Bought a nice washer and dryer set and the price was good. However, neither lasted a year.read more

I purchased a brand new refridgerator and used washer and dryer. When being delivered, my…read morerefridgerator got scuffed up pretty bad. Then the ice machine was rusted completely out and i am missing a shelf that goes on my door. I spoke with them about this and was told i needed to call sears and find out the parts that i needed. Since there was no manufactures number on the fridge (which makes me wonder if it was really new)i was sent parts that dont fit. I was pretty much told by sears that without the manufactures numbers there is nothing they can do. My washer and dryer both went out right after there 90 day warrenty expired. So now i have no washer/dryer and dont get full use of my supposed new fridge. I never told them about my washer/dryer because the warrenty had just ended and all of the problems that i had with my refridgerator. Definately wont be doing business with them again.

The HVAC repair company I used to fix my AC had to go through Johnstone to replace a part that was…read moreunder warranty. It took almost a month to get the right part sent to KC, which I understand. But once here, the new part was faulty, and they would not give us the old part back to keep my AC running, so I was without AC for several days. Their customer service and ability to be empathetic need much improvement. My HVAC guys say they do not like to work through this company, and now I see why.

I ordered a motor and they said they would ship from Texas. They never shipped it which I called…read moreand cancelled the order. The bad thing is that I have been calling and emailing Travis and want my refund. He keeps telling me the manager is taking care of it. is there a manager because 3 weeks to get a refund is not right.....

They owner was very nice and helped me pick the right deep freezer for my house. It went out of way…read moreto go over different ones. He even allowed us to come back with a truck after closing so I had help to move it at that time. All items in the store seem brand new and gets new shipment every week. I will definitely be back to purchase more home items.

The oven we purchased is exactly what we were looking for at a great price. Highly recommend!read more

Stopped in for some fall maintenance supplies…read more I feel I covered an entire half of the store and met several very helpful employees along the way. 1. Carrying an arm full of pest control and house cleaning supplies I needed a shopping cart. One of the HD staff, a gentleman went to get one for me. 2. I needed help looking for stove top cleaning and needed directions. Another member of HD sent to the right aisle, but no luck finding what I needed. 3. I needed help getting a microwave done off a shelf. Jaesean happened to be walking by and was happy to help. My shopping concluded at the self checkout registers, where two friendly clerks were all smiles to help.

I think I hate this place…read more The service sucks. No one helps you really don't put much effort into it. While there might be an advert showing you have options online, when you go onto the store, those options are only for online selection I don't see much value in a $42 lawnmower blade

Well we been looking at Home Depot, Lowe's, NFM for a washer and they have all the normal brands…read morethat everyone knows real well except the staff knows nothing about any of the machines. Went to this local appliance store I will not go to big box stores anymore this man knows his stuff really well. We left with a speed queen can't wait to use it for years to come. Definitely will go here again.

Excellent service and genuine assistance. I contacted Dolsberry Appliance yesterday to have my…read moreDryer repaired; however, the representative stated they do not repair Dryers. Instead of hanging up the phone though, he began asking me what type of Dryer I had, what my issue was with the Dyer, and even began assisting me in trouble shooting the fault. Although the issue wasn't resolved over the phone, he then gave me the contact info for a company that could fix my Dryer. It's business like this that give me faith in humanity. It's more than a transaction, it's a relationship.

Just great people and good pricing, they were fun to work with. Everything delivered on time.read more

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