I've bought 2 different appliances from them (washer and dryer). They delivered, hauled off the old…read moreones. When one had a problem during the warranty period, they came and fixed it in a timely manner. I work with folks who are often living with limited means and I recommend them frequently.

Horrible company, sold a unit that didnt work from the day it was bought. Yelled at us in store and…read morewas constantly saying "we are in america speak english" to customers because they refused to do their jobs and essentially took up the 90 day warranty period because they sold us an item that never worked. And their "technicians" dont know how to fix anything.

Great place bought a brand new refrigerator at a good price and rcvd warranty.. definitely…read morerecommend we need more place like this

The HVAC repair company I used to fix my AC had to go through Johnstone to replace a part that was…read moreunder warranty. It took almost a month to get the right part sent to KC, which I understand. But once here, the new part was faulty, and they would not give us the old part back to keep my AC running, so I was without AC for several days. Their customer service and ability to be empathetic need much improvement. My HVAC guys say they do not like to work through this company, and now I see why.

I ordered a motor and they said they would ship from Texas. They never shipped it which I called…read moreand cancelled the order. The bad thing is that I have been calling and emailing Travis and want my refund. He keeps telling me the manager is taking care of it. is there a manager because 3 weeks to get a refund is not right.....

They owner was very nice and helped me pick the right deep freezer for my house. It went out of way…read moreto go over different ones. He even allowed us to come back with a truck after closing so I had help to move it at that time. All items in the store seem brand new and gets new shipment every week. I will definitely be back to purchase more home items.

Great appliances for a good deal. Appliances were delivered same day. Would recommend to anyoneread more

Stopped in for some fall maintenance supplies…read more I feel I covered an entire half of the store and met several very helpful employees along the way. 1. Carrying an arm full of pest control and house cleaning supplies I needed a shopping cart. One of the HD staff, a gentleman went to get one for me. 2. I needed help looking for stove top cleaning and needed directions. Another member of HD sent to the right aisle, but no luck finding what I needed. 3. I needed help getting a microwave done off a shelf. Jaesean happened to be walking by and was happy to help. My shopping concluded at the self checkout registers, where two friendly clerks were all smiles to help.

I think I hate this place…read more The service sucks. No one helps you really don't put much effort into it. While there might be an advert showing you have options online, when you go onto the store, those options are only for online selection I don't see much value in a $42 lawnmower blade

Well we been looking at Home Depot, Lowe's, NFM for a washer and they have all the normal brands…read morethat everyone knows real well except the staff knows nothing about any of the machines. Went to this local appliance store I will not go to big box stores anymore this man knows his stuff really well. We left with a speed queen can't wait to use it for years to come. Definitely will go here again.

Excellent service and genuine assistance. I contacted Dolsberry Appliance yesterday to have my…read moreDryer repaired; however, the representative stated they do not repair Dryers. Instead of hanging up the phone though, he began asking me what type of Dryer I had, what my issue was with the Dyer, and even began assisting me in trouble shooting the fault. Although the issue wasn't resolved over the phone, he then gave me the contact info for a company that could fix my Dryer. It's business like this that give me faith in humanity. It's more than a transaction, it's a relationship.

Just great people and good pricing, they were fun to work with. Everything delivered on time.read more

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Selection : Home Decor freaks this is the place for you. No other store in KC inspires me more. I…read moreliterally could roam this store for hours. I love the small things to the furniture pieces. There is surely something for everyone. Perfect place to shop if you are looking for a house warming gift as well. Unique and charming pieces. I really felt like every corner was a page from an AD magazine. Service : Kind and friendly. I didn't feel like I was being hounded -- which is great. But I also felt like I was acknowledged so if I did need any assistance I wasn't running up and down the stairs. Value: The pricing is pretty accurate and reflects the trends of today. I would expect mid-high prices. Although I found the clearance section to be quite affordable.

One of my favorite places for souvenirs in KC! They have a more unique and diverse selection of…read moresouvenirs - from clothes, coasters, posters, home goods, etc. It's definitely a great place for gifts, I will certainly be returning just for that. What also really stuck out to me was their unique selection of candles, kitchenware, and even books. There's even a coffee shop located with the store, Novella, that has a really nice, small seating area. I saw many families walking through here, getting a coffee, so it's definitely a really great vibe. Would recommend!