Where do I even start? I arrived for my appointment and Mayra wasn't ready--she was in the back…read moredyeing her own bangs green. I found this incredibly unprofessional. When I go out to eat, I don't expect the waitress to sit down and eat with me, so I'm not sure why a hairstylist would think it's acceptable to work on their own hair when a client shows up. She eventually came over, dyed my roots, left again, and finally returned to wash my hair. When I asked for shoulder-length hair, she seemed surprised, even though my hair was well below my shoulders. It wasn't extremely long, but it was certainly long enough for a simple shoulder-length cut. Instead, I ended up with a bob. I'm not sure if she misunderstood what shoulder length means or if she thought my chin was my shoulder. I could see the panic in her eyes when she realized the mistake and offered to thin out my hair, but there was no way I was letting her cut anything else. Yes, hair grows back, but I had already mentioned that I had a wedding in two days. I was left trying to figure out how to style hair that's much shorter than what I asked for. I could have voiced my complete dissatisfaction, but honestly, it doesn't matter--they've lost a customer.

I've been getting my hair done here for a few years now. Everyone is really friendly and…read moreprofessional. I had my color done by Kaylee recently and absolutely love it. Highly recommend this place.

I've been coming to Suastegui studio now for 12 years! Tomas is my go to guy for cuts and color…read more He always takes his time, checks in to get your feedback, and gets you photo ready! I trust him and have always left a happy customer. Getting your haircut and colored can be a stressful experience so it nice to not have to worry about it!

I had a Bridgerton themed birthday party so I needed a professional to do an updo hair do worthy of…read morea debutante and Jackie certainly delivered! She was super nice and I felt like an absolute diamond of the season ! Bring her your inspiration pictures/ Pinterest pins so she'll have an idea of what look you're trying to achieve. She doesn't have hair accessories aside hair pins so if you want to level up your hair, bring it and she'll put them on for you. Definitely 10/10!

Leonor she ate .. I love my hair I recommend this place . 10/10! She gave me exactly what I wanted…read more. Thankyou

Leonor is the only one I trust with my hair! Shes a hair guru but she gets busy so book in advance!read more

Hana is absolutely amazing! I came in with waist-length dark brown hair and asked for a big…read morechange-an A-line bob with balayage highlights-and she completely nailed it. She took the time to really understand the look I wanted and explained what would work best with my hair texture and face shape. The cut is so precise and flattering, and the A-line shape gives it the perfect amount of movement and edge. The balayage highlights are beautifully blended and add so much dimension to my hair without looking overdone. It feels modern, fresh, and incredibly easy to style. What I appreciated most was Hana's attention to detail and how confident she was with such a major transformation. Going from waist-length hair to a bob is a big step, but she made the whole experience comfortable and exciting. I've gotten so many compliments since the cut! If you're looking for someone who truly knows how to create a stunning cut and natural-looking color, Hana is the one to go to. I couldn't be happier with the result!

I'm really disappointed because I previously left this salon a glowing review after having such…read moregreat experiences here. Unfortunately, my most recent interaction felt completely different. I didn't feel welcomed at all. I had forgotten my wallet and needed to pay the deposit another way, so she offered to send me a payment link. I stood there waiting and mentioned I hadn't received it yet because I wanted to secure the appointment. Her response was, "Yeah, I'm doing it right now, you'll get it," but the tone came across very condescending and dismissive. I went home expecting the link shortly after, and now over 24 hours later, I still never received anything. Thankfully, I had a backup salon and was able to book elsewhere. It's disappointing because I genuinely enjoyed my previous visits and had spoken highly of this place before, but customer service and communication really matter.

I am confused. I use to be a client of Maria's and even use to tip her double the amount because…read moreshe was inexpensive and I like to see myself as being generous and I like supporting small business but during my last two visits she raised the price to double what I use to pay her. No explanation and no notice. I guess she can charge her clients whatever she wants and that is fine with me but a friend of mine also goes to her once in a while and she says she charges her the lessor amount. I also texted her several times the last month but she doesn't respond back. I think it is rude when you are running a business and you don't respond back to several text messages or answer your phone. Very puzzling and unprofessional.

MARIA!!! Omg!! I hadn't cut my hair in 2 years bc the last…read moretime I cut it I HATED the way it was cut so I was scared to go with anyone else but maria gave me the perfect haircut that I wanted and exactly what I asked for. Thank you so much maria! Muchisimos gracias a maria! I love my haircut so much!!!!

I loved how my eyebrows turned out!! She was super nice i am definitely going here again! Place was…read morevery clean and she gives off the best vibes.

Where do I even start... This "salon experience" was a full-on circus. First, my mom got literally…read morelocked out and the staff only deigned to open the door after we called--then hung up on us. Classy. Walk in, and the stylist is glued to her phone like she's running a TikTok empire, not a salon. When my sister politely asks for a Brazilian straightening, she laughs and says, "Brazilian, keratin, Japanese perm... haha! All the same." Uh, no honey. Not the same. Not even close. Then she has the audacity to tell me "don't worry, Brazilians are out of style" like we're here for fashion advice and not a hair service. Spoiler: we were here for hair. Her promises? "Zero frizz" and "curls that pop." Reality: still a frizzy, wavy, curly disaster. Ends? FRIED. But wait, there's more. She charged my sister for a haircut she didn't even do--and was literally showing off layers she never touched. My sister still had the decency to tip her. Bless her. And now even after detox shampoo and quality products, my sister's scalp smells like a dumpster. So congrats, salon: $200 later, still no straightening, and +$60 for a haircut that never happened. Would I recommend? Only if you enjoy paying someone to play on their phone, ruin your hair, and insult your intelligence.

Great experience. I got a haircut here and it turned out perfectly. I wanted more layers but to…read morekeep my length and she nailed that balance. I have thicker hair that can be annoying to dry but she did a thorough job and it looks so good. The space is clean and beautiful. The chairs (even the hair washing station!) are comfy. I'll definitely be back!

I hate to leave reviews this long, but this experience was so unbelievable that I feel a…read moreresponsibility to share it with other people, especially when it comes to something as important as our hair. I booked a color and cut. My starting hair was a medium-dark brown with some red undertones, which is why I wanted it refreshed to a warmer, richer chocolate shade--nothing drastic, nothing near-black. In the salon, I selected the Level 4 chocolate brown swatch. I also looked at the Level 3 dark brown swatch and asked for her opinion. I told her I wanted my hair a little darker than it currently was, and she said she could mix a little of the dark brown into the chocolate brown. At no point did I choose Level 3 as the base of the formula or request anything close to a near-black result. When going into a salon and selecting a color from the book, it is the colorist's job to explain how that specific shade will read on your actual hair and to create the formula that will produce a result similar to the swatch you selected. If your hair is already dark and the swatch will pull much deeper, a professional should explain that clearly and adjust the formula. She did not do this. Instead, my hair came out significantly darker--almost black--nowhere near the chocolate brown I chose. I didn't notice how dark it truly was the night of the appointment because I was exhausted, nearly falling asleep in the chair, and it was already dark outside. The next day in natural light, I was shocked. I told my husband I was disappointed, but he said he liked it, so I tried to live with it for a few days. But it was just not what I was looking for at all. The haircut was just as bad. She cut a huge chunk in the front without angling it into the rest of the hair, and all the layers in the back were cut blunt with no blending, no texturizing, nothing. She styled it wavy with body, which masked how choppy it actually was. I was also floored by the pricing. Her website lists all-over color as $120+, and I fully expected to pay more for long hair--but not $250 for the color alone. She charged $250 for color, $75 for the haircut, and $65 for the blowout. The cut and blowout prices were reasonable, but the color price made no sense compared to what's listed online. I actually walked back inside afterward and told her I was shocked, and she adjusted the color price to $180. When I reached out looking for a solution--not a refund, just a correction--her tone over text was extremely unprofessional and dismissive. She insisted she "followed the shade I chose," even though I did not choose Level 3 and never asked for anything close to this result. She repeatedly contradicted herself by saying she followed the shade I picked, while also telling me my hair would naturally come out darker than the swatch because my hair was already dark--essentially admitting the result would never resemble the swatch I selected. I was so confused and taken aback by her refusal to collaborate that I decided to go into the salon to speak with the owner--only to find out that she is the owner. She refused to even look at the swatch next to my hair. I had to take the book myself, walk to the mirror, and compare it. When I asked her to come over and look, she said no because she wasn't going to do anything about it anyway. She even accused me of showing her a before picture that could have been from "5 years ago" which prompted me to scroll through my phone and show her that it was in fact from a few weeks ago and she still took 0 responsibility. Then she told me the only way to fix the color would be to bleach my hair for hours and that it would cost $1,000. Any trained colorist knows that is simply not true--she could have easily lifted the color and retuned it. The fact that she suggested extreme bleaching as the only option showed me she either doesn't have the proper education or simply didn't want to help. At that point, it became clear that she wasn't just unwilling to correct her own work -- she was refusing to acknowledge any responsibility at all. Between the incorrect color, the poor haircut, the inflated pricing, her dismissive tone over text, her refusal to look at the swatch, her refusal to offer any solution, and her claim that the only fix would be thousands in bleaching, I cannot recommend this salon to anyone. I now have to pay another professional to fix both the color and the cut. If you're considering booking here, I strongly suggest looking elsewhere.

Elin ate down with my hair. She bleached my non-virgin hair super evenly and my vivid highlights…read morepop. I really recommend.

Originally told me my haircut was $95. When she charged me it was 125. I paid it thinking that it…read morehad the tip included. I did not authorize anything more than $125 when I looked at the receipt today, it was $145. Tell me why she took a tip that I didn't authorize. This is not OK. She could've told me that that was not included with the tip and we could've talked about it but now I'm just mad I give this place a zero if I could.