Requested new pump for pool. Manual and George did a great job installing new pump. Abd this company good prices

Super happy with service call on pool pump and pricing. Was quoted $750 from competitor and paid less than half. Tech was very knowledgeable and polite. Would highly recommend.. read more

I've used La Canada Pool and Patio for over 15 years. The owners and people in the shop are very helpful. However, I have had many problems with the technicians which come to the house to take care of our pool. These events happened Pre-covid times. There have rotating technicians that will show up maybe once a month and I get charged up for the entire month. There is no accountability for the technicians and over the course of time, I have had to constantly call about failed visits.. . They apologize and are receptive but the pattern continues. It should not be my job to hold their technicians accountable. They also do not deduct the money from my bill. So basically I pay for a pool service that doesn't exist. I hope they can fix this problem because it is unacceptable for a business. At this point I would not recommend them. Use a service which is reliable. read more

I bought a new house with some outdated pool equipment. The 23-year old heater was not operational. Two other pool companies told me they couldn't repair it and I'd be dumb to try. My priority was to get the equipment working ASAP, then worry about upgrading and replacement. I called this company and they scheduled Danny to check in 5-6 days after the initial call. Danny was timely and kept me up to date by phone on his schedule. He took his time to orient me to all the equipment and said he was confident he could REPAIR the heater (ignition assembly) to get us up and running ASAP. We talked about longer-term upgrade options but he didn't try to rush or upsell me. A little customer service and building of trust goes a long way with me. I will definitely be calling Danny and La Canada Pool & Patio when I am ready to upgrade all this equipment! read more

I needed a pool remote as mine was accidentally dropped in the pool. I needed to switch it out before my 4th of July party that weekend. I desperately called around to find the remote, and everywhere wanted $700+ for it. I luckily called this place and they said they normally don't carry it but could have it ordered and delivered next day. I was so excited, more importantly because of their competitive price. I got it for a fraction of the price everywhere else had quoted me. Michael was very helpful, he called me the very next day when the remote came in. He didn't hassle me for a deposit or credit card info. They made everything easy for me. I will be returning to this establishment for all my future pool needs. They have me as a customer for life! Thanks again Michael! read more

La Canada Pool & Patio - Pool Cleaners Near Me - La Canada Flintridge, California

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We were gifted a hot tub from my parents and we had no idea how to get it up and running. The staff here were friendly and so helpful in not only helping us find what equipment/chemicals we needed but also explaining to us how to clean, start and maintain a spa. 10/10 service! read more

La Canada Pool and Patio is the place to call when you need help with your pool or spa. Danny and Kenny are the most friendly people and their work is always done perfectly. HIGHLY RECOMMENDED!!! read more

Danny is absolutely courteous, prompt, knowledgeable and competent. He took care of an issue with our pool equipment, for the right price. I highly recommend La Canada Pool and Patio! read more

OK - I am happy to report that while they didn't call back exactly on time, these guys called back about a week later and worked really hard to fix things. They admitted that the first cleaning/draining didn't go as planned and offered to make things right. I called them back later to ask them to basically re-do the draining and they gladly did. Now the water is crystal clear versus cloudy and grey and we actually are starting to use it. It's nice to know that they really do care about the community and work to make customers happy. read more

We couldn't be happier with the service, knowledge, and professionalism we experienced with LA Canada Pool and Patio. Called for a repair on a 20-year-old SPA heater, and the technician showed up on time, identified the problem, had the replacement parts in his truck (thought that was amazing) and competed the work in less than 30 minutes. Delighted with the whole experience and would highly recommend them. Well done indeed. read more

After my long-time pool guy retired we required a periodic filter cleaning. Ironically, I was referred to La Canada Pool & Patio by a nearby competitor also listed in Yelp* who insisted that we'd have to sign up for weekly cleaning in order for them to clean the filter. We generally brush, clean, and add chemicals ourselves, and La Canada P & P made no such demand, so we made an appointment with Michael on Friday, and the crew arrived on-time four days later. Hector and Arturo determined that some valve leakage required new gaskets. They had the parts in their truck. They finished the repair, cleaning, and gave us new DE, leaving our pool area clean in just over an hour. When the bill arrived it was just $4 more than the original cleaning quote (because of the gaskets). The total for cleaning and repair was less than the quote from the nearby national pool retailer's quote for cleaning. It's ten days since, and our filter is running fine. I will call L C P & P for my next maintenance. Five stars for meeting all our expectations. read more

Friendly and helpful service. I also appreciate the practical experience they have to offer - something you can't get on Amazon!

This company does not show up as promised or scheduled. They used to do good work, but have just not been showing up for regular maintenance. They do keep billing however. Had an assurance last week that they would be out there for regularly scheduled maintenance, and they still no showed. read more

We just moved to La Canada & inherited an older pool with the house we bought. We called basically to set up an appointment for someone to come out & do an overview of what we had & needed. My husband spoke with Ben & he answered all my husbands questions, set an appointment for someone to come out & ask if we could drop off a water sample. Very knowledgeable & professional. The next week two super nice guys came to give us our overview. I wish I remembered their names. They answered all our questions, had several great recomendations on things to do & it even saved us money. Guys were headed to the shop after visiting us & offered to show husband items we needed. They even brought out our solar blanket a couple days later to save me...the wife... a trip to the store & dealing with a heavy box. I am a very happy customer. I admit I was a bit worried by the other reviews but so glad we called!!!! Pool party at my house. :) read more

Danny and his team came out on time and installed a new pool pump and heater for us. They were extremely efficient and knowledgeable along with a very fair price for all of the work they did. The walk through on how to use the systems were very thorough and easy to understand. Looking forward to working with them again in the future! read more

I went in to get some hot tub and pool supplies. They had what I needed, and the guy there was super helpful with advice. It's great to have a local store with helpful people! read more

Long time customer. They do a good job.. On the high side, but that's what I get being a poor guy living in a town which is considered high end by outsiders....Ben is always responsive..as best as they can...Its the nature of the beast. Pool customers have an attitude especially in La Canada. read more

La Canada Pool and patio has been servicing our pool since it was build almost 2 years ago. We had a very nice man service our pool every Wednesday. Almost 2 weeks ago I noticed the pool wasn't that clean so I skimmed the pool and turned the filter up...come the next Wednesday my husband noticed the pool wasn't that clean. I took a picture of it because part of me agrees with him but thought why would the pool people not come and carried on...Today I came home from work to turn the jacuzzi on and notice the pool was GREEN. It was disgusting. I am paying a pool service weekly to service my pool and it is GREEN with all kind of stuff growing I first think it's my eyes so I take the pool broom and tons of green stuff starts coming up. When I call LCPP at about 4:20 in a Friday the mgr of the store Addison tells me everyone is gone and they need to deal with it Monday and they would try to see if they could do anything tomorrow . He said yes your Poolman is no longer with the company so we're trying to get someone up there. I said WHAT? He said the techs should have cleaned it. I said it is green and my son was here all day Wednesday and he never came we know because we have cameras and have to put the dog in...anyway, after I heard the mgr say we'll try to get there I hung up. After sweeping the pool some lore I was so grossed out I called back and he said to me maybe your son was wrong because the tech should have come. I said they did t come and it is obvious. I thin said and because you truly do t care that we are having people over to swim and have made no effort at all to please the customer do t bother coming to my house again. I was able to find a pool company with high ratings in LC to come out and help me. The pool has to have green pool treatment and shocked etc... this was a $250 charge. The gentleman told me that it appears the pool had not been serviced in at least 2 weeks. I am so disgusted that these people took no responsibility and the mgr Addison tried to act as though I was lying and made no effort. If it was my business (since I basically) live on the street of the business I would have jumped in my car after work to at least to look at it and bring some chemicals. Proves they don't need my business. So disappointing! read more

La Canada Pool & Patio - Pool Cleaners Near Me - La Canada Flintridge, California

Danny is awesome. He came out personally to take care of a problem that turned out to be a Chinese "take-off" of a pump to which there was no replacement part... What did he do?.... He fabricated a replacement. Thanks, Danny and La Canada Pool and Patio! Scott read more

La Canada Pool & Patio was on my visit list because our pool pump died. While telling my tale of woe Danny their Director of Construction suggested he could come out and do a diagnosis. Danny fixed the pump on the spot saving us several hundred dollars. His expertise did the trick and we did not have to purchase an expensive new pump. Danny is honest, thorough, professional and a life-saver. For all your pool needs trust me go see these guys, they are AWESOME. Thanks Danny! read more

La Canada Pools was amazing!!!!! I just moved into a new home and requested a quote for service. Kenny showed up the next day and provided me a breakdown of my pool equipment. I expected he would tell me I needed new equipment, instead he walked me thru my equipment and showed me that although it was not new it was repairable. Two days after our initial visit he called me with a quote and scheduled a time to repair my heater and flush out my system.. I highly recommend La Canada pools to any novice pool owner. read more

Can't say enough good things about this family owned and operated business where customer service is their number one concern. A couple days before a family reunion I called with a question about a heater that would not turn which was causing panic at our house since the pool was cold and lots of kids were coming. After discussing the problem, Kenny, offered to drive over that very afternoon to see what he could do. Kenny arrived when he said he would and after looking at the heater determined it was a simple fix. He had the part on his truck, fixed the heater, and saved the day. The pricing was more than fair and La Canada Pool and Patio gained a customer for life. Thank you . read more

Family owned business and was a long time customer. In the store service is knowledgeable and friendly, Ben in particular is very helpful, I give them 4 stars. Their weakest link is a service call to your home, it's non-existent, rushed and rude. I made one phone call to a local non-corporate pool supply store, it saved me hundreds of dollars, made me realize their expensive too. read more

I called to sign up for new service and the guy said he would call back on the same day (believe his name is Tom). No one called back until like a week later. There is no way I'm signing up for a service that won't even call back in time. read more

Our pool is getting older and has needed a few maintenance items this year. I decided to try this local, family-owned business and I'm sure glad that I did. Their advice and recommendations were genuine and they did an excellent job replacing our pool pump/motor. I wish I had been a customer for the last 15 years! read more

Can't say enough good things about Danny at La Canada Pool & Patio. He was referred by a General Contractor friend of mine, and I have used him twice now for various pool projects (complete overhaul of pool/spa plumbing/pump/heater installation and purchase/install of iAqualink smart system) . His service is beyond excellent and leaves you very pleased as a paying customer. He is personable, knowledgable, experienced, PUNCTUAL & DOES CLEAN WORK. He does not up-sell his services and provides options that would even save you money and time if that option is available. He sets a reasonable timeline for completion and meets that timeline. I have used other pool contractors before and it seems all others I have experience with have tried to up-sell services, charge for extra work hours even it those extra hours were the direct result of their poor/incomplete work, and are rarely punctual. The pool contractor community is relatively small and specialized and many act as though you need them more than they need you. Not at LC Pool & Patio. They recognize the importance of customer service and loyalty and work hard to keep your business. Make the right decision the first time, avoid other contractors, call up Danny at La Canada Pools, and be pleased his excellent work!!! read more

Great family owned business. We've been using them for years and they always do outstanding work at reasonable prices!

Almost my weekly stop during summer for our pool and I couldn't be happier with their service. Helpful employees and a great family business. read more

Would give a higher rating but I do not own a pool. Nevertheless, I LOVE coming in here, and so do my daughters. The staff is consistently kind and friendly. They've got a GREAT collection of pool toys. Another thing -- how many pool companies have a wall filled with celebrity photos? Dave Berry genuinely cares about people -- and this is why his business is so successful. read more

These guys are the best! Danny goes over and beyond to take care of any problems we have with our pool equipment, and always with a smile on his face. Customer service is the best! read more

Very impressed with Danny from La Canada Pool & Patio. They said they'd come, they did, (everyone doesn't and wastes my time). Danny took a look, took off the cover, no one else had done that on our pool heater. He said, the part the other guys said we needed, we didn't. Awesome, honest, friendly and great customer service. Thank you Danny and La Canada Pool & Patio. read more

I cannot say enough good things about La Canada Pool and Patio! I have used them for about five years for once a year start up service (I do my own maintenance and chemistry monitoring), general advice and independent chemical analysis. Ben is tops when it comes to recommendations for what ever situation is affecting your pool. I was struggling with cloudy water (1st time in 7 years) after all the high winds and high pollen counts in socal. After 3 weeks of extra chorine and the pool not clearing up completely, I went to my go to guy (Ben) with my problem. He explained exactly what was causing the cloudiness and recommended cellulose to "help" the cartridge filters filter down to a finer micron, that the normal filters were unable to do. 12 hours later, I have the sparkling, crystal clear pool that I'm accustomed to thanks to Ben!! Danny is fabulous as well in his expertise with pool equipment, settings, automation and new system enhancements. He is a neat, thorough technician and always listens intently to what the customer is telling him. He is cognizant of pump settings that can be efficient for pool operation as well as the owners pocketbook, which is always nice. La Canada Pool will tell you what you need but will not recommend anything you don't! Keep up the good work!!! read more

Super kind and knowledgeable staff. Took time to answer all my questions and bring product in for me without having to pay up front. Liked the products and did purchase from them. They know how to treat customers. read more

Unbelievable! Comes to the house, says I'll give you a quote, then nothing. Non-existent service. There are MUCH better pool companies in LCF that take business seriously. read more

Service is not good. I used them for 6 months and was really trying hard to be patient with no call backs and lack of communication btwn owner and tech. We were not able to use the pool multiple times in the summer. The most frustrating process was as a customer I would have to call them to confirm appt.'s and twice when I called, they said they have NO appt in the calendar or the technician called me back which was a completely lie. I never received a phone call. There was no follow-through. I had to wait another two weeks. Our pool uses pentair heating system, which they set-up initially. It stopped working and I did my own due diligence on the system which required tech guy to come out and restore the wireless portion. Waited three weeks and when he came out, started complaining about the way it was set-up and he would have to come back with his laptop, etc!!!!! They knew what the issue was and they had originally set it up so not sure why he didn't come prepared with what he needed to fix the problem. I tried to be patient but had to look for someone who was more competent and and great customer service. Pools are complicated and there is always some type of maintenance which is understandable but customer service and communication is key in resolving issues. Sorry but LaCanada Pool's family owned business fails in my book. Wish I would have believed others in our neighborhood who had told me this company is not good but tried to give them a chance. Oh well - you live and learn. I was referred to Boles Crystal Pools and Spas and they were exceptional. From the start, got an appt within 48 hours. They called me back (I didn't have to worry about follow-up). Tech came out, spent some time explaining the entire unit with me and helped set-up with instructions on how to use our pool!!!! Much happy with the service. read more

These guys have been terrific for me every single time I've used them. Very reliable. Super helpful. I'm baffled by the few weak reviews I see here about them because my experience has been so overwhelmingly positive. read more

Great small business with good customer service. Been around for year ma and still hold up the great work. Reputable and an easy go to spot for all your pool needs, repairs and even pool toys and maintenance products. The manager Ben is very well educated and can provide spot on info on any question that is thrown at him. Keep up the great work guys. read more

They are a great team do very good work. They are very experienced and honest if you want a good job then call La Canada Pool & Patio ,because that's exactly what you will get. read more

watch them with pool cleaning...went in and asked about servicing pool...they said " we have some good ones and not so good ones " ...sadly I have experienced the not so good ones... read more