Expert compassionate team. I would not go any where else. They are artists at their profession. One in particular did my husband's dentures and I requested that she do mine. They were so perfect. 10 stars for the whole team. Bonnie McCord read more

I came in here for a specific medical concern and the doctor created a whole care plan that has nothing to do with the reason I originally came in. Weeks later I'm still in need of assistance to get back on my medication and will once again need to find a new doctor In hope they will actually listen to my needs. I hate having to go through loops like this. So disappointing and waste of my time. read more

I should have known not to but , my insurance was good and they were close so I wanted to see a doctor. Well I called and was told they would call me back once my insurance cleared. Never received a call back. Called to make an appointment. Told them about having a previous doctor in Martinez that never listened to any of my concerns on my blood pressure. That it has never been controlled and is always high. She asked when the last time I checked it and how high it was. I let her know that it has always been that high and I have had blurred vision for some time now and no one has helped with it. Oh you have to go to the hospital she says. I say no I know it sound bad but it's always been this way. I have gone to the hospital enough to know that it's high and will continue to be high. That I wanted to establish a relationship with my doctor so I could get some help going forward. She then tells me that the doctor would not be seeing me for my blood pressure on my visit. That it would just be a visit. Confused I asked why he would not assist with the blood pressure that I needed assistance with. She stated because I was new the doctor would only be meeting with me and would not help with the blood pressure on my visit. I said ok well when can I see the doctor? She says April 24th! Guessing this would be punishment because I would do what she was telling me to do. But she was NOT a nurse and my pressure today was not the same reading as it was on two days ago when she asked the last time I took it. Had she let me speak instead of trying to be right I could have let her know that my daughter had just taken it and what the reading was. I'm telling you all right now, If there is no one who looks like you in these businesses YOU DO NOT MATTER, WHAT YOU SAY DOES NOT MATTER. People treat you like a dog because they think you are less than. Go where you are treated like a human being and not a three year old field child. I SAID WHAT I SAID. read more

Rude, dismissive, and condescending front desk and administrative personnel. Even to members of our own minority community who may not understand the complexities of health and health insurance. If you do not have a passion for helping your community members especially in a pandemic, you should not be in any career involving health care. Doctors on the other hand are the exact opposite. They show a genuine care for their work and patients. Thank you doctors especially during this pandemic. read more

Lack of professionalism, lack of attention to detail, lack of courtesy. Scheduled an online appointment for 5:00. When I showed up it's like I caught them off guard...I was not being expected. Receptionist phoned from one office to another to asking if I was able to be seen, they ended up asking me to come back the next day between 1 and 3. read more

I've always gone here and the service itself is great as well as the doctors. What bothers me is the staff in the front table. They want patients to be absolutely quiet and to keep the children absolutely quiet, but yet every single time I'm here, the girls are ALWAYS talking with each other about their personal lives. I understand this, but they are SOO loud! You can't help but have to sit here and listen to them talking to eachother the entire time read more

This place is cool, they make sure you can get an appointment ASAP but when you do you gotta wait no wonder they call you a a patient. I think my doctor's name is Charles Som I think. Great doctor but every f**king time I go he says I'm getting fat, no I'm not every time I go I manage to stop by mountain mikes lunch buffet from 11-2 and I stuff up on averagely 17 slices of pizza, 7 cinnamon slices, 5 cheesey breadsticks, 4 refills of Dr Pepper, and a salad with ranch cause I'm trying to be healthy. Imagine eating all that and then stepping on a scale. You think those 8 pounds of oil is going to make you lose weight, believe me it won't. Other than that great clinic nice people and the security guard is so nice he opened the door after I ran into it, that's ok I was already going in for a headache and the irony I walked into a door that gave me a bigger headache lol. I would give it 5 stars but I don't want to feel peer pressure and that's what my doctor told me about also when I was in high school is don't feel peer pressure so imma give them 4. Just because all the cool patients give them 5 stars doesn't mean I have to either. read more

Do not go this place for your medical needs, they will charge you right and left. I found this place via google as I don't have any insurance and ended up paying a registration fee. I also was billed twice for seeing different doctors for the same problem, they only diagnosed my issue twice, quite useless as you need to make an appointment....if you need immediate medical attention you're better off going to the emergency room in Martinez where they didn't charge me anything! read more

Worsest place every do not go here!! They never answer the phone and they have nurses that don't even know what they are doing. The doctors don't care for there patients there only there for the paycheck. You have to register with them and make an appointment to do that before the doctor can see which is so stupid. read more

La Raza must check this clinic....I had to stop going...as i was misdiagnose for more than 5 years/same doctor....told not worry..I wanted a referral to an specialist....told it was not needed...I trusted them...by the time I went to another dr by myself....i had a very serious condition for which I needed immediate surgery...I did report this to la raza...La Raza did not contact me back. The dental section has been good...do not know how they are doing now. The medical...NO..the doctor i had for years...made a huge mistake...which surprises me..as he mentioned that in his country....this problem that I had was his specialty...that is why i trusted him. And yes there was a new person at the reception at that time....a bully...she is at the reception...but she walked me to the medical office...and was reprimanding me...I was in shock did not understood what was going on...as soon as the dr. came in...this woman shifted...to a very polite and kind tone...I was very scared....it seem to me this woman had no boundaries...she is a foreigner....how do you check her criminal records from where she came from?....there was something very wrong with this woman...very wrong...if she is still there...nothing will surprise me...and she has access to the medical records... As this top person of La Clinica /to whom I left the complaint..never contacted me back...and I needed the surgery..I just let it go...and never went back. It is sad...they do have very good dr....one bad apple is discrediting them.... read more

This is the rudest and most inefficient medical office that I've been to. I've had three appointments within three months and have been accused of lying each time. First, the office receptionist accused me of lying about my identity. She didn't believe me when I said I'd never been there before and after a few minutes, she realized she mixed me up with another patient who had a different middle name and date of birth. Then, at each of my appointments with the same doctor, I got accused of lying about my sexual history, which was completely unrelated to the reasons I came into the office. He justified this by saying that he'd had a 17 year old lie about being pregnant before, but I'm not a minor, I have no reason to lie, and I can't be pregnant if I'm on my period on the dates of my appointment. Also, he suggested unnecessary exams like a woman's wellness exam, even though I've repeatedly told him when I got my last one and my past doctors have told me that I don't need them as often as he suggested. The only reason I've had more than one appointment with this place is because they keep calling me up for follow-ups that last less that 5 minutes with the doctor (after 1 hour wait) and end up being unnecessary. The doctor repeatedly asked me why I was coming in when they're the ones who asked me to come in for a follow-up. Also, the place is inefficient. I couldn't make an appointment until after I went through a 24 hour registration process with their clinic even though my insurance said this is the only place that I can go to, usually have to wait at least 20 minutes to reach anyone over the phone if I reach anyone at all, and usually have to wait an hour before I see an actual doctor. Don't even get me started on how they keep on "correcting" me about how to pronounce my own last name and how the doctor threatened to have the police come to my home if he couldn't reach me at my long distance cell phone number, which has worked perfectly fine for the last 6 years, 4 of which have been in the Antioch/Pittsburg area. (Why couldn't he just say they're cheap and don't want to dial long distance?) I would stop going here, but thanks to Obamacare, my old insurance got cancelled, my new insurance company assigned me here, and I'm having trouble changing my primary care provider. read more

My mother has been a patient for over 10 years, and has never had an issue until now. She was diagnosed with a terminal illness which has affected her activities of daily living. She had surgery a month ago and we went to her follow up as directed. We asked her PA if we could have a handicap placard form filled out and he stated he couldn't fill them out but would sent them to the primary doctor. As we were getting checked out by an MA she gave us our order for a wheelchair, shower chair , and walker , and stated that forms have a 2 week turnaround. We felt that was a long time but waited it out, needless to say we WAITED 3 WEEKS for the approval of her prescription items one of them being a TRANSPORT WHEELCHAIR. At this point we had yet to hear back about the handicap form so I called to check on it, the doctor hadn't got to it and I was told they would send a reminder. They sent that reminder and I was called back within 20 minutes by his MA. Her words stated that the DOCTOR said " unfortunately her condition is considered unfit for a disability card". Hearing this was a BIG SLAP IN THE FACE, shocked at the fact that she was approved for a wheelchair and then state her illness is unfit. I have now removed my mother as a patient at this facility, best of luck to anyone who seeks help here, would not recommend for people dealing with terminal illnesses. read more