I came for a meeting/event and this was a nice surprise. The facility is clean and neat, parking was easy and the event space was well-maintained and managed. I honestly didn't even know this was out here but it felt like a good place to stay if you are in the area. I didn't visit the casino area, so can't speak to that. read more

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It was definitely not what I expected when I went to visit this place before booking it. I was very skeptical. I had heard bad things about it but let me tell you a moment I walked in. I was sold. It's been remodeled. It looks wonderful. I booked it for my mom's 77th birthday. The stuff was amazing. I had no issues whatsoever. The place was clean. It was open for me to set up with plenty of time the day before and the day of I would definitely book this place again by the way don't forget to go to breakfast. It's very delicious. read more

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I stayed here during my first solo trip and they made it super memorable! Staff was great, they were kind enough to waive the deposit fee for me as an accommodation, the staff member that helped me put me on the 5th floor and said it had the best views (it did not disappoint!), and breakfast was great as well! If i had once complaint if any was that the parking was tricky to find and the gate does close after a specific time. I would 100% stay here again the future! read more

LA Crystal Hotel - Hotels Near Me - Carson, California

I picked this hotel because it was a very convenient location. Right between LA & the Long Beach airport where we were leaving from. The lady @ the reception desk let us visit the room before we booked. A security guard escorted us upstairs. Freddy was very friendly & answered all our questions. Our room was very clean. Nice size. I liked the automatic light in the bathroom. I did not need to search for the light during a middle of the night potty visit. I found the pillows oddly sized. They are smaller than what I am used to. The exercise room was lacking. There were 2 cardio machines but only one worked. There were 4 or 5 weight machines but again, only half were usable. The pool seemed nice but only available 9am to 9pm. We stayed 2 nights. There seem to be many foreign travelers there. I met a young man from France. I encountered families from well, I don't know where from, but they sure weren't from the states. They spoke very little English if at all. But they were very friendly. The included breakfast was not what my husband & I expected. Who eats spaghetti & tomato sauce for breakfast? Foreigners, I guess. Also included were waffle fries, chicken nuggets, steamed frozen veggies, turkey sausage patties & Canadian bacon on the hot buffet. There was a waffle machine, STRONG hot coffee, instant oatmeal, cereal, milk, breads, etc. really lots to choose from. We certainly found things we enjoyed. The lady that ran the breakfast area was so kind and efficient. Everything got cleaned along the way. We did visit the casino. There are no slot machines but there is a bar & restaurant. My husband enjoyed watching the gambling but never caught on. The bar was attended by a very nice young lady, Ashley. The star of the whole experience was the spicy shrimp. May I please have the recipe? My husband LOVED it!!! He ordered one plate & ordered another. Overall, we would stay there again. read more

SERVICE & TRANSITIONS -- good The public spaces were exceptionally clean-- cleaner than a drill sergeant's bunker -- dazzling, and well-lit. Receptionists were friendly, and the elegant stone decor adds to the overall ambiance. Unfortunately, they refused to honor their Yelp discount offering the usual runaround ("what is that", "I'm not authorized", "idk", etc). ROOM [Luxury King Room] -- great https://youtu.be/GWhN8xCYSU4 Wonderfully fragrant, styled w/ergonomic furniture & unique design patterns. The visuals far exceed the meager online photos. VERY favorable initial impression. Dimensions were generous for the price & sufficiently lit. Functionally & cosmetically it was noteworthy. BED [King] -- bad Sleeping arrangements were a let down & I disliked... everything . Sheet weave Lack of support Ineffective springs Pillow fill, size, & quantity Nothing redeeming about this sleep experience. BATH -- good On the smaller side, especially the combination shower which felt cramped. Overall the space + installations were sufficient & the shower experience wasn't so bad Water pressure was excellent as well as the temperatures-- heated very fast! Papaya toiletries were nice to use but didn't make up for the lack of dedicated bath products. TV/ENT./ACTIVITIES -- good The casino is the obvious attraction but no one needs to read about my losses; moving on... This TV solution was a blast from the past: a Sony SD TV 4:3, maxing out at 20 channels. Effectively just 2: Sports & News. There's not much else to do here otherwise, excluding the claw-game in the lobby(more gambling?). WI-FI & CELL RECEPTION -- good Free & unencrypted with occasionally decent speeds. No issues w/cellular coverage. --Performance-- Video streaming - great Online gaming - great Video chatting - great --Nerd Stats-- 19-35 Mbps download 8-87 Mbps upload 0% packet loss 8 ms latency 3 ms jitter FOOD & DRINK -- good Lots of accommodations including: huge vending machines, breakfast buffet, & a barbecue restaurant. Food is prohibited in rooms which was a huge bummer, considering the location. Naturally microwaves are limited to common spaces only. in-room: microwave (mini) mini-fridge (small) coffee/tea wet-bar mini-bar NOISE -- ok No complaints but walls are thin so YMMV. LOCATION -- good Navigating here was too confusing for my Uber driver... In his defense: the routes are unintuitive & signage is lacking. Aside from that, the area felt safe. There's plenty of on-site parking + outlet malls nearby. RECOMMENDATION & RATING Final Price: $182.45/night Was it worth it? Yes Best part: cleanliness This was a decent stay. Not strong on comfort but functional & as clean as it gets. More than adequate if needing to scratch that gambling itch but It doesn't measure up to the Bicycle Casino. Still, I could see myself giving this one another try. Lukewarm recommendation. 3.5/5 @mrstaycation read more

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Great experience. I've book before. Always clean and nice. Curtains might not work but still the room is clean. read more

LA Crystal Hotel - Hotels Near Me - Carson, California

I had an amazing time. The hot tub and pool were very clean as well as the room. There's also an ice machine and vending machine machine that came in handy. If that's not enough, there are multiple stores in a walking distance. This hotel is perfect. In every way thank you guys. I appreciate the staff treating me with respect . I will be coming back very soon. That's for sure. read more

Stayed last night, checked out this morning. Beautiful marble floors, comfy king bed, delish buffet. If we had more time I would have liked to check out the restaurant again. Had a drink at the casino, good action. Great local spot, will book my next night here for late night action and comfy room. Thanks. LA Crystal read more

LA Crystal Hotel - Hotels Near Me - Carson, California

Stay away from This hotel .. they steal from the guests.. I got my stroller stolen they ruined my trip they left my 6 month baby without he's stroller .bad costumer service trying to say I was lying about the situación ..supposedly only guest have the partaking lot code so the employees take stuff from guest cars . read more

My stay went well. The rooms and the hotel were clean. The hotel staff was pleasant. I enjoyed my stay there.

This place is so shady. I was trying to book for my tenant and could not get an answer on their website nor on the phone about price and availability for a suite for a family. I was given a number to text. It was off by one digit and finally that person. Let me know. They were the wrong entity. Physically went into the hotel. Was told again they could not give me pricing nor availability only. Helen Mei could give that information. She was not on site and would not be in for several hours. They gave me her business card which I texted. I was told she would get back to me after checking availability the same afternoon. I had to reach out twice. She never responded. Until I told her I was going with another hotel. Then she said there was no availability for a suite. This is so fishy and so unbelievable. How does the front desk not know if a room is available? How do they not have a published price for a room? It seems to me like very questionable practices. I only did this because my client wanted to stay close due to his wards schooling. I will never ever set foot on that property again. read more

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Customer service, room was great! Complimentary breakfast, not so good. Very clean! I would go back but get breakfast elsewhere. read more

This hotel stands out and is hard to miss because of its Grand presence. In addition it's quiet and i was able to rest peacefully with NO interruptions. My room was also spacious and came equipped with flat screen TV, comfy bed, leather couch, a coffee maker, mini refrigerator, sliding mirrored closet doors, flat iron, ironing board, hair dryer, a study desk and office chair. Free WiFi is available and the connection speed is decent! In addition the hotel is located next to the Gateway Towne Centre shopping mall which is a one stop shop for all your needs: it has a Best Buy electronics store, lots of restaurants, Target and dollar tree grocery stores, a Home Depot store, ultra beauty store, Marshall's clothing store just to mention a few. There is also a metro transit railway across from the hotel. My only dislikes are the $100 room deposit, no microwave in the room and smelly carpet on the elevator lobby! But all in all it's a decent hotel and I would visit again! read more

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Since it was my middle sisters birthday I decided to let her pick the hotel and stay as I like to stay in West LA or my ex roommates. Anywho, this hotel is located in Compton, CA. Definitely a very unique hotel as it has a lot of Asian foreigners, the lettering is in Chinese and English. When I checked in on 8/31/18 the staff was very kind and sweet. We had the luxury room. My middle sister did not know that Compton was about 25 to 30 min away from the festives we had planned all weekend. I personally did not have a bad experience...I did not get robbed or jacked as this place is not deep into Compton. Right next to the hotel walking distance is a lovely plaza filled with classy stores and food places along with Menchies. I can't consider this area to be hood as no Menchies is ever placed in the hood. Anywho, great accommodations and I have one minor complaints not with the room. Our room was very clean, smelled clean and lovely. However an incident occurred when one of the staff members came barging into our room unannounced- which was scary as he thought we were checking out on Saturday...which we were checking out the next day, Sunday and he came in around 11:30am and checkout is 12pm. The dude apologized profusely, as there are so many awkward scenarios that could have happened. I was not happy about the incident (minus one star). There was no bar and no casino!!! Which is the only reason why my middle sister selected this place (minus one star). I honestly would not stay here again as I like being near the beach and I felt like everything was far as we had activities in Santa Monica, West LA, Downtown LA, Hollywood and West Hollywood. The drive was not bad but Lyft and Uber fees were about $35 each trip which is cheaper if you stay under 10 miles in the West LA areas. Not everyone's cup of tea. read more

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This place has ok rooms but damn the lobby reeked of Mold! I stayed at this location twice but the last time wasn't as pleasant lol I left a review on booking.com and was emailed by a supervisor from the hotel. I was asked to return for a complimentary stay. All I had to do was remove my review. I figured I'd give them another shot. Well, it's been months. I have been unable to reach anyone. No supervisor is ever available and they tell me I need to drive to them the day I decide to get a room, in case there is none left then I'm left out of luck lol avoid this joint.... read more

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Oh boy where do I start? I rarely write reviews, but this place is definitely worthy of one. - Lack of proper air conditioning in both the lobby and the guest rooms. See the pictures. You know something is wrong when a warm +85 deg F Los Angeles day is cooler than your hotel room. We call the receptionist at 11:00PM to complain about that our room was too warm to sleep in and they told us to make a complaint in the morning..... ok! - Dirty beds and sheets. Do they even change them? If the buttons on the phone in our room we're still intact, I would know where to call (ugh). - Sketchy parking lots that look like they used to host swap meets at. - Complaint boxes seem to be a common sight in this hotel. Not surprised. - Majority, if not all, of the reviews you see are either biased or fake. Look at the countless 1 review accoints. What is this place good for? Nothing. I'd rather sleep in my car next time. I feel bad for the hoards of poor tourists that they keep bringing in here everyday in the bus loads. If only they knew. read more

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Just to be clear this hotel does not even deserve one star. Carpet is so dirty and sticky, molds can be spotted at several places on walls, no tissue box, theft in hotel lobby. Loud speaking Chinese elders smoke at hotel entrance. No room cleaning is done daily unless it is requested and you need to put your name on the list. Homeless people wander in parking lots. My sons call this hotel "Trash Hotel". If you don't believe this, stay at this hotel on your next trip! PS: my son got his Iphone 8 stolen in the lobby. The stupid inspector (Adam) saw the guy snatching my son's Iphone from the security camera footage but didn't do a thing. read more

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Always a nice stay at Crystal hotel, clean rooms, good price , good privacy, secured parking. Helen and the team are the best! read more

Stayed here for two nights. It is a no-frills type of hotel. It does everything asked for it. The free breakfast is a plus as well close proximity to Carson and Long Beach as well. read more

I have to admit, I was wary of staying here, but my experience was very enjoyable. As I read reviews, I saw that although there were poor reviews from the past, but all of the recent reviews were positive, so I decided to give it a try and it was well worth it. Although the place is undeniably a "work in progress" with some construction going on, the lobby is gorgeous, the halls are inviting, and the room was spacious, clean and comfortable. Be aware that the hotel is located in a spot that makes it easy to see from the freeway, but a little tricky to get to. That is made up for by there being a big shopping center very close with many restaurants and shops. Finally, the price is very competitive and the front desk service is very friendly. Overall, a great value and a great stay. 10 out of 10, will stay again. read more

Great stay at this hotel. Very clean, very good location They have free parking for hotel guests. Spent 3 nights here and had no issues. Climate control in the room and staff was very accommodating. I'd recommend this place for a quick stop. read more

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Don't ever stay here. You are better off sleeping in your car. We decided to go just for the pool for the day. I had kids with me. I called ahead and asked if the place was child friendly. They said, of course it was. It is not friendly for anyone. Stay away. I have been to a lot of hotels in my time, some cheap, some expensive. This is the worst place I have ever been to in my life. And I mean in my entire life. We checked out after being there 30 minutes and a refund they would not give. First, the place is not even close to clean. The rooms are scary dirty. Ignore those lovely photos on their web site. None of it is accurate. Our room, a deluxe room, was dusty and dirty. Two mismatched towels were in the bathroom, which smelled and was not even close to clean. The toilet had flies in it. I kid you not. Second, we came to use the pool. We asked about it before we came. We called to the front desk to see if they had pool towels. I was told the pool was closed, had to be cleaned, because someone had a "massage" in it and it was now dirty. Okay, gross. Yes, they have hookers. Third, we go downstairs to ask for a refund. It is refused. I tell the manager that the pool is not working. He says it is fine. I tell him, no, I was just told someone had a "massage" in it and it was dirty. I was called a liar. He used the excuse that no one really speaks English well. I could go on, but I think you get it. Don't go here. Don't book it on line from any site, they will tell you, that any issues have to be dealt with by the site. They will be rude, they will be mean. Stay away. read more

Okay, Hotel. Nice Staff. The room was spacious, cleaned & smelled good. There are no restaurants on site. You could get food from the card casino attached to the hotel. Hotel offered free breakfast. They won't let you take the food to your room. They must forgotten Covid is still out there. read more

Wow, what a dump. Don't ever go there. Not for any reason do you need to me there. The rooms are dirty, the pool is gross, the place is not like a casino, it is a Bingo type parlor. The service is the worst. If you need something, forget it. They really don't care. They are rude and pushy. Just stay away. I can't think of one nice thing to say about this horror show. Don't go there. Just no. read more

Doesn't look like much change my review because they were having a raffle off reviews but just because they have nice view that basically it no jacuzzi in the room my car got broke into while I was staying there staff rude overpriced will not recommend waste a dime or my time again . read more

I've never been inside since I was dropping someone off, but I'll give it the benefit of the doubt by leaving 3 stars, although the exit alone is only worth one star... Forget it, this is too inexcusable, 1 star it is. I came in one end, but upon exiting towards the middle, there is an unmarked traffic island at the top of a steep hill that connects to Artesia Blvd that's RIDICULOUSLY easy to miss... No trees, shrubbery, beacon, or signage... Heck, if you were to look at how disheveled the island is, I'm sure plenty of people have had their cars torn apart by it too! The ONLY reason I even noticed it? The double yellow lines were SO faint at night, I didn't know it was a 2-way street and I almost got in a head-on collision... Had that car not pull in, I would've slammed into the stupid island and have to buy a new bumper!!! Seriously, this is a safety hazard, but I never heard back from management either; drive here at your own risk! Heck, even do your Uber/Lyft/taxi/whatever driver a favor and tell them too! read more

LA Crystal Hotel - The damage to it confirms that many cars were possibly damaged finding this island atop a steep hill; there was NO warning whatsoever! - Hotels Near Me - Carson, California

I only booked a room for 1 night. I wasn't able to make it to my room until close to 10p. I was rushing to get there, because they have a no registration after 11p policy, which is weird considering they are supposed to be a 24hr casino. When I pulled up, I noticed a bunch of teenagers standing out front. I'm not sure if they were guest, or waiting for a ride. The lobby looked bare. 2 small love seats, and some remodeling going on behind the front desk. When the doors to the lobby opened it smelled like sh#t! There was a family of 9 with kids waiting to get their room keys, so not sure if that was the normal smell in the lobby, or somebody butthole was extremely excited and decided to whistle. My check in was pretty fast, and my room was clean and spacious. I did not see the casino, but maybe it was in another part of the hotel. As far as the breakfast, I did not notice they offered it when I checked in, and the registration rep did not mention it either. This place was convenient to the location where my event was at the following day, but I would not stay here again. read more

What a horrible place! I came to the Casino with my friend, she plays and I read books, we do this a lot and visit many casinos in California however I had never visit one like this before, dirty, boring and unfriendly. If you don't play they don't want you there, as soon you walk in, they have couches and chairs reserved for those that stay at the hotel, I went to the restrooms and the cleaning lady is yelling " ladies smell bad, flush, flush" she also yelled the same thing in Spanish. Looking for a place to sit I found an empty couch on a corner not too far away from some playing table, I sat there for about 2 minutes and a young Asian guy came over to tell me to move because " his couch is reserved for high bet people" I will never come back. read more

Alright stay at this hotel. Pretty outdated and issues like slow/scary elevators, horrible WiFi, dirty bathroom and other factors. The convenience was there was expecting more from the 'casino' portion of it. Garage parking for hotel guests but at your own risk... read more

LA Crystal Hotel - Pool - Hotels Near Me - Carson, California

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If I can give zero stars I would, first I noticed the room wasnt very clean, the carpet looked like it needed to still be vacuumed, I didn't dare get under the sheets. The bathroom garbage had trash inside and the floor looked dirty. I'm the morning after showering while I was getting ready to leave I was bitten twice on the foot by a flea! I literally saw the flea on my foot and noticed it because I felt itchy out of nowhere, looked down and there it was. I told the front desk while checking out, she didn't even bother to offer a discount on room or anything. Whatever, never coming here again. read more

Just wanted to let you all know that the breakfast well I didn't want to put naw to Early to put stomach though so took my black coffee.n split There one security guard here friendly helpful Ray I think is his name he works the night shift, you will know him when you meet him ..A plus in my book read more

Car was broken into while parked in their main parking lot with "security." I don't understand how they did not notice someone prying out my window with security standing right in front of the cars. The staff was not even helpful, said call your insurance to figure it out. read more

LA Crystal Hotel - Hotels Near Me - Carson, California

Absolutely my favorite hotel in Los Angeles and Compton should be very proud to have this beautiful, elegant and immaculate hotel! Mike goes out of his way to accommodate the guests! I love the fresh, white, fluffy towels. The pool is in just the right place and the views are spectacular! I feel like a VIP, even on my poor lady budget! If you are in the Los Angeles area you must come to Compton and stay at the Crystal hotel! You'll be glad you did! The decor rivals anything Vegas has to offer! YAAASSSS! They are truly the best! Tell them that DEBORAH sent you and maybe I will still be able to get a room read more

Required last minute changes to our reservation and Helen went above and beyond to accommodate us! 10/10 recommend! It's really nice and friendly and although it looks so big and there's construction they give off homey vibes and it's still really pretty. We will definitely be returning. read more

I had a greeeat time it was nice n quiet ..... front desk was very friendly coming back on Monday fr 5more days... close to restaurants...just u have to share a public microwave that's in ur same floor but very peaceful read more

I've stayed at many hotels, motels, and air bnbs in my lifetime, and this hotel, by far, is one of the worst lodging experiences I ever had in my life. Check-in is supposed be at 3pm, but when we arrived around 3:45, our room wasn't ready yet. The receptionist seemed insincere and unapologetic about asking us to wait - and wait, we did. I want to note that this hotel is primarily ran by Asians (and a lot of their guests are also Asian), so there can be a language barrier. Luckily, my fiancé was able to communicate with the employees in mandarin. While waiting, we utilized their public bathroom, which was absolutely filthy. The bathroom was infested with flies and had several graffiti marks across the walls. I started getting wary about staying here, but gave the hotel the benefit of the doubt. While waiting in the lobby, there was loiterers that would come into the hotel lobby and make a ruckus. The staff pretended nothing was happening. Finally, our room was ready around 4:20pm. The room and bathroom was subpar, but you get what you pay for ($75/night). The stay itself wasn't bad. No bedbugs or car break ins, like I've read in other reviews. The walls are thin, but the noise personally didn't bother me (my fiancé said he could hear bass from music through the wall). The housekeeping was friendly and welcoming, which is why I gave two stars instead of one. Also, the stay itself wasn't all that terrible; the beginning was a little rough. Lastly, don't expect to play any slot machines here. The "casino" is just one room filled with people crowded around 20 tables gambling. At the end of the day, I will probably never return and would discourage people from residing here. read more

I used to come here for the lunch buffet. Not bad. It's a hotel in Compton. The food is decent and the customer service is adequate.

If i could give 0 stars i would. I woke up Saturday morning, checked out of the hotel, went to my car and noticed my window was broken. Went back up to the lobby told manager, he disappeared after. We spoke with security and were told that 6 other cars were broken into and the had video of the guy but didn't do anything. We were also told this happens AT LEAST once a month. If you value your car , do not stay here! read more

LA Crystal Hotel - A broken window is what i wake up to after staying at this sorry ass hotel! - Hotels Near Me - Carson, California

When I first arrived at the hotel I had no clue where anything was, finding the front desk was a little annoying but so what! Getting my key was part of the worst service I was located on the 9th floor when I asked where the elevator the reception jus completely ignored me, on top of that she gives me a key to my room then kss me if I want "the code" to the gate considering that's where the guest parking is! The rooms not appealing I had brought home some dinner about an hour later I was about to eat and three roaches th in my food in definitely not staying here again! read more

It's very nice and accessible. I really like that they are upgrading and adding a restaurant. Will definitely be staying here again! Update to my review... I really meant what I said and dropped my 5 stars rating to a 1 because it was just my first impression but this was done before My stay started..........so everything is fine but definitely will not be staying anymore until I know that they got rid of the bed bug problem that I now see other people are commenting and it seems that it has been going on for years. I always check yelp before I book my stay, this time I thought since it was a casino it was going to be at least up to standards but when you book a room to rest and sleep and that's the last thing you'll be getting is not worth the price regardless of the amount cheap or expensive. don't take a chance don't go there. read more