Love the club! Was such relief to have hot tubs in the women's locker room with a sauna and steam room as well as the showers! I love the privacy and thoughtfulness that has gone into these clubs! Reformer Pikates starting in March and was lucky enough to get some private time in the studio with other Instructors! Check in was easy and they have a towel service! Enjoyed the lap pool! Great place to visit read more

LA Fitness - Pilates!!!! - Gyms Near Me - Broomall, Pennsylvania

I tried reaching out to corporate in which I never received a response so here we are. This was only my second visit to this Signature location. During my first visit a few days prior, I was informed that while my current membership does not include Signature Club access, I could pay a $10 guest fee per visit. I agreed to this and was happy to return, as I truly enjoyed the facility and felt it was worth the additional drive and cost. However, upon arriving for my visit on April 14, I was informed that the club does not accept Apple Pay or any form of phone payment, and that I was required to have a physical credit card. This requirement had never been communicated to me previously. I asked if there could be any accommodation given the circumstances--such as billing my account or waiving the fee for this one visit since I had already made the 30-minute drive and was unaware of the payment limitation. Unfortunately, the General Manager was dismissive, unprofessional, and frankly quite rude. His tone and demeanor made me feel uncomfortable and unwelcome. When I asked for his name, he told me "Sean," which I later discovered was not his real name. I have since learned his name is Shehryar Siddiqui. I found this particularly troubling, as it reflects a lack of accountability and professionalism. This experience was especially upsetting for me. I am a full-time caregiver for my mother, and it takes considerable effort for me to arrange the time to travel to this location. I arrived looking forward to something positive for myself, only to be treated in a way that left me feeling embarrassed and emotionally distressed. I have been a loyal member of LA Fitness since my time at Bally Total Fitness in King of Prussia nearly 28 years ago, and I have never experienced this level of disrespect at any of your facilities. Due to this interaction, I no longer feel comfortable returning to this location. I believe this situation warrants attention, as no member should be treated this way. read more

They push you to do the free personal training then a 20 year old kid tries to hustle you into signing up for a training membership. They have no female trainers and the boy trainers know nothing about women over 45 and their fitness needs. Then when you put your membership on hold, they charge you monthly without telling you. And the sauna was shut down. What a waste! read more

I have been in a wide variety of gyms over my years of lifting. I read the ratings on yelp which had a number of complaints about the maintenance and cleanliness of the facility. These reviews were not consistent with my experience. The place was clean and the equipment was well maintained. The gym is an exceptional value for the price. You can pay two- or three-times the price of the membership for much less which I have done in the past. read more

The best trainer Aron amazing guy always makes you feel welcome and a great teacher. He definitely the reason I worked hard. I do recommend him you will not be disappointed read more

the womens bathroom is ALWAYS DIRTY! i went in today and ALL of the stalls had NO toilet paper!! and the feminine trash cans in the stalls are always disgustingly full ! cleanliness of the bathroom is always low read more

This gym is hot garbage. Not a single "F" is given by any of the staff when concerns are brought to them, and there are no shortage of concerns! The Sauna was "broken" for over a year, the Steam room is an absolute health hazard between standing water, mold, water accumulating in electrical outlets, and non-functional steam button that encourages less civilized members to spit on the thermostat to produce steam. The lockers are often broken and filthy. The showers are often out of soap and equally disgusting as the steam room. The floors have never been steam cleaned as evidenced by the layer of grime in the grout. In the main gym, the floor is often dusty and dirty, the air vents have clearly NEVER been cleaned, the machines are often broken or in dangerous disrepair. If your membership qualifies, they will give you a towel at the front desk (they don't stock them in the locker rooms) and 50% of the time, the towel would be too small to fit around the waist of a small child, let alone a man with a 34 in. waist. For a "Signature" club, this facility falls WOEFULLY short and it appears the signature was written in crayon by an illiterate. . . read more

Nice equipment and that was where I stop. I thought I was going to walk into a spit-shine place with all the amenities wipe down. Quickly got disappointed when I use the men's sauna, steam room, and mold in the shower? In a LA fitness Signature club? But at least their towels were available? I don't get disgusted easily but this was roughed. Only because I put a signature club in high standards. That's why you would differentiate your name from all other la fitness clubs? To be fair when I was standing in the steam room a manager level like was on the phone and discussing the problem and trying to get it fixed. I believe it should never get to this level of repair. If you're in town for a visit and you just need your gym fix it will be a good workout but it you're here to enjoy the amenities you might be a little disappointed. read more

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The three main reasons I started going to this gym were the sauna and steam room both have been either down or broken for months. It's really disappointing seeing them care so little about fixing both. On top of that they are very limited Equipment. I'm going to start searching for other gyms. It's not worth the 40 bucks a month I spend. read more

Member for 3 1/2 years. Filthy locker rooms and sand steam room/sauna closed for maintenance about 75% of the time.

This is a re-review of LA Fitness. I said before that I felt pressured into buying personal training sessions. I pre-paid for them. After 1 session I knew I would not be using them. So I read the contract carefully and saw what to do to cancel them and get a refund (over $500). Well it's been several months and no refund so i called corporate headquarters and was told that I waited too long to call to request a refund. WHAT??? I sent a letter a few weeks after I paid for the sessions. It doesn't say anywhere in the contract that you have to call to request the refund, only details on where to send the letter. So I guess I'm out of luck. They are a shameful organization. Too bad all these fitness places now seem to be scams. read more

A lot of machines are broken, not enough cardio machines, only one smith machine, a lot of machines they only have one so if you're picky, be ready to wait for a while unless you want to improvise. Saunas been broken for months. This gym is convenient to my house & it has what i need to do so it will suffice. Otherwise pretty shitty gym especially for a signature LA fitness lol read more

A low bar for a "signature" club There is literally nothing that distinguishes this location from a normal LA fitness, and in some aspects this place is worse. They tried to justify the higher signature price by the additional amenities it offered. Turf field, HITT and PILATES. These amenities or equivalent are offered at normal locations. The turf field is tiny, the one in cherry hill is twice as large and of exact same quality. Most LA fitnesses have Raquetball courts and basketball courts, they replaced them with HITT and PILATES which you must pay DOUBLE your membership to have access. I have a multi club membership that lets me go to any LA fitness in the country. I was denied entry and heckled for additional money when I tried to use the club as this location is "special" and you have to pay more. Is it "nicer?" A little bit compared to some older locations, but the one in KOP uses the exact same finishes in the gym and locker room. I have been to a real signature club in Playa vista CA with an expansive facility and ritz Carlton level outdoor pool. This small gym in the middle of suburban PA does not compare. read more

Went to the reopening this morning. There was only about 20 people working out which was nice to keep your distance. My main concerns were that several people who were working out didn't have a mask on at all. I understand lowering a mask during reps for better breathing, but people should be required to place their mask back on when they are walking around the facility, which a handful were not. There was only two working hand sanitizing systems (one by the front door and one in the back). A third was completely empty. Staff all had masks on which was nice but some people cleaning equipment were only spraying the machine and not wiping. I hope this improves. Jim Jim read more

My boyfriend and I have been planet fitness members on and off for a couple years, but I was listed as a VIP referral by a new member at this LA Fitness, so I got a free week trial membership at their new club. I did have to put down a credit card, but it was post-dated until after the free-trial ended! Instead of a week trial, we got a 5 day trial, in case we were unable to come in on the weekend to cancel or the manager was not in. Since we already went to the gym at the planet fitness down the road, we saw no harm in trying this out. Setting up the appointment was super easy. We got a tour, Rich explained all the pricing and answered all of our questions, and we even got to set up a session with a personal trainer, Dee. Everyone at the facility is super nice and more than happy to help you with any questions or concerns. Since we're planet fitness members, I compared our experiences at LA fitness with PF facilities. Pros: 1. By joining this specific LA Fitness, a signature club, you can use any other LA Fitness, similar to the Planet Fitness blackcard 2. There are rooms used for classes that you can utilize if there are no classes occurring 3. There's a steamroom, sauna, pool, turfed area, child play area, and jacuzzi 4. There are different payment plans you can set up 5. Free session with a personal trainer 6. The place itself is aesthetically pleasing and fully equipped Cons 1. You can add 1 guest pass for $20 extra per month, or $5 per trip. At PF, getting a blackcard means bringing a guest at no additional charge 2. No basketball court like other LA fitnesses 3. Not 24 hours like most PF's 4. For those in the Delco area, there are 4 planet fitnesses (Broomall, Springfield, Clifton Heights, Upper Darby) 5. The membership is more expensive than PF 6. For those that do use machines, they are not spaced out super well, and there's only 1 of each type of the majority of their machines 7. The only times we found it was not busy, were the hours before closing All in all, we decided to stay with Planet Fitness mainly because of price, locations, and hours of operation. Unlike the horror stories I have heard, cancelling the membership was super quick and easy. For those looking to cancel, call the morning of and ask when the manager will be in (typically 9a-5p on weekdays). For anyone thinking of joining, I'd recommend calling to set up a tour! read more

Ed keeps the place sparkling clean. The blonde woman (sorry i never got her name) is extremely kind and always bustling and working. Childcare is great and appreciated. Equipment is good, facilities are top level. Only complaint is not enough trash cans. Easy fix tho. There should be a can with every paper towel cleaning dispenser. Annoying I can grab a towel and cleaner within 10 feet and have to walk across the gym to find a trash can. read more

Lots of broken equipment that never gets fixed . Dirty and crowded. Would not recommend. read more

As of more recently the cleanliness of the club had taken a serious nose dive. Dust balls everywhere....couldn't even use the toilet today because it was covered in somebody's feces...always seem to run out of paper towels.....I could go on and on....money is better spent at planet fitness you pay much less and at least they keep it clean! read more

THE WORST!! No classes, dirty, broken equipment for months and months on end, broken sauna and steam room. This is a signature club?!?

If you are there to truly workout, it's a good gym, gyms are busy and dirty, comes with the territory. Need to have realistic expectations. A lot of broken equipment and small for a signature gym. Not enough working cardio equipment. Overall, you can get a good workout in, focus on your goals and don't get sidelined by a little dust! read more

The Heat has been broken at the Broomall LA Fitness for 2 wks. They absolutely dont care about their members and say its fixed when its not !! They're response to EVERYTHING is You have to Call Corporate. They have eliminated a lot of aerobics classes esp Mon & Wed primetime. We will not be returning. We found Way better gyms in the area that actually care about their clients. Very Disappointing for the Mother Ship Gym so they say ! read more

Unbelievably unkempt and disgustingly dirty. I keep getting fungal issues that I have never gotten before in my 25 years of working out at different gyms around the country. The workers blast their own music from their phones and act very unprofessional. The only time they actually clean the place is when a regional manager is in the house. Save your money and sign elsewhere read more

the pool is supposed to be heated. it is very hit or miss. some days warm other days chilly. I can't believe that it is rocket science to keep the pool at a comfortable level all the time. The staff looks at you like they have no clue as to how to fix it. the women's sauna has been off and on now for over a month. sometimes hot other times cool. read more

While this gym is new some of the employees are unfortunately unprofessional. Most of the times I come in I hear them cursing and swearing. And in this place it echoes easily. From a gym perspective it's nice, new equipment, a little crammed near the front right but manageable. I wish it was a little bit bigger. I know other LA fitness "signature" have basketball courts and such. Another downfall is to take Pilates or HIIT you have to pay extra (monthly) on your membership. However the classes that are included and I have taken, I enjoy all the instructors including the substitute. They're all extremely knowledgeable. and overall have great personalities. read more

An absolute cesspool. There are 5stair climbers in the club, three of which have been broken the better part of the past 2 years. Now a fourth is out of service. In addition there are at least 6 treadmills out of service. The steam room is always being tampered with with patrons hosing the steam control and dumping vapor solution on the steam mechanism. It smells and burns my eyes and nose. lockers are slowly breaking and not being repaired. Filthy dirty place. As a Signature Club, it's a disgrace. read more

I came in with my best friend and realized this place is a scam everyone in there just tries to scam your money and charge extra. Nobody is professional there it felt like a high school seems like no one has knowledge especially some guy name johnny could not even give an accurate tour and has a headphone in so is not even listening to our comments, he was rude and not respectful needs to learn how to properly talk seemed like he does not even know anything. She never ended up signing up and neither will i. read more

This place has horrible staff. They try to scam you into everything and even tried trying to take money from me off of a free trial. They are completely relentless and dishonest salesman who will clearly do anything to get you to sign up for as long as possible. That being said, the equipment isn't bad but nothing special. read more

Cut my workout short at the recently opened LA fitness signature club. I was having an okay experience once I got passed all the balloons tied on each machine in the gym... apparently the gym had some event ..... but thanks to "Heather" their custodian for ruining the remainder of my workout. After an hr on a machine I stepped away for less than a min to grab a wipe to clean the machine and returned to my belongings missing . I saw Heather on the floor emptying trash so I approached her asking if she happened to toss a water bottle out and her response "yeah" .... no remorse ... not even a "oh was that yours, I'm sorry". I brought the interaction up to their front desk receptionist & one of the managers over heard ... blaming the prior event as reason for Heather's actions. I still have no water and a sour taste in my mouth. I believe the gym could have easily accommodated me if I'm honest and apologized for their employees actions instead of making an excuse for her. Kinda unprofessional in my opinion and shows poor customer relations. Beware Heather may toss your belongings out without asking smh ‍ read more

Don't be fooled by the "Signature" club designation...this is nothing but a gimmick to double the monthly membership fees over comparable LA Fitness clubs in the area. I am a Premier member which allows me to use any LA Fitness club except a Signature designated club? Bad business LA Fitness...cheap way to raise membership fees by slapping on a name to facilities that are essentially the same as King of Prussia, West Chester, and Springfield to name a few. This practice is not acceptable and definitely not ethical. Not a great feeling for local residents when you close the Havertown location and open a new location in Broomall and make them pay double what they were paying. Although I would certainly prefer using a local facility, I have the option to use other facilities where many of my neighbors do not have that option. I can't help but to conclude that the LA Fitness Signature club brand is a cheap tactic to charge more when the is no real significant value differences! read more

1 Stars for the equipment only. Very high quality Hammer Strength, Iron Grip, and Life Fitness equipment. The customer service was the initial sign this was not the place for me. And a corporate policy was the straw that broke the camels back. I went into the facility to see how the new LA Fitness looked while I was on a trip to Giant. I was excited to try out the facility over my upcoming winter break. I met Jonathan W. who is a Membership Consultant at the club. He gave me a tour a gave me a full walkthrough of the facility. This is where things started to go south. He cursed twice on the tour. The biggest red flags was when he GROSSLY misrepresented the bumper plates. He said "these are Rogue plates". They were Hammer Strength brand and while not bad quality, it did not sit right with me that he was not being factual about the equipment. When we walked through the pool area, I asked him if having floor to ceiling windows from the parking lot was an area of concern, and Jon shrugged it off as a non-issue. On December 21st I simply went in to try and activate a guest pass. Although not his fault, Jonathan W. made me aware that to activate a GUEST PASS they require a Card on File, because anyone is rolled over into a membership automatically. He also said the Card on File is necessary because they "give out one pass per person every 6 months". This tracking can be done with software, a Card on File is not necessary to keep track of that kind of calendar information. At that point I respectfully walked away. Because of the Havertown closure, they already had a strong membership base, and will be fine with or without me. Their front desk staff did not appear understanding, their Membership Consultant couldn't give me 5 minutes of undivided attention (he kept his AirPod in the whole time), and the lack of Customer Service has turned me off eternally. read more

Honestly one of the worst gyms I've ever been to and this is their "Signature Club". Broken or malfunctioning equipment galore, people taking up multiple machines on completely opposite sides of the gym by using a towel or a water bottle to "claim" it because they're "super setting". Not to mention just this morning went In for my normal 6am workout and the gym was still closed because whoever was supposed to open never showed up, waited about an hour in the parking lot along with a bunch of other people and they still couldn't manage to get someone there to open it by the time I decided to throw in the towel which was 7am. Bottom line is if you're even moderately serious about lifting save your money and go somewhere else, if you're just one of those people that likes to just go to the gym to stay active then this will probably do the trick for you but honestly the gym is so poorly managed I'd still just probably go somewhere else. read more

I was a long-term Planet Fitness member and joined this newly built gym as it is close to my home, and there is a location in KOP close to my work. The monthly rate for the club is high relative to the amenities offered. It is a Signature-level (more expensive) club yet it doesn't seem to offer anything addition to the standard club in KOP. Not bad, but nothing special. Additionally, I was told by Jonathan that I was getting some sort of intro deal and I noticed that ti is a actually little cheaper now. No big deal and I should have known better, read more

This Broomall "Signature" club is totally ridiculous. I am a Premier member and I live in Broomall now, I was told I am allowed to use any LA Fitness club national wide when I signed a 3 years contract of a premier membership. In fact, it worked well for the last 2 years. I went more than 10 different clubs and I have no problem, include the Signature Clubs in MD and NJ. No one jumps out blocking me and asking for extra 5 dollars for each visit. But here in Broomall I were blocked twice by a male manager (forgot the name) asked for 5 dollars. This eager to the money really makes the brand of LA Fitness cheaper. Many employees of the customer service definitely need to improve themselves a lot. The reasons I gave 3 stars instead of 1 star/no star: 1, the cleaning staff in this club do a good job to make the gym and locker room always clean. 2, There is a blonde young lady Megan? at front desk, she is conscientious with her job and always try to help. read more

This is a nice area, but you walk into this gym and you truly feel luxurious. It has everything you need; a pool, cardio, yoga, HIIT. I was assisted by khalil and rich and they couldn't have been nicer. This place is amazing. read more

What a joke. They call themselves a signature club because they have 10 feet a artificial grass and one small tire. Before I joined LA fitness, I went to real signature clubs where you get free towels, laundry service, and fruit and juice drinks in the lounge. Now that was class. I joined LA fitness over 10 years ago as there are many locations and I travel a bit. I paid extra for the membership that allows me in any club across the US. Any club except for this club where I have to pay $5 each time to use because for some reason they think its a gold standard for clubs. I find that hard to comprehend because in many of the regular clubs the pool and Jacuzzi are larger, they have basketball and racquetball courts, the spinning rooms are bigger, they have a row of heavy bags, (not one small aqua bag) more battle ropes (not just one), one gym even has a full sized ring! Don't waste your time. Go elsewhere. This place is built to gouge you for money and give little in return. read more

Extremely terrible business practices and management like others have said. Joined LA Fitness when the Havertown location was open (super close to my house) and was told of this fabulous Broomall location that would be opened soon which we would have full access to. Signed on, super excited about that. Once this location opened, I went probably about 5 times with no problems at all. This morning I tried to go to a yoga class and was stopped by the front desk saying that I don't have access to this club, I would either need to pay $5 EVERY SINGLE TIME I COME or upgrade, which is $50 up front and then an extra $35/month for my husband and I. Uhh what? Wouldn't even let me go to my yoga class that day (which, not to get too personal, but I had prepped milk for my 4 month old for days and was finally excited to get out of the house). Not only is this against everything that they told me, but there was also no warning that one day I just wouldn't be able to go. Not OK. Extremely frustrated and a customer lost. read more

The customer service here is the worst I have experienced at any gym. When I asked to make a complaint, one of the staff, who told us that he was a manager and his name was Jonathan, told us he would "absolutely not" allow us to do so/ provide us with his card. There should be no case in which a customer is told that, and it was clear that he would not have a spoken to men in the way that he spoke to us as too young women. It was condescending and extremely unprofessional, after we asked for more information about why we were told several different things by different employees about our membership, and again, asked to clarify with some one above him, and were told we do could not have his information to make a complaint. He was also very rude about his fellow staff, stating that those that previously provided us with different information were "just front desk staff" who "don't know what they're talking about." I've been an LA Fitness member for years at different times, and am disappointed to have to cancel but will not continue membership after this experience. read more