Highly would not recommend the kids center if you have a child of color. My family experienced an incident where my son was being bullied by several older kids who were all Hispanic. The staff used micro aggression to consistently push my child out of the kids center. Several incidents happened during my visits over a few months. I started to notice the staff who was all Latina women singled my African American son out and they would restrict him from Bringing comfort toys, such as hot wheel cars. He is 4 yrs old and does not like to share. They said he can't bring his cats bc he does not want to share with other kids. However I saw that they would allow all the other kids who were Hispanic to bring whatever they liked including cars . I brought this to there attention several times and observed how they treated him and one day I had enough. A child who was older and bigger pushed my son while I was in the kids center picking up my son to leave . 4 Latina women staff were working and saw the kid push my son and said nothing . So I stuck up for my son since these 4 women did nothing and I told the older kid to keep his hands to himself, my son did nothing to him and he had no reason to push my son. When I redirected and corrected the Chikd. The staff told me I needed to leave. Then this same 6 year old who pushed my son called me out of my name and said I was a "bitch". The staff said nothing to him at all. They grabbed him Because he was running up to me aggressively. I lost it at that point and demanded to speak with the manager who the staff claimed was off. This was on a Friday and the staff told me the manager would not be back until Monday well I came back everyday until Monday and requested to speak with anyone in charge. The manager just keep avoiding me. The manager saw me on that Monday I spoke to her saying hello then she totally disappeared I never saw her again while I was at the gym and when I asked where the manager was the front staff told me she left to go on a break but she had just arrived to work 10 minutes before I saw her. After she ducted out on me I wrote to corporate. Once corporate and the CE0 got word. The area manager called me and basically told me my kid who got bullied probably needed to take a break from the kids center and told me to never speak directed to the kids if my son was ever hit, or abused by another kid to tell the same staff who watched him get pushed. After that I never took my son there again and I never visited that gym again. The staff sat back and watched these 5 kids bully my son and did nothing bc they were all Latino and they look out for their own. I highly recommend to not use this la fitness. They allow bigger kids to bully younger kids and they are not truly watching what's going on. The kids in there just run wild and are allowed to do whatever if they are Latino. read more

Long time LAF member (and get an incredible rate), recently relocated to MD. The front desk staff are wonderful and really seem to love the (part-time) jobs (don't get me started on not providing healthcare so staff don't have to work 2 part-time jobs). My trainer was personable and I would use her again, I'm sure. Things I wish were different: the carpet and equipment are very old. The mats so worn around the equipment that you can see foot prints. The weight machines labels for the weights are all but coming off. The decore - as with my other LAF location on the West Coast - very, very dated (2000's). The cleaning staff seem to be present and doing their jobs but it's impossible to clean used/aged equipment. They do have a machine repair guy in regularly and that's promising (but again, the equipment is simply old and very worn). I wish there were more clocks located around the facility, especially the weight area. I guess I'm just hoping they start a renovation/remodel soon (without having to shut everything down). I promise to keep you posted as things improve (or not). read more

I don't often write reviews, but I wanted to give a shoutout to fitness trainer Katelynn. As someone who hadn't been in the gym for almost 8 months, she was incredibly understanding and supportive. She gave me a complete body composition review, offered great suggestions and helpful tips, and pushed me harder than I would've pushed myself. She also made the gym feel much less intimidating, which I really appreciated. Staff members like her truly make a difference. read more

This is an honest review. I want to start off LA FITNESS off clopper and Quince Orchard, this facility is going DOWN HILL. Woman sauna, ceiling is falling. Handicapped bathroom door is hanging. I know this club generates a lot of money. They never want to fix bikes!! TV on most of their machines are not working. I truly thinking about canceling and going to another gym. I've been a mvr 13years so I want a clean well kept gym!! Make sure you do a tour before signing up!! read more

I have been a dedicated member of this gym for over five years, and the transformation under the new manager, Edgar, has been remarkable. Since he took over, I've noticed significant improvements in both staff professionalism and overall cleanliness. It is a pleasure to workout here, and I look forward to remaining a member for years to come read more

I'm hovering between a 2 and 3 d star on this. Overall LA fitness is decent. The front desk staff and instructors are solid and they have the standard range of gym equipment. However, most of the equipment is not too well maintained and there could be more in the way of squat racks. Usually around peak times, everything quickly falls into disorder. I also wish there was some kind of stretching area that was in a separate room. When I came after work, there was always some kind of class in the one mirrored room. Additionally, the range of classes is limited. I enjoy barre and pilates and it's hard to find a class that isn't in the middle of the workday. With all that said, I paused my membership a couple months ago which was relatively easy. But trying to cancel is already shaping up to be tricky. read more

NO COMMENTS. IT JUST WASN'T A FIT FOR ME. I was looking for a bit more options, and it came with too much money upfront to get started. A few of the sales team needed more training on how to sell their membership, and I was insulted by sales staff. I won'tgo into the specific, just to say this it was bery unprofessionaland in experienced. With that experience, I decided to go elsewhere, and I'm so happy I did. read more

I have had lockers with secure locks broken into twice at the Quince Orchard location. I understand they have had other similar incidents.

Large gym, friendly staff. There was a good selection of equipment, and even on a busy Saturday morning, there were enough bikes/stairmasters and weight benches available. Thanks, Mohammed! read more

Just a friendly heads up that this gym will try to keep billing you when you try to cancel your membership. You can sign up and give all your information to them at the gym itself but for cancellation it has to be by mail. I reached out to them by email 2x notifying them of the tracking number for certified mail of my cancellation. 16 days after receipt of delivery, they attempted to bill my card again. Luckily, I put a block on future transactions from LA Fitness on my American Express and they won't get another dime from me. Beware of their shady business practices. The gym itself is fine but like every other gym chain, they try to steal money from you. read more

LA Fitness - Gyms Near Me - Gaithersburg, Maryland

when you want to cancel the membership is very difficult, and they will try to not cancel it as much as they can ., aferre you cancel they the bill you for extra month saying you are still a member .. very bud place and expensive read more

This gym is a very busy gym with high traffic The staff especially the two at the front desk in the mornings are very friendly and nice There is a lot of maintenance and up keeping like painting and ceiling lights replacement , so that is good But the equipment themselves often many of them have broken parts and rusty parts . That is far from impressive . Broken chords of weight stations Bathroom partitions have lots of poorly rusted components , Swimming pool water has been murky and tasted a bit salty - front desk said there has been problems and being fixed read more

I've been a member at this gym for a year, and my review is mainly based on the machines and staff. ALL gyms have busy peak hours (5-7pm) and this gym gets crowded. At peak hours, you're probably going to have to wait for a bench, squat rack or machine. There are some "scheduled for service" machines that have been like that for awhile now, and a small number of those do get fixed. However, most of the people are nice and courteous of one another. The gym is decently clean for the amount of people that come and go. Weekends don't get busy as weekday peak hours. Weights, machines, and pool are on the first floor, and cardio, and courts are on the second floor. There is an elevator. Staff are nice overall, and are sometimes walking around to pick up paper towels on the floor, putting weights away in their proper place, etc. Looking at some past reviews, back when there was an indoor mask mandate, workers were walking around telling people to put their mask on, but then people would put them down when the workers turned around. Some clean the machines and some don't. I have no comments on the group classes, pool, or courts as I do not use them. read more

The manager Tessa has a poor attitude, is a poor communicator, and does not have customer service skills . Other front desk workers have been solid. Been coming here for over 1 year and was asked to sign several electronic forms. When I asked why I needed to sign all of a sudden she didn't answer my question and proceeded to completely ignore me attending other patrons for several minutes repeating the same thing aggressively that I needed to sign. A simple explanation of what the document was would have been easy enough. Whatever the reason, manager is a representation of the facility and if she treats me this poor, chances are she treats everyone else this way. A good opportunity to change management to someone more fitting for this role. read more

I was a member here for multiple years. Numerous times the air conditioning would break and the floors in the group activity room would become unsafe due to the condensation. Why did I stay for as long as I did you may wonder?? Well, the group classes were like a cult for me and I didn't want to leave because of the friends that I made and my loyalty to a specific zumba instructor. Unfortunately, all good things must come to an end. This place is typically packed and one can easily get frustrated with the amount of people everywhere. read more

I think that the rates are very reasonable for the accommodations. That being said, I think that there tends to be more criminal activity at this particular location in comparison to the crown plaza location. For those looking to do Les Mills classes, LA fitness doesn't offer them. Also , their dumbbell selection only goes up to 7.5 pounds for those that do their strength classes. read more

Its a decent location not really my favorite. I go here mostly for the classes that are offered. I love going to Zumba when Marco is the instructor or Melissa. Other instructors are ok. The room the classes are taught in could use a little more ventilation. Staff are friendly here. No issues. My concerns is the cleanliness here. Theres a stench that lingers when you walk in. The guests here do NOT clean the gym equipment after using. With the virus going on you would think people would do step it up! Always assume the equipment is dirty and best to bring your own Clorox wipes and hand sanitizer. More water fountains would be nice too. Like where does the annual membership fee go towards? Some of the equipment is worn out and some machines are broken. Hopefully they can replace them. read more

Old equipment, shady business practices, doesn't fully explain services then gets your bank account and takes out money without you approving it. Be warned. read more

Too many nonfunctional equipment with a label "scheduled for service". The labels have been there for months. The equipment that does work are rusty, old, and missing parts. I'm afraid I might get tetanus. It appears LA FITNESS only want to look like they have a gym instead of being a place for working out. However, this location is still better than it's crown location. read more

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stay away! I canceled my membership 2 months ago in person, by phone, and through email. yet they still try to charge my card. they continually are declined but continue to try to push the charge through, sometimes several times in one day. they've even reverted to trying to charge a small dollar amount to see if the charge would go through. beyond frustrating for me and extremely unprofessional and shady on their part. unless you want to be bombarded with attempted unauthorized charges when you terminate your membership, I suggest you stay away. read more

Just another review to tell you to stay away! Cancelled my membership in person (as was told to do so) in May 2024. Have been billed ever since and found out today because I got a new card and they were unable to run payment. They never emailed a cancellation confirmation to me (sad that I'm supposed to ask for one rather than the employees being honest). Was told I cannot be refunded as I don't have "proof." Called corporate and they told me the same thing. Super shady business practices, corporate needs to make some changes. Either way, definitely do not recommend attending this facility. read more

A decent solid La fitness. I was actually in the area for a yelp event in Gaithersburg. I had planned on getting a 30-45 minute swim and some time in the sauna / hot tub. I was able to get most of it done. The pool was really packed at 6:30 because they used a whole lane for swimming lessons. This caused me to have to share a lane. Unfortunately I was kicked by my inconsiderate lane mate. After the swimming assault i had to get out and sit the hot tub. I'll try not to come back while parents are sitting around and kids are all over the pool area. It's a little awkward having parents lined up around the pool while you are trying to workout and wind down after a busy day traveling or working in the office. read more

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My son and I are very new to LA fitness. We liked the gym and have been coming regularly, lots of parking and like all gyms it does have its "rush hour". It's spacious the staff is very courteous and helpful and so are the club users as far as we've seen. I definitely recommend it also for its cleanliness, and well maintained equipment. Tonight I absolutely fell in LOVE with this gym, for its staff and members. Unfortunately there was a situation involving my son. I'm not gonna go into detail because it's not worth the drama. I WILL SAY the staff took immediate action in such a professional way and made sure that the person involved will never be back to any LA fitness. FURTHERMORE I want to personally thank all the gentleman that were there when it happened and looked out for my son. Also to the ones who came up to us afterwards and encouraged us to keep coming back and were so supportive. Something that literally happened in the blink of an eye, was in no way swept under the rug. I've never felt "weirded out" and have made a few friends as well. I can WHOLEHEARTEDLY say I feel safe at this facility, and there is no doubt in my mind that my son is safe as well. That means a lot to me specially in these uncertain times when sometimes we tend to look the other way. read more

I like this LA Fitness more than the one at Crown. It does get very crowded and it's apparent that the equipment is dated, but it has good air circulation and more equipment than other locations. Front desk staff has always been friendly when I go. read more

Was given a 3 day guest pass that expires today. I wasn't able to use the gym yesterday because I work at a hospital 12 hr shifts. It clearly states the pass expires today so I should be able to use the gym today! Not tomorrow. The absolute Worse customer service at the front desk from this gym. Go to Planet fitness! Waste of time coming here all the way from Aspen Hill! The gym is very outdated too read more

Over crowded very unsettling. Saw people with mask off working out. Also, saw no one cleaning the equipment. I couldn't even finish my workout be a I felt so unsafe. Both upstairs and downstairs packed no one doing a body count. Another lady working out there today agreed with me she said she keeps reporting the problems with this gym to corporate such as people not wearing their mask having it below their chin. Hopefully, its not all about money but health too. read more

LA Fitness - Sign is near her head. Yet, she's still just sitting on equipment texting wearing no face covering. Unreal! - Gyms Near Me - Gaithersburg, Maryland

Everything was fine, the facilities are great UNTIL I moved and started trying to cancel my subscription... 1. If they enroll you for $29.99 deal, keep in mind that they will charge you for two months non-refundable... and they don't tell you that until last moment 2. It is a hell to cancel the subscription with them! They won't do that over the phone, they won't do that over the app. You have to COME IN (!!!) or send them a letter with the form to fill out!!! I mean, we are probably in 1930s here... Hence, sharing here with everyone: if you need to cancel your membership, call 949 255 7200. There is almost no benefit in talking to local administrators in my experience. They can do nothing. They are also victims of this terrible cancellation policy. read more

Equipment is run down and Management is aloof towards members and potential members. I travel around the country for my job, this location rounds out the top 3 worse ones I've come to workout in. Bathrooms are absolutely filthy. read more

This LA Fitness is OK. Let me start off by saying all the the good things. Good 1. Front Desk is nice! Alpha, the GM was super friendly and helpful when it came down to the decision making on me signing up for a membership. Paul the PT director has outstanding customer service skills! Very knowledgable about the personal training services LA Fitness has to offer. 2. The ZUMBA CLASSES is the MAIN reason why I joined this gym. Hunnie!? Jemimia and Sandra? Get DOWNNNN! Like you will burn 400-600 calories just taking there classes. 3. Location. Close to Home goods and Aldis grocery. I go in there almost every time I am done working out. 4.Affordable pricing. Just pay the membership out. Its cheaper that way. Pay the 12 months and don't worry about them charging you every month. 5.Basketball court, racquetball room, and spinning room is huge! Love it! BAD? 1. The first floor is the weight lifting section. Its a MEAT FEST ROOM! Just so many men looking like they never seen a woman before. lol Seriously! And that area gets soooo crowded!!! Like if your a single woman? Go to this location!!! haha just kidding. 2.Parking can be a pain in the backside. Like it gets filled up from non gym members as well. High peak times are like 6pm-9pm. YIKES! 3. Bathrooms? Ewwww. I don't even like to PEE in them. Its soooo dirty! This is the womens locker that I am speaking about. 4. No smoothie bar service yet. They have the space, but no one is working it. Overall. You get what you pay for. If you signed up? Don't expect too much. It is what it is. lol I go to this gym, 1x 2x week. I hit the rio up more, or go to FITNESS EDGE! Love it! read more

So far so good! Today is my first day coming to LA fitness. I used the free 5 day pass to give it a try. A nice gentlemen named, Alpha, helped me get started and showed me around. I got in around 7pm and it was pretty busy for being a Wednesday night. It is a little intimidating at first with the two levels. Cardio is upstairs while machines, free weights and classes are downstairs. The reason I came to this gym versus another is the sauna! Yass lawd! I love me a sauna. I don't feel so guilty after a quick work out when I can sweat in the sauna. The sauna also seemed to be quite busy. Perhaps it is just the time I came. I look forward to joining this gym and getting back into shape! read more

Shout out to Rodney who made the enrollment process a breeze, follows up to see how things are going, and always has a greeting. Another shout out to the housekeeping team, this club is spic and span. On multiple visits, in less than a week, while I was in the cardio area I observed a member of the housekeeping team scrubbing the equipment with a brush and a bucket of sanitizing cleaner (I work out midday some time between 1pm and 4pm. They are not just wiping down the screens and handles but the rails of the treadmills, the bases of the ellipticals and bikes, etc. Fitness is so important, especially in the times we are living, so I am grateful that the LA Fitness in Gaithersburg pays such close attention to detail and is providing a safe environment for their members. Finally, a shout out to the Operations Manager Tessa who always has a smile under her mask and walks her club to ensure that everything is well maintained. Safe, friendly environment. Highly recommend! read more

This gym is a friendly place to work out. The machines aren't the newest models, but they work, and if you're looking for a reasonably priced place to do weights, bball, classes, spinning, racquetball or swimming then it's well worth a try as compared to One Life, for example. read more

Been a member for a few years only because it is close. The machines are very old and broken most of the time. On the plus side....great place if you want to work out with lots of little multi-legged friends. read more

LA Fitness - Gyms Near Me - Gaithersburg, Maryland

Im a fitness fanatic, so finding a good gym is important to me. LA fitness in general is a decent gym for what it costs. The amenities at this quince orchard location are worth the price because they have a pool, sauna, plenty of cardio equipment, a large fitness studio, three racquetball rooms, a basketball court, and a cycling studio. They also have the free weight and machine weight section along with a personal training section. its two stories and pretty spacious but it does tend to crowded during peak hours (weekdays around 7pm) and parking isn't the most pleasant experience here, the shopping center seems to always be packed The locker room is spacious, three sections of lockers, plenty of showers, bathrooms, and a lot of mirror/counter top space. The only complaint i have is that is does get untidy (which is understandable, especially considering us women shed so much hair!), and because the locker room has been kind of dirty of all times ive visited as a guest, it makes me think that the clean up crew doesn't do the best job at maintaining the locker room floors and such. Overall, great gym, worth the price, but my only thing would be that i wish they had olympic/power lifting platform and equipment and more medicine balls. One thing you have to systematically watch out for is steering clear of the fitness studio around when the classes end because those classes are always packed like sardines! so imagine the traffic once people leave haha. Other than that, i would definitely recommend this gym to anyone looking for a decent gym membership. read more

I have a love/hate relationship with this location. I have been a member for almost two years and there is still NO wifi! Even Planet Fitness had wifi available when I was a member there. Another things, I do a lot of Zumba and Body Pump classes and the speakers in the classroom still sound horrible. It was so bad that one of the instructors had to bring his own speaker just to have decent music for class. Fixing a few of these issues will make a huge difference! Unfortunately all the good classes are for this location so I deal with it but please make the change. read more

I rarely posting a review, but I feel like I have to post my comments about this LA fitness location in Quince Orchard. I am very impressed with the level of cleanliness lately at the gym. The floor, equipment, the pool, the spa, etc.. they are pretty clean and efficient. Also, I am very pleased with the staff. Excellent services, Jacob at the front desk is knowledgeable and friendly. He is definitely a gems with his positive attitude, willing to go extra miles for the people. This location is my fav and I have recommended many of my friends, relative to join. They are all happy. read more

Wouldn't let me give it a zero star so it hurts to say this gym is a one star honestly it used to be a great gym but they don't care for the equipment old machine that are not balance the mens sauna complete fucking disgusting falling apart and the way they fixed is with tape like bruh wtf we pay and y'all give us shit read more

Some idiot chick in billing super rude calls 9am on a Saturday morning to tell me with attitude that my cc card is expired lol is that how you handle business? And keeps blowing up my phone meanwhile this all can be handled online with one click but no she keeps insisting and calling for me to update my billing info. What a waste of time and not to mention someone should send her to charm school. Very aggressive. Would give 0 if I could. On the other note great job to the rest of the staff and trainers. Thank you read more

Gets the job done. I love that the facility itself is bran-spanking new and the locker rooms are sexier than I expected, but the cracks are already beginning to show. The showers sometimes flood leaving you in a hygienically questionable pool of water... which defeats the purpose of taking one int he first place. Additionally, I see employees working hard to keep the place clean and for the most part do an excellent job, but most of the paper towel dispensers have been found empty on more than one occasion. That said, it's a solid facility if you wanna get in and out. It gets really busy during peek hours (4:30-6:30ish) and parking can be tough, but you usually don't have to wait long for the cardio machines. The font desk also always gets you in with quick scan and the staff is always friendly. Random thoughts... - Magazine racks in the cardio section would be a nice touch. - People seem to like the Zumba classes, they're always full - I've taken a yoga class on the weekend which was decent. - Facility is spacious and very open feeling - Equipment is all very new - This location has racquetball courts, basketball courts, and a swimming pool. Overall, not exactly glamorous, but certainly not a bad place to workout. read more

This gym is dirty! DO NOT EVER COME HERE!! The staff is lazy and unfriendly. Machines are often broken and take forever to fix. Usually crowded and overpopulated during peak hours. Bathrooms are moldy. Worst gym I've ever been to and I believe they opened very recently. Just terrible. Oh yah make sure you check out the"UN-recommended" review they speak the truth and are recent. Thoughts -I would save the trip and take your business elsewhere this place is not worth the time and money. read more