LA Fitness works for my fitness needs, and I get a discounted rate through my insurance. I would rank this location above Planet Fitness, but below Lifetime (which is unaffordable for me at ~$200/month) or Onelife (~$50/month). It is pretty clean and has a few fun choices of classes. The instructors are energetic, and it seems the classes have their own little community, too. The staff is friendly and welcoming from my interactions with them. Some drawbacks are that the gym typically closes at 10 or 11, and I like to go later in the night, when it is less busy. During peak hours after work, this gym gets pretty crowded upstairs in the weightlifting section, and I notice that a lot of people can be impatient waiting for the machines, since there is only 1 or 2 of each. Also, the machines are not really upkept perfectly- there are numbers rubbing off to see how much weight you're lifting. As far as value and location goes, I would probably switch to PF or Onelife if I did not have the $28/month discounted price to LA Fitness. Do research to see what works for you. read more

I had been going to this gym for years but it really has gone downhill. There's hardly ever soap in the restroom, the lockers smell horrible, the sauna is dirty and too small, and half the equipment is broken! I usually get to the gym before work around 5:30am so I'm not understanding how there's no soap in the restroom when the gym has just opened?? Makes no sense. There's poor ventilation so it always smells like BO in there. The staff just don't care at all, I've gone to the front desk and mentioned things and they are just so blasé about it. It's just become really ratchet so I had to leave & canceled my membership. I would not recommend this gym. If you want a nice gym, try Lifetime, Equinox, or Club Studio. Even Onelife is way better. CANCEL YOUR MEMBERSHIP!! DON'T WASTE YOUR MONEY HERE!!!! read more

On Monday, June 15th, my wife, Ruth Siegel, and I went into the LA Fitness location on Copley Place in Gaithersburg, MD. While I was swimming, she planned to enjoy the sauna. We are reporting an assault that took place around 2:30 PM in the Women's Locker Room, and we are asking you to take decisive action against the woman who attacked Ruth. Ruth reported the incident to Wes, the Club Manager. Wes spoke to the attacker before she left the premises. We do not know her name or what she said, but Wes should have her contact information. Ruth also filed an Incident Report with the Montgomery County police. After that, we asked Wes what action he was planning to take. He indicated that he was documenting and reporting the incident "in case it happens again," but that he did not intend to take any action against the woman after this one incident. We consider this an unacceptable response. For this reason, we are writing to you under the assumption that you will agree to take more decisive action. Wes gave us your email address. Background Ruth has noted several times that women regularly wear street clothes and street shoes in the sauna. In addition to the fact that your posted policy does not allow this, Ruth knows that it is unhygienic and unsafe. We have attended other fitness clubs where this policy is enforced. Why isn't it being enforced at this club? Ruth has mentioned the problem to club staff on several occasions, but it seems that no corrective action has ever been taken. Recently, Ruth was advised by a front-desk staff member to politely ask the person to leave the sauna and also to report noncompliance to the front desk. On this particular occasion, Ruth made sure she had the front desk phone number so she could call from the locker room, if necessary. I am attaching a photo of the sign posted outside the women's sauna at this club. I am also including a statement we found on Google/AI that purports to be LA Fitness's policy statement and explains "why" you have this policy. The attached statement ends with the following: Violating these rules directly breaches your LA Fitness membership agreement. Club managers frequently monitor these areas, and tampering with equipment or disrupting others can result in the immediate suspension or termination of your gym membership. The incident Ruth reports that she went into the sauna around 2:30 PM, wearing her bathing suit and wrapped in her towel. There was a woman in street clothes and street shoes sitting on the top bench. Ruth mentioned to her that outside clothing and outside shoes were not allowed in the sauna. The woman said she had not seen anything about this in the sauna requirements. Ruth told her the restriction was included in the Sauna Rules that were posted on the outside wall. When the woman did not respond, Ruth stated that she was going to the front desk. The woman followed Ruth out of the sauna and trapped her against the wall in the locker room, opposite the sinks. She shoved her cell phone in Ruth's face and started recording. She accused Ruth of being a racist and carried on with abusive, accusatory language. In an attempt to diffuse the situation with lightness and to let the woman know how ridiculous her behavior was, Ruth gave her a "raspberry" with her tongue. The woman accused Ruth of spitting on her -- which Ruth says she did not do. The woman then hit Ruth forcefully on the side of her face with a wadded-up towel, knocking Ruth's glasses off her face and sending them across the floor. The blow to the side of her head was painful. The woman called her an "old, white racist." Ruth dialed 911, but had to hang up because she couldn't complete the call while being pinned and intimidated. She managed to free herself and got out of the locker room, but the woman followed her out into the hallway and continued to scream insulting, berating, and threatening comments at her. Ruth went to the front desk and asked a staff member to call 911; but at the same time, the 911 Non-Emergency Unit started calling Ruth back due to her previous incomplete call. Ruth answered their call and asked them to come out so that she could file a police report. Concurrently, one of the staff members interviewed the offending woman. However, by the time the police came, the woman had left the premises. Later, the police officer interviewed the two staff members as part of Ruth's incident report. We should mention that the woman did not physically touch Ruth with her own hands or body. Ruth felt stung on her face but was not physically bruised, and her glasses were not damaged. However, she has been experiencing PTSD-like reactions for the past several nights and is still quite shaken. Requested Action We are asking you to formally reprimand the woman who assaulted Ruth. She needs to be told that her behavior will not be tolerated. She should be banned from the locker room and the sauna for a period of time. read more

LA Fitness - Sauna Rules - Gyms Near Me - Gaithersburg, Maryland

I love this place because of the employees and the people that work out here. Most of the people are friendly and the location is clean. It is not going to be flawless, but I love how convenient it is from my house. Also, the employees are always friendly and willing to answer any questions. I just wish to see more new equipment. read more

I joined this fitness center in January last year with a membership fee of $59 and a monthly fee of $29. However, due to personal reasons, I could no longer attend the gym starting October, and I informed the staff that I would be away for several months. They assured me that I could freeze my membership for just $10 per month, and that I would not be charged the annual renewal fee of $59. Despite this agreement, I found that in January of this year, my credit card was charged the $59 renewal fee anyway. Additionally, in February, they continued charging me the $10 frozen fee. When I called to resolve the issue, the manager denied any such agreement and insisted that the renewal fee is always mandatory. This inconsistency is extremely frustrating and feels like a bait-and-switch tactic. I am very disappointed with their lack of transparency and the misleading information. I would caution anyone considering this gym to be aware of these potential issues before signing up. read more

I have been a member of LA Fitness at Copley in Gaithersburg MD for at least 15 years. I have enjoyed the spin classes for 14 years. When I retired, I began going to the weekday morning classes and formed lots of friendships. Until 2 weeks ago when all spin classes were canceled because the room was becoming a Pilates studio. No warning, no notice. NO SIGN posted. We were told, after the fact that classes would be picked up at the Quince Orchard location. But just the Saturday class is offered. An entire audience of morning spin attendees has been left with no options. After all these years. Short-sighted, dismissive, and a bit discriminatory to a certain group of people. #retirees My rating does not reflect the staff at Copley, rather the decision made by the company. read more

This is a review of my experience back in 2022-2023ish. This is one of the worst-managed gyms I've been to. Workers seem very young and unprofessional. The upper level smells and has little ventilation, making it extremely unbearable during the summertime. Had the chair of the chest fly/rear delt machine go down several levels while I was using it because the chair height adjuster was damaged. Step master machines are always out of order. read more

For anyone seriously interested in weight training, look somewhere else. Machines are all run down, greasy, and stiff. Barbells and dumbbells are perpetually coated in grime. Squat racks and deadlift platforms are sparse. The "dry" sauna is wet, cramped and dirty. Staff may as well not even be there. Nothing good to say about this gym. If you're just looking for a budget option, planet fitness is better. It seems LA Fitness can't decide between value, amenities or quality, and in the end you don't get any of them. read more

To be very honest this gym is gross. I plan on canceling my membership next month. They need to redo the sauna, showers, hot tub. Everything is very outdated. The cleaner doesn't really clean, all he does is just walk around on the phone. Yeah he mops here and there but doesn't clean..... not worth 50 bucks a month. read more

I have been going to this gym for a little while. I just wanted to shout out Ms. Rose! She is so sweet and always working so hard! From the time I go in to when I leave she's always busy everywhere. Always enjoy her kind attitude in the mornings. Keep it up Ms. Rose! read more

Shady business practice. I cancelled my membership and they still would charge my card. Please avoid this gym. They will also do anything for you not to cancel your membership like blatantly lie by saying they can only cancel on mondays- fridays at 9am -5pm. read more

I had grwat hopes with the new manager but after a weeks absence only two out of isght bikes are right and then marginally so. The others/ are missing parts, token or jury rigged. These machines should have been replaced years ago and are worn out junk. Whoever owns this facility needs to spend some money on it. Heavily used so you know the cash flow is there. read more

LA Fitness - Issues for three weeks, line this for one. - Gyms Near Me - Gaithersburg, Maryland

This is one of the worst LA Fitness franchise locations in the United States. Everything from a lack of hot water for weeks, weeks to repair the sauna, dirty bathrooms & shower areas, unavailable cardio equipment, disinterested staff, running out of basic cleaning supplies. The community around this location is basically held hostage as the inconveniently located Lifetime gym has an astronomical monthly fee (4x the monthly for LA Fitness). It is an absolute must that some level of institutional responsibility holds the owner(s) accountable. read more

The guys that sign you up for the membership are so rude and unenthusiastic. Their negative vibe should have turned me away but I went through with signing up. This location in Crown Gaithersburg is somewhat small and dilapidated. It has poor ventilation, it stinks and it's very dirty pretty much everywhere. The men's restroom is nasty. It's really crowded and you're kind of having to get in lines to use equipment. Cancelled the first week. read more

Machines are worn out and not repaired. Theft in locker rooms. They need to improve security and maintain the equipment better.

Trash- they closed my club, I've tried to cancel for months, even in person - the singular worst customer experience I've ever had

Here's an update: On Saturday August 17th, I spoke with a representative from Fitness International, the parent company to LA Fitness. The representative directed me to reach out to two individuals in the management chain at the LA Fitness in Gaithersburg, MD on Copley Place. When I went to speak to the gym at LA Fitness in Gaithersburg, MD on Copley Place. The operations manager said that none of the people that the main Fitness International Office recommended to me worked there. The manager, a Mr. Stover, did not recognize the names. It is crazy to find out that I had been deliberately mislead by the parent company. Worse, the local management at LA Fitness is still playing this game of "be patient, we're working on it. We don't know why the app is not working." Wish I could find the right person in their hierarchy to get this matter resolved. read more

Review is in regard to Gaithersburg location: BLUF: I understand that the membership price point makes it tempting but just know that despite the low price, these locations are still overpriced. It's well worth the money to pay the higher prices for one of the higher end gyms in the area - my experience switching has been night and day. Squat rack had a broken leg for 4 months without being fixed. A bench press had a broken bench for 5. These aren't just inconveniences, these are fatal accidents waiting to happen. Not to mention, the machines being constantly down and in a state of poor condition. No deadlift platforms to be had and overall it gets absurdly crowded at peak hours (talking 30+ mins waiting for a bench/squat rack even when working in). A/C and hot water go out for weeks at a time. Having talked with a handful of ex-employees, they treat the workers like trash (which tracks given how fast the turnover rate is) which really sucks because the people working the front desk are all genuinely awesome people. Signup process feels like a car dealership - I'm told those guys are horribly underpaid and surviving off of commission though so that tracks too. Don't even get me started on the cancellation policy. In-person 9-5 M-F only. Good luck cancelling if you have a job or move. read more

There is no excuse for not providing paper towels for members to wipe down equipment before and after use. This is the third time in a year (likely more frequently if I went more, I would know) that the paper towel dispensers are empty. It is especially gross when you think, maybe the next dispenser has towels and you touch that one too. When asked the staff seems also somewhat frustrated but not enough to problem solve or travel 2 miles to the neighboring LA Fitness to borrow paper towels and restock. Or walk 50 feet and purchase towels from the store and ask for reimbursement. It is particularly disgusting during the age of COVID, and could be life threatening, not to diminish possible contamination the other communicable diseases like the flu and the common cold. The staff informed me they ran out on Saturday- 4 days ago. Gross. read more

It's a huge facility but All the stuff are working hard to keep it clean. POSITIVE: Friendly staff , free parking. Good price NEGATIVE: Busy in the evening read more

LA Fitness - Pool and waiting area - Gyms Near Me - Gaithersburg, Maryland

So this review is for the Gaithersburg location, because I loved my previous location in VA but am canceling my membership when I moved to this one. The place is always super crowded. That would have been okay if people had spa etiquette. In the sauna there is ALWAYS clothes and towels hanging around the stones and on benches to dry. Super unpleasant vibe and look. A few times a woman came in naked (which is personally okay with me) but was scrubbing herself from head to toe and geeting rid of dirt standing in the center and brushing hair and just bending up and down... so annoying and not relaxing at all. I want to think that the cleaning staff does a good job and the problem is that the members really don't care. They spill coffee in the locker room, leave hair and other stuff and do not clean it. I have seen at least one band-aid and lots of hair on the floor near shower/jacuzzi/pool with my every visit. Not exaggerating! The pool/water side is just not pleasant to use at all! People go in the jaccuzzi with regular clothes!! The gym is fine. I'm not a huge machine work out person though. Even though it is crowded, I always find a treadmillto use. The staff have a good attitude and try to help you and address your issues but somehow nothing changes... read more

Not the worst gym, but certainly not the best. It has the basics for what an average person would need-- weights, machines, cardio, and some mats. They have some classes, but maybe at about 1/4 the amount and variety as LifeTime. The locker rooms aren't too dirty but I wouldn't say they're clean either, it also depends on the time of day that you arrive too. There's free parking in a deck right next door, which is convenient, but it can get really congested during busy times. Fridays and weekends tend to be less crowded. The nice thing about LA fitness is that it's pretty easy to give your friends a 14-day guest pass right on the LA fitness mobile app. However, it can be somewhat buggy and I've had to send passes to multiple emails until my friend finally got the email invite. If you just want a gym to keep in shape and aren't looking to break the bank with anything fancy, paying $25-$35 monthly for this LA fitness is alright. read more

One of my favorite LAF locations, plenty of places to park. Welcome desk staff ar super friendly. The gym for the most part is clean but the womens bathroom smell funky. Some people here are lazy in cleaning the equipment for the next person. Womens bathroom also has a nice sauna. A great place to destress. I love this location because they have amazing instructors for their specialty classes. I love Zumba. Which is major reason why I switched to LAF. Socartes is my one favorites for Zumba. He really brings in a big crowd. So if he teaches get here early. Milly is another favorite. I always burn at least 500 calories when she teaches and I feel the pain the next day. The personal trainers are good here but very expensive. So I do my own thang. Yoga class is good too. They have a good mixture of cardio equipment but it fills up fast during peak time. If you download the app you can see class schedules. They also have a smoothie bar but its expensive. read more

I've gone to five different LA Fitnesses (plural lol) across the beltway and can say that I really enjoy them as a gym. This particular LA Fitness is older (as compared to the Bel Pre/Layhill location) and you can see signs of that throughout. The layout, the equipment, the carpeting... pretty dated, but functional. The facility itself is generally clean. I've seen staff working in the locker rooms at many of the hours I have gone. A little slower on restocking the paper towels on the second floor, but I (and everyone else) shouldn't mind walking to the nearest paper towel dispenser if need be (get those steps in by any means necessary). The front desk is staffed by two or more people, so no issues with checking in. The equipment is older, but again, functional. I've seen maybe two machines with "out of service" signs that were fixed pretty promptly. A bigger issue is the rusting on the barbells - even if you wipe them down, the brown/orange will stain your hands and shirt as you change weights. Locker rooms give you access to the pool, shower and sauna. Blow dryers and scale also available. Since it is situated next to two garages, parking is available, but will take you ~10 minutes to loop the garage and find a spot during peak times. Add more minutes to that estimate for all the terrible drivers you will definitely encounter. read more

LA Fitness - They have scales in locker room, plus by entrance - Gyms Near Me - Gaithersburg, Maryland

It's really annoying that their AC and Wi-Fi still don't work properly. I've been to at least 3 other LA Fitness locations and none of them have the same issues. read more

Gym has really gone down hill. What gym runs out of soap? One would think this is a health violation to not have soap on hand, and do anything to resolve this issue.(Grocery store literally next door, maybe buy something temporary?) Machines are dated, lockers stink and smell like have not been cleaned ever. Hardly any water pressure for showers too. Really made it worth paying the $20 more and joined a much nicer ONE LIFE FITNESS just down the street. Or $25 less and deal with same at Planet Fitness. read more

aqua fitness instructor Lori TWO THUMBS DOWN. yelled at me to 'get out of the pool' because a class was going on. class I was trying to participate in but having a knee injury ( hence agua exercise) forced me to stay in the back. this lady was a rude so and so. I left the club in tears and will likely cancel my membership m. let's see if lifetime treats it's paid long time members better than this. Lori, do better! you are a bully!!! read more

This gym is conveniently placed and it's super easy to walk to. They have a few things I really like. Like the shared jacuzzi by the pool, the sauna in the locker rooms, and a huge yoga room with a bunch of mirrors. During peak hour there are a lot of people though since it's such a popular location, and at worth it coming during slow hours so you don't have to wait for machines. read more

LA Fitness - They're ground work area besides the yoga studio - Gyms Near Me - Gaithersburg, Maryland

I like the RIO area, but this La fitness was packed to capacity and only 2 out of 6 stair masters were operational. I only went to get on the stair master and I couldn't even get on one. Don't get me wrong I waited...but so did everyone else. I ended up using a elliptical machine that was actually broken and I had to start over in another machine. It was a rough workout to say the least. Many machines were down and not working. I went upstairs to lift and had to wait several times for machines. It was really a interesting experience. The staff was cool at the front desk, but this place needs some serious work. Many machines broken and locks on many of the lockers. read more

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Rude staff. The facility is filthy. Almost always crowded. Very unpleasant gym-going experience.

Been going here for a few weeks and no hot water in the bathrooms/showers. This is inconvenient for me since I got a membership here so I can go to the gym before work, shower then go about my day. The showers have only a trickle of water and is very difficult to use. Not to mention the showers are always very questionably sanitary... read more

I'm starting to get fed up with this gym. There's almost never any paper towels. Tonight again and the gym smells so bad. There's no air to breathe. The manager Mohammad needs to follow up and let the head office know. At least they can use some air freshener. The equipments are almost broken most of the time and they don't even bother to replace. And it's always crowded. This gym is small as is and it's always full and you can smell the sweat everyday. The head quarter needs to do something about the air conditioning. Stop registering more people as it's already full. read more

I tried this location for a while but the management here suck balls. Every time I come in, they give me problems about something. I ended up canceling my membership and moving over to Lifetime. It cost more but it's much cleaner and management is are sharper. read more

I think it's hard to review this and rate it low because before you purchase a plan you can try the gym out and you get a tour of the facility. How can you blame them if that's the case? The paper towels and soap and hand sanitizer is always in stock. The mini locks always worked for me. I've have this gym membership for about a year, and I think it's just fine. You just get what you pay for. I don't know how else to slice it. There's an indoor heated pool, a basketball court, a studio, a cycle studio, etc. My only complaints would be: there aren't any bumper plates (only hex plates), the barred weights (idk what they are actually called but they are all on a rack and they have their weights on them, not adjustable... like longer dumbells) are all this type of bent bar and none of them are straight barred, the showers and sauna kind of scare me to be honest (that might just be a me thing). When the gym is packed it smells VERY BAD. Not very good circulation. Last complaint would be I think they close the pool earlier than they advertise. I would call about the pool hours but once I went it seemed like they would ask us to start packing 30 minutes before the time they told me on the phone. I just plan around that now though. But besides that, I've never really had problems here. I've been able to do everything I wanted - weights, swimming, running, sometimes basketball, and the very rare occasional group class (which I think are very good but I've only gone to like two of them). I always use the mini lockers (free to use) to hold my keys. There's free wifi but sometimes it is slow. There's also a unisex bathroom! Which I thought was very important. Everyone deserves to use a restroom and feel safe. My only concern is I don't know if that restroom also leads to the pool, whereas the female and male restrooms do. Also not sure if there is a shower, and sauna in there. I would have to check next time I go and let you know. Hmm I don't know what else I could say. I kind of just feel like you get what you pay for with this gym and nothing more. Once I freezed my account. I did it in person, or rather I used the restroom while my boyfriend did it for me - so in my opinion freezing your account is very easy. I didn't even have to sign anything, and I didn't need an excuse. They unfreeze it as soon as you check back in. It costs about 10 a month to freeze it. I feel like they do their best cleaning the facility. It's hard to keep a gym clean, but every time I've worked out I have seen an employee come by, clean or check areas. So I don't think they are lacking in those services. ONE LAST MENTION - the people that work at the smoothie place are awesome. One lady who I think was the manager(?) gave me a tampon when I was in desperate need of one. read more

LA Fitness - Gyms Near Me - Gaithersburg, Maryland

This gym has been less crowded since Lifetime opened up so thank you to the ones that switched over to that gym! Not sure why people are complaining because I went during peak hours and the gym looked empty. This location is much cleaner, organized, has WiFi, functional machines, and it has the Blended Smoothie Bar available for pre and post workout drinks. There are plenty of options for parking, a garage directly right next to the gym and the Harris Teeter parking lot. For $29.95/month that's a price you can't beat! It's an upgrade from Planet Fitness and highly affordable than Lifetime which is $100+/month. At the end of the day a gym is a gym! The gym is decent for the price I pay. read more

Best LA fitness in the area. Every time I come here they great and make sure my workout experience is great. read more

DO not, and I mean DO NOT go to this facility. I've only visited this gym a few times but every time I have been there I have had a TERRIBLE experience. One time I came in and someone didn't have their mask on and there is a huge sign at the front saying "no mask, no entry". There is also a sign in front of the basketball court saying one person per side but every time I've come in there were people having a full court game with no mask. The gym is also not well kept Another problem that I have is with the manager at the front desk (I think her name is Mary). I tried to cancel my membership and she tossed me to another employee where he then went on about why I should keep my membership. I did not want to go through with it and I wanted it cancelled on the spot but they kept insisting I would do this free freeze for 3 months but I think they just did that so they wouldn't lose money. Once I got back to her she told me that it was cancelled but then one month later I got charged. I called another LA and they told me that my membership was never cancelled. When I asked them for a refund they told me that because my membership was not cancelled and that there was no proof of it that I cannot get one. Not to mention that when the manager was cancelling my membership I noticed this really nasty smell and I think it was coming from her direction. That goes to show that even their employees don't even care about their hygiene especially during a pandemic! read more

This place is gross. The pool always have this murky color in the water. The men's bathroom is always dirty.. a lot of the members have no respect for cleanliness. I counted 15 machines that were out of service. Going on the afternoons is like being in high school. If possible, pay extra and go to Life Time across the street. read more

I have worked for the Gold's Gym chains for 6 years and this is a typical gym that has all the necessary gym equipment just like any other gym. It has the cardio machines on the first floor, which I like and the weight lifting machines in the top floor. Once you get to the stairs that FUNKY SMELL SMACKS you in the face! Like eww!! I had to hold my breath as I am coming up the stairs. Is it that hard to put a air freshener in the weight lifting section? lol Just saying. The amount you pay month to month?(25-$30/month) Is reasonable for the amenities in the gym. YES it gets crowded as hell, thats because its affordable. Shoot LIFE TIME FITNESS is always crowded and they charge $120/month. Its a GYM! The morning classes are always filled with more elderly members. So I don't suggest going in the morning classes if you want a high impact workout,I feel like they are more "low impact" then the night classes. (Just from my experience) Everyone is super nice though! :-) There is a Kids club in this location and a working smoothie bar. The other location in Quince Orchard has a food/smoothie bar but no one is operating it. Its an ok gym. :-) read more

This is my initial review having just joined the club after the Gold's Gym in Gaithersburg closed. The treadmills and elliptical machines all have TV screens which is nice but not all of them work. A minor issue to be sure but somewhat annoying. They have some older Precor ellipticals which I like, but they aren't working properly. Most of the inclines are stuck in the10 range though maybe it's a bit lower but I can't be sure because you can't adjust to see any numbers. The weekday club hours are good, but the 8 am opening on Saturday is an hour later than Gold's. I like to go in as early as possible and get out before everyone crowds the gym. Also I just noticed the they will be opening at 8 am on Labor Day. Gold's never adjusted their opening on holidays unless it was Christmas. Otherwise the staff is friendly and the gym is clean. The a/c is adequate-an issue at Gold's was the non-functioning a/c. For now I'm giving the gym a middling grade and hoping that they fix the malfunctioning equipment. read more