Gym is definitely nice and new, however it gets super packed. I usually use the weight racks for Bench, Squat, Deadlift, or any compound lifts but those were always occupied. Decided to go to Gold's Gym as they have many weight lifting stations to cater to my needs. If you're just here for cardio and other miscellaneous exercises, I think it'd work for you uses. This gym has an indoor pool for laps if that's your thing. read more

Very kind staff. Good sized gym. Lots of cardio machines. A big area for stretching. Infrared sauna.

I had a very disappointing experience at the LA Fitness in Herndon, VA today due to the behavior of a personal trainer and how the situation was handled. While I was actively using a plyo soft box for hip thrusts, a personal trainer (who was training another client) approached me and attempted to take the equipment. When I explained that I was using it, she became rude and dismissive. Shortly after, she involved a staff member but changed the story, claiming the issue was about kettlebells -- even though there were plenty of kettlebells available on the rack. To make matters worse, the staff member removed the lighter kettlebells I was using and replaced them with heavier ones, rather than addressing the inappropriate behavior of the trainer or the unnecessary confrontation. This felt unfair and poorly handled. I understand gyms are busy and equipment is shared, but personal trainers should model professionalism and respect, not intimidate members or misrepresent situations to staff. Members should not feel uncomfortable or pushed aside so trainers can prioritize their sessions. This experience left a bad impression, and I hope management takes feedback like this seriously to improve staff training and accountability. read more

LA Fitness has everything you need for a solid workout. The gym offers an adequate amount of free weights and machines, along with great extras--a mini sauna, pool, and hot tub that make it easy to unwind after training. A well-rounded gym with the right mix of equipment and amenities! read more

Some of the machines were out of order the last time I went, which was frustrating, but they usually get fixed quickly. read more

LA Fitness - Gyms Near Me - Herndon, Virginia

Located in a nice neighborhood. Near to residences in Herndon and Reston equally. Abundant parking even during peak evening hours. Check in process is quick. Front desk staff are nice. Personal trainers are available. You'll find enough equipments during non-peak hours. But during peak hours, expect some wait time for, benches and squat racks (just 3 for the whole gym). Rope extension and handles are just enough to get by during these hours. One good thing about LA, they have fixed the benches on floor in a designated area so there's no reason to find one. The worst part is cleanliness, there are always hair and debris along these benches. Also, only handful people rack their weights back in their allocated location. Never seen so many undisciplined individuals in a single location. Dedicated area for boxing and dedicated rooms for Zumba, cycling and HIIT training. There's a common swimming pool, separate men's and women's hot tub and sauna. Locker rooms are clean and decent sized, bring your own locks. The gym isn't intimidating with people from all levels coming in, so I would recommend this gym for both new starters and also regulars. Skip towel service if you aren't planning on taking showers in the gym. LA also allows you to bring 2 additional guests on 1 membership, so 3 in 1 is great deal for many. read more

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I still think there is plenty of equipment, but the post workout environment has gone downhill. Sauna is still not working. Steam room is hit or miss. Recently it's been a miss; broken with no estimated repair date. So the only option is the Jacuzzi, which I believe is unsafe. Look at the pictures I took this morning. Would you want to sit in this wastewater? read more

LA Fitness - Jacuzzi - Gyms Near Me - Herndon, Virginia

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Sometimes it's dirty. You try to do the right thing and wipe down the equipment with a wipe, but dispenser is often empty. Men's floor drain in bathroom is clogged and bleach water pools. Not enough equipment since people sit on it between sets scrolling on their phones for five minutes before going to next set. read more

Where do I start..... the place is FILTHY! The machines are dusty, gross and sometimes broken. The dry sauna has been broken for 3 months. The jacuzzi is always DISGUSTING with visible SCUZZ swirling in the water and black tiles. The showers are dirty and full of hair and the walls have visible dirt. Employees are rude, incompetent, non-communicative when you speak to them and dismissive when you complain. SAVE YOUR MONEY and go elsewhere. *****THEY ARE PERMANENTLY CLOSING THE DRY AND STEAM SAUNAS!!!!****** read more

Juan, the manager is awesome. The equipment and flooring is in much better shape than the Manassas LA Fitness. The steam room or sauna are ALWAYS broken. The cleaning lady stole my swim suit and lied directly to my face about it. Definitely pros and cons here. read more

Extremely disappointed with how much this place has declined since it opened. The sauna and steam room are constantly broke. The staff in the back desks are very disrespectful to the paying customers. If you ask a question and disturb them from texting on their phone, you are met with extreme attitude like you are inconveniencing them. It's not surprising when the assistant manager is the most unprofessional of them all. Sauna and steam room is not the staffs fault, but the attitude and disrespect over simple questions is pretty sad. The staff at the front has always been kind and welcoming. The cleaning staff also works hard, but seems understaffed. The main manager works hard, but has no standards for his employees. read more

We moved back to Reston after 6 years and visited Charcoal Kebab and Mom's to pick up some food. We used to belong to tie Sterling LA Fitness and really enjoyed their classes so we really happy to see an LA Fitness in the same shopping center. We decided to pop in and was met by Kris who gave us a tour. It's brand new. As in we were there June 30th and they weren't even open yet, but we didn't know that till we were on the tour. It's gorgeous. Lots of different spaces for classes, cycling, some CrossFit looking areas, personal trainer areas, and of course tons of regular gym equipment. A pool. Different types of saunas - one being infra red. We were totally impressed. Kris was friendly and patient, answered questions before we asked them, really good with people. It was no surprise to find out he was the General Manager. The surprise was that a GM would spend his time touring the curious the day before his grand opening. Did we walk out with memberships? You be we did. Kris gave us great reasons, price being one. Stop in and check it out for up read more

LA Fitness - Frontage from the parking lot - Gyms Near Me - Herndon, Virginia

No issues here. It served its purpose while I was traveling Workout and leave. Not sure what all the issues are about read more

Adding screenshot of conversation to show what the reps do. They use a lot of tactics to guilt you into signing up. I canceled and went to a different gym. read more

LA Fitness - Training rep messaging me, body shaming me, looking up my body fat %, pressuring me to sign up for their training service. - Gyms Near Me - Herndon, Virginia

Yesterday is Monday they are closed Sunday I think I go for hot tub give a try sure be nice and clean but no is disgusting I am disappointing it every time I go there I have to check it out how is the tub situation lady take your shower before you get in the hot tub it's not your personal Beth tub LA fitness should be focus on this every week read more

LA Fitness - Do you like to coming visit LA fitness at herndon - Gyms Near Me - Herndon, Virginia

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My sister, mom, and younger brother with a broker collarbone came in tonight and were ridiculed by staff. The "senior manager" Michael made several misogynistic comments, actively encouraged other staff members and guests to laugh at my family, and refused to write down details of our membership for my brother who had a broker collarbone (his arm was in a sling). My family was there to show an email explaining the start date of our membership freeze, but this overall extremely disappointing. When we asked him to stop being disrespectful and allow us to speak to an actual manager, Michael suddenly said we were being disrespectful (after laughing the entire time) and told us to leave or he would call the police. When my sister mentioned he was being disrespectful with his misogynistic comments and actions, as well as forcing my brother to write with a broken collarbone, he started yelling that he would call the police. We pay a membership fee by the way. My experiences with Juan have always been great, but Michael has consistently been stand-offish and seems to hate his job and interacting with other people. He loves the idea that he can control others though with threatening the police. Pathetic. read more

Dirty dirty dirty!!! Everything is broken all the time and staffs are not helpful as to when things will be fix. Their only solution is to go to Dulles gym!! Why are we paying for all the amenities when everything is broken all the time. Might as well go to planet fitness and pay the 10 bucks. Equipments are not wiped down. They're always dusty and dirty. Do Better!!!! read more

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I joined this LA Fitness specifically for its dry sauna after workouts. It was boasted to me repeatedly that they are a "nice" gym because they are "Signature". But shortly after joining, both the dry sauna and steam room broke down because they are "fire hazards". They told me that they are getting people to come fix it/change them out. However, this day never ever appears to come, until one day, apparently somebody decided that they straight up are not going to fix/replace them at all, because I was told the sauna is closed "indefinitely." Nobody can give a definitive date for when this can be fixed and the staff doesn't seem to give a rat's ass about literally anything at all. But it is completely dirty business that given all of this, we still pay full price for a fake janky ass "Signature Club." read more

Snot on shower wall remained there for 2 weeks; stand alone bathroom / shower is filthy and reaks of urine; men's locker room floors are always grungy -immediately after being hosed down; lockers are rarely if ever cleaned; equipment is not maintained - I pointed out a loose bracket used to slide over a free weight; operations manager removed the bracket 4 months ago - all it needed was a screw replaced!; some machine weights are showing surface rust; shower stalls sometimes have towels and trash left in them; other shower stalls were missing body wash another had broken pumps for both the shampoo and conditioner. Ashburn location is bright and clean. Why such a discrepancy? Obviously the owner doesn't see the value in hiring a professional cleaning company. I worked for Servicemaster while in college we scrubbed all surfaces and mopped and buffed the floors so that they shined - hosing a floor does not remove dirt & grime. Some members leave the showers etc a mess - management should try to improve this situation by posting signs on the shower stalls to remind members to leave nothing behind. The owner should also hire or contract with a handyman who can do routine maintenance that the equipment provider does not maintain. Unfortunately, unless the owner reverses course on managing this franchise as a "cash cow" it will just be a matter of time before word spreads and this fitness center goes out of business - too bad! read more

This gym is clean. There's always a lot of people around exercising which is nice, but it's not too crowded and I always have access to what I want to use. It was easy to sign up, and you only have to sign up for at least 2 months instead of a year long contract or something. The facilities are great: large locker room, restroom area, large showers, spa room and hot tub in the locker room. I always use the pool, but there's tons of equipment and other exercise rooms. read more

I read it before and it happened to me! Gym billed me out of nowhere $50 annual fees. when I subscribed, MICHAEL did not mention or explained anything about that, I told him I'm visiting many gyms and comparing prices then. And today in front of his supervisor he said he explained it to me and I accepted . Yes, similar reviews are not just Karens Customer service agents are not professional at this gym. BTW, sauna and stream room not working till this moment, so don't believe them when they say they gonna be fixed soon read more

I pay every month for baby club but yesterday I was trying to use baby club while my wife was working out but they kicked me out I felt bad because my son was crying when I left. My question is why parents can't stay with their baby when they pay for that? read more

When me and my wife sign up the representative said we can use the towels. Then I got charge $2 each time I use a towel. When I confront the manager he said the representative should have told me only the primary account holder (my wife) has towel privilege. They has the front desk watching each customer walk in and if we grab a towel they will add a $2 charge on their account without telling the customers. I got charge at least $14 didn't catch it until the next month. read more

As of today's 11/29/23 the I FRATEF SAUNA IS STILL NOT WORKING!!! There is no date from the management to fix it! read more

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I have been going to this gym for about a month now. The facility is new, and nice, although on the smaller side. During peak times, there can be a wait for the certain weights/machines just due to the number of people. I will also add that if you are pretty covid conscious, this gym does NOT enforce mask-wearing. I don't mind it so much for the machines, as it is nice to be able to run on the treadmill without my mask on and every other machine is closed so there is a decent distance between people. However, I don't like that there is no enforcement for anyone walking around. I've even seen the trainers wander the gym without wearing a mask. read more

Corporate gyms like this are all the same. You are gonna get a consistent experience. The only thing you can really use to compare is cleanliness and customer service. I came in inquiring regarding day pass options. Intending on paying the day pass fee (which I did) but I had follow up questions regarding policy. How long is the pass good for? Can I use my active and fit membership? The pass is good for 24 hours so I verified with the front desk associate that I could come in the morning. I should also say They never greeted me. I had to get their attention. My issue with this particular visit is how rude the front desk associates were. I would imagine this area receives a lot of tourists and as a frequent traveler I am well versed in using guest passes. I came prepared to purchase a guest pass and had a few follow up questions and they immediately started treating me terribly. They do not accept my active & fit pass which I expected. LA fitness "participates" in the program to get you in the door but when you ask they always explain that their particular location does not participate. I've had no issues with any other gym. When they explained they didn't accept It they were rude. A simple no would've been fine... The next issue I have is just with phrasing used. I was uncomfortable with how I was addressed. Also, when asking if the pass was good for 24 hours the associate wrote the time I got the pass on the receipt incorrectly to short me time. I thought this was a strange thing to do. Everything should be in their system. They took a picture of me and had me sign a form and everything... I paid $20 and for some reason he wanted to give me less than a day? It honestly made me question if there was something about my appearance that made them treat me this way. I am visiting from out of town but what If I was interested in a membership? I can't imagine this is a good sales strategy. I'm uncomfortable with how rudely I was treated because I wanted to know policy. They seem really interested in following policy but do not want someone to ask? Also the pass was paid. I won't be paying la fitness on my travels again. read more

Gym is dirty and front desk staff are in the bathrooms, taking pictures and selfies, and pointing their cameras in the mirrors.

- 494 Elden St, Herndon FEB 27th - UPDATE! I'm starting to look for another gym but I do like the location, You like sauna and steam room, don't join this club. If you are 30 or older, look for something else!, why is the police so often at this gym? careful with the parking lot. -Steam Room still not working!! 6 months? They are working on it, unreliable!! - There is definitely something wrong with management. -Sauna completely overcrowded!!!! turns off by itself -More equipment is frequently out of service -feet over desks! employees working at the gym. -Members can bring guests, so we do see lots of guests coming in, this is getting out of control it is very noticeable. -POOL - I was not able to use it because of some swimming team!! this happen 3 times in the last 3 weeks -If you join, it will be very difficult to cancel, believe me. read more

Horrible, Horrible service! Don't go to this gym unless you want to be scammed out of an extra $10 every time you go there ON TOP OF YOUR MEMBERSHIP FEE JUST BECAUSE ITS A SO-CALLED SIGNATURE CLUB!!! When you pay for multi state membership it should include every club! Or there should be a way to add signature access to your monthly membership not have to pay $10 Every time you stumble upon a LA Fitness "signature club"! This is a horribly shady business practice. read more

I'm giving it a 5 stars for its overall rating. Otherwise of course there are things than can be improved here. I recently moved to Gaithersburg, MD and continued my membership (and now cancelling). It is truly awful there and I just realize how good the Herndon VA location was. From management to cleanliness. And not to mention the pricing is affordable which is very important. Wish I was still close... read more

Gym is perfect for any gym rat that likes to squat, bench, deadlift. Everything is in perfect condition.

I liked the gym but the cancellations is a nightmare. I have tried calling them multiple times for the past 2 months, I have been told that the manager will call back, never happened. I'm out of the country travelling and was told to come to the gym to cancel the membership which I physically can't. Please CANCEL my membership and return my charges, This is stealing. read more

Increasingly overcrowded. They obviously aren't concerned about the number of memberships they sign up. Don't bother trying to workout between the hours of 1:30 to 9:00 on week days, or Saturdays at any hour. read more

Sandra, the top cleaning person works nonstop from 5am until she goes home cleaning the place. The bathrooms are ALWAYS clean as well as the rest of the facility. Her hard work actually motivates me to have a better workout. read more

I had a bad experience with the front desk associate. You should be nice if in that role. Since most people can check themselves in end out they just play on their phones and act annoyed if anyone actually has a question. I had to get their attention and they seemed to be annoyed. They also stared at me blankly and didn't smile at all. Customer service is important to me. I do want to feel welcomed when I am spending money to use the facility and I have other options/ read more

The facility is falling apart - the jacuzzi water is dirty cloudy and has a bad smell, Steam room is dirty w/ debris and dirty. We have been with LA Fitness for 4 years About 1000 times made reports about the dirty hot tub. Do you like to visit a dirty hot tub, Report several times the manager didn't take action. read more

after reading ABEER Z review, I feel the necessity to write this: This Michael guy definitely has a problem. On July 1 of this year I went to the gym, the app on my. phone got stuck to sign in. instead of helping me, Michael started to scream and yell at me, making all sorts of accusations, taking the phone in the gym that was attached along cord and smashing it down on the desk, and hurling abuse at me. Also ridiculing me that I have a disability and making various false accusations. I was terrified. I walked out and got someone else to walk in with me. yesterday, I was very surprised to see he is still working there and now he is LYING and twisting everything against me. basically, I have informed him and management that if he does not leave me alone, we will seek a protective order against him. I have tried to contact the district manager regarding this issue. This individual has got some mental problems. read more

Be careful when canceling your membership from LA Fitness. They will have you come in person and cancel the membership. It is a very easy process, but they may not actually register the cancellation and may continue to bill you until you notice it and complain. They have no record that I ever went in to cancel so someone either dropped a very simple ball or they do this to benefit from people not being on top of their statements. read more

This gym would be a great deal if anything worked. The steam room has been down for 4 months and now the dry sauna as well. No explanation....just waiting on parts. The rates are the same and just paid the annual fee as well. read more

Dirty gym for La Fitness. Dirt and dust all over the gym. Saw a roach yesterday working out next to me. Plenty of conversations with management. Regional manager said they scored a 70/100 and he was ok with that. That's a D in school. Guys got to do better. I definitely won't be rewing my membership. New Golds opens in July down the street. read more