Was going for several years, and the machines were always broke took weeks upon weeks for anything to be fixed. The gyms were disgustingly dirty, and even the carpet was in lack of just needing of a simple vacuum and sanitizer stations were out of order, and I was constantly hounded every single month for payment, even though I provided an automatic payment arrangement for some reason their system would never process the payment then they would charge me a five dollar late fee and I would have to call them every single month. read more

I honestly question how this place hasn't been shut down yet. The bathrooms late at night have no toilet paper, completely cloggged toilets, water, dirt and grime everywhere, hair in the shower, mold in the shower, the nastiest sauna that's clearly never been cleaned, and the hot tub was BROWN. It's honestly so incredibly disgusting it could win awards. They have a ton of classes- most in the area. It's a signature club so they give you towels- don't worry, the towels match the rest of the place, shit marks all over them. read more

LA Fitness - Gyms Near Me - Royal Oak, Michigan

I've been a member of this LA Fitness for over 13 years, and unfortunately, I had one of the worst customer service experiences I've ever encountered here on May 30, 2026, at 8:00 a.m. The employee working the front desk, a Black male who I believe goes by the name "Patriot," was extremely rude and unprofessional when I did not have my membership card available. Instead of handling the situation respectfully and helping resolve the issue, he seemed irritated from the start and spoke to me in a disrespectful manner. What makes this more disappointing is that this is not the first negative interaction I've had with this employee. In over 13 years as a member, I've never dealt with someone who consistently creates issues or treats members in such an unprofessional manner. I enjoy the facility and have remained a loyal member for many years, but if these types of interactions continue, I will seriously consider canceling my membership and taking my business elsewhere. Long-time members deserve to be treated with courtesy, professionalism, and respect. I hope management reviews this incident, identifies the employee who was working the front desk at approximately 8:00 a.m. on May 30, 2026, and takes appropriate action to ensure members are treated properly. read more

The facility was Clean. Staff were very friendly, and there were Lots of machines and equipment to chose from.

Nasty, dirty and cramped. Came on a guest pass. Of course the hot tub doesn't work. Rob B from sales will call and harass you if you don't sign up. Embarrassing facility and staff. Would not recommend to anyone read more

I ignored the bad reviews, I am out more than $1000 bucks, contract you sign (literally in 12 locations) and over 70 pages is ridiculous. They keep saying it's in the contract--ya like anyone is going to read 70 pages of lawyer word salad. Bad service, bad communication this crap is not for me. Good bye good riddance. Will never step in this place and will give my poor opinion to anyone interested in working out. LOOK ELSEWHERE! read more

As with the other LA Fitness locations, this location isn't in amazing shape, particularly for a "Signature" club, charging members a premium. First off, let me say that the Adam H., Operations Manager, who works the front counter weekday mornings is friendly and kind. Except for the young lady who works Saturday mornings at the Roseville location, who is another kind and hardworking employee, the other local LA Fitness clubs don't seem to have friendly faces anymore; so, it's appreciated that this gentleman is so gregarious and helpful. Continuing, the same machines have been in disrepair for over a month. Torn material, broken knobs, etc. NOT GOOD for any club, but I expect more attention to detail for a "Signature" location. Things need to improve here (and at the other locations); otherwise, I'll be returning to Lifetime Fitness before year's end. read more

Come on they're always known for thefts in the locker room and in the parking lot. If you wanna call yourself a signature club let's step up and hire someone to watch the locker rooms and the parking lot as well. Somebody that's confident and has a good successful background in these areas. Not acme security for 10 bucks an hour. read more

Allen Park - Hot Tub closed Livonia - Hot Tub closed Livonia North - Hot Tub closed I came here already feeling pretty let down. Then we get here and my daughter was told she would have to pay $10 to use the gym because her membership doesn't include Signature locations. The front desk representative was very calm and polite, but there was no empathy or effort to help resolve the situation. After driving to three different gyms, I finally arrived here at 9am, only to be told I still needed to pay or come back later 9:30am when the manager arrived. What was most disappointing was the lack of initiative--no attempt to call the manager, explain that I'd already been to multiple locations, or ask whether the fee could be waived under the circumstances. A little problem-solving or camaraderie between staff would have gone a long way. Honestly, the condition of this gym hardly justifies being labeled a "Signature" location. Being asked to pay extra on top of an existing membership felt less like a policy issue and more like an insult. read more

I Joined the club in the summer time and after reading the reviews, I think someone is out to make this club look bad on purpose. The elevator has worked everytime I used it. The locker rooms seem secure to me, everyone has a lock on their locker. I don't bring valuable into the gym anyways, makes no sense to do so. The equipment seems pretty good to me, lots of bench presses, leg machines, and stomach machines. The sauna has people using it, but it is a good sauna. 9 times out of 10, I don't have to stand. I enjoy that it has punching bags too. The stair climbers need to be fixed, but at my age, I don't use them. They do charge 10 dollars per month for towels, but other gyms don't offer towels at all. I don't go enough to purchase them, so I bring my own. I'm not really complaining about this gym, it works for me. read more

0 stars would suffice for this LA fitness location. They need to take signature club off their sign there is nothing signature about this gym. I've been coming to this gym since November '24 and the same "out of order" signs remain on their equipment. There is no pride in this gym. They don't care to replace any of the old equipment, even the stickers on the equipment are peeling off, and half the weights are falling apart making me feel unsafe to even use them. I doubt the employees even use this gym. I will be going to the LA fitness in Warren from now on and I would encourage others to do the same. read more

I've been a member of LA Fitness for over a year now. For what you pay, this gym seriously sucks. The equipment is always broken and they take months to fix it. There is no air circulation whatsoever so it feels like you're dying in the cardio machines. Finally, they make it impossible to cancel your membership. The only person who can cancel your membership works weekdays from 9-5 and you have to cancel in person, meaning that if you have a normal job you have to take time off to go cancel your membership. Ridiculous. read more

I truly hate leaving this review. To be a signature club, this location is just NOT!! I joined this gym for the aqua fit classes, that they keep cancelling!! Ms K teaches this at 9am but for those of us that work you will miss her class. The other instructors don't match her intensity or class structure. If you can get a class at all. The equipment is very out of date and constantly marked with out of order signs. There are only 6 stairmasters here and guaranteed that two will be not in order. Very slim selection of kettlebells if you can find them. The ladies room is always out of paper towel on weekends The place needs a deep cleaning and overhaul to keep charging the price that your charging read more

I have been here a few times with a few local friend for a workout here. The signature club is supposed to mean it's a premium. I don't think it's been here that long, but it seems a bit outdated and run-down. I know or rather see in the RO papers on crime watch reports that items get stolen out of the lockers and even out of the parked cars from this location all too often. Is it because it's right off of Woodward? Keep your items on your person, unless you want to come out a bit lighter after your workout. The membership is cheaper than LF, but there are far less perks with this membership. It's so much closer though. The machines and equipment need to be replaced for sure, it would make it a bit closer to the signature club status it could and should be. read more

LA Fitness - Gyms Near Me - Royal Oak, Michigan

Royal Oak LA Fitness is dirty, poorly lite and cramped. The equipment needs to be updated. when I complained to staff about the lack of cleanlines, the response was "it was the clientele and it's the busiest LA Fitness in the area"- my response was all the more to keep up the the cleaning. read more

I have a literal list of complaints for this sh*t hole. For a "signature" club, it is by far the dirtiest and stinkiest gym i have been to. The (almost all men) members do not clean up after themselves. This includes ass sweat on seats, spilled drinks on the floor, dirty wipes, you name it. The workers show pay no attention to keeping the place clean. There's a literal stench near the free weights section. All of the equipment is OLD. There's tears in the seats, pieces missing, and some of it just straight up doesn't work. The gym has a list of "rules" that nobody follows because no employees hold them accountable. Completely naked people in the sauna. Nobody cleaning up after they use equipment. Perverted ass men who bother young girls. It's fucking disgusting and nobody bats an eye. All the employees care about is getting more people to sign up. Do better read more

LA fitness is awful. Hard to cancel. Always pushing trainers on you. Not very clean. Not for me.

As a member of LA fitness for over 2 years in Los Angeles coming to the Royal Oak location was a pleasurable transition the team there James and Joe made sure that I got set up and given all the proper protocols for their location. They even gave my nephew a guest pass to enjoy a workout with me. The gym is tidy, well maintained and it's even more spacious than the Culver City and Playa Vista locations that I frequented in California. It's nice to greeted at the desk with an attentive staff member. read more

if you're suddenly going to charge people extra to use towels please make sure your pool and hot tub isnt empty for weeks your elevators arent under maintanance your machines are up to date and code your paper towel and soap dispensers arent empty and your drinking fountains work & your facility is clean!! let's start there with the "new management" not charging people for towels read more

LA Fitness - Gyms Near Me - Royal Oak, Michigan

Love this facility. The pool is always clean and the locker rooms are clean. Everyone is doing terrific own thing

I really don't mind the place. Sure the weights and equipment could certainly use updated and often things go longer than expected on "scheduled maintenance" status, but my pet peeve about this place and all of the other ones in my area is the allowing of the working out/lifting in flip flops/slides/crocs/open toed anything. It's dangerous and not befitting of the environment. read more

Dirty environment - I don't like to have globs of hair and dust on the floor when I workout (allergies) Old and outdated equipment, rusting, poor tension on the ropes and cables, TVs and fans don't work on the treadmills read more

I joined and I wish I didn't 'cause now I have to cancel and I don't want to deal with them bothering me so hopefully they don't call me. I just want to cancel and I'll tell you why- The pool just got cleaned and I could see chit floating in it like fecal matter. The locker rooms were beyond dirty, not well kept. There was some young gentleman laying on the countertop on his phone and look like he was videotaping people in the locker room and why the heck do they have people using their phones in the locker room? Turn that chit off. Really? I said something to the manager and he said, Oh I'll go back there and never went back there. 2) You have to clean the equipment!! scrub it down like it's new every day! Why can't people have that kind of worth ethic? Just clean it!!! Filth everywhere! This place needs a total remodel and working spirit. Do better LA!!! -Freaking grossed out read more

This has to be hands down one of the top 3 worst La fitnesses I have been to and it's a signature club... really outdated weights and machines.. on top of that all the benches in the gym literally smell terrible. Do better. read more

After a 10 year client at LA fitness with premium membership I had to cancel. More than twice I would complain about other clients using their phone to video chat or FaceTime inside the woman's locker room! The latest episode a woman was FaceTiming in the locker changing room with her boyfriend. I could even see myself in the corner of her phone half naked with her boyfriend on the other line. So disrespectful and a violation of my space and body. Despite LA's policy of no phone usage (especially video chats) in the changing room and signs posted this behavior goes constantly. I complained twice to mangers and both times they were too busy making sales with other potential customers or off the floor. It seems the customer service has gone in the gutter the last few years with this gym. Don't waste your time or money. I rather pay a higher premium to go to another gym where I feel safe and comfortable. Which I have since did. read more

The manager "Aaron" is awesome as well as his team. There can definitely be some aesthetic improvements. I'm here 5x a week and I'm enjoying myself. read more

Gym is neglected. Machines, benches, and weights are in average condition but the gym hasn't adjusted their equipment to reflect what their members use. Fully expect whatever free weight to be in use already. About 50% of all cardio equipment is either dirty, malfunctioning, outdated. Bathrooms are disgusting, constantly out of supplies, and always smell. Save your money; don't go here until management and or ownership changes. read more

Pretty disgusting gym. Men's locker room bathroom is covered in urine and water. Members also workout shirtless here blasting music out of speakers while the brain dead staff sit on their phone. read more

Worst customers service I came on Tuesday at 9:30 it was my first time they did not wanna activate my guest pass the guy with dreads was mad and didn't wanna let us in I ended up leaving there never coming back. read more

Not what I would call a Signature Gym like it's supposed to be. The equipment is terrible maintained and has been for a long time. I go back there once or twice a year to see if they have improved because this Gym is literally walking distance from my house. I have yet to see an improvement. I workout early in the morning, the staff are always there on time but, the locker room is filthy and absolutely freezing. There have been times where that's been no towels. No don't go to this Gym or join this gym until you have inspected the equipment and the locker rooms, especially in the winter. read more

If I could give zero stars, I would. Starting with the positives, their TEAM is great--friendly and helpful--and the facility is always CLEAN! The women's area is always well-maintained and stocked, no complaints there. However, my issue is with the equipment--NONE of it works. The equipment is old, dated, and it's only a matter of time before someone gets hurt. Everything is rusted, barely functioning, or completely non-functional. The machines are EXTREMELY old, and less than half are operational. I really dislike this gym, but it's the only one close to my house. I left PF due to harassment from a male member, and the LA Fitness members welcomed me warmly. It's just extremely disappointing that despite numerous complaints and calls to corporate, nothing has been done. This is particularly disheartening considering the LA Fitness in Royal Oak is supposed to be a prominent gym. read more

This location is very active and very fun in terms of work out environment. I got a day pass and ended up keeping it after being instructed and guided through my initial visit. These guys are eager and ready to help.r Rob was particularly my favorite person to rely on. I'm glad I got to experience this gym. read more

This place is falling apart daily, countless cardio and free weight machines don't even work or have broken parts

The worst LA Fitness I have ever been to. Like many of the other reviews mention, this gym is dirty, outdated, and simply unacceptable. Almost all of the stairsteppers are broken. Some of the free weights especially on the lower end are straight up gone. There are seemingly always disruptive people here, which the management does nothing about. Most days, I'd rather drive 20 minutes further to the other LA Fitness. read more

DO NOT DO THE FREE PERSONAL TRAINING SESSION! The training sales team is very pushy and you will be swindled into a bad deal for personal training that you don't want. For one thing the same sales man contacted me multiple times asking the same questions over and over, they'll ask in the phone and in person multiple times because they don't care about you and don't remember who you are because they're just trying to make money. They use dirty tactics and will keep pushing you to sign up for a training package after saying no multiple times. They get into your psychology and keep pushing you to get a training package that is a total scam and you can't cancel it without losing your money. read more

Let me start by saying that I plan to continue attending this gym, if for no other reasons than the location (I live in Ferndale) and the fact that they have a sauna, free weights, a lap pool, and stationary Keiser bikes all under one roof. And trust me, there are literally no other reasons. Personally, and though I'm a clean person, I have a very high tolerance for unclean and chaotic environments compared to the average person. That said, this gym is horrible in from the moment you walk in till the moment you walk out. Let me take you on a tour! The first thing you'll notice when you walk in is the complete lack of a shit given by anyone working here. Say 'hello' and give any employee a friendly smile and you'll be lucky if you're even acknowledged. The last time I walked in and asked the receptionist how he was doing, he looked up at me, appraised me and apparently found me lacking in some way, and looked back down at his phone without a word. I hate the computers at Panera Bread and love the personalities and warm smiles of receptionists and customer care employees, but honestly, a computer kiosk would be warmer and more personable than most of the assholes that man this LA Fitness location. Next, you'll likely head to the locker room/bathrooms to change. And boy, are you in for a treat! The toilets are poopy, the partitioning walls are rusting, each shower has at least one Band-Aid, and the bathroom floors are grimy/sticky and look like they haven't been cleaned in years. Furthermore, a quarter of the lockers have had their latches ripped off. Theft seems to be a popular pastime here. I'd place some of the blame on the patrons for their own disgusting habits and inconsiderate behavior (why would half a dozen people spit their chewing gum into the urinal? Someone has to fish that out!). That said, I wouldn't be surprised if the bathrooms were cleaned only once a week or so, and not extensively. Next, out to the weight area for your workout! Now you have to deal with the patrons of this gym, which is probably the worst part of the whole experience. People hoard weights in a corner for half an hour. People bogart a bench for half an hour and spend most of that time staring at their phones in between sets (who needs an eight minute rest between bench sets?). People drop weights constantly. I've even had a patron who left his backpack on the bench to claim it while he went off and did a circuit of pull-ups in between his bench sets. If the benches are all filled, normal human courtesy dictates that you sit your ass on the bench, do your three sets, and clear out. No one wipes down the equipment, not even the employees at day's end (from the looks of it anyway. Can't blame people, though, since the paper towel racks placed in inconvenient intervals along the walls are always empty. Overall, a horrible gym. The amenities and location are the only reason I go here. read more

Becoming very rundown and dirty and not maintained well including the parking lot. Doesn't seem like they have a lot of management involved in the day-to-day operation locker rooms and showers are very moldy and dirty. read more

I just called asking for the prices for day pass and was yelled at and mocked by a front desk worker (I think his name was Kay) over the phone and he refused to let me speak to a manager. He told me "I've done way worse sh** than this, go ahead and come up here to speak to my manager. Nothing will happen." Disgusting behavior, I wouldn't recommend this facility to anyone who is looking for a new membership, this was awful customer service. read more

Good service, honest and very helpful when I spoke to K about getting my first membership after my last football season is a wrap.Was bummed to hear that the court was down , hopefully it will be fixed shortly . read more

They do a terrible job of maintaining their equipment. I have belonged to this gym since it opened in 2010. The Stairmasters have been in disrepair since at least 2017. Only two or three ever work at once (there are six) and sometimes only on of them works. Several of us have complained repeatedly FOR YEARS! And yet, the situation never improves. It is clear that L.A. Fitness cares more about signing up new members than about maintaining the gym so as to satisfy the existing members. At least that is clear when it comes to this Royal Oak gym. read more