Deceptive Encounter with Ice Machine Repair Service Scams. Firstly, the service sent a technician, who arrived a full six hours later than the scheduled time, accompanied by a notably rude demeanor. This unprofessional behavior was an immediate cause for concern. Upon assessing the machine for about an hour, the technician presented us with an astonishingly steep estimate of $6000 to replace the unit entirely (note the original cost was under $3k). This substantial sum was justified by the technician's claim that they were unable to identify the underlying issue. The quoted price raised substantial suspicions, leading us to decline the offer due to its seemingly exploitative nature. We were unwilling to accept what appeared to be a gross overcharge. Consequently, we opted to part ways with the technician, but not before being charged an unjustifiable diagnostic fee of $129. It's important to note that the diagnostic fee was particularly infuriating as the technician had failed to perform a proper diagnostic assessment. The lack of competence in identifying the problem further compounded our concerns. Remarkably, after further investigation on our part, we discovered that a simple solution was at hand: a mere fluid swap would have restored the machine's functionality. This revelation was a stark contrast to the technician's assertion that the unit needed replacement. Given the overall experience, I would not recommend this service. The combination of unprofessional conduct, inflated replacement costs, a diagnostic fee for unperformed work, and the failure to properly diagnose the issue collectively highlight a disconcerting lack of ethics and competence within this service provider. read more

we have been working with La fixit for last 8.5 years we run a small restaurant & bakery in the valley over the years we have worked with a number appliance repair companies to service our equipment. We found La Fixit purely by chance when our main refrigerator broke down in middle of summer heat wave the service company we were using at that time told us it was a major issue and we were better of just getting a new one. As this was going to set us back out of some serious cash, we called around to get some separate opinions and estimates pretty much all the companies that we call out here said the same thing, accept one. The guys at LA Fix it were able to diagnose that the issue was not what everyone else had though they were able to get parts and quickly repair our unit back running. They saved us serious amount of money and were able to get us out of jam. I have found over the years that their technicians are probably the best in the industry. They really know their stuff! They came up with a maintenance recommendations and plan that extended the service life of our equipment and minimized down time. These days we almost never have unpleasant surprises. Thank you guys for all the help you have been read more

LA Fix It has been servicing my restaurant (Dagwoods in Santa Monica) for years now. They have treated me like family since day one and I can't tell you how much I love these guys. Mike is the best repair guy I've ever met. Always on-time, does exceptional work quickly, always for a very fair price, and has a fantastic sense of humor. Him and his team have serviced almost all of our commercial refrigerators/freezers over the years (from display fridge, to walk-in cooler, to freezer, etc.); and if anything has ever made more sense economically to buy new vs. repair it, they always give it to me straight. LA Fix It truly cares about the people they serve and I look forward to working with them for years to come. read more

Was very satisfied with the information given to me during my initial conversation with Greg over the phone. Appointment was kept as scheduled, however they called only within minutes before arriving, not the 20 min. told to me. But I was still able to wrangle the dog before their service representative entered the house! Diagnosis and its possible cause was given within minutes of Alex's arrival and he was able to reprogram the stove's computer so all was good. Alex was very knowledgeable, made us aware of the issue and to the possibility of it occurring again. Thanks for all the information and the senior discount! Greatly appreciated. read more

We have been using LA Fixit and Mike for several years now to service our shop's TurboAir display fridge. The service is always fast and reliable - Mike has usually been available the day of when I call. He also has been very fair with pricing and I have never felt taken advantage of or overcharged. I would recommend LA Fixit to anyone - Mike has years of knowledge and is always trying to help out and make sure that you know how to care for your own devices. read more

I had the biggest problem dealing with my Whirlpool fridge, and the Whirlpool brand dryer. I had LA FixIt come out and inspect it, and within the hour give me a good diagnosis which I thought was fair enough to proceed with. The headache came again when waiting for a part, but they gave me a discount, and I really appreciated that. I will definitely use them again - my appliances are working just fine now! -- *~Love.Live.Fly~* read more

My parents owns a Mexican restaurant and have a Hobart dishwasher. LA fixit sent Igor to check it out... he replaced the soap dish, he cleaned it fully, and replaced some expensive part that finally gets it to clean A LOT faster than before. Business is good - and the dishwasher is running great. I am depending on them again, without a doubt! This is our family biz so it's important every appliance works and gets fixed asap! read more

I called LA fixit for my broken Miele dishwasher which kept leaving dirty stains on my dishes. Alec came out the following day and told me I need a new soap dispenser. It was more expensive than I assumed! But I love the brand and I didn't wanna go buy a new one simply cause of a dispenser. He was able to finish the part installation 2 days later and now it's cleaning once again! Definitely happy! read more

GREAT customer service! Dimitri, my technician, was AMAZING & so knowledgeable! They are fair and honest & now a days that is hard to find. I had my dryer repaired and a month later , it just suddenly stopped working , it was just a little computer glitch but they came out the second I called them and fixed it the next day with no charge. Prompt, professional & honest company! Thank you! read more

I am so grateful Mike speaks Russian! He came same day - gave us discount - and fixed our Sub Zero freezer fridge which was leaking and making all kinds of strange noises, we couldn't take it anymore. We didn't shop around - but thankfully our first call to a company worked out. He is very knowledgeable and I highly recommend you ask for Michael for your fridge and freezer problems. read more

Mike and his partner came out to fix my furnace, it was very problematic and they may have take a few days to fix the predicament. But at the end of the day they got it done remarkably and efficiently. I thoroughly appreciate Mike and the others at LA FixIt so that is why with any other problem I have with my HVAC or other similar problems I will contact them in the future. read more

Dima was a tremendous help in helping my Thermador oven heat up again. I knew the part was gonna pricey, but I had this oven for so long; there was no way I wanted it replaced, plus they said there was no need for it. I waited about a week, which was the down side , but it's finally heating and I'm very happy with this company! read more

LA Fixit just did a wonderful job fixing my refrigerator. They were professional, intelligent and easy to work with. They came on time and Kevin was fast and thorough. The price was fair and I will always come back to them. Also Nathan is a gentleman and that is something that is rare indeed. Adam read more

Loved their service. I used them before and since I saw them listed here I figured I'd show a token of appreciation by leaving a review. When you call them make sure to talk to Greg. He's a polite gentleman and tries to give you same day appliance repair service. That's it. read more

Brad, the repairman, was on time, polite, knowledgeable and fixed our Sub-Zero refrigerator on the spot. He was as good repair person as any we've ever had, and we will certainly use him again if necessary. read more

Quick and responsive with great prices. We have been using them for HVAC and Refrigerator repair for years. Very reliable and they have saved us with quick same or next day response many times. read more

Dmitry came and installed a replacement part for my Miele dishwasher. He was very professional and did the work in less than an hour. I will be using this company in the future. read more