we brought our standard golden doodle a week ago for grooming, nail clipping, etc... the standard…read morethings. The first issue was we had asked for a Teddy Bear cut, she did not give us the time of day from the start. She quickly rushed through and took our pup from us without asking questions or checking his coat. After I left I felt uneasy so i texted her and said we brushed him out before we brought him, however if he is too tangled please let us know and we will pick him up" - her response was "I already shaved him." We understand that it happens and dogs, especially with really loose curls are hard to comb out without causing the dog pain. However communication is the issue here, she should have called us and spoke to us to discuss the situation. Our pup is like our child, i'm sure all dog owners feel that way, you can't just make decisions without consulting us. We called to see if our pup was ready, the lady who answered told us "don't call anymore just text the groomer." We felt like all this place wanted to do was just get us in and out take our money, with NO COMMUNICATION or attention to our situation. You are a customer service place, if you wanted us to text the groomer, the groomer should have spent a few extra minutes explaining how this business runs when we came. After all that, I wasn't going to write a review. However yesterday I had to give my dog a bath - he doesn't love baths but he is not difficult or scared. He was absolutely TERRIFIED, he went to the back of the tub, shaking and crying. This has never happened before, and we get him groomed often at our normal groomers. When we picked him up they told us "he is such a good dog, so well behaved." But we are so concerned now with what goes on in the back after my dog reacted like that. To the business - your staff is seriously lacking in the communication department to the customer, as well as being empathetic. You're a customer facing business, that deals with our family pets. Before your groomers just run back with our dogs, you should have them spend 5/10 mins examining the dog, especially if they have a coat like our Goldendoodle. It is so upsetting to hear news through a text, or people tell you to not call anymore only text. We are leaving our pup in your hands for hours and hope that they are treated the same way we treat them at home.

We love everyone here! The owner is always there when we drop off our Bailey on Monday mornings…read more And he loves going there. Amber, the groomer, is amazing. She takes excellent care of all three of our pups. The staff is always happy and takes amazing care of our dogs and us for that matter.

Molly is amazing and has been seeing our dogs for almost 9 years. She has always been very kind,…read moreprofessional and great with time management. She has been very accommodating to our schedule and our dogs love her so much! We're so lucky to have found such an amazing groomer so close by!

I would never trust anyone else to groom my fur baby. I have been with Tressa since she began…read moregrooming. She is the kindest, most caring, compassionate person, and she truly has a heart of gold. The care and attention she gives my dog is incredible. The salon is the cleanest, and nicest I have ever seen. I have always been 100% happy with all of my dogs grooming. I couldn't recommend a better groomer for your fur babies. I can't say enough good things about Tressa!

My experience was wonderful, they was very friendly, convenient and they have very reasonable…read morepricing. Will be back again.

Megan gave my Japanese chin a really great bath and groom. He was very happy and not stressed at…read moreall. This is a very good dog grooming shop and I will be there again.

They have always been great there. We go there for all our grooming and boarding and they have…read moregone above and beyond for our dog. They even recommended a health alternative vet for our allergy ridden dog, helping her a lot. The cost is even with most places, but the care is exceptional.

Took our dogs here to Camille's Dog Grooming Parlour. What an experience! Our dogs looked and…read moresmelled wonderful! She was very patient with our dogs as they tend to get a little nervous. I love that she takes pictures throughout their visit! Very clean space and she was very professional. Our boys looked so handsome! Also love the fact when they are done they have the option to be outside afterwards instead of just sitting in a crate. Would recommend Camille and we already have our next appt booked!

This was the third time Sophie has been in Karen and Jim's care about 20 miles from home. If they…read moreweren't great caregivers I wouldn't be driving that far away. She loves them and is excited when she sees them which makes me feel better about leaving her! Her first visit was traumatic for me since she had never been away from my side in her five years! I came home to a happy little girl! Now I trust that Karen and Jim have Sophie's best care!

This kennel truly is a comfort kennel! From the moment I spoke with Karen, the owner, I felt…read moreconfident knowing that my "fur baby" (as Karen calls them) would be well cared for while I was away. When I returned to pick up my dog I could see just how happy he was- he kept walking up and back between the two of us as if to show me that Karen was his new best friend! Karen is a new owner of this kennel, and she has already made a long lasting impact on me. If you want personal care, and the best treatment for your pet, look no further! Comfort Kennel is the place!

Our poodles had an amazing winter playing in the snow, but they ended up a tangled mess! We booked…read morean appointment and were welcomed with a warm smile and great vibes. It was our first time leaving them here, and though our babies were nervous, we felt completely at ease. The groomer explained they would need to be stripped down but promised to save as much hair as possible--no problem! When we picked them up, we were beyond happy. They looked adorable and still had more hair than I expected! One of our pups has sensitive skin and often gets razor burn, but after checking at home-- not a single scratch. We are thrilled with the care and service and will definitely be booking again!

This lady should not be grooming. She is a…read more Karen. Very rude and a total lackrespect.She claims to have 35 years of experience butapparently it has been of no use to her. I acceptthat my dog is extremely nervous. And I acceptthat you tell me complaints about my animal.But I call my mother a liar. and my mother is 79years old. This Karen was disrespectful. Mydog was medicated and I'm sorry it didn't work.Still, it wasn't such a rude way to say things.She wanted my dog and this woman continuedto disrespect her. Yes my dog was with manyknots. Because his former groomer closed hisbusiness. and I was looking for where to takeher. When I told her to give me my dog shecontinued to complain. I think one time was.enough. She charged us 130 dollars!!!!!! forleaving my dog bald. And I did question theprice since it seemed a little high to me. We hada slight argument because she already had metired. Your Karen has no love for dogs. you arevery rude And now seeing all the opinions onyour page, I am not the only one who thinks thesame. You even threatened to call the Spca forbringing a hairy dog with knots. Think carefullyabout taking your animals to this place. Youcan't even see what she's doing because it's allcovered with a cement wall. My dog istraumatized. She would give it a zero but there is no that option.

We have brought two dogs to Love Your Dog for training and have had nothing but great experiences!…read moreMost recently we brought our 10-month golden to basic training. Shannon and Sam did an awesome job running the program! They were extremely knowledgable, and classes were both fun and educational. I also really appreciated the friendly environment in the classroom; I never felt concerned about my dog's safety like I have at other programs. Obviously training is all about repetition and the work you put in at home, but Shannon's classes were a great way for me to gain some knowledge about my dog and her behaviors so that I can continue to work with her. Loved the class so much, I'm thinking about taking the next level!

My 9-month-old lab attends daycare three days per week at Love Your Dog, and we could not be…read morehappier. The staff is amazing, and the facility is always very clean. Drop-off and pick-up is super-fast and easy. The staff seem to really love animals, and my Moose is always excited when we get to the door. I would recommend Love Your Dog to anyone looking for high quality day care!

We have always had big hairy dogs and Henry has taken care of our rescues for over 12 years. He's…read morelike the dog whisperer of groomers. He's a no nonsense guy that will tell you when you haven't been keeping up with your grooming but also be patient with dogs that can be a bit " difficult" prices are reasonable and he knows dogs.

This review is so long overdue it's not even funny. I cannot tell you how many places I have called…read morebetween Buffalo and Cleveland looking for a groomer that does hand stripping. (If your dog has a wire coat, i.e. many terriers, you are not supposed to cut it because it ruins the coat's protective qualities by making it soft.) I thought I had found a place in Cleveland but I'm pretty sure that they just cut his fur. The first time I went to Kennel Club Grooming, the girl there said to me that she could certainly strip Stout for me but that since he was a puppy still, and since stripping is a form of bonding, it was much better for her to show me how to do it so that I could use it as a way of establishing a pack-bond with Stout. Really? You are going to show me how to do what I was going to pay you to do so that I don't have to pay you to do it? That's certainly a customer friendly business model! Now that Stout is a little older, I don't mind taking him in once in a while to have him cleaned up a bit since stripping is a time consuming process. Most recently, after 5 hours of work myself, I brought Stout in for a nail trim and to get the sensitive area that you don't strip shaved (i.e. belly). Stout is super shy around people but did okay going into the building and standing next to the counter. Then the owner, "Uncle" Henry, just scooped Stout right up before Stout had a chance to decide to be afraid in a way that is exactly what you need to do with Stout to make him feel comfortable even if he doesn't think he wants to. Every time I go into KCG I'm always so impressed at how Henry and his staff interact with Stout. It's incredibly clear the Henry is knowledgeable about a variety of breeds and the personalities and quirks of those breeds. It wasn't a busy day so when I picked Stout up we had a great talk about some of Stout's personality quirks about me trying to get used to the terrier personality (vs. the four toy poodles I grew up with). Overall, I can't say enough nice things about KCG. Two notes of warning: (1) in the past I've always had prompt return phone calls but this time it took 2-3 weeks of me calling before I got someone - I'm pretty sure my voicemail message just slipped through the cracks. No big deal, it happens. My point is just that this place is awesome, so if for some odd reason you don't hear back, definitely call again. Also, try to call when they're open: Wed-Saturday 8AM until they finish for that day. (2) The shop is on Chandler Street off of Military and when you first turn onto the street you're kind of like, ok, where are all the businesses? KCG has a big sign perpendicular to the building and there are signs for the Antique Shop next to them. The big double doors are for the Antique Shop; the single door to the right is for KCG. There's lots of parking. In conclusion, the shop is clean, the owner is awesome, the prices are reasonable, the grooming is high quality, and, if you're looking for a great place to bring your dog, the answer is Kennel Club Grooming. Stout is picky, especially if you are cutting his nails, but even he is happy to go see his Uncle Henry!