We had a great experience! Hutch came out and gave an estimate. We had to wait a few weeks on our…read moreend, but when we were ready Hutch got us on the books that week for installation. Crew came, were very knowledgeable and professional, cleaned up and left us with an amazing fence! Hutch delivers as promised, Anita was always kind and professional, the crew did a great job! Recommend!

Outdoor Living Fencing has the best customer service. I spoke with a wonderful woman and asked her…read moreif they went to the West Side. She did not need to think about it, she knew that was just too long a drive for them and did not waste my time or hers. I would love to use them, but they stay in the Valley. Their photos look great and they have wonderful reviews, hence my conversation with their staff. If only others had such great staff who knows about the company. I do suggest you give them a call, if you live in or near the Valley. Happy Fence building.

We had new circular driveway gates installed at our home. Andy and his team did a great job! From…read morethe very beginning Andy was extremely involved creatively with the design of the new gate. He gave the utmost attention to the whole project. It was done on time and his crew was efficient and clean. I would highly recommend this company for any gate or garage project. BE SURE TO ASK FOR ANDY ... HE'S THE BEST!

They called me and scheduled an appointment for a Tuesday for an in person quote. Called me that…read morethey had to reschedule and I agreed. Then they were a no show for the following appointment with no communication.

5 stars without hesitation. Pacific Gates and Drew did an incredible job from beginning to end…read more This was a very custom project, and I came into it with a specific vision of what I wanted the front of my house to look like. I actually created a rendering of the gate and entrance I had in mind and gave it to Drew. He worked with me through the design process, turned that concept into actual plans and dimensions, and Pacific Gates ultimately built what I had envisioned remarkably closely. Seeing the original design compared with the finished product is pretty incredible. The quality of both the materials and workmanship is excellent. The gate is substantial, beautifully fabricated, and the finished installation completely transformed the front of the house. The proportions, vertical steel design, solid center panel, pedestrian entrance, sliding driveway gate, and overall finish came together exactly the way I hoped they would. The price was also extremely fair, especially considering the amount of custom fabrication, materials, labor, and integration that went into the project. What impressed me just as much as the finished gate was Drew's patience throughout the project. I am very detail-oriented and had a lot of specific ideas about how everything needed to function together. Drew never made me feel like I was asking too much. Any concern I raised, he addressed, and he stayed involved in getting the details right. This also went far beyond simply installing a gate. We created a fully integrated access system where my Ring home controls can operate both the pedestrian gate and the sliding driveway gate, along with a Ring Intercom installation. The pedestrian gate also has a keypad controlling an electric strike, so it can be released either through the keypad or directly through the Ring Home app. The Ring Home app separately controls the rolling driveway gate as well, giving me the elaborate but simple-to-use intercom and access system I wanted, with everything fully integrated in one setup. I separately had a custom address sign and mailbox made specifically for this entrance, and Drew worked with me before I ordered them to make sure the dimensions and placement would integrate properly into the gate they were fabricating. There were a lot of moving pieces between the fabrication, operator, access controls, electrical coordination, pedestrian entrance, intercom, keypad, mailbox, address panel, and the overall architectural design. Drew was willing to work through all of it with me rather than trying to push me toward an easier or more generic solution. That is probably what I appreciate most. Pacific Gates didn't just sell me a gate. They helped me build the entire entrance I had pictured for my home. The finished product looks fantastic, functions exactly the way I wanted it to, and feels like it was designed as part of the house rather than added afterward. I could not be happier with the result. Huge thank you to Drew and the entire Pacific Gates team for the craftsmanship, patience, and effort they put into this project. I would absolutely recommend them to anyone looking for a genuinely custom gate and access-control installation.

Great service, most cost effective . Highly recommended! Thank you for the wonderful repair!read more

It's funny to see others go on about what amazing service Edgar provided on their properties…read morebecause that was not my experience at all! Edgar arrived on time at my house and took all the necessary measurements, but it felt rushed like he clearly had somewhere to be. When he was finished measuring, I asked about color options and he directed me to go to their store which I thought was really lame that he didn't have any samples to show me, didn't offer me to check out their website and did not give me a business card. The whole thing felt rushed and unprofessional. Edgar told me he'd have a quote by end of day emailed to me. That was two days ago, still haven't received that quote. These guys never had any intention on doing any work for us, and have made it perfectly clear that they don't need our business, so one of their competitors (close to their Northridge store ;) ) is getting our business instead. Later, Edgar!

Vinyl Fence Mart installed a new vinyl fence (Coastal Cedar) at my home in Pasadena California in…read moreApril 2025. I worked with Edgar on the estimate and installation scheduling. I found Vinyl Fence Mart to be extremely competitive in terms of price. I got four estimates, one from the big name LA company that starts with a "G" that advertises everywhere in So. CA. If you're looking for a fence, you probably have seen their ads or received a flyer in the mail from them. I really don't know how these guys are in business for so many years based on the price they quoted. I guess some customers just make one call and go with that company. That company's quote was about 45% higher than the other 2 estimates I got for similar type of vinyl fence. Another quote was from a nationwide vinyl fence company that was about 25% higher than the two lowest estimates I received. The last two reasonable quotes were very similar in price. I ultimately selected Vinyl Fence Mart based on the online reviews and the responsiveness of the salesperson, Edgar. Vinyl Fence Mart is a wholesaler and installer of vinyl fence products and sells material to other installers. Since they are a supplier, buying vinyl fence products in bulk, they are able to pass the saving along to their customers. The installation crew was highly professional. The fence was installed as quoted and straight as an arrow. The crew did a great job cleaning up after the first day and on the second day when the job was completed. The crew kept me abreast throughout the installation. There was a tricky installation area around a corner and closing the gap between two block walls of different heights next to a row of Ficus trees. We discussed the installation options and how it would look after they completed this part of the fence installation. I couldn't be happier with how it turned out. See the attached corner pic next to the Ficus tree, which admittedly doesn't do it justice. As with any service or item that is purchased a big part of customer satisfaction is determined after the service is provided or item is purchased. How is the company follow through on the warranty issues or addressing other issues that come up? On this front, I couldn't be happier. Seven months after the installation an issue came up and I contacted Edgar, who I worked with on the estimate and scheduling the installation. I explained that the gate was not latching properly and brought up a couple of other cosmetic issues. He never once questioned or delayed the need to send a technician out to address the items. The technician, Pedro, stopped yesterday to adjust the gate and address a couple of cosmetic issues. Pedro was professional and said several times prior to starting the work, "I want to make sure I address everything and make sure you're a happy with my work/repairs." When he was completed, he again asked me, "is this okay and is there anything else you would like me to do." I said no, it looks great. I would highly recommend Vinyl Fence Mart for anyone who is interested in having a vinyl fence installed in the greater Los Angeles area.

Shan responded very quickly to my call. He was able to come out and offer a free estimate the same…read moreday. Vinyl Pros had already done my next door neighbor's fence, and they were thrilled with the product and service. I had a bit of an odd shape to my back yard as it backed up to a dead end alley. Shan knew exactly what needed to be done to make my backyard look great. I also had a small front fence and gate that butted up against my neighbors. They were able to match the color and style of my neighbor's fence. They built both my backyard and front fence, including 2 gates in just 2 days! Very professional team, and I was very pleased with the pricing, and the fact that Shan came out to personally check on his crew and the quality of work they were doing. With 5 year labor and lifetime product warranties, I am very happy with my experience using Vinyl Pros!

The wooden topper of our backyard cinderblock wall was severely rotten and falling apart. We…read moreresearched and learned that the way to go was to replace the wood with vinyl for so many reasons. We had three contractors who specialized in installing vinyl Fences come to our home to offer a free estimate. Shan presented true mastery of the use of vinyl fencing and because of his extensive knowledge and friendly nature, we had complete confidence in doing business with him. His proposal was well within our budget and the time to complete the job worked well for us. The job was completed as promised, the gentleman who did the work were very conscientious, did a masterful job, in spite of challenges that our yard presented, and they cleaned up well after the job was completed. The name Vinyl Pros aptly describes Shan and his associates! You absolutely cannot go wrong by electing Vinyl Pros complete your project!

Art and Armin came out on the same day that I had called for an estimate to replace an old wooden…read moreside gate with a new vinyl one. I got a reasonable estimate and decided to go ahead and they started two days later. Armin came exactly on time and started immediately. He removed the old gate and installed the new vinyl one in about 2 hours! He even checked out other gates and adjusted them and as well as checking that our front gate was self-closing. He brought all the equipment he needed and cleaned up afterward. I would highly recomment them for any of your fencing needs and are very happy with the work they have done for us. Can't ask for better experience!

Quick response and great work on the gate…read more Only got a gate installed for now but will use the business again on a future date when I need to replace my side fences. Prices were good and fair. Thanks for your work. Looking forward to working with you again.

Their crew is not only professional, they are very nice and knowledgeable. Specifically Sam was…read morevery helpful and fast to resolve the problem with my Garage door, now it works as they name promise: very silently. A laud thank you to a company that would be my first recommendation. Thank you Sam! MW

Silence Garage Door and Gates and Roee the Gate Technician did a fantastic job with repair and…read moremaintenance for automatic gate system. Responsive and diligent in addressing issues with control board and backup battery. Cost effective in getting the total package completed on this job. Thank you!

Manda Gates and Fences installed both an electric gate and a back yard fence for us. The gate is…read moretwo driveways wide and moves smoothly and effortlessly, plus it looks great. Our second job was a back fence. We chose white and I was surprised at how nice it looks, really makes the yard look finished. It too is sturdy with cemented posts and I think 24" rebar. Both jobs, done separately, went smooth and quickly. The crews were respectful of our property and did a good job with cleanup. We worked with Ben and he was wonderful. His knowledge and guidance were truly appreciated. We highly recommend them.

They did a great job. Very prompt and punctual. The work that did for the price was definitely…read moreworth it. The end product ended up looking as we requested and was sturdy and secure.