DO NOT RECOMMEND!! Careless people work here, Paid $160 for them to destroy my red bottoms. Just…read moreneeded the soles of an old boot pair of Louboutin to be fixed up (NOT completely repaired but asked for the red rubber vibram sole to be added). He sliced into part of my boots, he said the sole needed to be replaced when it didn't. My brand new pair look janky now, the damage has been done. The whole glamour of Louboutins are the RED BOTTOMS, when I pointed out the poor job he asked if it would bother us...yes. We came out of our way to La Jolla to get these done since our Mission Valley Cobbler has retired and closed up shop.

What a cute little shop! I came across this shop randomly and so happened to be wearing some new…read more(stiff!) doc martens that were hurting the back of my ankles. When I asked if he sold padding, he offered to hammer the leather to soften them. They feel so much better ! I had no idea it was that easy. Anyways, he did not charge me, so sweet! If I ever need any shoe service then I will return here.

As promised, I came back to get my Birkenstocks fixed. Brought in two pairs: one needed just the…read moreheels fixed and the other needed the whole sole replaced. Everything was explained patiently and thoroughly; I never felt compelled to make any decisions on the spot. Decided to get rubber heels for one pair ($60 vs $50 for the original sole material) and the original Birk soles for the other ($130). I also asked about another pair of espadrilles, which they said they could glue (I think $50?) or I could buy the glue myself for $15 (that they sell) and do it because it's a pretty easy fix. Appreciated the honesty! I decided to buy the glue. Picked up the Birks in a week and they looked great. Thanks again! I'm sure we'll be back.

Quality work, kind people, very responsive, and fair pricing. They did a great job on my…read moreBirkenstocks and boots! Will definitely be back

I came in to see if the sole on my work boots can be replaced. I was hoping that the price wouldn't…read morebe too bad, especially since it was just the heel that needed to be fixed. Those boots are an investment and I don't want to have to get new ones for a long time. The price was really good and the turnover time was fast. When I came back, the heels had been fixed and my boots were also shined. I will be coming back when my boots need to be repaired again.

You have those shoes that are wearing out but you don't want to throw them away?…read more Balboa shoe repair can help for much cheaper than the price of a new pair. I recently brought in 7 pairs of shoes, including3 vintage. The owner went through them with me and told me what he could fix. He also told me which ones he couldn't- three pairs. He also made recommations as to where I could get a very specific leather shoe string for one of the vintage shoes. Dancers: he can suede your street shoes for dance as well! Excellent customer service, very reasonable prices. Highly recommend.

I purchased a brand-new pair of cowboy boots on a resale site, and the listing said they were…read moreblack, but when I received them, they were turquoise. So I brought them in to have them dyed black, and they look amazing!!

I came here because of the high reviews after my favorite cobbler moved all the way to National…read moreCity. I dropped off a pair of Valentino shoes to have the heel replaced and thought it was a bit unusual that they required payment upfront but I went ahead with it. When I picked up my shoes, the heel had been replaced, but they were returned to me filthy, which was really disappointing. Unfortunately, that alone is enough for me not to come back.

I had a bit of an odd request - a bracelet I own, a replica of Dina's bracelet from TLOU2, was made…read moreof a really low quality material and was falling apart not long after I started wearing it. I loved it so much, though, that I had to do something about it - I wanted to replace the old leather with new, more durable stuff. I wasn't sure if this store did custom work, but I came in with it, Jason took a look, and he said he could do it no problem! I just got it back and it's much better than before, I love it. Highly recommend!

Disappointed overall and wouldn't give a second chance. From the beginning, something just felt a…read morelittle off, and unfortunately I think that feeling was right. When I dropped off my Chelsea Doc Marten boots, he mentioned there would likely be glue residue because of the type of boot, which I understood and was okay with. I figured some messiness comes with repair work. A few days later I picked them up and was honestly surprised at the cost for a fairly simple glue repair. For the price, I expected at least a little care in presentation -- not a full polish, but maybe a quick clean or some attention to detail. Instead, the boots looked almost exactly the same as when I dropped them off, and there really wasn't any visible repair work besides being told they were fixed. About a month later, I wore them for the first time since repaired and by the time I got from my house to my office, the entire sole had already come off again. After paying around $50 and not loving the overall experience, I didn't feel confident going back for another repair. I ended up buying shoe glue on Amazon, fixing them myself, and haven't had a single issue since. This was my first experience getting shoes repaired, so maybe my expectations were off, but for the cost and overall experience, it just wasn't worth it for me.

Don's the man and I will continue to use him for every tailored, loose buttoned, stiched, and…read moreembroidery need. He has two workshops in City Heights, packed to the brim with business. He is very communicative by phone and text, reasonable with pricing, and excellent with alterations. For those clothes that aren't getting consistent rotation in the lineup due to our overweight selves or style preferences, Don can make magic. Shoot him a text or call, you will be a customer for life.

Weirdest experience. I wanted to try Don and realized I was sent somewhere else. So reviewing the…read moreexperience of calling and arranging a fitting. I will likely try a business shop vs home shop next time. I called multiple times and arranged for a fitting to alter two jackets. First Don said he was available the next day and to call back. I did and arranged to stop by, kept asking for the address, and finally he gave it to me, but called back later and ask I stop by later that day. When I tried again in the afternoon, he gave me an address and said his sister is helping him and will meet with me. Went to the home and the man introduced himself as Don so I was so confused. He said a business partner is sending him leadals, maybe that is Don? The woman (Loan) was very sweet who did my alterations. Anyway, whoever I ended up being sent to was ok but it wasnt Don and cant find her listing to leave a review there. Leaving this here so others are aware they may be sent elsewhere instead of Don. The alterations for 2 jackets were ok. One jacket was perfect but the other was looser and not quite as tailored. Price was cheaper than standard so I was not too upset, you get what you pay for.

We adore the owner and always has our items ready and in great condition whenever we need them.read more

Very dishonest and liar. I won t go there anymore…read more She said they charge $1.5 for steam but she charged me $4.65 and changed her word.

Disappointed to say the least. Wanted to find a local climbing shoe resole shop to support local…read morebusiness. This doesn't cut it, better off sending it out. I showed my friends at the gym and they concluded the same right away, poor job. Last time I had sent my shoes out to a place in Tustin (Yosemite Bum), the pair came back looking just like new. The shoes I received from Foot Depot look sloppily done and rough. The rubber doesn't come close to matching the previous rubber at all nor the style of shoe. Maybe if this was a cheaper option, it would be ok but I paid more than I would have sending it out for a worse job. The only thing that was good was it was a quick turnaround which turns out didn't make up for the rest of the work. TLDR: send your climbing shoes out to resole even if it'll take longer to get them back. This wasn't worth it on so many levels.

Very overpriced for the "quality" of work provided. The photos speak for themselves. For $74, my…read morewife's $400 Michael Kors bag was repaired with crooked, weak stitching. My leather backpack got two incomplete, uneven stitches on an interior pocket. I thought about returning, but I did not trust them to fix it without causing additional damage. This level of workmanship was nowhere near worth the price charged. I would not come back and would suggest others look elsewhere

Margaret's Couture Cleaners is a specialty cleaner with expertise in caring for precious or upscale…read moreitems. I've taken a few things here over the years, both clothing and handbags, and I am always pleased by their diligence and results. Today I went to the location near Convoy and had the good fortune of working with Gerardo, who mans the front area (and does a lot more). I truly enjoyed chatting with him - he really knows his stuff and was wonderfully calm, helpful, and generous with his knowledge. Thank you Gerardo and Margaret's for your excellent work!

Wish I could comment more about the service outcome but the clerk was so hilariously rude I can't…read more Like this guy has a future in stand-up. I'm not even all that mad. It was just funny. But I do think other folks need to know. NOTICE: Not everyone who visits your shop makes 500+K/yr. Some of us buy a nice thing and are just looking to preserve it. I went in with a 2012 COACH purse that needed cleaning and a strap replacement. The very 1st item of value that I ever purchased as an adult after getting my very 1st job. Strap replacement not possible (per this employee). Cleaning cost more than the purse. I declined. Clerk told me my purse was gross.....and let me be specific...when I asked what he would recommend based on the age of my purse/circumstances...he stated..."well, I wouldn't ever wear that". Not in a "that's not my style" way, it was 100% in your purse is gross way. Hey there...Shamer Dress/Purse guy? I'll keep treating patients with my degree in medicine. You keep shaming people that don't coincide with your fashion standards. I'm sure you'll work out your best life.