The food here is remarkably good, and the staff provided wonderful service. Its quiet, and has a definite "cafe" feel, but its in no way fancy. Basically just a French themed greasy spoon. That being said, the Cafe Club is a perfect execution of a classic Club Sandwich. The one thing that was powerfully horrible, and truly a profound disappointment, was their French Onion soup. This was bad on a level that could only be achieved if Jamie Oliver made it and strained it through a homeless man's underwear before serving it. Beyond that one disappointment, it was all great. read more

la Madeleine - Lunch menu - Breakfast & Brunch Near Me - Metairie, Louisiana

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When you walk in you will order at the front with the cashier, you will be given a number and you will find a seat, a server will bring your food to you. Our server was present, and very funny! The food was regular nothing special, it felt like I was at a hotel breakfast and it wasn't bad. The place is really nice with music and a good bit of places to sit. Overall I'd come back to get the croissants, cause boyyy oh boy were they the star of the show. read more

la Madeleine - Dipped Croissants - Breakfast & Brunch Near Me - Metairie, Louisiana

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Feb 21, 2026. Not sure what happened today. Quality went out the windows. Or maybe they gave us the last of what was left. Was definitely not worth the 50 dollars we pay everhtime we eat here. This is the bad part of no longer having the food out on display. You never know what you end up with. The potato palette was definitely smaller and dried up. The quiche was most definitely dried up so much it was peeled away from the pie crust and the bacon was dry and crumbly. This is normally what you see when food has sitting out too long. UPDATE: Management was very quick to reach out to me and offered to correct this. They apologized very gracefully. This was a very isolated incident anf will not deter our future visits. read more

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La Madeleine has really gone downhill--all in the name of profit, it seems. I've been a loyal patron since childhood, frequenting the St. Charles Avenue location in New Orleans. Twenty years ago, La Madeleine was a gem. Not anymore. On this visit, my almond croissant was overbaked--dark, slightly burnt, and almost empty inside. Hardly any almond cream to be found. So disappointing. Service was fine, and the interior is nice. read more

la Madeleine - Almond Croissant - Breakfast & Brunch Near Me - Metairie, Louisiana

Had a nice morning and breakfast with my mom overall it's really cute when you walk in. I love that you have the menu to look over to decide what you want. The table service is nice inconvenient so that you don't I enjoy the fact that they have multiple breakfast and lunch options unfortunately I had the French toast breakfast, which was just kinda OK but no big deal because the soup sampler sounded really good and I look forward to coming back and try that for lunch They also had Parisian hot chocolate, which I had to try after recently, having it in Paris this summer read more

I ordered 2 Chicken Cesar salad I ask for extra dressing. When I got home I open my salad and had only 2 tiny little cups on each salad and the dressing wasn't enough to mixed in my salad. I'm very disappointed of the service. I been going to this location for over 10 years and never make any complaints. read more

la Madeleine - I order 2 Chicken Cesar salad and I ask for extra dressing. - Breakfast & Brunch Near Me - Metairie, Louisiana

No one at this location seems to know the sandwich I ordered should have been cooked before serving.

Everything was lovely. Staff was beyond sweet. I ordered a croissant breakfast sandwich with a scrambled egg and bacon. I've had this same breakfast before. This time, however, the cook decided that bacon pieces scrambled into the eggs, rather than bacon strips, was appropriate. Very disappointed and I won't be back. The bedrock of repeat business is consistency. read more

la Madeleine - Breakfast & Brunch Near Me - Metairie, Louisiana

Jasmine was excellent, just superb service, food came out promptly and was very nicely done. Definitely will be coming back

This was one of the strangest restaurant experience I've had. I came in about 30 mins after opening. There was a table of 4 guys at a table in the corner and one guy eating at a table by the restrooms. I stood for a moment waiting to be stated. There were 2 ladies on the other side of the counter talking. They looked at me standing there, but waited a minute before saying "sit anywhere". I sat down and was looking at my phone, waiting for a server. A couple of minutes went by and they said "coffee's over there". Hmm. I said, oh do it yourself, huh. I got coffee, sat down and realized no one was bringing menús. I asked where they were. "Over in front". Ok, looked at the menu (the ladies hadn't moved), decided what I wanted, and said "ok, now what"? She pointed to a register and said she would take my order there. I ordered and paid, and thought it was hilarious that they asked about a tip. Food came out, ding ding... the ladies didn't move. The guy eating by the restroom came and got the food and placed it on my table. Food was ok, but service, atmosphere, operations and management is non existant. Avoid!! read more

la Madeleine - Breakfast & Brunch Near Me - Metairie, Louisiana

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I recently visited La Madeleine with my family after being repeatedly told by them how wonderful it is. They have been raving about the entrees and the desserts, especially the crème brulee, since moving to the area a few months ago! The cashier who took our order, and the server who delivered our food, were both very kind and friendly. The store was taking cash only on this day. The restaurant's atmosphere was spacious and cozy at the same time, with pleasant music and art depicting Paris. Many desserts were on display in the front case, looking very appetizing! However we were there for lunch. We had the turkey bistro sandwich, the pesto caprese sandwich, and the four-cheese baked pasta. The quality and richness of the food were amazing. The pesto caprese sandwich was my absolute fave. The mozzarella was so fresh, and the sauce, maybe a kind of mustard, was super delicious. All of the bread was so fresh and crusty! The pasta was extremely cheesy. We stuffed ourselves. I did not try the turkey sandwich, but it looked piled high with meat, and my family member loved it. We didn't have room for dessert. The restroom was clean and I enjoyed the French language lesson I heard while taking care of business in there. The only complaint we had is the fountain drinks were very pricey at $3.69. Ordering drinks really increased my total bill, therefore 4 stars instead of 5. I will return asap! Thank you. read more

Great breakfast and brunch. Specials are excellent and low cost. Service is above average and fast.Great Place for quick lunch or dinner. read more

People were great to us, lovely people. The people working the shift we were there were genuinely amazing and super funny. Definitely would come back here read more

The food is good, it's a chain but nothing is bad here. I love eating here every once in a while and my kids love picking out their own food. The staff is sweet too. Everyone was helpful and nice! read more

la Madeleine - Breakfast & Brunch Near Me - Metairie, Louisiana

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We ordered 2 grilled cheese sandwiches and a kids pizza. It took over 30 minutes to get our food! There were no other customers in the dining room. They simply neglected to make our order until I complained. This place has really gone downhill. read more

This is my favorite cafe to visit for years now. However they had it remodeled a few months ago and it's not the same. It's lost its authentic French atmosphere. They used to have food out and you could see what you'd like to get and pick it. Now it's just the menu and you can't see what is available. We came this morning around 10:30 and my family each ordered a meal. I wanted to get Chicken Friand which was not available so I had to get a small yogurt which cost $8. They used to have bread out and you could get as much as you wanted. Now they portion it out, you have to go and ask for it. The lady acted nasty when I asked for bread. The amount I paid to eat here, for 4 people and they are going to have an attitude when I ask for a slice of bread? Just terrible. It's not the same and we will choose another place to eat next time read more

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Restaurant was dirty; over 10 tables had dirty dishes, staff was very slow, rude and disrespectful. Service was terrible; waited nearly 30 minutes for order and they got my order wrong. WHAT HAPPENED TO THIS ONCE NICE PLACE TO EAT??? read more

I have ordered 6 tarts yesterday at Severn location in Metairie. My receipt was coming with another part - Survey and a Free pastry, but the girl did not give it to me. She kept it for herself, I guess) I wrote a survey on the LaMad website, and the next day their Manager called me, and left the message that no Survey and a free pastry slip was there (can you believe that?). I feel myself cheated. This place is ridiculous. I can recall a few years ago placing my order with them over the app, - 45 minutes ahead, - for a Chicken Friand. After I arrived they told me I have to wait another 45-50 minutes since my Friand is not yet in the oven. I told I don't want it then, I want a refund. The lady who worked there started to argue with me, she was rude. I insisted that the Manager come to the front register. The Manager - the lady with dreads,- came and she was pretty rude too. She processed the return, and said sarcastically: "Not sure you will get you money back since you've used the app!". I am an accountant, I do reconciliation of my accounts, and guess what?,- I never got my money credited back to me from LaMadeleine!, it was more that $10. They screwed me up. They don't want to give you the contacts of a District Manager. I believe the District Manager has no idea of what is going on 'on the field' within their locations. The Management of that place is awful. I haven't been back for several years after that incident. Now I have noticed that less people now coming to LaMadeleine, I know the reason: why read more

Ordered a couple fruit tarts and other pastries to eat with my family and they gave me two chocolate tarts instead of two fruit tarts even though they had plenty of fruit tarts. read more

la Madeleine - Fresh Fruit Tarte - Breakfast & Brunch Near Me - Metairie, Louisiana

Food is great and the coffee is very tasty . Service is nice and is fast The staff is friendly and ambient is very nice and they have good outdoor tables read more

la Madeleine - Great breakfast - Breakfast & Brunch Near Me - Metairie, Louisiana

Wonderful food, fresh salads, easy grab and go foods and fresh baked items. I have never been disappointed by this place. Such a beautiful restaurant and nice staff read more

Used to be one of my favorite lunch spots. They remodeled and lost everything good about the business. Before, the atmosphere was warm and cozy. Now it's just cold and sterile. The Caesar dressing is watery. The soup is not hot enough. My wife asked for an iced coffee, which they forgot. When we got it, it was basically cream with a drop of coffee. This place fell off. read more

la Madeleine - "Iced coffee" - Breakfast & Brunch Near Me - Metairie, Louisiana

A must stop every time we visit Metairie. A great place for breakfast. A clean and welcoming environment with quick and friendly service. The pastries and the potato galette are a must have. read more

Service was great even tho it's not a traditional restaurant. The lady at the front walked me through once she realized I hadn't been before. Told me exactly where everything was and how everything worked. Wish I'd gotten her name. Anyway she worked behind the counter but she wasn't the person ringing me up. I ordered the country French breakfast. It came with a potato galette delicious little seasoned crispy hash brown type thing. Croissant was also very good. Nice little place read more

la Madeleine - Country French Breakfast - Breakfast & Brunch Near Me - Metairie, Louisiana

Country French Breakfast The food is great and the service is even better. I love how the staff here makes us feel like family. The country breakfast is our go to. The potato galette is crispy on the outside and has great flavor, eggs always cooked to our liking, and croissant is fluffy. Easily one of our fav breakfast spots. read more

la Madeleine - Country French Breakfast - Breakfast & Brunch Near Me - Metairie, Louisiana

i wanted to have lunch at la madeleine in metairie today, the girl that took our order couldnt understand what we wanted. she messed up the order royally! she was in training and shouldnt have been left by herself at the register. when the food came to our table, my order was missing. we advised the manager. it took 30 minutes to arrive. i was furious and asked her to put it in a box to take home.!! i will NEVER eat at this place again. seems like every customer behind us was having difficulty with this worker. DONT GO TO THIS PLACE UNLESS YOU WANT TO BE A MARTYR!!! read more

Went back another day. 2 registers were open, was able to order some bread and pastries easy peasy! Everyone friendly too. Must have been something going on when I came the other day. read more

Met some.friendd at la Madeleine on Severn. Services was the best. Enjoyed the pastries. Would definitely go back.

love the food but service was lacking today. walked in and wasnt greeted bc the girl at the front register was on her phone with her head down in a corner. her coworker who looked like was on break had to tell her i was there. then i gave corner girl my name and said i'm gonna wait right here, directly in front of her. when my order was ready the same girl who was in the corner put my order on the rack and didn't tell me anything. just let me sit there for 15 min while my order was on the rack. also the food took over 30 minutes to be ready. read more

la Madeleine - Breakfast & Brunch Near Me - Metairie, Louisiana

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This is my go to La Madeline. It's near my office and I stop in every couple of weeks or so. The food is consistently good, and there are lots of healthy options. Don't get me wrong though, I don't always make healthy choices, and when I don't, there are so many less healthy, but super yummy options available. I guess what I'm trying to say is whether you're trying to exercise self control, or satisfy that craving for rich food, there are options. I recently tried the lentil and kale soup and it's a winner. The kale and quinoa salad's another healthy keeper. I'm going to lump the pasta salad in with those good for you choices, because it's light and, come on, it's a salad. Forget that it's pasta. Their soups are all amazing, and I'm hooked on the tomato basil and the mushroom as well. My favorite sandwich to pair with one of those is the chicken salad croissant. So good! As far as customer service goes, the staff is always professional and friendly. My biggest complaint is that sometimes service is a little slow. read more

they give you the wrong food. I ordered two fruit tarts and they gave me two chocolate tarts when there were plenty of fruit tarts.

Decided to give this place another shot since I last reviewed them. Once again not a fan of this location and will be my last time coming. The service was not good and my coffee cup had a lipstick stain that was not mine clearly the cup was dirty. When asking for anything from the staff it seemed as if it was a burden I usually don't like to write negative reviews but don't come here! Nothing changed from last time horrible staff and not clean. read more

Good European style food, nice atmosphere, and a fun area to be around. Good place to go with friends and family. Quick service.

Absolutely love La Madeleine! Their French onion soup is amazing! I also love their lemon tart! I always order the salad sampler (chicken Caesar salad, French onion soup, & their strawberry romanoff)! The strawberry romanoff is also one of my faves! Everything is always fresh & delicious! The staff always greets & are so sweet. read more

la Madeleine - Salade Sampler - Breakfast & Brunch Near Me - Metairie, Louisiana

Have been going to Le Madeleine for several years. Contrary to some of the other reviews, the remodel is better than it was. I loved the coziness from pre-renovation, but it's more open now and better ordering procedure. We go for breakfast often and occasionally for lunch/dinner. Depending on who is cooking, the eggs are good, however one of the female cooks cuts the scrambled eggs with something and the cooked result is like a cottage cheese consistency. They are edible just not very good. If your order is brought as soon as it's ready, the food is fairly hot. Most times just barely warm. The A/C makes the restaurant fell very cold (too cold IMHO but I realize others may love that) and the coffee cups and plates are ice cold. Which is part of the reason why the food comes cold and the coffee can't be kept hot once poured. Since I have witnessed people overloading on the complimentary bread, I think it was a smart move to provide upon request. Some reviews say it's pricey, but there are no restaurants that aren't in today's times. The prices would be even higher if they have "all you can eat"bread. It's a great place for breakfast or a quick meal. Hoping they can improve on keeping the food and dishes warmer so the meals and beverages can be enjoyed hot. read more

This place has changed for the worse. They remodeled the place but now charge more and give you less. I used to like the place, no more

So I ordered the family take out chicken with an extra creaser Slade I got big trays chicken green beans were cold and mash potatoes was old well the salade had mushey crotons also they never had much chicken only one gravy chicken sucked I have been going for years and get treated like this I very very disappointed I may never go here again read more

The renovations are great! Food is good and fresh. Nice you can order and sit down and they don't have cafeteria style anymore. Employees are really nice and helpful. read more

Over priced but good food. Nice atmosphere and centrally located in Metairie. They no longer offer the complimentary breads.

Great for breakfast and to bring the kiddos! Plenty of delicious options to choose from! read more

la Madeleine - the interior of a restaurant - Breakfast & Brunch Near Me - Metairie, Louisiana