Still a great restaurant. Still the same great service. Still the same great quality. Main thing that's changed is more food items! They definitely find ways to attract their customers by bringing in new items every now and then. Main thing they have is consistency and that's why they're good at what they provide. read more

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I was really disappointed with my experience at Sweethandkraft today. It's supposed to be a warm, friendly, welcoming place, but that wasn't what we experienced. First, one of the employees gave my young child an attitude, which was completely unnecessary. Then, instead of politely handing us our ice cream , he tossed the cup onto the counter. It was rude and unprofessional. Customer service matters just as much as the food. A smile and a little kindness go a long way, especially when interacting with families. Based on this experience, we won't be returning. I hope management addresses the customer service, because one employee can completely change the atmosphere of an otherwise great business. read more

Hmmm I love asian bakeries, with the fusion savory foods, and the innovative ice cream flavors. I feel like there's a wide selection. Whatever snacks or sweets I'm craving, it's probably there. My only complaint: the matcha drinks are ass. LOL. The color's ugly, the taste is not rich at all, and to be real, idk why it's even sold here. read more

I was excited to try Sweet handKraft, as the interior is genuinely lovely, nicely decorated, well-lit, and immediately welcoming. The staff were friendly, and the $9 croffle, which came out hot and fresh, was truly excellent and the highlight of the visit (a tip I got from another customer, not the staff). Unfortunately, that's where the positive experience ended. I ordered the Shokupan (Japanese milk bread with ice cream and strawberries), which the menu clearly listed at $13. I was charged $15 on the receipt. When I brought this discrepancy to the associates, they explained that the price had been recently changed and the manager was "not good with technology," making them unable to correct the digital board. I explained that having a misleading price displayed at the point of sale is false advertisement and requested a simple $2 refund for the difference. The associates stated there was "nothing they could do" and suggested I speak to the owner. The owner came forward disgruntled. When I explained the situation, he did not apologize or attempt to de-escalate. Instead, he flatly stated there are no refunds, told me the price was $15, and tried to reprimand me for not accepting his verbal price correction after I had already been charged. He said it's not a big deal, prices change all the time, all this over two dollars, making me feel incredibly uncomfortable. The sheer lack of professionalism, transparency, and simple customer courtesy was staggering. The owner's refusal to honor the price they were actively advertising left a sour taste that no dessert could fix. To add insult to injury, the Shokupan itself was underwhelming and in my opinion, not worth the $15 I paid: just a big chunk of dry bread topped with a scoop of ice cream. While the croffle was a treat, I cannot in good conscience recommend giving business to an establishment whose owner is willing to cause a scene over a $2 error of his own making (although he eventually gave me the $2 refund) demonstrating a clear disregard for community and honest business practices. read more

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I don't usually do sweets, but if we get in the car and you say you're going here I'm all in! Found this place on a random search on TikTok and I was down the street. When pulling in, I saw it was packed and it was middle of the day which was a good sign. This place has food items and desert options galore. We went with the ube and chocolate ice cream and the lavender ice cream. We also got the strawberry powder sugar mochi beignets. Ice cream was soft and yummy but omg those beignets. They have more chewy taste to them and they almost basically melt in your mouth. Best purchase ever. I can't wait to get back here and try more! read more

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Love love love this place! From the Korean egg sandwiches to the teas to the cookies and omg that ice cream!!!! I've tried multiple flavors but that bananas foster ice cream is by far the best ice cream I've tasted and believe me I've had my share of homemade ice creams. The staff is always kind and helpful when trying to make a decision and great at making recommendations. I live about 45 minutes away and would take a trip on a nice day for some treats from this spot. I promise you won't be disappointed with anything you choose from their menu! It's also a cute place for a couple photos! read more

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Where has this place been my whole life? It's the most amazing mix of Asian flavors. Bulgogi egg toast? Yes please. Massive delicious cookies? Yep. Ice cream? It's got everything you could ever want! Me and my husband tried so many things and all were delicious; our favorites were the Bulgogi egg toast, Mochi beignets and the Ube banana pudding. I really don't know if you could go wrong with anything here read more

Sweet Handkraft - Desserts Near Me - Metairie, Louisiana

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Great selection for food - drinks, parties, cookies and savory food are all available. Highly recommend the ube latte with ube jam - can taste the ube mashed texture with the caffeine from the latte to provide an energy boost. The pandas cookies were great as well as they are soft and flavorful. So many items on their menu such as spam musubi, onigiri, Korean hot dog, Taiwanese style popcorn chicken and ice cream etc. and much more make this place worth coming back for. read more

Had some of the chicken very dry sauce almost just nonexistent wonder who was cooking overall average service terrible chicken

Great place to get food, dessert, and drinks around New Orleans. They have every dessert you can think of; I was too dim from dinner to try more items like their cookies! I got the cereal matcha and it was great, a bit sweet but that's expected. I'd come back! Highly recommend! read more

Sweet Handkraft - Desserts Near Me - Metairie, Louisiana

It's pretty good. Definitely pricy. The onigiri is just okay. If you're expecting anything like you would get in a bigger city, you will be disappointed, but for a quick fix it's decent. The drinks are pretty good read more

In the area and was hoping to find a good matcha latte. Well I just happened upon this really cute little spot and I must say it did not disappoint! I went with the matcha latte with oat milk and UBE cold foam. A little different but I actually enjoyed it. Since I was on an ube kick I also got an UBE cookie. The cookie was very thick but I got it and boy am I happy about that. Check this place out the team was really nice! read more

Sweet Handkraft - Desserts Near Me - Metairie, Louisiana

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Felt peckish and decided to go to sweet handkraft today! I've always stopped by and got their ice cream, which is absolutely delicious, but today we got their newer item, the Spicy gochujang popcorn chicken and tteokbokki which was so good! A bit pricey for the amount of food they gave us but we still loved it! Would definitely recommend! read more

Sweet Handkraft - ube ice cream - Desserts Near Me - Metairie, Louisiana

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It's a nice dessert spot! I got the mango sticky rice matcha, but it tasted different from the other times I ordered it. It barely had any mango flavor this time... maybe they didn't make it right read more

The yummiest handcrafted treats! Everything here is fresh and you can't go wrong with whatever you order. Their cookies and macarons are my favorite. The service is always friendly too and fast. They have a good amount of seating with cute decor. Great place for a sweet treat! read more

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It's a super cute spot! I went there with a group of friends after dinner. We were overwhelmed by how many options they offered in this little spot. The server was kind enough to give us some recommendations. We ended up having different things. I had Vietnamese coffee flavor ice cream and loved it! I will go back and try one of their drinks soon. read more

Sweet Handkraft - Desserts Near Me - Metairie, Louisiana

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YOU HAVE TO GO HERE!!!!!!They have an arrangement of food the best being there icecream and then them having boba and warm foods to eat. They have everything!They are sanitary and clean. They have a restroom and a seating area. They homemake their own icecream recipes... ITS SOOO GOOD!! They always have people working and are never short staffed the service is amazing! Just like there icecream and food. read more

Sweet Handkraft - Icecream, waffle, Bubble Waffle with Ice Cream - Desserts Near Me - Metairie, Louisiana

Sweet Handkraft is a sweet tooth's dream. When you enter, you are greeted by giant cookies. The staff is usually friendly and the ice cream is rich and inventive. I'm obsessed with the pandas waffles and any time I pass by their location, my mouth waters just thinking about them. The place can feel busy very quickly and, like many ice cream shops, it's tough to see all the different ice cream flavors and know what you want before your order is solicited. Otherwise, for how cramped the space may feel, there is a good deal of seating. read more

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If you are into sweet things, this is the place to be. From cookies , macaroons, specialty drinks, (hot, or cold) to mochi beignets. All was great check this place out I know you'll like it obviously I did. read more

Sweet Handkraft - Mochi beignet. - Desserts Near Me - Metairie, Louisiana

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Sweet Handkraft has food now too which is pretty exciting! I tried some of their spicy popcorn chicken made in gochujang sauce with rice cakes and also had a Korean style cheese corn dog and it was great! read more

Sweet Handkraft - Lavender Honey Ice Cream with Vanilla Bubble Waffle Cone - Desserts Near Me - Metairie, Louisiana

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Sweet Handkraft has a huge menu! Hopefully I will get to try more in the future but everytime I go I get the same thing (Chocolate Chip Cookie). It is just that good! It's not like any cookie I've ever had before. It's super thick and filled with chocolate chips. The service is always really good as well. I would definitely recommend. read more

Sweet Handkraft - Chocolate Chip Cookie - Desserts Near Me - Metairie, Louisiana

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So I came to Sweet Handcraft because every donut shop in town was closed. Checked the reviews and decided to see for myself. Place was busy and the staff seemed out of sorts. The lack of quality customer service was do to the age of kids working there. I got the chocolate chip cookies and 3 cookies cost me $16.00. Was it worth it? Definitely not. Don't get me wrong Yelpers... they were good but not worth the price. Let me know what you think... would love to hear your experience. So let it be written... So let it be BAKED. read more

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Amazing dessert!! Absolutely delicious! Definitely try the croffle it's a waffle and croissant mix. I got the strawberry shortcake ice cream with Nutella, real strawberries and whip cream. It was 10 out of 10!! Definitely recommend!! read more

Sweet Handkraft - Strawberry Nutella w/ Ice Cream Croffle - Desserts Near Me - Metairie, Louisiana

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very bad, there costumer service was so rude, its father day today when we get there she closes the door on our face, and said she closed so we were okay, then i see she is letting people in, unlocking the door for them, and when we went to say something they said they were regulars. yea no goodbye! read more

Ok, you're probably like, "why should I listen to a review by a teen?" Well, just listen in and trust me on this one... The interior is rather small but it's very welcoming and has a real nice vibe to it once you walk in -- varying from simply the decoration to the kind staff, it's truly an experience. They sell ice cream, cookies, etc,, like any other sweet place, but this one really stands out. I wish this place was more well known by others because it's actually honestly a great place to stop by at. What I personally found first outstanding was the unique menu options; it's not like the regular plain menus like strawberry or chocolate sweet treats. Sure, they have those flavors too but they really tune these flavors up to make them the best (Example: matcha + strawberry)! Anyways, I don't see any drawbacks in this business, I thought it was amazing. If you ever take a trip down this area, this would have to be your first because believe me you're most likely gonna want to be coming back. :9c read more

Love this place! This is a yummy dessert spot in Metairie. Though it's always busy-the service is pretty quick and the employees are friendly. It's very cute and cozy. Not much room to enjoy your yummies on site. So you might have to sit in your car or a bench outside to enjoy, but it's well worth the effort! I try to visit whenever I'm in the area. read more

Sweet Handkraft - Desserts Near Me - Metairie, Louisiana

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I came and got the chocolate strawberries they weren't really that good tbh pretty lack luster , also the price they told us is not what showed up on the register. Everything else looked good though I'll have to go back n try read more

Sweet Handkraft - Desserts Near Me - Metairie, Louisiana

One star for terrible customer service. Just spent $65 there for the second time this week. Today I bought half a dozen of macaroons just for them to be extremely stale. I called the store to inform them, just to get told. "Sorry but they were freshly baked this morning, so there's nothing we can do about it to make it right! But your more then welcome to come in & speak to our manager!" Why would I drive all the way back to the store to speak to the manager when they weren't willing to trade them out. You'd think they have better customer service especially with people who come in spending that much money at an ice cream shop. read more

Sweet Handkraft - Desserts Near Me - Metairie, Louisiana

Sweet Handkraft 3262 Severn Ave, Metairie, LA 70002 I have been going to Sweethandkraft for years because every time I go, the experience is always awesome! If my stomach were bigger, I would have definitely ordered more delicious goods! 1. Shokupan - Japanese milk bread w/ ice cream (Favorite) 2. Popcorn chicken. 3. Korean Egg Toast with bulogi. 4. Toffee coffee. #Tonylameats #sweethandkraftnola #neworleansla #desserts #icecream #shokupan #koreaneggtoast #coffee read more

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Yummy! My partner and I love this place. It's such a fun treat. I'm not a big coffee girl but their ube latte is super good. My partner gets the strawberry matcha and raves about it! Very clean and cute inside. DoorDash is always accurate. We order it to work often for a pick me up. read more

Nice ambient light. Busy Saturday but quick service. Smells divine. Value for prices beautiful bakery. Humongous cookies. They will have ice cream and chicken. We tried the honey butter. Chicken was small portion , TO ME, for $10. Didn't take photos cuz I was starving but we'll go back for sure. Also tried Ube latte which was ridiculously delicious. And so pretty. Gotta love it. read more

Sweet Handkraft - Ube latte and Ube matcha cloud - Desserts Near Me - Metairie, Louisiana

I'm really sad to see this place close. I'll be patiently waiting for their announcement of their return. Their ice cream of course is the main attraction. Flavors are what make them stand out. You can tell they are not at all shy to trying out new combinations frequently. They have good vegan options too. The also offer cookies, macaroons, macaroon ice cream sandwiches, lattes, and mochi waffles. Their pop-up korean korn dog days were the real treat! Until next time... read more

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Deserts are excellent. Everything that I've tried here so far has been pretty good except for the macarons. They have a crisco cream texture that has a nauseating consistency. I recommend trying this place for the ice cream, the mochi doughnuts, and the Korean inspired street food. Here are my observations and complaints: Prices are hefty Unsanitary practices - my friend and I got very sick from a visit. I noticed recently that the workers love to wear gloves, then touch the money in the tip jar, wipe down counters, run the cash register, arrange the pagers, take off their sweaty gloves to puff up their gloves with their mouth, put them back on and serve you those yummy treats. Makes sense we got sick that day. Gloves don't cost that much but they seem to love reusing them. Not a lot of hand washing at least from the the people in the front counter. Garbage service - I've been a loyal customer since their original location. They used to have great service except now. One weekend I spent over $60. 40 the day before and 20 the next visit. I asked for a cup of water to go with my bulgogi sandwich and the lady helping us annoyingly said they only sell bottled water. If you're dehydrated and want tap water, I think they expect you to drink out of the bathroom faucet, (the bathroom is conveniently located next to tables). I would recommend this place maybe after they practice better food handling and customer service. Awesome deserts though! read more

Sweet Handkraft - Ube whipped cream sandwich with fresh strawberries. VV yummy - Desserts Near Me - Metairie, Louisiana

The Dubai chocolate was so good!! And ice cream. Service was pretty fast even though they were very packed. This place had a very cool and trendy vibe. read more

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Super cute sweet shop! Perfect for a girls date or just to run in for a quick dessert. The service is always fast and the customer service is amicable. They have a great range of ice cream flavors, all that are super fresh! I am a cookie person so I've tried almost all their cookies. The consistency is great and the texture is great I just really really wish they added salt to their chocolate chip cookie, it lacks a bit of flavor and salt would definitely elevate that read more

Sweet Handkraft - Bubble waffle Ice cream - Desserts Near Me - Metairie, Louisiana

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We got the Korean egg toast and mochi donut balls strawberry flavor and both were pretty solid. We enjoyed them both and would definitely go back to try the other toppings for the egg toast and flavors for the mochi donuts balls. read more

Sweet Handkraft - Desserts Near Me - Metairie, Louisiana

Their service is really bad with attitude!! I told exactly that no milk form and no simple syrup but I exactly saw the girl pour the simple syrup over my drink and put the milk foam!! I tried to tell them but they gave me attitude like if u don't like it sweet get the extra espresso shot so I bought it but they just take out some ice and put the shot and said they can't just make the new drink for u!! Even the drink tastes super duper sweet!!!! Very very bad service!! I won't go there again ever!!! read more

Service is usually fast. Cookies and ice cream are always a hit...I've been several times...

I love this place,the food is amazing,the ice cream flavors are out of this world, and the atmosphere is cute too!

If you are craving some Asian desserts while in Nola, this is the spot. They have everything you can ask for. Honestly, I was surprised they were open since 2018 just because you don't often find Asian-inspired things in Nola in general. I mean, ya know, usually, people go for the usual beignets and oysters or something. They have all the good ice creams like ube and pandan. They also serve mochi waffles with certain toppings. That's the first I've seen that and it was amazing! They have macaroons and big cookies. Very colorful and unique flavors. I wish I could've ordered one of everything or at least visited more than once while we were there. Def coming back when we come back to town. read more

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