Amazing ice cream, super friendly staff, and an amazing environment to eat at. Knoxville needs more…read moreplaces like this!!

Love how much you get for the size. Super good and flavorful. Service is quick and you can sample…read more Very quant and there's seating right next to the melting pot 9/10

"Danger Will Robinson! Danger!"…read more The ice cream here is THAT good, and you will definitely be in danger of going back for more. After deciding not to wait longer than 2.5 hours for a rain delay at the relatively nearby baseball stadium we launched plan B and headed here for a sweet treat. I'm not sure who enjoyed the ice cream more, the 4 children or 6 adults. Everyone was too busy eating to stop and chat. When you first walk into Cruze Farm the line you see may seem daunting but it moves very quickly with orders being taken but one set of people and filled by another. Some flavors remain constant while others vary. Lavendar honey which is a favorite was not on the menu this visit so I went with blueberry. Some in our party got twists, cups, cones, sprinkles. No matter your choice, you can't go wrong. There is inside seating, a small gift section, and a small selection of food products for purchase. We had a moo-velous time!

If you're looking for the best soft serve in Knoxville, Cruz Farm is it…read more The moment you walk through the doors, you're greeted by a bright, cheerful atmosphere that feels like stepping into a classic American farm stand. The vaulted ceilings, vintage wagons, wooden barrels, farmhouse décor, merchandise, and nostalgic Americana theme make it feel wholesome, welcoming, and full of character. It's the perfect escape from the Tennessee heat and humidity. The ice cream is what truly sets Cruz Farm apart. I ordered the Sweet Cream and Strawberry twist, and it was outstanding. You can actually taste the freshness of the dairy. It's rich, creamy, and authentic--not overly sweet or loaded with the artificial flavors and preservatives that so many soft-serve places rely on. They also make the experience fun by constantly rotating flavors. During my visit they were celebrating Christmas in July with treats like Candy Cane, Sugar Cookie Dough, Peppermint-inspired churns, Birthday Cake Churn, Brownie Fudge Ripple Churn, and more. There are plenty of seasonal options, plus delicious dairy-free choices as well. Everything about Cruz Farm feels intentional--from the spotless interior and friendly atmosphere to the fresh local dairy they proudly serve. It's nostalgic without feeling outdated and modern without losing its charm. Whether you're craving classic soft serve, a thick churn, or just looking for a place to cool off and relax, Cruz Farm is absolutely worth the visit. It's one of those places that leaves you smiling long after you've finished your ice cream, and it's easily one of the best dessert spots in Knoxville.

We came for the ice cream! We were greeted right away when we walked in and was shown the menu…read moresince we have never been. They have cookie dough and then rolled ice cream. And then all kinds of mix ins. I got chocolate ice cream with Andes mints rolled in and then Oreo on top. It was so good!! You get plenty of the mix ins and since the ice cream was rolled - it didn't feel that heavy as I was eating it. Yummmm!

Service here on Monday is less than adequate. With only one person working, taking orders and…read moremaking the orders, you'll wait up to 30 minutes to get your order fulfilled. And that's with only 3 customers in line. Cutting corners on staff will cost you business. I'll give it one more chance because my grandson likes it, but you better improve. To close my review, the young lady working did an excellent job fulfilling the orders. She worked with a great attitude and did not sacrifice quality.

What an incredible stop. Incredible Hollywood decor with modern and classic nostalgia vibes. Wide…read morearray of flavors. We had milkshakes and a banana split. Classic flavors with modern twists. Well worth the stop.

This whimsical little coffee and ice cream parlor takes you to a magical place with all its decor…read more The staff is friendly and welcoming and the milkshake is delicious.

It's a classic dessert shack. They have an excellent selection of snow cones, milk shakes, soft…read moreserve and smoothies. I take my family there many times during the spring and summer. I don't mind waiting a little while for my order if they are busy. My only disappointment is that they are closed on Sundays because that is the best day to relax with a frozen dessert.

Delicious ice cream and wonderful customer service! We came here late one Saturday night, not…read moreknowing they close in 10 min yet we were still treated great! They've got such a wide variety of flavored shaved ice. I had the banana split and it was great!

I had this place bookmarked for quite some time. I had a strawberry popsicle and my daughter had…read morethe Cookie Monster but she said it tasted like bubblegum, was very good. We also got a strawberry pineapple Agua Fresca which was OK.

I originally came across this page from Tiktok. I got multiple items.. the churros with ice cream,…read morestrawberries & nutella, were amazing! Fresh churros made when ordered. the strawberries & cream was really great too! strawberry aguas frescas was good, but not my favorite! the items are made fresh right when ordering, i did wait around for about 10 minutes for the (2) churros orders to be completed. friendly workers & the environment is really great. i will be back! so many items i want to try but didn't get to yet! will return.

Strawberry shortcake latte with the cold foam was DELICIOUS!!! Added bonus was the handmade…read morechocolates! Baristas were super friendly as well!

The tiramisu tasted like sludge, did they use cake mix? The coffee wasn't anything special. Don't…read moreeven get me started on the baristas behavior, very rude and unprofessional holding back her laugh as i talked, I know what i was saying was not funny nor a joke so what was her problem. I normally don't ever leave reviews behind, so that's how bad it was. I wrote a poem. Rancid brew in a chipped-up cup, Tiramisu that I could not sup, One bad bite and I nearly hiccup, I left that shop and never went up

Needed a pick me up before my husband's doctor appointment at UT so we stopped in and got some…read morecoffee. I got the Spicy Mocha hot and my husband got the regular Mocha hot. They were both delicious. I believe mine had a heart on top. We also ordered a Lemon Bar, made fresh in house (in the Powell location). It was also delicious. They have tons of chocolate options, made right here. There is outdoor seating but it was too cool to sit out there while we were here. The service was fast and friendly. We will definitely return!

Came here recently and thought it was OK. First, it's pretty tiny inside, so I'd say it's better…read morefor smaller groups or individuals. Since it's part of a strip mall, there was plenty of parking nearby. My son and I split a blueberry muffin and it was pretty meh. The latte I got was decent, though. We also couldn't find a high chair for our infant. I will say that the chocolates looked pretty delish, and the staff member was nice throughout our time there. Overall, I'd probably go to one of the many other coffee shops in the area before coming back here, but you may have a better time if you're sitting down as a party of one or just getting something to-go :)