​I came into Eleven Optical for an eye check-up after many years of not seeing an eye doctor, and I…read morehad an amazing experience. ​The optometrist, Frank, was fantastic. He was helpful, thorough, engaging, and very relatable--plus, we are both USC alums, which was a great bonus! He took his time with the exam and even pointed out an area I should follow up on with my primary care doctor, which I really appreciated. ​The rest of the staff was just as wonderful. They were incredibly patient with me and supportive when it came to explaining my insurance coverage. They also helped me pick out the perfect pair of regular eyeglasses and sunglasses. ​To top it all off, I actually got my prescription lenses the very same day I went in! I will definitely be coming back here for my future eye care needs. Highly recommend!

Amazing service great prices and my daughters glasses was done within 1-2 hours not days or weeks,…read morestaff if very helpful and friendly

I've been coming here for three years now. Dr Shane Seymour is professional and friendly. The…read moretech that they use for retinal scans and eye pressure tests are the best as they don't require annoying puffs of air or dilation. They also are great with providing me with my prescriptions without pressure on buying their frames; however their opticians were helpful with having me try the low bridge frames they had in stock. If anything, therein is my only suggestion: please consider offering more low bridge frames as this is the only reason we go elsewhere for frames.

Dr. Leslie Bacani, OD was absolutely a pleasure. I am so lucky that I was able to be seen by her…read moreand right away. They said it was a busy day, but I was 20 minutes early to my appointment and see right away. I have been putting off going to the optometrist for a while and they were efficient with checking everything and getting me a perscription. Dr. Bacani is so sweet and made sure to listen to my concerns and walk me through every section of my eye. She also wants to get to know you and is so friendly! Even though I did not get glasses or contacts they did not try to sell me on anything. I never felt rushed or pressured to buy anything or be upsold on a service.

Neither good nor bad. Just mediocre. They have a decent selection of glasses, but the customer…read moreservice is nothing to rave about.

Everytime I go here the service is always a 10/10. If I need refills and need to call, the staff on…read morethe other end is always efficient and knowledgeable. All my appointments with the doctor have been a great experience, he's very efficient and personable . I recall from my appointment last year, by the time I stepped in the medical assistants were so fast and well organized with getting my appt. Started. They send out text message updates on a timely basis. Overall very pleased w/ my experience

Great experience from start to finish. Very friendly and helpful staff that helped me find frames…read morethat suited me. Convenient location as well is always a plus. Definitely coming here again.

Great interacting and informative. The doctor was great with our children and spent the necessary…read moretime to inform us on next steps and care.

My family has going to this location for 2 years now. They have a great selection of frames for…read moreadults and children. My family never has a problem finding the right pair. The Dr is great at explaining things tomorrow my daughter. He's really patient with her especially during parts of the exam she doesn't like when they flash bright lights in her eyes. I would recommend this place to anyone looking for an optometrist.

Husband needed new prescription glasses and treated me to some new sunglasses. He was actually the…read moreone to research and find this place as he was looking for an optometrist that provided a large selection of higher end brands. He is very picky about his prescription glasses and this place really had a great variety of brands AND styles. Of note: Chrome Hearts; which not many places in the area carry, Chanel, Cartier, Tom Ford, Gucci and more! Making an appointment was easy and the young woman, Maria, who helped us was so sweet. She was patient while we tried a ton of frames and also very knowledgeable about insurances, lens upgrades and going over restrictions and warranties. It was a quick and painless process. In addition, the business was super clean and sparkly. We look forward to making this a regular spot for our eye care needs.

Jeanette helped us today with ordering prescription glasses and she was amazing! Super helpful,…read morepatient, kind, informative and just a pleasure to interact with. I personally appreciate that as this appointment was for my Mom and she's elderly and needs the extra TLC. Jeanette genuinely cared about what my Mom wanted and needed and provided options and thorough explanations of everything. Thank you, Jeanette!

I've been coming here since 2004, and they continue to impress me every time…read more When my frames broke on April 9, I couldn't get through by phone at first--but they quickly followed up via text. After I sent a photo, they scheduled me for April 14. When I arrived, they confirmed my insurance on the spot and replaced my frames right away. Even with a weekend in between, everything was handled smoothly in just five days. Truly grateful for the kind and efficient service!

I've been coming here for nearly a decade. It's convenient, they speak Mandarin Chinese, and…read morethey've been taking my insurance. They do have quite an extensive glasses selection but they always seem too heavy for my nose bridge and prescription. But, it's not their issue after all. They're also really good with phone calls when you have an upcoming appointment or prescription ready.

They insisted that they won't let me purchase soft contact lenses with my old prescription as it is…read moreexpired. I asked if I can get a copy of my records, they said they need a doctor's signature for release. She only comes in on Thursdays. And today is Monday. I am currently driving with one contact lens. I wear RGP hard lenses.

Been going here regularly for a few years now and it's a nice, quiet space to get glasses and your…read moreeyes checked. Staff are all very friendly and listen to your needs and concerns. They have typical designer eyewear (Armani, Coach, Michael kors) but also some lesser known like DIFF. Parking is easy for me, but I typically go on Monday or Friday mornings.

10/10 highly recommended. Dr. Reyes was extremely patient and went into great depth; thoroughly…read moreanswering all of my questions utilizing visual demonstrations leaving me feeling knowledgeable and aware of my overall eye health. Such an outstanding, personable and professional individual making trust and client comfortably a priority! I would like to personally say thank you and I'm excited for my next return!

Simply the best. The entire staff is just so sweet. Great service and I never spend too much time…read morehere either.

This business is located in a plaza right off Norwalk Blvd and the 91 freeway. Great location with…read moreplenty of parking. The office is clean and all the staff is kind and professional. They have a good selection of frames in all price ranges unlike other places that only have expensive luxury options. The staff is so helpful when I am shopping for frames. They make great recommendations when you need help deciding. I have been going here for a few years now and have recommended them to family in the area. There are so many options for optometrists in this area, but this is the best one I've been to.

Been going here for over 40 years. Many of my family & friends go to Dr. Bryan for their vision…read moreneeds. Great eye care and fantastic service.

Dr Bryan Imoto and his staff are so excellent! He explains everything about my eye conditions and…read moremy son and his family are this patients also. The staff is so wonderful helping you and so patient with trying glasses that fits your face and needs. I've been going to this optometry office for over 40 years, when Dr.Ken first Imoto opened his office. Nice beautiful office. Thank you for your patience and good service.