I cannot express how upset I am about my hair appointment that I had earlier today. What was supposed to be a relaxing and enjoyable experience turned out to be incredibly painful, frustrating, and extremely unpleasant.
I specified that I only wanted to get my roots touched up and did not want to get my hair toned because it was much too expensive for my liking. So my stylist began touching up my roots and I can't begin to tell you how painful it was. It felt like my hair was literally being ripped out of my head!!! My eyes teared up more than half the time!! It was so unpleasant and on top of the pain, later in the appointment I found out that my hair was being pulled so hard that my necklace must have gotten snagged and it broke. I was so upset about it.
After she finished touching up my roots and my hair was finished under the dryer, it was time to get my hair washed. My hair getting washed was extremely unpleasant. Water from the sink was going all down my shirt throughout the whole wash, and so many bubbles and soap went into my ear I couldn't even hear out of it. My stylist gave me a towel to clean it out myself. Then she got more soap in it again. I began feeling extremely frustrated and was thankful the appointment was almost over. After my hair was washed, my stylist left for a moment and returned with a bottle full of liquid. I assumed this was a shampoo, so when she began putting it in my hair I asked "oh what is this? Is this a toning shampoo?" That is when my stylist replied "no it's a toner." I DID NOT WANT A TONER! There goes another $85-90 on to my tab!! I replied back "wait I said did not want a toner!" and my stylist insisted that I "needed it." It's my hair, if I say I do not want something in my hair, DO NOT PUT IT IN MY HAIR!!! I don't care if I "need" the toner or not, I said I did not want toner!! Well, it was too late at that point. It was in my hair so there was nothing I could do. She was getting the toner ALL over me and all over the floor, thank goodness I was wearing a robe because my clothes would have been ruined from the blobs of toner. I felt at that point I was going to cry. All I wanted to get was my roots to touched up. I am a graduate student trying to save up for rent, the last thing I want to do is spend half a month's worth of rent on my hair.
After the toner was complete she washed my hair and once again, water went all down my back and soap into my ears. I was counting down the minutes for it to be over at that point. I have had my hair done several times before, so am aware that getting my hair dried costs extra. When I went over to the chair my stylist immediately began drying my hair without asking me if thats what I wanted to get done. I spoke up and told her I did not wanted it dried, and thank goodness I did because she most likely would have dried my whole head. I refused to not let any more money be added to my bill that I did not consent to.
In the end my bill was $160, and I had to leave a tip on top of it, so $175 out of my pocket. I did not plan on spending that much at all, I did not even have enough cash with me so had to put the rest on my card. I had called a day before to double check prices and was told getting a root touch up was $75. At the spa during my appointment my stylist explained that because my hair was lighter, getting my roots touched up would be more expensive. I wish I was notified that when I called!!!!! I would have not gone to this spa if I knew how much money was snuck onto the bill!!! I planned on spending $90 total that day, and my bill was practically doubled. This was the WORST hair experience I have ever had. I feel like my money was completely stolen and robbed from me. I cried the whole drive home. read more