Amazing doctor who listens to his patients. I have spinal problems, 5 slipped discs in my neck…read morecausing pain and restricted movement in my neck, shoulders and arms. Additionally, a drunk driver broke my back in four places so my spine is fused from T10-S2. Dr Shih treats me with a combination of epidurals, PT and medication. He is compassionate, competent and easy to talk to. I'm always have pain, but these treatments help me function and get the most out of life.

Although I absolutely love Dr. Shih, his office staff is curt, condescending and argumentative…read more Once again, I had to wait FIFTEEN MINUTES for someone to answer the phone. Regardless of when I call, whomever answers the phone immediately says "Please wait" and the long waiting begins. This a small office, rarely more than two or three patients in the waiting area at a time. I have never seen it so busy that would require a hold for over 10 mins. They never announce who they are. This staff badly needs receptionist skills. If it wasn't that I was very pleased with Dr. Shih himself, I wouild defintely find another doctor. He is a pain maagement doctor and disappointly his office staff contributes greatly to the pain of even trying to get help.

I called four times -- every week over the last month -- three times I spoke with a live person,…read moreonce I left a message. Each time they took all my information including the reference number on my insurance referral letter and said a nurse would call the next day to schedule an appointment; the outgoing message where I left the voice mail also promised a return call by the next morning. Haven't heard one word from them. The window for my authorization is about to close, so I just asked for a referral to someone else. Putting the best face on it, I'll assume that they have so many satisfied patients that they're just to busy to fit in anyone else ... although it would've been nice if they had said so!

Don't waste your time making an appt. with Dr. Robb He's in…read morehis late 80's now & semi retired. Saw him years ago and all he did was give some samples of Cymbalta & Lyrica out of his cabinet. He's also not writing for any pain meds now unless you have been a patient of his for years. Also pushes epidurals for any back, shoulder or knee problems even knowing they fail most of the time. Most pain doctors push epidurals before writing for anything because it's their money maker. Also I understand they want your full medical history to review before they accept you as a patient (crazy rule) & you have to wait 2 weeks for him decide if he'll see you. Time for his office to close. Honest review.

This place is amazing. Dr. Kraft is genius. This laser therapy is definitely worth it. Dr. Kraft is…read morehilarious. He has a dry humor like Seinfeld. I always get a good laugh. Melissa Picquet is the Office Manager and she runs a tight ship. Because of her organization the office is neat and clean and they are always very accommodating with schedules. We are usually in and out. I would recommend this place. I would recommend the therapy, much better than an actual needle epidural. The laser epidural is ahead of its time and definitely well worth it. You can actually feel it working after each session.

I was referred to LasrMD after a car accident -- not by my doctor, but by my attorney, which…read morealready felt unusual and questionable. At my initial appointment, I asked about the cost of treatment. The entire office seemed surprised by my question. The manager told me it "wouldn't come out of my pocket" because they wanted me to sign a lien against my accident settlement. They recommended 12 visits at $1,000 each and explained that I wouldn't notice any improvement in inflammation until after six treatments. This made me uncomfortable, as the costs were extremely high and the medical necessity was unclear. The whole experience felt more about securing payment than about patient care. When I left, the staff's expressions were telling -- almost as if they knew it was unusual. In my opinion, treatment referrals should come from a licensed physician who has evaluated your condition, not through an attorney. I ultimately decided not to proceed.

Dean has gone above and beyond to identify the issues and make the critical adjustments needed. He…read moreis extremely friendly and partners with you to ensure you are feeling the best you possibly can. His office has a great atmosphere and he has the tools to help destress the body and prime it for the best adjustment possible. If you are looking for an extremely empathetic chiropractor that will take time to listen to what the issues are, identify the exact source of the pain, and also give you a few laughs that are good for your soul then Dean is the doctor for you.

Dr. Dean is the G.O.A.T! I can't say one single bad thing. He's hilarious, quick to respond, kind…read moreand filled with great energy! You don't meet people like him everyday. Aside from his charisma, he's also great at what he does. He fixed my boyfriend's back & my shoulder. After the session he even invited us to his stand up comedy show! One of the most spontaneous adventures I've ever had. We couldn't stop laughing LOL. Prior to meeting him, we were just in pain.. we came out feeling better & made a new friend. He's great! Check him out!

I have been going to doctor root for many years. This is not a fake review, and no one asked me to…read morewrite a review, so I want to state this to anyone who things the 5-star reviews are not real. I have had 15 surgeries in 12 years and have an aggressive autoimmune disease that requires pain management and injections and all manner of treatment options. The care and compassion are wonderful. If you live with chronic pain in the current climate, it can be impossible to get long-term help or get compassionate care. But Dr. Root will and can help. From spine shots and other options, they have an solution for almost every problem; this has been my experience. The office staff are helpful and wonderful -- they don't judge and do their best to understand and manage your needs. Also, they answer the phone; however, if they are busy and you leave a message, they WILL CALL YOU BACK -- a concept that is forgotten in many medical facilities. There are not enough kind words to explain how much they have helped me live a full and happy life beyond my condition. Thank you, thank you, thank you to Dr. Root and his magical team of marvelous and kind medical professionals (you know who you are :-)).

Dr Matthew Root is helpful and knowledgable. But the office staff is not helpful. They are not…read morecaring and or dont even provide information. My husband had an accident and was referred here. There were forms that were needed to be filled ip by the doctor and instead of assisting - they would immediately brush u off and give all the reasons why it cant be done. And they finally said they will have the doctor sign it and would follow up but never did. The customer service of the office staff is so poor.

Amazing always takes care of me and feels better I come for the hydration IV with a booster of B12,…read morevitamin C, pain-free, and a very pleasant staff

I have been coming to Dr. Revive since I moved to the alley in 2021. I will not go anywhere else…read more The staff is always kind and welcoming. The IV I always get is the immune IV to help with my Lupus symptoms. When I have pain, inflammation and my energy level is low I come to Dr. Revive. Depending on how bad my symptoms are I will start feeling better 8-24 hours later. I recommend Dr. Revive to anyone with health issues.

This place has really helped me out with my process. They are so warm and welcoming!…read more During sessions, I truly relax and drift away just like they promised I would. It is an amazing place for those in need of a great service for acupuncture. Thank you very much!

I've suffered from chronic back pain for years and have seen several acupuncturists over that time…read more Dr. Ko is easily one of the best. In fact, I usually don't notice much improvement until THE DAY AFTER acupuncture, but Dr. Ko was different -- I felt relief immediately after my very first treatment. In fact, I could barely walk when I came in that day, and he really straightened me out, so to speak! I've been back about a dozen times since then, and I'll continue going when needed. I also want to give a shout-out to the staff, who are always so kind, attentive, and welcoming. The whole experience has been consistently positive, and I'm very grateful to have found Dr. Ko and his team. Highly recommend!

I am writing this review on behalf of my husband and myself as we are both patients of Dr…read more Thomassian. Dr. Thomassian is truly one of the most fantastic doctors we've ever had. He proves that a doctor's visit doesn't need to be hours long to be thorough, thoughtful, detailed, effective, and--most importantly--to make you feel genuinely seen and heard. He is incredibly prompt and respectful of your time, while somehow never making the appointment feel rushed. He's kind, funny, caring, attentive, and has a way of immediately putting your mind at ease. I left feeling completely confident that my health is in very good hands. I'm newly postpartum, and he has been wonderful in helping me navigate the reins of this new chapter and come up with a plan for a truly healthy future so I can be my best self for my baby. He was incredibly thorough, provided me with excellent referrals, and made the entire process so seamless. I was able to have my labs done immediately after my appointment, received the results that same day, and he had already reviewed and addressed them with me. That kind of attentiveness and follow-through is so appreciated and, unfortunately, not something you find everywhere. He even went the extra mile discussing medication options and copays with me, actively trying to find the most affordable choices--definitely not something most PCPs go out of their way to do. Dr. Thomassian is the epitome of a doctor who genuinely loves what he does and truly cares about helping people. My husband and I both agree that we'll proudly and gladly keep him as our PCP until we're old and gray. Sorry, Dr. Thomassian--you're stuck with us for life! Couldn't recommend him more highly. Also, the staff was really great and super welcoming. I felt right at home from the first second I joined the clinic. Thanks for everything!

Dr. Thomassian is simply the best. I've had a number of…read moremedical issues over the years, and he consistently takes the time to really listen and think things through. I've never felt rushed, and he's always been thoughtful about ordering tests and following up when needed. I've seen some negative reviews about the office staff, but that hasn't been my experience at all. Anytime I've interacted with them, they've been kind, responsive, and genuinely helpful. I'm very grateful to have a PCP who is both knowledgeable and compassionate,it makes a huge difference when navigating ongoing medical issues

-5 Stars! The person..Cate..in this office should not be serving the public! Rude is putting it…read moremildly. No return calls after leaving msgs on an Urgent matter. Then lying directly to me on phone. Cancelled appointment 2 hours before time and totally rude and untruthful about situation. Then when I called her to task on her BS she lied again and just hung up on me!! Didn't care about the urgency need of patient whatsoever! Unbelievable!

Dr. Robb has been treating me for nearly 18 months now. And although the office is a bit on the…read moreolder side, the parking wonky at times, reception gets overwhelmed and can seem unfriendly at first, and several other minor such factors--I urge anyone with serious chronic pain challenges to give this practice a real chance. Dr. Robb is a fifty year veteran of his field of practice, and yet remains abreast of all the latest science and methods. He truly only still practices at his age because of his passionate believe in the therapies he uses and his lifelong mission to help people manage and treat pain while avoiding surgery as much as humanly possible. Trust me, it's worth putting up with the minor inconveniences mentioned at the beginning, to receive such quality treatment. Well worth it.

I'd skip this place. The doctor basically works via phone call only. The front desk staff turnover…read moreis alarmingly high. Basic things like records requests, referrals, and prescriptions take an unreasonable amount of time and effort on the part of patients. Basically, you have to volunteer as a temporary, part-time manager and ensure the staff does their job until they fulfill your request. With all the providers working in this area, Prime Care Physicians should be your last resort.

I would not recommend this office. I made appointments with Dr. Arash Matian on two separate…read moreoccasions, and both times he failed to show up for the scheduled appointment. Despite not being seen by the doctor, I was still charged a copay through my insurance. The lack of professionalism, communication, and respect for patients' time was extremely frustrating. Patients schedule appointments expecting medical care, not to be stood up and billed for services they never received. My experience left me feeling that this practice is more concerned with collecting payments than providing quality patient care. It is very unfortunate how patients are treated here. I would strongly encourage others to look elsewhere for medical care.