Again, I can not speak highly enough of Dr. Shih and his care. However, I am continuously…read morefrustrated and disturbed by the office staff. Again, I called today to set up an appointment, the person who answered the phone did not identify themselves, they never do! When I gave a greeting there was total silence, I identified myself and asked how the person was , to get some type of response, but no response. Although I was able to set an appointment , I absolutely dread calling this office. This staff desperately needs professional development in reception behavior. Dr. Shih and his patients deserve better!

Amazing doctor who listens to his patients. I have spinal problems, 5 slipped discs in my neck…read morecausing pain and restricted movement in my neck, shoulders and arms. Additionally, a drunk driver broke my back in four places so my spine is fused from T10-S2. Dr Shih treats me with a combination of epidurals, PT and medication. He is compassionate, competent and easy to talk to. I'm always have pain, but these treatments help me function and get the most out of life.

I called four times -- every week over the last month -- three times I spoke with a live person,…read moreonce I left a message. Each time they took all my information including the reference number on my insurance referral letter and said a nurse would call the next day to schedule an appointment; the outgoing message where I left the voice mail also promised a return call by the next morning. Haven't heard one word from them. The window for my authorization is about to close, so I just asked for a referral to someone else. Putting the best face on it, I'll assume that they have so many satisfied patients that they're just to busy to fit in anyone else ... although it would've been nice if they had said so!

Don't waste your time making an appt. with Dr. Robb He's in…read morehis late 80's now & semi retired. Saw him years ago and all he did was give some samples of Cymbalta & Lyrica out of his cabinet. He's also not writing for any pain meds now unless you have been a patient of his for years. Also pushes epidurals for any back, shoulder or knee problems even knowing they fail most of the time. Most pain doctors push epidurals before writing for anything because it's their money maker. Also I understand they want your full medical history to review before they accept you as a patient (crazy rule) & you have to wait 2 weeks for him decide if he'll see you. Time for his office to close. Honest review.

This place is amazing. Dr. Kraft is genius. This laser therapy is definitely worth it. Dr. Kraft is…read morehilarious. He has a dry humor like Seinfeld. I always get a good laugh. Melissa Picquet is the Office Manager and she runs a tight ship. Because of her organization the office is neat and clean and they are always very accommodating with schedules. We are usually in and out. I would recommend this place. I would recommend the therapy, much better than an actual needle epidural. The laser epidural is ahead of its time and definitely well worth it. You can actually feel it working after each session.

I was referred to LasrMD after a car accident -- not by my doctor, but by my attorney, which…read morealready felt unusual and questionable. At my initial appointment, I asked about the cost of treatment. The entire office seemed surprised by my question. The manager told me it "wouldn't come out of my pocket" because they wanted me to sign a lien against my accident settlement. They recommended 12 visits at $1,000 each and explained that I wouldn't notice any improvement in inflammation until after six treatments. This made me uncomfortable, as the costs were extremely high and the medical necessity was unclear. The whole experience felt more about securing payment than about patient care. When I left, the staff's expressions were telling -- almost as if they knew it was unusual. In my opinion, treatment referrals should come from a licensed physician who has evaluated your condition, not through an attorney. I ultimately decided not to proceed.

absolutely amazing. I called at 7:30 this morning and got an appointment by 8:30am he was so…read moreunderstanding of the pain i was in and knew exactly what to do. great advice afterwords as well. 10/10 would recommend. feeling so much better

Dean has gone above and beyond to identify the issues and make the critical adjustments needed. He…read moreis extremely friendly and partners with you to ensure you are feeling the best you possibly can. His office has a great atmosphere and he has the tools to help destress the body and prime it for the best adjustment possible. If you are looking for an extremely empathetic chiropractor that will take time to listen to what the issues are, identify the exact source of the pain, and also give you a few laughs that are good for your soul then Dean is the doctor for you.

When attempting to make appointments, the phone is not being answered, nor did I ever receive any…read morecall backs after leaving a voicemail. Dr.Root is always running late and will have me waiting either in the office or through tele-med. Aside from that, he's a nice person. Receptionists need to be more welcoming and friendly. I thought maybe the younger receptionist was having a bad day due to the way she was speaking to me in a patronizing manner when I asked about parking but then I came another time and she was just as rude.

I have been going to doctor root for many years. This is not a fake review, and no one asked me to…read morewrite a review, so I want to state this to anyone who things the 5-star reviews are not real. I have had 15 surgeries in 12 years and have an aggressive autoimmune disease that requires pain management and injections and all manner of treatment options. The care and compassion are wonderful. If you live with chronic pain in the current climate, it can be impossible to get long-term help or get compassionate care. But Dr. Root will and can help. From spine shots and other options, they have an solution for almost every problem; this has been my experience. The office staff are helpful and wonderful -- they don't judge and do their best to understand and manage your needs. Also, they answer the phone; however, if they are busy and you leave a message, they WILL CALL YOU BACK -- a concept that is forgotten in many medical facilities. There are not enough kind words to explain how much they have helped me live a full and happy life beyond my condition. Thank you, thank you, thank you to Dr. Root and his magical team of marvelous and kind medical professionals (you know who you are :-)).

Amazing always takes care of me and feels better I come for the hydration IV with a booster of B12,…read morevitamin C, pain-free, and a very pleasant staff

I have been coming to Dr. Revive since I moved to the alley in 2021. I will not go anywhere else…read more The staff is always kind and welcoming. The IV I always get is the immune IV to help with my Lupus symptoms. When I have pain, inflammation and my energy level is low I come to Dr. Revive. Depending on how bad my symptoms are I will start feeling better 8-24 hours later. I recommend Dr. Revive to anyone with health issues.

Have had many treatments with Dr. Ko. Very attentive with great results. Highly recommend.read more

They are amazing. Came in with back pain and got the 10 treatment package and it was healed within…read more5! I will definitely be back.

Dr. Thomassian is simply the best. I've had a number of…read moremedical issues over the years, and he consistently takes the time to really listen and think things through. I've never felt rushed, and he's always been thoughtful about ordering tests and following up when needed. I've seen some negative reviews about the office staff, but that hasn't been my experience at all. Anytime I've interacted with them, they've been kind, responsive, and genuinely helpful. I'm very grateful to have a PCP who is both knowledgeable and compassionate,it makes a huge difference when navigating ongoing medical issues

Ara Thomassian, MD is the best doctor I have ever had, fast easy to speak with and his people that…read morework with him are the best I am surprised he has not had to limit the number of patients because he is so qualified. He is simply the best. Larry B Stevenson

-5 Stars! The person..Cate..in this office should not be serving the public! Rude is putting it…read moremildly. No return calls after leaving msgs on an Urgent matter. Then lying directly to me on phone. Cancelled appointment 2 hours before time and totally rude and untruthful about situation. Then when I called her to task on her BS she lied again and just hung up on me!! Didn't care about the urgency need of patient whatsoever! Unbelievable!

Dr. Robb has been treating me for nearly 18 months now. And although the office is a bit on the…read moreolder side, the parking wonky at times, reception gets overwhelmed and can seem unfriendly at first, and several other minor such factors--I urge anyone with serious chronic pain challenges to give this practice a real chance. Dr. Robb is a fifty year veteran of his field of practice, and yet remains abreast of all the latest science and methods. He truly only still practices at his age because of his passionate believe in the therapies he uses and his lifelong mission to help people manage and treat pain while avoiding surgery as much as humanly possible. Trust me, it's worth putting up with the minor inconveniences mentioned at the beginning, to receive such quality treatment. Well worth it.

Wow what a shame! I read some of the bad reviews. I wish they had a good experience…read more Recently my insurance carrier changed and they asked me if I wanted to change doctors. I asked to stay with Dr. Matian. My experience with the PA named Jackie has been consistently positive. My experience with Dr. Martin also has been consistently positive. Sometimes he cannot fulfill my requests (like this week) and he provides an explanation. It doesn't change my opinion of how accommodating and compassionate he has been. Yes, it is hard to reach someone at the office. My experience with the staff in-person has been positive. There is a male worker and Colleen who are consistently gracious and have follow through.

I'd skip this place. The doctor basically works via phone call only. The front desk staff turnover…read moreis alarmingly high. Basic things like records requests, referrals, and prescriptions take an unreasonable amount of time and effort on the part of patients. Basically, you have to volunteer as a temporary, part-time manager and ensure the staff does their job until they fulfill your request. With all the providers working in this area, Prime Care Physicians should be your last resort.