I was very pleased with my 5 night stay here for a birding trip. It is centrally located between Skagit Flats (to the south) and Samish Flats (to the north). It's an easy 12 mile drive on SR11 to a wonderful sunset view dinner at Chuckanut Manon. I thought the place was very clean; no lingering hair or dust bunnies in my room (I notice these things!), no sticky or smudgy spots on tables, elevator buttons, doors, floors, etc. the breakfast was typical; scrambled eggs, tatertot potatoes, sausage, plus cereal, yogurt, fruit. I brought my own coffee but noticed there was a 24 hr Expresso place within walking distance. Other nearby notable dining places are Voras Thai Kitchen & Tacos Tecalitian. read more

Very poor, food poisoning after eggs for breakfast, no help from hotel. Room not cleaned properly, no hovering, no clean beding for 3 weeks. Email to hotel and offered 20% refund, now its impossible to get refund as it was paid through priceline. No more communication from email. You visit, have problems, you communicate, and its only false replies. Not good. read more

Unfortunately it was a terrible stay. Hotel options are slim pickings in the area, so there weren't many options, so it seemed like the most decent choice. We checked in on Thursday (reservation had been made months prior, as we were there for a wedding). We arrived to our (first) room and were first hit with a musty/old smell. Thought maybe we just needed to kick the air on, so we did (which did nothing but circulate the stink). Then we went to hang up items in the closet, and the hanging rack was down in the middle of the closet (meaning even if you hung a regular sized jacket or shirt, it would be dragging on the floor of the closet). We figured out after that, that the room we were given was an ADA (handicapped) room. As someone who has a father in law who is disabled from cancer, it blew our mind that the room was not saved for someone who needed it. We are 3 fully capable adults, and were attending a wedding, so with no way to hang dresses and a suit (plus the smell), we asked to be moved to a regular room (this was after we had already unpacked almost all of our stuff before seeing the closet). They moved us to another room and all was fine (except it was right next to the ice machine). We unpacked all of our stuff (for the second time in less than an hour), finally had a chance to sit down and relax for a bit, and less than an hour later, the front desk called our room and told us that they needed to move us to another room (single king), because *they* overbooked the hotel due to a tournament that weekend, and we would not have a room on Saturday night. Keep in mind that we are 3 adults and obviously there was no way we could all fit/sleep in one bed). I headed down to the front desk to talk to them and see what was going on. Again, they told me the same thing, that they only had a single king because of the tournament. I told them that made no sense because we booked months prior, and weren't getting a group rate or anything like the tournament folks....and the tournament folks hadn't even checked in yet. So they would rather move us (paying full rates) for the THIRD time and give us (3 adults) a room with ONE bed, instead of doing that with someone else who booked with a cheaper group rate, and who hadn't even checked in yet! I was told to come back to the front desk at 8am the next morning and talk to the manager. The next morning I went down (yet again) and waited until closer to 9am (to give them time to get in, etc). To my surprise, said manager (who I was told would be in at 8am) was not there. So I then talked to another girl, and explained the whole situation, and she completely agreed that it was a mess, should not have happened and didn't make sense to move us. She called the manager and they attempted to try and give us another room (with pull out sofa). I told them no. That we were headed to set up for the wedding and for the rehearsal dinner, and that we would be gone all day the next day for the wedding. We were basically only at the hotel to sleep at night, and since we were leaving and would be gone, we didn't have time to move for the third time in two days (let alone since we were leaving to head to set up the wedding venue). Luckily the girl was super helpful and said she would move things around and that we could stay in our room. For what it's worth, the girls at the desk (all 3 we dealt with) were super nice, so I don't blame them. I blame the hotel for overbooking, and then randomly picking us to be the ones they tried to completely shaft by asking to move rooms for the 3rd time. On top of the many hours wasted dealing with the room chaos, the rooms were outdated (who still decorates with purple??), and the room they put us in was right next to the ice machine (so hearing people fill up coolers and stuff starting around 6am was terrible). The pillows are completely flat and useless (my neck is still recovering days later), the downstairs lobby bathroom was hot mess even around 8am (see pic) - so no one is checking them enough obviously. The room doors close, click and slam SO loud. You literally hear every single person come and leave each room, a million times over and over at all hours. Also, the housekeepers decided to have a full blown conversation (almost yelling down to each other) in the hallway, for over 40 min at 7am. So yeah, if you want a stress free hotel stay, or would like to actually sleep, go elsewhere. read more

La Quinta Inn & Suites - 8:30am in the front lobby bathroom. Instead of refilling, there is a roll thrown on top? - Hotels Near Me - Burlington, Washington

Stayed here for 3 nights. No housekeeping was done. Tried calling front desk to request and was told it happens "every other day". But it didn't happen at all. And no luck trying to call from your hotel room - no one answers any of the lines. read more

What an awesome find! The place still smells and looks new! We ended up stopping here for a night while on a road trip with our two small dogs. We were so happy to find out they were pet friendly. It cost us an extra $20 per pet per night, but it was worth it! The room was $94 plus tax for a king bed, nonsmoking room. Our room included a mini-fridge, microwave, coffee maker, hair dryer and bathroom amenities. The A/C was on a wall thermostat, which was pretty handy. The check-in process was pretty simple. They are following covid restrictions and employees are wearing masks. Masks are required inside and they have hand sanitizer stations set up for guests. Overall a great experience! We would definitely stay here again. Would highly recommend. read more

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worst experience we have ever had in Hotel! Do Not Stay here! The Manager Esmeralda Garcia has no business being in charge!!! she isn't even qualified to take out the garbage. we were kept up all night by a neighboring room so we complained many time but got dismissed every time so we call the police but the got dismissed by the staff to. the next day we asked for a refund and they insulted us with a 10% discount!!! the room was dirty the staff was horrendous and horrible to deal with. spend your hard earned money somewhere else!!!!!! read more

TL;DL: New hotel. Very clean. Excellent stay. Great staff. Pet friendly. Free breakfast. Indoor pool. We actually wanted to extend but they were booked full. This was a stay-cation for us and it was everything we needed. The room was very spacious. We loved the free breakfast and having the coffee on tap all day in the lobby. The indoor pool was always empty when we went in, although the hotel was busy. So we usually had it all to ourselves. Breakfast was more than enough and came with cereal, breads/bagels, yogurt, juices, fruit, meats, eggs, waffle maker & more. WiFi was fast and efficient. And of course, this hotel is pet friendly. Our little guy had a great time at the hotel too. I don't think I have a single negative thing to say. read more

Visited this spot during covid-19 happening. Had Kleenex in elevator to press buttons with. Hand sanitizer available at entrance of elevator. Masks required. Employee was helpful at front desk and friendly. Bed and pillows were okay comfortably. Heard people in the other rooms next to us at 11 at night, down the hall, and outside. Had to turn on the tv to block out there noise as I was falling asleep. Pool was closed. Breakfast was alright. Had to line up to order it instead of self serve so there weren't that many options. Loved the mirror in the bathroom. Beautiful view outside window. WiFi available. read more

La Quinta Inn & Suites - View from hotel room - Hotels Near Me - Burlington, Washington

The front desk staff was rude from the moment we checked in. Especially after I corrected one of the clerks about the length of our stay, she was very angry after that and that's when our Christmas night from hell began. First, we we wearing masks, nobody else in the hotel were and staff was friendly to everyone but us, because we were wearing masks. Then when we got to our room, they gave us the worst room they had, it was in a tiny dark corner and was about 1/2 the size of the normal room, painted black! But we thought we had reserved a King Deluxe with a sofa. I called down to the front office to explain this, even saying I'd pay more if I needed to. The hotel was 1/4 booked, I know because The Expedia and Wyndham customer service told me so. When I was talking to them at the front desk, I was professional but I was certainly irritated by their unprofessionalism and their snotty teenage attitudes, regardless the front desk hung up the phone on us. My husband, always calm, cool and collected went to speak to the front desk and they treated him terribly and accused him of harassment for asking for two customer service forms. He came back to the room, defeated. Then some random lady calls our room and starts screaming at us that we're hassling their staff, when of course the opposite was true. We were being harassed. I called Expedia (who gave us a FULL refund ) so would could book our own upgrade but the front desk BLOCKED Expedia from booking any rooms at all! So I called Wyndham rewards and I booked a King Suite through them myself. We went down to the front desk where they REFUSED to honor our new reservations. Of course the spoiled, petty desk clerks just started at us. We were recording the event because they had accused my husband of harassment. She then, again called Esmeralda, the worst hotel manager in the state of Washington to have "talk with us" again. Their approach is hostility, not hospitality and she got on the phone, started once again screaming at us. Berating and insulting us, all from her comfy couch at home. Never once reviewing or looking at the entire situation. What had we done?! Filming a situation like that is perfectly legal in the state of WA. Screaming Esmeralda told us to stop filming and we complied. She never once tried to get her team to behave like professionals and only acted as an accelerator to an very unfriendly situation. But then Esmeralda told us we could stay for the night but had to leave n the morning?! Again we had done nothing but request the room we thought we had booked. But Esmeralda has a hateful heart and the last thing she wanted to do was help her customers at which point she screamed (all she did was scream), over the phone at the front desk "Actually LEAVE MY hotel now, you have to go now!". She scared my support dog, she scared me and my husband. It's not the greatest neighborhood in the world, pretty sketchy actually. The teenagers and 20 somethings like to party there and cause lots of noise, but they had zero problems with them, just us and we had no other place to go on Christmas night. The two front desk clerks had their roided out cousin standing two feet away from us tryin to intimidate us. These people are cruel, quick to judgement, lack any form of professional courtesy and are completely unfit for working with the public. When we filed our complaint, guess who was put in charge of the investigation? That's right queen Esmerelda who did absolutely nothing but block us for life from a hotel we had been staying at for years. It was the least Merry Christmas I've ever had and they ruined my birthday two days later because of their pettiness and ugliness. But I would say this is a great hotel for the despicable, the MAGA CROWD. They get off on "owning the libs and making them pay." And treating people worse than dogs. If you do book a room make sure you bring Esmeralda a toad, I heard she likes toads. Most witches do. We were harassed, yelled at, bullied and outright discriminated against. Never book this hotel, plenty of good options in Mt. Vernon or Bellingham. The final thing they yelled at us, as we were leaving the hotel at 9pm Christmas night with no other place to stay... "Fuck you, you stupid bitch." That rang through the entire lobby. I guess this is our new MAGA future, Fascist hotels. You've been warned! read more

La Quinta Inn & Suites - This is how nicely they dress for their job on Christmas Day and this is the only expression she had for us. - Hotels Near Me - Burlington, Washington

Quality of this hotel is nice.... The incompetent staff is not, we got charged twice for a one night stay and they have yet to figure out how to offer a refund,.. instead of processing a refund they then actually charge us again and can't figure out how to refund us... I'd only stay here if you want to be charged multiple times for a one night stay when it's a "new system" read more

We stayed here for one night and it was a horrible experience. The room was not cleaned properly. Loud people all throughout the night. Slamming doors. Running up and down the halls at night (not children). Complained to the front desk and they did nothing. Never stay here. read more

What an absolute disappointment, waste of money, just all out bad experience. We pay money to stay here and sleep at night, not listen to noisy and inconsiderate guests until 1 in the morning. Even after a call to front desk I still put up with a door being slammed repeatedly, people running back and forth and banging furniture around. Not cool. Breakfast made me sad more than anything, I've never been so disappointed by la Quinta. Just a terrible experience all around, 10/10 would NEVER recommend this place. There were boogers on the walls, obviously the room had not been cleaned well, there was food on the floor. The floor plan is terrible, doors slam into each other, this is NOT the place to stay if you're looking for peace and quiet or honestly just an enjoyable experience at all. What a waste, I'm so bummed. Don't stay here. read more

Dirty and the walls were thin. It looks like there are long term residents, one standing outside his door smoking. I wouldn't stay here again. read more

It's the little things. Nice, new, good place to stay. Went down to get 4 small bottles of water-10.80. excuse me? I expected maybe double or triple regular prices-not eleven dollars for four small bottles. No thank you. After hearing him tell the white lady ahead of us, "no charge" for the water I was surprised at any charge, let alone 11 bucks. Then this morning when we went to leave we decided to get the breakfast bag- that had to be brought out- so we stood there while she decided to play on the computer. Holding our bags and belongings-and she kept computing. And more computing. You know what, enough. Ok, I won't say it's race, I will say the other reviews were about good service- service we just didn't see. It was already a three from the water, add in the "stand right there and wait until I decide to give it to you later"? This would be no stars if that was an option. read more

We've stayed here twice now and each time has been great! The hotel is fairly new and everything is bright and clean. The staff is super attentive and check in was very quick. Beds are comfy and rooms are nice and quiet. We had a fridge/coffee maker/microwave which was convenient since we stayed for over a week. They have a continental breakfast which smelled great but I never went down to try it. read more

Meh. Shiny rooms but minimal sound insulation, the bed shakes when doors close in the hallway and it's all quite loud. The tv is not a smart TV, the internet is spotty, I couldn't connect on a Friday night and was told by the front desk that it doesn't function well when the hotel is full. Er.... Eventually I did connect but kept getting kicked off. Not a reasonable place to stay. read more

This place is new here only a year old , in this area. I have to say this is absolutely an amazing Hotel. Staff goes above and beyond to be helpful, and accommodate their guests. Even in spite of the pandemic . I am super impressed ! read more

La Quinta Inn & Suites - Hotels Near Me - Burlington, Washington

Hotel is brand new, beautiful and an incredible location. Sadly, the staff is all new as well and they don't know the information about the local area and hotel as well as they should. The bed was hard as a rock and uncomfortable. I asked what the brand of the bed was, and they did not know. Breakfast was nice and had delicious pancakes. Having the syrup in a dispenser was disappointing, and using all pre prepared foods is fine, but nothing special. i know that they will all learn the business and the hotel, but it takes time. As an EV car owner is was awesome to have the EV charging station. the hotel should post the space EV only in the morning a Toyota Sedan non-EV was parked in the space, because they were too lazy to walk from the back of the property read more

By far a great hotel and stay. This place is awesome, new and very comfortable with a great modernize Sleek design. Nothing less than superb and well worth your money, time and sleep. read more

I'm reviewing this hotel as i am still in hotel and I'm tired and irritated! Not from the state and my husband and I are visiting Cascades National Park.. this hotel came up as nearest (1.5 hours away) ... but it had descent reviews so we booked it since it was the closest! Checked into hotel two days ago .. the hotel is situated in a very busy area with traffic yet restaurant choices are scarce .. not the best area but we thought ok we'll be only sleeping here. We were so tired the first night.. jumped in shower where we noticed the sliding glass door of the shower is at an angle and kept sliding opened as I am showering.. soooo.. u either leave the door opened as you shower and let a puddle of water build up outside and slip when u come out of shower or hold it with one hand as you shower the entire time . Well.. I held it to avoid me slipping later Finally .... time to rest! ... this is where my reason for not a great review starts.. the walls of this hotel do not soak up sound to help you get a good night sleep! I was about three doors from elevator and all night I can hear people getting in and out of elevator.. being so loud .. laughing.. no consideration for people sleeping.. it was past midnight when I was irritated with the noise! People slamming doors.. someone running down hall.. thennnnn TV goes on at about 4am super loud and what sounds like furniture being moved around! I finally call downstairs and ask for a room change .. the girl who answers tells me OH THOSE ARE THE REFINERY WORKERS YOU HEAR IN THEIR ROOMS THEY LEAVE EARKY SO TGEYRE UP EARLY.. I'm thinking OK YOU PUT GUEST NEXT TO PEOPLE WHO YOU KNOW WILL BE UP REALLY EARKY INSTEAD OF PUTTING TGEM TOGETHER AWAY FROM EVERYONE ELSE.. nice! (Sarcasm) .. got ready went downstairs as I have one more night and cannot stand being in this room.. we are up EARKY usually but it's hard to if you are not well rested! So the girl tells me she has nothing to give me but two queen size room.. we are irritated because we don't wanna be where we were located at anymore.. so we decide to agree with it.. we'll take the two queen size beds.. then she tells me WELL I DINT LIJE DOING THIS BUT TGERE IS A HANDY CAP RIOM AVAILABLE THAT YOU MAY KIKE ITS BIGGER .. so I take it.. walked in and it's not bigger than the one we had paid for it's the same size but does have certain accommodations for handicap people (bath tub has handles.. smoke detector .. etc) .. again .. we paid for the king size room that was smoke! Same size as this.. this actually feels a little smaller! Anyway.. so the first thing my husb and I always do is pull back the sheets and comforter and look at the blankets .. very bottom where feet area will usually tell us if housekeeping has actually changed bedding before we checked in.. guess what? Whoever slept in the room before us definitely let us know maintenance did not change the sheets.. we found hair .. coarse black hair so if it was from their legs or elsewhere it was there and disgusting! There was hair throughout the bed.. letting us know the bedding was not clean! They just redid the bed and let about her guest check in! During a pandemic you would think this would be taken more serious! But I guess not here! We called downstairs and a female who's time sounded like she may have been maintenance boss lady came and redid our bed ... this is why I'm giving this place the two stars! My husband just let them know and she cane right away! So yes credit should be given where it's due! We decided to call it a night.. oh my gosh.. this again? Like I said seems as if walls here don't hide anything.. a while into being asleep I hear next door to us what may have been our neighbors having sex because the bed or something was hitting the wall where our bed's head rest is.. my husband : well.. that went from bad to worse! I am not about to listen to this so I finally knocked on the wall for them to be quiet! They got the hint ! Doors are super loud! It is not 530 yet and I've been hearing the doors of people's room slam.. women out there laughing .. may be the same people from the night before as we were moved down the hall away from the elevator! I can hear people using .. flushing the toilet .. water running from toilet and now it sounds like they're using plunger on toilet.. I definitely will not be booking another hotel room through this chain! read more

Very clean and new, a pleasant hotel experience. We were dissatisfied that the walls seemed very thin and we could hear noise in the hallway and from neighboring rooms. The other issue is they allow dogs and there were a lot of dogs staying the weekend we were and the barking woke my husband up quite early. They seemed to have good cleanliness for Covid-19 which was reassuring. It's the nicest hotel in the area but I wish they did not allow dogs and had superior sound barrier walls. read more

This hotel is asking if you are in Skagit county resident and whether you've been displaced due to power outages. So they can collect an extra $150 incidental fee. read more

Nice clean modern looking hotel. The staff is very friendly. I used the pool and hot tub in the evening and it was pretty relaxing. Our room was pretty big with modern fixtures and finishes. I would definitely stay here again. The price is also affordable. read more

Clean , but definitely not a place to vacation. Place is for business class only , minimal service and friendliness guaranteed. Rooms are dark and bland and coffee is pathetic. Wouldn't stay here again that's for sure. Do not recommend unless your just a sullen person like the hotel itself read more

Good afternoon John Vestal my name is Julius A Farrar Jr.  my wife and I stayed at your Burlington location Feb 3rd and we had a great stay.  Because of that great stay we decided to come back as our house is being remodeled (same reason we came the first time).   When I checked in we had a completely different experience. 1. When I asked about the incidental deposit the "lady" checking us in said the reason for it is because people in Skagit County trash the rooms.  And she proceeded to tell me that there was no reason for locals to stay here.  I was taken aback by that response.  If I wanted to stay in a hotel, for any reason, isn't that why hotels are here?  And isn't that my prerogative?!  Rude!! 2. Staying before there was nothing asked about having to provide my wife's name. This time she insisted it be provided and followed that up with....if I didn't provide it she wasn't going to check us in!!  Again, rudely!!!!! 3. Last time I had to provide my AAA card to get the correct rate. This time she was again rude and almost threw my card back at me because she said she didn't need it. The inconsistencies and rudeness of this hotel is unbelievable.  She should not be working in a customer service industry if this is how she treats customers.  Or maybe she is racist and that's why I was treated so very poorly!   Room 408 on Feb 19, 2022 Julius A Farrar Jr read more

Hotel is very nice. Pretty much brand new and everything is very nice and up to date. Free breakfast was very good. Eggs potatoes sausage etc.... staff was very friendly and helpful. This hotel is very comfortable and near everything. Costco and restaurants are very close by. Pet friendly. Bed was very comfortable and room very clean. No complaints and will definitely stay here again. read more

Excellent customer service! I've stayed here a few times. See Elizabeth!!! She is so wonderful. She remembers me every time and she's so efficient and friendly! The manager is also very respectful and very prompt if any issues arrive. His name is John and he's as professional as they come. If you need a place to stay or a quick get-a-way, highly recommended!! They are very clean and tidy. I've never seen a mess. Plus, free breakfast! read more

I just wanted to thank Freeman at he front desk for all the help over the week i was there. Freeman kept everything spotless and sanitized in the lobby. Freeman Thank you so much again for being super sweet, it really means a lot. I stayed 8/6 to 8/13 read more