1. LA VIP Tours & Charters

    1. LA VIP Tours & Charters

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    LA VIP Tours & Charters

    4.5 (45 reviews)
    Open 6:00 am - 11:00 pm

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    Response time

    1 hour

    Response rate

    100%

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    15 days ago

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    1 month ago

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    4 months ago

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    1 year ago

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    9 months ago

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    10 months ago

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    Alex K.

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    11 months ago

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    9 months ago

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    9 months ago

    Julio was an amazing driver for our Artnight event! Very professional and safe driver! Would recommend him to come back out!!

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    Alex K.

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    9 months ago

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    11 months ago

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    8 months ago

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    Alex K.

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    9 months ago

    Julio our driver is awesome! Made the trip so much fun and always checking on what we need!

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    Alex K.

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    5 months ago

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    9 months ago

    Julio was a great driver and ensured we had and were safe throughout the day! Highly recommend!

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    Alex K.

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    1 year ago

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    9 months ago

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    8 months ago

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    9 months ago

    We had Julio as our driver ! Very professional & brought free waters ! Would definitely recommend.

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    Alex K.

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    9 months ago

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    9 months ago

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    10 months ago

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    Alexander K.

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    9 months ago

    Julio is both professional and hilarious. He arrived early and was very patient as our group ran over time.

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    1 year ago

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    2 years ago

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    2 years ago

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    Page 1 of 2

    Ask the Community - LA VIP Tours & Charters

    Review Highlights - LA VIP Tours & Charters

    I want to give a special shout out to Julio, who went above and beyond to make my experience memorable.

    Mentioned in 12 reviews

    Read more highlights

    FlixBus

    FlixBus

    1.5
    (489 reviews)

    Normally I would take Amtrak for my trip but on this particular day they had planned track…read moremaintenance which would had ment 2 separate train ride and a bus connection... so I went with FlixBus since it's just 1 bus ride with 2 stops. I had pay the fee for an extra seat for extra space and also picked the "panorama" seat selection to be in the front and as the name suggests, a panorama view out the front window. Instead I got a backward facing seat at a table for 4 with the passengers facing me using the shared table for their carry on and wanting to use my extra seat for bag storage.

    If I could give a lower rating I would. I bought premium, front-row seats for a bus trip from…read moreLviv, Ukraine to Krakow, Poland for July 28, 2025 for myself and daughter, hoping for a comfortable journey. This turned out to be a huge disappointment and a cautionary tale. Despite having purchased and reserved specific seats, we were informed by the driver that they were already taken. In lieu of no other option, we were moved to alternative seats next to bathroom further back in the bus. The driver never scanned our tickets. He showed us the screen on his app it was reserved by another from Kiev onward and I could also confirm occupied. After the trip, I contacted customer service to request a refund for the price difference between the premium seats I paid for and the standard seats we were given. The company's response was shocking and unhelpful. They claimed their system showed we were in the assigned seats and demanded photographic proof that we were not--an absurd request in any scenario. Who thinks to take pictures of other passengers in their seats or the driver's screen during an unexpected boarding issue? Can you imagine taking pictures of strangers in a war zone, foreign country etc. on how obtrusive this might seem... After digging through my photos, I found one taken by my daughter that clearly showed we were not in the seats we paid for. Even with this evidence, the company only refunded the miniscule booking fee, refusing to compensate us for the much larger premium ticket cost. When I tried to escalate the issue, they simply stated it had already been 'resolved.' Lastly this claim of refund has been five days ago and nothing of credit to my cc. Given delays in response and final outcome I have disputed with my cc, all in I am happy to pay standard rates just don't think its fair and reasonable to pay such high ticket rates for a non premium seat. Warning: This company places 100% of the liability on the customer if anything goes wrong with their booking system. Their customer service is unhelpful, and their expectations for evidence are unreasonable and systems seem unreliable from this experience. The entire experience was frustrating and left me feeling cheated on principle alone. I strongly advise other travelers to be cautious and consider alternative travel options.

    PickUpRide

    PickUpRide

    4.3
    (20 reviews)

    We used this service for dropoff and pickup and unfortunately it was by far the worst and most…read morestressful part of our trip with our baby. We booked months in advance. For pickup, despite stating on reservation and confirming twice (day before and morning of), they did NOT provide the requested rear facing carseat required for our baby. They had a car seat set up as a booster which was a safety issue and probably illegal. We had to hold the babys neck the entire trip. The driver did not know how to convert it and he did not have the manual so we could not do it ourselves. For dropoff, again despite confirming the same morning for 9:30 pickup (months ago we stated 8:45 but updated them), when we arrived they are now saying there is no driver until 10:20. They are leaving our baby screaming and waiting in the rain for an hour. Imagine if anyone had to catch a flight. Overall it couldn't have been a more anxiety inducing, unreliable, and unsafe experience. They also did not respond when we provided them with feedback after the first trip.

    We were a group of 5 and didn't want to deal with other transport options which have ended up being…read morea nightmare around LAX so found PickUpRide and they were amazing. Both times our drivers arrived on time and the transport was smooth sailing. The drivers kept communication open and were very responsive. Our flight was changed last minute (delayed an hour) on return flight and they were able to make changes without issue. I would book with them again for sure!

    MyBus Charters

    MyBus Charters

    4.3
    (20 reviews)

    My Bus helped transport guests for my wedding. They offered great service at a totally reasonable…read moreprice. They were easy to get in touch with and super responsive. The bus itself was clean, comfortable and prompt. I'd recommend without reservations.

    No wedding is perfect!…read more When my wife and I were planning our big day, the biggest piece of advice everyone gave was to understand that every wedding is fraught with at least 1 complication; the best thing to do was anticipate and be ready to adapt. I feel more than fortunate saying that the only "snafu" of our wedding day was our transportation situation. We got married in Malibu and as there are no hotels in the area, we reserved hotel rooms in the Westlake area. My wife's family generously made a shuttle available to provide transportation for all guests staying at the hotel to the venue and back so there would be no issues regarding driving before or after the festivities. My wife also wanted to plan a fun surprise and have all the groomsmen and bridesmaids travel together, then use the bus as a hang-out for the groomsmen while the bridesmaids got ready/did their last minute touch-ups at the venue. The problem really was a domino effect from an initial horrible mistake and our transportation situation went downhill from there. The bus driver who was instructed to pick up the groomsmen from one hotel ended up picking up a few families (women and children included) from that hotel instead, going to the next hotel to pick up more families, then started on its way to the venue. About 15 after we were expecting to see our driver for the groomsmen party, the mother of the bride began calling the company and they continued to say "she was 10 minutes away"... they kept saying this. Only 30 minutes after the scheduled pick-up time for the groomsmen, did the driver arrive, drop off all the guest she had accumulated at one hotel, and then proceeded to pick up the groomsmen and then the bridesmaids. She then go the directions wrong on the way to the venue and did not know where the venue was. From her actions, the main shuttle carrying all hotel-staying guests was also 30 minutes late. Finally, the company was responsible for picking up individuals from the venue to take them back to the hotel, and showed up and left 10 minutes earlier than the originally planned time for pick-up without making any notification to any wedding coordinator. This left approximately 30 guests waiting about 1.5 hours for the next shuttle, and forced the best man and several groomsmen to get an uber as the last shuttle was too full as a result of extra guests it needed to accommodate. When my wife's family called to ask why everything had gone so terribly wrong, the company stated that there was no coordinator at each location to usher people accordingly (which was never discussed before hand... and I mean really - if you're picking up "Groomsmen" dont you think woman & children should be your first clue that something is not right). The company offered a menial discount to the total bill as a means for compensation. Overall, this was really the only fiasco of our wedding, but was the most stressful part of our wedding... ultimately taking time away from both families to spend with loved ones.

    LA VIP Tours & Charters - buses - Updated July 2026

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