My recent move with Laaks Moving Service was a total disappointment. I booked my move a month in advance to secure an early morning start time, as I was relocating from Long Beach to Palm Springs in the state of CA and understood there would be considerably more traffic if we left later in the day. My promised start time was between 8:00 - 9:00AM. I received a call from Laaks at 9:00AM informing me that my moving team out be an hour to an hour and a half late due to a hard move the previous day which caused them to work late. The movers arrived at 10:30AM. Despite my having everything boxed and ready to go, it took the 3 movers over 4 hours to load my 1-bedroom apartment of belongings onto the truck. There were several incidents along the way which made the experience even more stressful. The movers brought my belongings from my apartment to the lobby. I understand that items needed to be centralized and not moved 1 by 1, but they blocked the door to the garage and access to the community mailboxes which caused a major inconvenience for the fellow tenants. The movers ended up finishing at 11:38PM - they charge by the hour! My sofa was one of the last items to be loaded onto the truck. Despite it being natural linen, almost white, the movers did not wrap it. It was brought down the staircase and managed to get STUCK at the exit door frame. I explained that the movers who brought the sofa had no issue with the staircase during delivery. After an hour I suggested they take the feet off the bottom of sofa to perhaps create an inch or two to enable it to slide out. One of the movers went to get his tools and during his absence I was able to look at the way which the sofa was positioned - the movers had brought it down backwards, not allowing the opening (or L shape of the seats) to clear the door frame. I suggested the lift it up and turn it, so the seats face the door frame. They did this, and the sofa passed right through and out the exit door. Upon returning from getting his tools the "foreman" was furious that the team could not figure this out and that I had to instruct them how to move furniture. They started SCREAMING at each other in Russian and alarmed several tenants in the building. Upon bringing my white sofa down the stairway, they rubbed something RED and created a huge mark on the arm of the sofa. They also tore the side and left dirt marks all over the sides and back, as well as the cushions. After several days and countless phone calls, they sent a furniture cleaner over to clean the sofa. The stains did not come out and the tear, of course, was still visible. I was told by Kay (manager) that insurance only covers .60cents per pound and my 100lb sofa would net $60 towards compensation. I phoned Crate & Barrell and was informed my sofa weighed 185lbs. I sent the documentation from their Customer Service Rep to Kay at Laaks Moving Services. I asked for compensation to cover the damage and my time and frustration. Kay stated that since I had initialed the contract, I had released their company of all liability. I wrote directly on the contract the damage which had occurred during the move prior to signing anything. Unfortunately, this will now have to be handled in the courts, as I refuse to allow an unethical company take advantage of a tired mover. BE WARNED, you will not receive what has been promised - they use every excuse in the book to avoid compensating those they have wronged. I plan to report the company to the Better Business Bureau, as well as the Labor Board of CA. read more

I absolutely recommend hiring this moving company. Maybe you'll get lucky and have the same moving team I had. But I'm certain everyone there is just as good as who moved me. Highly professional. We bought our dream home this year and moved on black Friday. It went sensationally. I had been planning the move for months. I knew exactly where I wanted everything to go. There were numerous delicate items, including cacti and an 8 foot tall indoor plant in a great big pot. Max, Anton and Dima were running a few minutes late from Orange County to the Coachella Valley but let us know about the delay. Holiday weekend traffic. We were running a tad late on final packing, so I was thrilled for the extra 30 minutes. Once they arrived, I spent 10 minutes walking them through what we were moving and where it was going in the new house. Then they went to work. These guys work hard. These guys work fast. We were more than the minimum move time by a couple of hours, but that certainly wasn't due to anyone wasting any time. It was a lot to move and a lot to put in exactly the right place. Everything arrived in the exact same condition as packed. Zero breakage or scratches or anything. The big plant move went spectacularly. They made serious effort to make certain we were completely happy. We're completely happy. read more

I'm really glad I booked these guys for my move. The last time I used services of a moving company I was really disappointed and after that I have been moving myself or asked friends for some help. But I couldn't avoid using a moving company for my last move from Irvine to San Diego. I had some big furniture to move and I have a big antique heirloom dresser which I couldn't move by myself and required the work of real professionals. Laaks Moving Services has many good reviews, however at first, when they arrived, I wasn't sure if I made the right decision and I imagined some bad things were gonna happen, like them breaking it and etc. But when I saw my all of my belongings safely arrived at the San Diego place without a scratch, you should have seen how happy I was :) Thank you, Laaks Moving Services! read more

We cannot say enough about Laaks Moving Service! Through many calls and emails, Ervin responded promptly and made so many accommodations to fit our needs. The few times we had to leave a voicemail, someone immediately called us if Ervin was not available - even if it was past their work hours. The night before the move, Ervin even called at 10:30 p.m. to clarify something and ensure the move the next day would go smoothly. Each one was very friendly, courteous and professional. The company's communication with us was outstanding! Movers Gary and Maks were on time and called us 5 minutes before arriving as a courtesy. They did a great job packing and transporting the boxes. Their low cost and excellent service cannot be matched! Highly recommended! read more

A fiend of mine recommended Laaks movers after he used their services. He liked them because they were fast and careful with his belongings. I had the same experience. They arrived on time and started working wright away. I did have any problems while they moved me. Also thank you Oleg and Max for carefully handling my fathers old dresser and delivering it to the new place without a scratch. Thank you and will gladly recommend them to my friends as well. read more

I promised a review AFTER THE MOVE - as their service to move us out was FANTASTIC... so goes their unloading of our belongings. They were again, PROMPT, they were again FLEXIBLE, there were again extraordinary in their care of unpacking, putting beds together. My feeling is don't look anywhere else. Happy moving to all and know it eventually gets better. read more

These guys work fast and efficiently. They really helped me out with my move from Palm Springs to Chino, I felt really relieved after they finished the unloading, as everything moved was neat and tidy. Guys were easy to schedule with, on time, prepared, friendly, efficient, fairly priced (one of the best quotes I've gotten) Definitely a recommendation!!! read more

We are really happy with the service of Laaks. They are amazing, professional and hard working people. They were very fast, efficient and took care to wrap everything. They exceeded my expectation. I am sure to use them again in the future. I highly recommend Laaks Moving Service. Thank you for your service!!! read more

A friend of mine recommended me this guys so I called them and Mike answered he was very polite gave me a quote for my House and was surprised how good the price was so I made an appointment. The movers were fast and did a great job will recommend these guys to my friends and family. read more

My friend referred me to this moving company to move me to my new home in San Clemente. They arrived on time and professionally loaded their truck with my stuff. Very friendly and fast service! Special thanks to Alex for professional job! read more

Thank you for your help! That guys are best in moving!They work fast and carefully! We have a lot of furniture and guys moved it safety and no damaged. I'm so glad, cause my move was excellent due to the Laaks Moving Services. read more

Max and Roman were efficient and hard-working movers. Additionally, they were responsive to my needs by taking proper care of my belongings during the move. Am pleased with their work and their congeniality. Thank you Laaks. read more

Im giving these guys a 5 star for, being available and on time (With confimations before and the morning of our move), they were fast and super easy to work with, and best of all...they had the best price! Thanks guys! read more

Great job by Russian guys. Thank you that you helped me to move from LA to Palm Springs. Yes the day was hard but you guys really are hardworkers. Will let you know will my house would be ready to move in. read more

Moved from Palm Springs to Irvine. These guys made my move a breeze, they professionally wrapped everything and were very friendly and careful with my expensive and fragile furniture. Highly recommend! read more

Hired them to pack and move our college daughter's roommates belongings. Easy, straightforward and competent. Fair price, great workers, job well done. Would recommend. read more