On my 2nd try now and I will say - consistency. There was no wait time. All team members come to…read moreassist in no time. Very respectful and helpful with your vehicle. I have had two complete service oil changes done here and the staff is amazing. I recommend.

Super speedy. Very professional. Didn't try to push a bunch of extra stuff on me that I didn't need…read morebut DID offer up things I did need. Will definitely come here again.

This place is fantastic! The entire team was amazing. Bobby is very knowledgeable and genuine, and…read morereally cared about me and my car. The mechanics were all super helpful, and sent updates with photos. They got me in and out in one day. Typically when I go to dealerships or other shops, they have to order a new tire that takes at least a week to come in. But they ordered my tire and had it ready the same day! Truly amazing people, and very trustworthy.

I brought my Honda Accord to City Tire & Auto Repair for a timing belt repair. About a year later,…read moreI started experiencing symptoms similar to what I had before the original work, and I'll be honest, I was fully prepared for a difficult conversation. Anyone who's ever taken their car to a new shop knows that uneasy feeling of not knowing what kind of integrity or accountability you're going to get. What happened next completely changed my opinion of what an auto repair shop can be. City Tire & Auto Repair handled the situation with professionalism, honesty, and a level of integrity that honestly exceeded my expectations. There was no argument, no runaround, no excuses. Instead, they stood behind their work and showed a genuine commitment to doing the right thing for their customer. Their dedication to the quality of their work and the excellence of their service is real, not just something they say. You can tell they care about their reputation and, more importantly, about the people who trust them with their vehicles. It's rare to find a shop where you feel confident walking in and even rarer to find one that earns your loyalty after a tough situation. These guys did exactly that. City Tire & Auto Repair will be my shop from now on, and I highly recommend them to anyone looking for honest, dependable, high-quality automotive service. If you're nervous about trying a new mechanic, this is the place that restores your faith.

On Saturday 3/9/2024, I came in to this local Valvoline location for an oil change. A couple of…read morehours later as I was driving to work on the I294 expressway, I felt a sudden halt in my car's undercarriage and then a loud scrapping. I had to put the hazards lights on, then safely exit the expressway to look underneath. That's when I saw the engine cover shield hanging. The tech forgot to put the screws or fasten them properly. I was late to work because I had to drive the streets at 10-15 miles an hour. It took me over 2 hours to get home after work also, driving the streets from Downers Grove to Chicago at such a slow pace. I called the Valvoline location when I pulled of the e-way and saw what happened. The manager Rafael asked that I bring my car back the next day, Sunday. Unfortunately, I could not find someone to cover my Sunday shift in such short notice and take off work. I'm the opener in my job. I couldn't bring it back until the following day off from work, Wednesday 3/13/2023. This mishap was very disruptive and inconvenient to my busy work week. My mechanic removed the mangled hanging undercarriage cover and then I brought my car back to Valvoline the following Wednesday. The store manager did replace the mangled shield with a used spare one from another Honda vehicle that was left behind. I spent $154.11 for transportation for those three days that I couldn't drive my car to work due to the negligence and poor attention to detail from the oil change tech. I had hoped to be reimbursed for this amount. I placed a claim with Valvoline. Today, I received a call from Rafael, the manager. His tone was quite different from the many friendly interactions I've had with him over the years. He was very callous and had a "I don't care attitude" tone. He said he spoke to his manager and they came to an agreement that because I had agreed to come in the next day he couldn't reimburse me for my travel expenses. I explained to him that I couldn't find someone to cover my shift in such short notice. My next day off from work was Wednesday. He abruptly said, 'sorry, bye' and hanged up the phone. This underscores Valvoline's lack of accountability, dismissive and unapologetic stance. In conclusion, the indifferent response from Valvoline's manager, Rafael, highlights a lack of concern for customer satisfaction. Despite the inconvenience caused by their negligence, their refusal to reimburse my travel expense reflects a disregard for customer well-being. This experience has left me disappointed and questioning the level of care and attention to detail provided by Valvoline.

Where do I start maybe with the name, James aka Jim he could not I repeat could not done a better…read morejob. He literally got to the point in the politest way. He then got to doing his job. Then perfectly got informed of everything and anything that did and was and or could happen which was so useful. I got more then what I came in for due too the facts which were most obvious. Im every impressed of what I learned honestly most definitely the best quick oil change place I have ever gone to and I been around looking for the best one and thank god I found it . Thanks valvoline instant oil change for keeping a good employee like James aka Jim .

Returned to Cermak auto care for car detailing, knowing full well they would do a fantastic job…read morebecause of the previous job where they repaired many deep dents on both sides of our car (see previous review). We were blown away by the superb interior and exterior detailing results! The inside especially looked and smelled like brand new and this is a 13 yo car folks! I was sliding getting into the car seats because they were so smoothly they finished. Also, the price was incredibly affordable. Where's that six star for me to review?! Because they deserve it. So pleased with their work that we're bringing in our second car soon for more work. Thank you, Amir and team - we appreciate your kind of business!

I've referred five friends to this body shop, and they were all very satisfied with the results…read more They also did excellent work on my Porsche--everything was handled professionally with no issues at all. The quality, attention to detail, and customer service are outstanding.

Whoever sits at the front desk is awful refused to put air in my tire because they're "busy". When…read moreit takes a few seconds I would have paid for it too

Scammers, scheduled with them through Carmax Repair Pals, had a low coolant light. they loosened…read morethe hose even more and pressure tested to show me alot of coolant leaking to scare me into needing a new buying a new radiator. felt the vibes were off and took my car back and found. out just needed the hose tightened. DO NOT GIVE THEM YOUR CAR. if it's a simple fix they will make sure it's not!

I highly recommend Ogden Automotive. It's the best and only place my family and I go to for our car…read morerepairs. Love these guys, they're fast and the prices are fair. Paul and Elias are both super cool dudes and both very knowledgeable and fun to talk to. 5 out of 5

Very good place - they're careful not to do stuff that really doesn't need doing but do the…read morenecessary stuff the way it should be done. Had brake pads & rotors all around, transmission flush + general tweaks & inspections. Communication can be erratic but I think that's just the way things are at a busy shop

This is my second time at A & J Auto Repair, and both visits have been absolutely exceptional. The…read morefirst time, they quickly diagnosed a stubborn oil leak and fixed it right the first time. Today it's a radiator issue--they got me on the lift fast, walked me through what they found, showed me the parts, and laid out clear options and pricing. No upsell, no surprises--just honest work, solid communication, and skilled techs who take pride in what they do. Turnaround has been quick both times, and my car drives like it should. Grateful to have a trustworthy neighborhood shop I can count on. Thank you, A & J! -- Tony C. A & J Auto Repair 345 W 31st St, Chicago, IL 60616 (Bridgeport)

This place cannot be trusted Please do not take your car…read morehere They are not honest mechanics and take advantage of people and their money which is not good business Shame on you!

Let me start by saying if you see the bad reviews they're all over a year old. About 6-8 months…read moreago, this place has new ownership and management. I discovered it because I've been following FordBossMe on YouTube for a couple of years. The channel was, and is, hosted by a man named Rich. It originated at a Ford dealership where he was a Master Technician. It was obvious he was knowledgeable and CARED about the work he performed on customer's vehicles. Since I started watching the channel he got an opportunity to partner up with the new owner of this place. The Ford dealership he worked at was too far for me. Brighton is much closer so I gave it a try for some maintenance I needed. I cannot say enough about the experience!! Rich and his team did a great job. He knew I was waiting so he expedited my request. Already long story-short. The price was fair and the work was perfect. A++++ Thank you Rich and Brighton

I always take my car to them they have great customer service and they even gave me a few discounts…read moreon work I recommend them for work on you're automobile I'm on my way there for work now we need more shops like this. Willie's stamp of approval