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    Labcorp

    1.6 (7 reviews)
    Closed 7:00 am - 12:00 pm, 1:00 PM - 4:00 PM
    Updated 1 week ago

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    3 years ago

    The service was quick and the staff were nice. The entire procedure only lasted about 10 minutes.

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    Certified Lab Services - A photo of the exterior of the Certified Lab Services office location, which offers on site blood draws.

    Certified Lab Services

    3.0(2 reviews)
    1.9 mi

    Ingenious service! Great use of technology and customer service to make life much easier with…read morehaving my phlebotomists meet me at my home. All I can say is wow!! Jen worked around my schedule to meet me at my home and she made getting my blood work done so easy. Not to mention Jen's customer service was exceptional. I highly recommend Certified Lab Services!

    The actual Sonora Quest Lab in Gilbert, the people that work there are great…read more BUT. Their billing department is a whole different story! I received a bill from them back in May of this year for $74.95, so I paid it. My husband has cancer so he had to go back to the lab on August 15th and they made him pay the $74.95 before they would do his blood test, which I had already paid back in May I called them that day after he came home. So the woman on the phone at Sonora gave me the email address for billing, so I emailed them with proof that I had paid twice for the same bill and they are still reviewing it on August 31st , which boggles my mind that they have to keep staring at my proof of payments. Guess what, I just got another bill for the same one I already paid twice!! Ya know what? This isn't even the first time they pulled this with me so are they scamming people or what!

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    Certified Lab Services - The front of a business card, showing the name Certified Lab Services and the subheading "Mobile Phlebotomy Services"

    The front of a business card, showing the name Certified Lab Services and the subheading "Mobile Phlebotomy Services"

    Certified Lab Services - The Back of a business card showing more information about the business Certified Lab Services. Convenient Care, Licensed Phlebotomists.

    The Back of a business card showing more information about the business Certified Lab Services. Convenient Care, Licensed Phlebotomists.

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    A sign showing the suite number of Certified Lab Services

    Labcorp

    Labcorp

    1.9(25 reviews)
    8.1 mi

    I'm not sure that writing reviews about a laboratory will matter because people have to go there…read moreregardless. But, for the sake of feedback to the management if they care, this place is so chaotic. The signage is terrible, it's not clear where you are supposed to wait, it's confusing whether they want you to check in in person or use one of the kiosks, nobody looks up to help you (it actually feels like they are trying to avoid you if I'm being completely honest) and it's just all in all a messy experience. It's like this every single time. I'm in healthcare myself and I feel like I'm able to navigate things a little easier than some people, but when elderly people, cancer patients, overwhelmed people, etc., are trying to get their blood drawn, adding this kind of stress to their already stressful life is just unnecessary. Having said that, the two times I've had to be here in the last few months, at least the actual phlebotomists were competent and kind. I do have to say that nobody seems to be enjoying their employment here. They are professional, but if you look around, no one seems happy to be there.

    I've been to this LabCorp several times, always hoping my experience the previous time was a fluke…read more I'm not gonna do that again, I'm never coming back to this location and I'm not just not gonna use the LabCorp anymore. Places do not get this bad unless it's management and leadership that absolutely does not care about patients. That said the employees here are also apathetic and honestly hateful. It's like they hate you for needing blood work. Check-in is chaotic, wait times are a fiction that they invent to sound good but are not reflective of reality or your real wait time whatsoever. Appointments are meaningless. Check-in is absurdly, complicated and annoying, requiring you to re-enter so much personal information that you already entered and that they already know. I asked a simple question at the front desk - there was no one there at first, so I had to wait 10 minutes for someone to show up, though that person completely ignored me, so I had to wait another five minutes for someone who actually cared. They didn't care very much, but they at least acted like I existed, which is a plus for this location. My question was do you even have a lab order on file for me? They said we don't have that information. The place that's supposed to perform the lab work somehow doesn't have the ability to look up if there's a lab order for me, that's what the front desk person told me. That is how useless they are. That is how hateful they are. That is how much they do not want to help. Do not go to this location. There are other locations if you want to use LabCorp that are not much further, and are so so much better. This location is the worst medical experience I have ever had in my life, and I've lived long enough to have had some pretty awful ones.

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    Labcorp - laboratorytesting - Updated June 2026

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