I have been seeing Dr. Abitua for two years now as my primary care doctor. He impressed me…read moreinitially with his caring and attentive demeanor, as well as his grasp of the medical issues I was seeking treatment for (low thyroid and bio-identical hormone replacement therapy). Dr. Abitua researches extensively and uses the latest data to formulate his treatment recommendations. He listens to my own opinions and answers questions without any condescension or air of superiority. Appointment availability and communication via phone or secure messaging is excellent. I have referred others who are as equally impressed and satisfied with this doctor as I have consistently been. Highly recommend.

Dr. Abitua is an amazing addition to the Spokane health care community. I felt like I was hitting a…read morewall with my traditional primary care doctor and wanted to explore my options. His office takes insurance as I found out in WA state a naturopathic doctor can be your primary care provider. He and his team made the transition painless for me and have gone above and beyond to address all of my concerns and really emphasized preventative care and treating causes instead of symptoms. My experience with Dr. Abitua has made me a patient for life, I highly recommend him and his practice to anyone in the Spokane Area looking for a more natural and strategic approach to health care.

Don't like doing lab work much. But this was quick and painless. Location was basically empty when…read moreI was there which facilitated a fast appointment.

Lab without enough help. Not a great check in system. All I needed was some containers. Horrible…read moreexperience. Second time in two days. Small waiting room.

There's no way to call and talk to a real person, so if you have any questions you'll be outta luck…read more(heck when I walked into the office there wasn't even anyone at the front desk). To schedule an appointment you have to either call or do it online. I tried calling first to schedule through their automated messaging system, but it was a frustrating failure. The bot kept cutting me AND ITSELF off, so I just gave up and went online. But their online appointment system isn't the most user friendly experience either, so if navigating tech isn't your thing, you may have similar frustrations here. That being said, I had no choice but to get my labs done here. If you're in the same situation I HIGHLY HIGHLY HIGHLY recommend making an appointment rather than doing a walk-in. I made an appointment and wasn't seen until an hour later, so I'd expect even longer wait times without an appointment. They have a TV monitor in the waiting room that displays how long you can expect to wait... all I can say is... don't trust it. When I was finally called in the staff was kind, which is the only reason I'm not giving this a 1 star review... but man... Quest is really cutting corners when it comes to other areas of customer service.

10/10 service, I was initially confused of the process but Ricardo there was able to guide me…read morethrough and even went as far as to help me on the technical side of things online. He was very professional and honestly made me feel at ease.

It would be very helpful if LabCorp has received an order for a take home test kit from a provider…read morefor a client the client can pick those up without having to wait hours as they are not there for a blood draw- maybe have someone man the front so that you can vet the clients coming in and assess if they have to wait for hours to pick up a test kit.

I got off work early and showed up on time for my daughter's appointment at 3:45 today 4/20/26 to…read moreget bloodwork done so we can figure out what's been causing her stomach pain. As a parent, you worry when your child is hurting and you're trying to do the right thing to get answers. When we got there, the slender lady with glasses told me they didn't have any orders. We live less than 2 minutes down the street, so I told her my wife would run me the paperwork real quick. They mentioned they close at 4:00, which I understood, and we moved as fast as we could. My wife got there at 3:52 with the paper in hand. I walked back inside at 3:53, and the door was locked. Seven minutes before closing. I stood there honestly shocked, looking through the glass like, did this really just happen? Providing quality service requires professionalism, patience, and compassion. When those qualities are absent, it raises concerns about whether the position is the right fit. I'm a pretty easygoing person. I try to be patient, kind, and respectful to people who are working hard. I know everyone has long days. But when it comes to kids, especially when they're in pain, a little compassion goes a long way.

I'm not afraid of needles but blood drawing is always an uncomfortable experience for me. However,…read morethe care that I got from this location is top-notch: seamless and painless. I wish I remember who drew my blood but it did not feel like I had a needle in me at all. I was in and out of LabCorp within 10 minutes. The place was kept clean and it helped ease my discomfort with getting my blood drawn. The location is also so convenient! It's getting easier and easier to book appointments with them as well - they have improved their system online so you can schedule at your own convenience. This will be my go-to moving forward for my blood draws.

I arrived minutes before the posted closing time (5pm), after finishing an overnight hospital shift…read moreand intentionally delaying sleep in order to make it to the lab before closing. Despite arriving before the stated closing time, the doors had already been locked and staff would not allow patients inside. Closing early may seem minor, but for patients coordinating medical appointments around overnight healthcare work schedules, it can have a significant impact. I rearranged my recovery sleep and spent time and gas driving to the location specifically because the posted hours indicated I would still be able to be seen. If a location plans to stop accepting patients before the official closing time, I think it's only reasonable that it be clearly communicated online and on-site so patients can plan appropriately. Otherwise, the posted closing time is misleading. I understand we all are eager to get home after a long day, but ultimately we have a duty to follow through with what we tell our patients they can expect from us. Hopefully this was just a one-off for a location that has otherwise received five stars.

We are visiting from out of town, almost an hour and half away, when our 2 year old came down with…read morea high fever and we wanted to get him checked out. We came by at 7:20pm and they were closed 40 minutes early. That's not cool!

This company is pro-Fauci, pro Big Pharma. They psotively diagnosed me with COVID, would only offer…read morea prescription for Paxlovid, would not even entertain a prescription for Ivermectin. All you pro freedom people need to avoid this place.

There is no way to pay your bill in person. You will also be the one to have to navigate everything…read morewith your insurance. Every other healthcare bill I've ever had will always just accept your insurance card and then contact your insurance for you and get the information you need. Billing is also only handled through people in a different time zone with bad hours. I was also warned in the office that they stop picking up the phone after 4pm even though the bill says their working hours is 8am-5pm.

This is solely about the constant calls and nothing to do with the care team…read more The constant robotocalls feels like harrassment.I just got one while sleeping on Sunday morning saying something about an appointment. I don't have an appointment. I have a referral to make one in February of next year. There was no action to take, just the robot . On Sunday. When they are closed. The last time I had an appointment they called constantly with reminders. While I was at work, sleeping, on weekends. Not actually calling for information just constant robot reminders. I know there is no other choice here for imaging but this is a real PIA