Went in on a Sunday evening for my three year old daughter that had a rhinestone stick in her ear…read more The emergency waiting room was filthy dirty. I mean filthy! Hospital room within the emergency center was filthy dusty dirty. Stains on the floor, hair on the bed. (Etc) Nurse that saw my 3 year old daughter jammed the rhinestone in further after telling me she could get it out with no problem at all. Doctor on call didn't initially believe there was anything in her ear until I showed him the picture of what it looked like before the "nurse" jammed it so far in it could no longer be seen. Tried to contest the bill for emergency room services since no service was provided and my daughter ended up needing surgery to remove the rhinestone. Hospital management reviewed the case and deemed the night a success and the nurse provided commensurate care to my daughter. Absolute joke of a hospital. Spend an extra 20 minutes in the car and go to Boston.

Excellent pre-registration process, fantastic communication with loved ones when heading to…read moresurgery, caring doctors, and an absolutely wonderful staff. The doctors, nurses, volunteers, and everyone in between were kind, helpful, supportive, and genuinely empathetic. I had outpatient surgery and it was as good of an experience as I could imagine or hope for.

I met with my new Diabetic Doctor. He was super , extremely knowledgeable and cares about his…read morePatients..Will be seeing him again in about four months.

I have gone to the Montvale Diagnostic Center a few times for blood test draws. The location is…read moreconveniently located on Montvale Avenue, near the Rt. 93 intersection. There's plenty of parking in front of and behind the building. I prefer this location over Winchester Hospital for testing due to the convenience and easy parking. I've never had to wait long to be called to the draw area. The staff here has always been friendly and efficient. Results come back in a timely manner also. The office location is downstairs but very close to the elevator.

Thier appointment system is worthless. You make an appointment ans still have to wait around 20 min…read morein a fully empty location after your schedule time.

Had an appointment forbloodwork. Was taken on time. The phlebotomist was very friendly. Did an…read moreexcellent job on the blood draw. Didn't feel a thing. Very upbeat & friendly

I went to the LGH ER 3x in 2 months and I have to say that they have the most helpful staff. The…read morequality of care was great. The ER beds are very comfortable. I had to wait in the hallway because it was extremely busy, but I didn't mind. When I went to MGH for the same issue, the waiting room chairs are so uncomfortable I wanted to lay on the floor. It took forever to be seen at MGH. The ER beds are just as bad like I was laying in an old dentist chair.

The experience at LGH was so refreshing and comforting to my mom and our family from preop…read moreappointments to recovery after surgery. Special thanks to Kat, Abigail, Patricia, Paul & Soraya. What an AWESOME staff!!!!!!!!!!!

Trying to get the attention of registration is impossible. Stood in front of one lady that was…read moremore interested watching tiktok and the other had her ear buds and completely lost in space. Had to knock on the glass to get someone's attention. The lady tells me hold on I have to sign in. Once I finally got registered medical service was great.

I walked into the urgent care waiting room and first thing I saw front and center was a…read more"registration" sign at a window. I nicely asked if I could check in to be seen. I was then rudely barked at "Ugh just go to the iPad!" When I walked away, I could see your staff making faces to each other about the interaction. If you want patients to use the iPads for check in, that's fine, but have a sign directing people to the side walls where the 2 small iPads are. I had no idea this was your method and clearly I'm not the only one because I saw it happen over and over as I sat in the waiting room. You didn't get any nicer over time and I felt bad for people listening to it. Kindness wouldn't hurt, especially when people aren't deliberately doing it, but are confused. Waited almost an hour and a half before taken in to be seen.

If I could give zero stars I would. My son's labs did NOT get sent to his doctor, again. I called…read moreand left two messages for the lab to call me back, they didn't bother to call me back. So I stopped in to inquire why the labs didn't get sent. They offered NO explanations and said that I had to have my son come in with me with his ID before they could release any information. I understand HIPPA and everything, but they would not even tell me if the labs ever got sent to the doctor. They told me NOTHING and the woman that I dealt with seemed to really get off on her little power trip...how sad. I them asked if they could just send the labs results out again to the doctor: Denied! They said the doctor has to call the "results" line to get the results. So I asked for that number so I could give it to his doctor: Denied! I swear these little b*tches get off on making things as difficult as possible for their customers. This is not the first time I've experienced "attitude" from the women who work there. Terrible people. Terrible place. I will NOT be back to this office ever again. If you want to be treated like you're a piece of crap and that you're "bothering" them to DO THEIR JOB, this is the perfect place to go.

Yup, the five star rating says it all. But, to elaborate…read more. I was referred here by my ENT for further allergy testing as part of a lengthy process into fixing my sinus issues. While I'm not quite needle-phobic, I'm knee-quivering terrified of getting blood drawn due to a number of horrible experiences in the past. Since my veins are much smaller than average and difficult to locate, I've felt n' suffered everything from being jabbed all ice-pic like in the hands to black and blue bruises all over my arms. And sadly this has happened at clinics, doctors, hospitals and even in ambulances. Today I had to bite the bullet and finally get my testing done prior to yet another appointment next week. Tucked neatly away across the street from the Lincoln Mall, the process was amazingly quick and pain free. Reception called me up no longer than 2 minutes after sitting down for quick paper work. A few moments later, the same very friendly woman brought me to a back room, massaged my hand to expose a vein and WHAM, two viles of blood were drawn with zippo pain or bruising. I was so shocked in fact, I didn't even realize the needle was still in as she was doing it. So yeah, if I ever need blood testing done again, I'd prefer it were here!

Went there to get a covid antigen test. Staff was great. The place was every clean and prepped…read more Testing was quick. Their website is super friendly and self explanatory. Breeze to use their services. Would highly recommend it.

Now that we have a few minor issues ironed out I've updated my review to EXCELLENT. thus was my…read morefirst visit. It's very easy access in and out with plenty of free parking. I was there for a blood draw and syrum medication. I didn't even feel the needle going in. My mix was done in excellent time. Highly recommend.

I went in today for a blood draw on my 9 month old who isn't an easy stick. It was recommended to…read morecome to this location by the pediatricians lab staff after they were unable to draw her blood the other week. The staff here was kind and professional. They took their time with my daughter. I quickly felt as ease and confident in their professional abilities. I would definitely recommend this Quest to any other parents!

From the owner: The Quest Diagnostics difference. Bringing together quality, speed, and technology to power…read moreadvanced, affordable diagnostics for all. No trade-offs required.

Here's a secret I am letting out right here: This place is an amazing gem. It is now known as a…read moreMass General facility but has been run by Newton Wellesley for years. I have come here for 10 years(?) for lab work and imaging. The receptionist is super nice, she's been here for several years. Every tech I've met here has been super nice and highly skilled. Every appointment I have ever had has been on time, never over booked. You are in and out in no time. Parking is free and plentiful. I can't say enough good things about this facility. Thank you!

The receptionist is the best! I don't know her name, but she has been there every time I visit and…read moreis just wonderful. Team is also great - but she is exceptional.

If I could give zero stars, I would. I had lab work done on 2/25/26 at the Claremont facility…read more They did the incorrect test. They will not accept responsibility even though it is clearly written correctly on my doctor''s lab request. I understand mistakes happen, but to not correct the mistake is unacceptable.

Their garbage queuing system is "automated". It scheduled me for a time 20min into the future. Told…read moreme to come back 10 min prior. I step out for a walk then got a text. I walk back and then I'm told someone came out for me. The system's garbage. God forbid they have human beings running the show