Donna's skill level is among the very best! She treats me with such care & kindness. I feel like…read moreI'm part of her family. It's difficult to draw my blood but not for Donna! I am so thankful for her & quest. I also love the transparency when it comes to pricing!

I had an appointment at their sister facility. When I arrived the sister facility was experiencing…read morecomputer issues and cancelled my appointment and directed me here (a 45 min drive). They were unable to accommodate me upon my arrival and I was told there would be a FOUR HOUR WAIT to have my blood drawn. Unacceptable

This is the second time my family member has stayed at the Willows, and we couldn't be more…read moregrateful! After a stay at a more advanced rehab facility where she unfortunately experienced complications, we didn't hesitate to send her back to the Willows--even though it meant an hour and a half drive sometimes! The only reason she left this time was because she wanted to be closer to her children, but honestly, I've had family members in other facilities, some with more advanced programs, and none compare to the Willows. From the moment you walk in, there's never any foul odors--it's always clean and fresh. But more than that, the people here truly care! They are genuinely concerned about the health and well-being of their residents, and their communication is outstanding. For anyone looking for a place to take a loved one, I can't recommend the Willows in Valparaiso, Indiana enough. You all should be the standard for how nursing homes should operate. Thank you all so much for everything you've done for my family! ---

I would not bring the neighbor's dog that barks all night long to this facility. The staff is rude,…read morethey lie,incompetent, and the facility is filthy. Our father was not being given his PT until my sibling started coming in every day to over see the PT. We would come in 2 hours after breakfast and he was still in the filthy dining area slumped over in his wheel chair with an orange juice drenched t-shirt. We came in on a holiday to find our father's mouth bloody. No one knew a thing and the next day we spoke to the DON and asked to see an incident report. There was not one??? Convenient because they documented everything he did wrong. We tried to move him to a different facility after 2 days. They red flagged him so no one else would take him. After it became apparent to us that something serious was wrong, we called 911(by the way the DON said we could not do that). According to hospital records he was severely dehydrated and severely malnourished. He also suffered permanent kidney damage due to the dehydration. I pray for those other patients who were laying in the same bed, same spot, being neglected, No one should ever be treated this way! I wish I could give negative stars

I was going here for years but the technician that was taking my blood left the company. When I…read morewent in the next time, she was gone and the owner offered to take my blood but after three (3) attempts, she gave up and I was told she couldn't accommodate me. I found her behavior towards me be extremely rude and crass. Apparently, she may own the place however she came across as very envious of her former medical technician that built a rapport with her clients that the owner is incapable of serving either medically or professionally. I was appalled by her ignorant comments about her former employee's tattoos... Like why'd you hired her in the first place, if her tattoos were such an issue? Don't demean an excellent technician just because you can't match her expertise in the field so you attack her appearance!? If this owner ever snaps at you because her inadequacies have been revealed and she can't handle it, give it right back to her and walk out the front door. I had a horrible experience here. I was not treated properly. I therefore do not recommend Healthchek. She is a nasty person!

Kristy is super nice and personable. I have been here twice for bloodwork and I find their prices…read moreremarkably inexpensive, excellent for those without insurance or need more cost-effective testing than insurance will cover. The facility is located in a shared space in downtown Streator. I usually park in the front in the street, but I believe there is additional parking behind the building. It is super clean in the business, and you just fill out your information and you're in and out. If you sign up for their newsletter they will send you monthly specials which is what prompted me to come back a second time. The specials are so good! Kristy was very careful during the blood draw and I felt like I was a valued customer. You will want to check their website before coming in (no appointments) because their hours are limited. Results are sent to you in a couple days, super fast in my opinion, and you can have them sent to your personal email if you wish. You also do not need to have a doctor's order to get a test, you can come in and tell them specifically which test(s) you want. Best value for labs in the area in my opinion.

very poor service. they make it difficult for clients to communicate…read more I have waited 10 minutes on hold to just speak to someone . no appointments so when I show up there is no one at the registration window. apparently the lab technican is the onky one on duty. this experience happened every time I have been there. If you have any other choice do not use Alverno. Hopeless!

I arrived at 8 AM with 10 other people ahead of me and was told this would be awhile. Fasting…read morebloodwork so it's not like I can get this at anytime. The outpatient services shut down at the Chesterton ER center. This is such disappointing service for us in Chesterton. Either hire more support or it's time to go elsewhere that cares. Expect abrupt attitudes from these overworked employees and complaining to each other. Franciscan what were you thinking? You did yourself and your patients a disservice. Looks like I might be here for a couple of hours or not!

I had zero wait (not always the case), but their prices are the best with my insurance, and the…read morestaff is always kind and professional.

From the owner: Alverno Laboratories continually improves the delivery of quality diagnostic data and laboratory…read moreservices to our partners and caregivers. Our commitment advances the health, wellness, and continuity of care in the communities we serve.

Clean Facility with Friendly Front Desk, but Limited Staff Interaction…read more The signage leading to the main entrance was very clear, making it easy to navigate. The hospital was incredibly clean, which left a great first impression. The front desk staff were friendly and welcoming. However, as I walked through the hospital, there wasn't much interaction from other staff members--no one greeted me or checked to make sure I was headed in the right direction, which would have been helpful. While visiting my friend, the nurse on duty was fantastic--very responsive, helpful, and answered all of our questions thoroughly. That level of care really stood out and made the visit much more comfortable. Overall, the hospital is clean and organized, with friendly staff at key points, though more consistent interaction from the rest of the team would improve the experience.

Nina, Katina & Que are excellent nurses!!! They went above and beyond to help me. I really…read moreappreciate them and they are the only reason I gave 2 stars. I was diagnosed with a life threatening condition but their nurse practitioner Daniel Cole discharged me still in pain. He said meds should help me even though I was going to the bathroom every 8 minutes. When I left I felt 5% better and I have Anthem Blue Cross Shield Insurance so I wonder how they treat patients with Medicaid. Overall I do not recommend this hospital patients comfort and pain levels are not a priority. The Food was horrible !!!

Prompt, professional, and personable. In and out in less than 30 minutes, without an appointment…read more Have been there twice for routine blood work and the service has been consistently A+.

I went in October. They told me my bill would be 150.00. I received my bill and it was 800.00 For…read morebloodwork!!! I called and spoke to a man named Raheem and he was the worst customer service rep ever and they just did not care. I came to them to make sure that I was healthy and get blood work done and all they are worried about is ripping off patients. Worst company ever. Go elsewhere.

took my daughter early in the morning before school. we had…read morethe best experience here. staff was kind and caring. it was my daughter's first time having her blood drawn. The nurse was so thoughtful explaining the process to relieve my daughter's fears. they also did a follow up call to let me know they faxed the results to the referring provider as well as email them to me. i would highly recommend this location before going to a larger hospital setting ..

This business is awesome. Nurses and lab techs always have a hard time drawing my blood or finding…read moremy vein, the staff here always find and with little to no discomfort. That alone would keep me coming back, but they are also extremely affordable. The same tests at my regular healthcare provider would cost $450, here they are hundreds less. The staff are always friendly and I'm usually in and out. I would highly recommend.