Came in without an appointment right before 10am and the computer said I would be seen at 11:30. A…read morenurse came out to catch me to see me right away. This place is extremely professional. If you ever go in for labs at other companies it is usually unpleasant and will take up a huge chunk of your day. I did not experience that here. I wish more medical systems and employers used quest and not other companies. I felt so happy and comfortable with my experience here. Also this place is super clean. Other lab companies are usually dirty and have a lot of people in the waiting room. Not this place!!

I had a blood draw through Quest at Capital Women's Care and I cannot recommend Verna James and…read moreErica Leach enough - they made it so easy and did it so well I didn't even feel a thing, they calmed my nerves and I really hope to go back to them specifically!! 10/10 experience.

The tech that helped me was super friendly and efficient. She was wonderful and congratulated me on…read moremy new job. I walked in and I waited about 15 minutes. It was quick and efficient for me.

I went for bloodwork and there were a LOT of people in the room. I am old and cannot wait in a…read moreroom full of people for a long time. I asked for an appointment and the woman said no appointments - that I have to wait. I had trouble with the check-in machine and just left. Not going there.

I don't give 5 stars for just anyone. I know I'm going to…read morejack up my technicians name BUT I'll give it a try - Kenecia! She was the bomb. It was like a one woman show when I arrived for my 315pm appointment. There were a few people waiting to be seen.I arrived a little early, was greeted and signed in by Kenecia and she drew my blood. I asked if the wait was very long and she told me no. I don't like having blood work done. The folk usually stick me at least 3 times NOT her - she got it on the first try. I told her that I need to take her with me every time I need blood drawn somewhere. I was seen before 315pm and I was back in my office (across the street) before anyone could miss me. The office was well lit and clean.

Made an appointment here and check in was easy but I ended up having to go to a different location…read morebecause this one does not have a table or reclining chair to lay down on. I have a history of passing out so I need to lay down while I have blood drawn.

I went for preoperative appointment 4/7/2026 to prepare for my upcoming surgery. It was a great…read morefirst appointment. What was not great was getting a call at 8:29am 4/10/2026 to tell me they forgot to get my $20 co-pay and request to take a credit card payment over the phone. I work evenings and was pissed. Even if I did not work at night, who calls patients at 8:29am to request payment???? I told her that I was sleep and would call back. UPDATE Immediately after speaking to me, she decided to charge whatever card I had on file because at 8:36am an email was sent to me with a receipt telling me they processed a payment on my credit card for $20. RUDE AND DISRESPECTFUL!!!

I am above all things fair…read more My concerns about MedStar were multifold. My primary concern was billing. MedStar wrote off the bill. They should have I can now give them the four star review that they would otherwise deserve. I want to say that I commend the office of the CEO in having people with the capacity to respond, get back to me. Most of the time people complain about hospitals and healthcare systems. They're dealing with somebody in patient relations who has very little authority. MedStar had one of their higher working executives get back to me to address my concerns. I commend them on that. Note to moderators: I did not change this review in exchange for money. It may appear that way. The billing concerns were a central aspect of my concerns. The goal of Yelp is to inform consumers of great local businesses. Because the billing concerns have been alleviated. I believe I can change this review.

$350 minimum to walk into a dead clinic in the middle of downtown. $100 COVID test (uh, they're…read morefree or cheap everywhere) outside the clinic before you even enter the fortress of solitude and get ignored by the staff. Then $250 to be seen. Yeah no.

I can't speak to COVID testing appointments, but I've been coming here for years for travel…read moreconsults and vaccinations and it has always been quick and easy. I prefer this over my PCP for travel because my PCP doesn't carry some of the vaccines like yellow fever and anyway Farragut always knows exactly what I need.

Overall, my wife and I had a positive experience here. We booked an appointment online for 9am on a…read moreMonday. Check-in was very easy. The waiting room is clean, but very small with only a few chairs. There are outlets throughout, though. Our appointment didn't happen until 9:25pm, but once back, it was smooth sailing. Try to find street parking as the garage is expensive.

I haven't been to a Quest in a hot minute. I needed to get labs drawn for an upcoming appointment I…read morehad and there really aren't that many choices when you look into it. At first, I thought I was at the wrong place when I showed up. I wasn't expecting to have to do a scavenger hunt to find the office in the building. I looked at the directory and even though I was confused the man working that area could have cared less. Finally make my way up there and I felt that the waiting area/office could have been a bit better taken care of. It would have been nice to not feel so confined in a very small, oddly configured room. I checked myself in on the touchscreen and waited. The one thing that I can say they did rather well was getting me in. I showed up a bit early and expected to wait. However, I was called back in less than five minutes of arriving. While back there the employee that drew my bloodwork was fast, efficient, and courteous. It was a quick stop, but one that I hope that I don't have to repeat anytime soon.

Overall, I had a decent experience here!…read more First, I set an appointment up online just to get bloodwork done. It was quick, easy and was no problem aligning insurance. I booked just a few days in advance and made sure to arrive early just in case. I'm glad I did arrive early, because where my uber dropped me off, I had to ask for directions (it's downstairs) and then the kiosk check-in when I arrived took another 5 mins or so. The waiting room was crowded, but it seems as though most people had an appointment (I also saw a sign that it was an appointment only location.) While the folks working here may be a little curt, they called me and processed everything on time for my appointment before sending me to the back room to get my blood drawn. The folks back there are also very direct, but once chatting them up found them to be very warm. Any lab work was sent directly to my provider, making the whole process much easier than expected. So while the actual location feels a little dim, dull and depressing the actual service provided was just fine.

Let me put it to you like this; I'd love to review this place holistically, but when they cancel…read moreyour appointment last minute without notice, despite likely having known for weeks they'd be closed, that's a little impossible to do. All I needed was some routine bloodwork done, and the website showed several times on November 29th (Black Friday) were indeed available at this location by appointment only, so I selected a time after my day job. All seemed to be scheduled, UNTIL 1AM IN THE MORNING when I received the attached text notification saying "Oh, sorry, we're actually closed today and your appointment has been cancelled." Completely discount the fact they had A WEEK to tell me this, or how they could have simply blocked off Nov. 29th in the first place. LabCorp is already a terrible company; the health screening industry is extremely corrupt. That said, this particular example really drives how awful they treat their "clients".

The staff was friendly, they saw me in a reasonable amount of time, they do X-rays which is great…read moreand they sent me on my way. I booked an appointment prior to arriving and I was seen in about 45 minutes to an hour. Not bad. I'm just glad I was actually seen and it didn't take a whole day. Results may vary but I'm just glad a had a good visit.

My daughter went to this urgent care. First the wait time was nearly 3 hours in the morning…read more After getting to the doctor who ran her through multiple labs, she was promised a call by the and of the day with prescription and results. It's been ~6 hours since the visit, no call, no results. Logged into their site - no after visit summary, no treatment recommendation. The clinic has no pager, no voicemail to get a follow up from the doctor or staff after hours and only a typical message to call 911 in emergecy. Result: no diagnosis, no prescription, no visit summary, like she hasn't been there.

Unprofessional, ridiculous focus on insurance and a lot of extraneous tests (with ridiculously big…read moreprice tags) to squeeze insurance further, confusing even from the perspective of someone who works in med comms and knows the jargon. Unkind, unhelpful, expensive for basically no reason. Worst medical experience I have personally had.

Neighbors recommended this practice, and for the life of me, I don't know why. Would give ZERO…read morestars if I could. I have been having horrible hives breakouts, with unknown origin. At the behest of my doctor, I made an appointment to see if they could figure out what was going on. We did skin test, even though I said I had already had those, and it would just show that I am allergic to pretty much every environmental allergen. Which is exactly what the tests did. And I'm left paying nearly 400 out of pocket for this. Then, the best this doctor could do (and remember that allergists are also supposed to be immunologists), was tell me to take Zyrtec 2x daily (even though I had already explained that the antihistamine my doctor prescribed provided no relief) and come back in a month. In the interim, I have been in HELL with the hives getting progressively worse, and no itch relief. Finally saw a dermatologist at a yesterday who was incredibly concerned prescribed high dose steroids, and in less than 12 hours, I have almost perfect relief. As an aside, this practice also breaks HIPAA laws by requiring you to submit your medical records to their separate audiology practice. So again, 0/10 recommend.

Took a 25 dollar uber for testing only to be told that they cannot see me because I don't have an…read moreappointment. When you call Labcorp nowhere does it say anything about appointment and actually advertises as walk in welcome. I see that others were able to be seen without an appointment. Is there refusal at this location based on race gender vibes? And the woman just looked at me as if I made the mistake when you do not know that they dont take walk ins unless you actually get there. What the actual ****. Also no one was actually there so the could have seen me. Just sitting twiddling their thumbs and getting paid. Must be nice.

I was sent upstairs by Medstar for bloodwork and other testing. I suppose Labcorp has a contract…read morewith them. The physician who saw me was great -- provided suggestions about where to get a bite after taking my blood, but the front desk staff (working the morning of September 5, 2025) were unwelcoming, unhelpful with explaining how to sign in and where to go when I was called. I don't say this lightly. I honestly felt I would have had an easier time with an AI or sign-in machine than some grumpy employee who does not want to be there.