Went to this store after seeing it advertised on Facebook and was super disappointed. I went to sell 3 pair of shoes and after waiting an hour I went to purchase my finds and asked about my shoes. The guy ( I'm assuming manager) stated he called my name and I knew that was a lie due to the fact of me standing super close to the the checkout area, he proceeded to tell me they had to pass on my shoes due to wear which is crazy because they are in AMAZING CONDITION for being used. I honestly feel that they did not even look at my shoes. I am sadly extremely disappointed after having high expectations. I will not be returning. I would also want to point out the the shoes in the store are in worse wear condition than mine. read more

labelswap - Again MY SHOES THEY REFUSED TO BUY DUE TO WEAR. - Used, Vintage & Consignment Near Me - Tampa, Florida

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Went to this place because my stuff was processed and this older lady acted like she was going to check me out but she took a call at the register and then walked away. Then a guy who seemed like he smoked weed before his shift tried to check me out. Whoever is the overall owner of this company needs to oversee their employees even on the weekends. read more

From a selling standpoint, this place is wayyy better than Plato's. They took most all of my items and I got around $40 bucks. Most of my items were decent brands such as Abercrombie, billabong, American Eagle etc. nothing "name brand" but they still took most of the nicer and newer items. The store is very nice and clean, and is easy to move around. Honestly my only complaint is they just did not have a ton. They seemed out of a lot of items and not sure if it's because they get so many customers coming through swiping all of the good items? Which could be the case. Also, the pacsun items and more "name brand" items were around 20-40 $$ and just seemed a little overpriced. They had a lot of sales tho, and everything on sale was a great price! read more

Might be ok if you are buying but DONT take things to sell there..it's a joke i brought a nwt Lilly Pulitzer romper dress NWT .. Vince camuto stoned sandal never worn in the box and an authentic Louie Vuitton purse and they offered me $125 ..for all read more

Amazing deals for name brands. Can't beat level up sales! Lilly Pulitzer, guess, Tory Burch, lululemon, and more read more

I went here to shop for some very specific items. Michelle was very helpful and this store has a great variety. The store is clean and well curated. There is a mix of modern items like lululemon and a mixture of 80's and 90's. Every so often I would see something older like 60's/70's as well. I would recommend this store to anyone and they are constantly getting more stuff. I bought some great stuff BUT wish I had bought this shirt. read more

labelswap - This shirt is such a vibe! Great selection! Wish I got it. - Used, Vintage & Consignment Near Me - Tampa, Florida

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I love the concept of label swap but the staff is very rarely kind or professional. Possibly just needs better management.

Go. Elsewhere. I've tried selling clothes twice and the first time, they told me to come back to the store just to tell me they didn't look at the clothes at all. The second time I got a text saying "come in 24 hours or we are getting rid of the stuff!" so I called and said I could come in 3 days but before coming, I wanted to make sure there was an offer. They said there was so I drove an HOUR round trip just for them to say "we aren't buying anything." NOT worth your time or money. read more

Great brands, everything is always in the best shape! I love shopping here for all my events and keeping my closet updated for less $$

Drove up 25miles from St Pete so the cashiers could take off the beeper taps they neglected to remove omg. Brought up the problem to the store manager and was met with defensiveness before we begrudgingly accepted a whopping $5 store credit on our $30 purchase, as they do not accept returns on majority of the items in store. Definitely spend your money elsewhere! read more

We just found this place today and we're pleasantly pleased with the options. They have really cute options and pieces. I was able to find two great work shirts and THEE cutest little purse that I can't wait to wear. The location is right off of Kennedy and easy enough to spot but you can miss it if you are t paying attention. There is a good amount of parking in the back. I can't wait to go back and find more unique pieces. read more

This "thrift store" is way over priced. I bought something that was supposed to be "50% off" still being $10 and when I got home saw on the receipt that they only took 25% off so I drove back to ask them to fix it and De'Ara told me she's a "key holder" and that she's unable to fix it and told me to come back the next day to talk with the manager Marci. I came the next day this is now the second time I had to come back to ask them to fix their mistake. I told Marci how De'Ara said she wasn't able to fix it and to come back to talk to her instead and I was informed that actually De'Ara was 100% cable of fixing the mistake yesterday. Marci refunded the amount as store credit and than charged me the proper amount. I asked her since this has been pretty inconvenient for me cound she do the same return and rebuy process for an item I bought on that same transaction and she said, " I can't just give out discounts for small things like this" The workers reflect the management. Workers who don't care about customer service stem from management who don't care about customer service. I've been a loyal buyer and seller for years and this experience just makes me regret every dollar I've ever given them. Do yourself a favor and don't waste your money at this place. read more

This place pays much better prices that other places I went to. I wish I had known about this place before selling at Plato's Closet. Plus, it's a much nicer place. It looks like a nice hip clothing store, more like a Marshall's or a TJ Maxx than a consignment store. read more

Awesome clothes at great prices!! I bought J Crew, lululemon and Lilly Pulitzer all for $40!!! Highly recommend! read more

I come here a couple times per month. Today I scored a new pair of Cole Hahn shoes for 32.00! Chico pants 15 and a beautiful Ann Klein blouse 17. Cha Ching check ''em out! It's clean and lots to choose from. read more

I decided to bring a couple of items to sell, and I was really surprised at how low the resale value for some of my designer items came back at. I knew I wouldn't receive full-price, but the offers were far from reasonable, in my opinion. I'm better off reselling on Poshmark. I will say that the store does have some really nice items and found the store to be very clean and organized. read more

location isn't the best, I find it hard to get into the parking lot if youre heading towards downtown, you have to make a u turn on Kennedy and its pretty painful. they have a huge selection of clothes, I always leave with something! read more

Good sized consignment shop in Tampa Fl. I got a (pre-owned) Kate Spade bag for $42.00 in good condition. I didn't stay long, and I think the merchandise is typically geared toward a relatively young crowd, but I recommend you check it out better than I did due to my own time constraints. read more

Great prices, selection and the staff are very professional and friendly!! Will definitely shop here again!

i enjoy getting to shop here since they turned over new management (I guess they have turned over management a couple of times, not sure if that's a red flag or not). they have good sales and nice inventory. however, I guess now you have to call in to make sure that they have room for drop off buys because I've come here multiple times with my items and have been told that we run out of space because people wont pick their items up. i think its a bit unacceptable to limit the amount of space the store hold for buys, platos, uptown cheapskate, and style encoure never limit the amount of buys they have in store, so why does label swap have too? the girls at the desk told me to come back to check the next day when they opened, however, its hard to come in the next day when you work 12 hour shifts and cant come in to drop your stuff off (note business is open 10a-6/8p). i waited some time then called back to see if there was space and told the employee on the phone that maybe an idea is to get more bags to accommodate the growth of the tampa area. she then told me my suggestion was a complaint and got really snarky on the phone with me. they couldn't accommodate me and my needs being from a population who doesn't work normal 8-5 hours every day. i hope whoever answered my call never works at label swap again! anyways, I enjoy the environment of the store and selection, but please try to accommodate your guests needs accordingly and take their ideas into consideration, I don't want to go back and ever have to experience what I went through and no one else does either! read more

I typically take my old clothes to Labelswap when I want to get rid of them but my most recent experience left a terrible taste in my mouth. I dropped my clothes off on Thursday April 27th and didn't get them back until Wednesday May 3rd because I was told that they were backed up. That's not even the worst part, they only took 1 item out of the 10 I dropped off. I was very confused because all of my clothing is great quality and very stylish so I'm shocked that more items were not taken. The poor communication also threw me off because I called on Friday to check the status of my clothes and the young man said that it typically takes 3-4 days if I just drop them off and if I browse in store then it will be a quicker process. But that was never communicated to me when I initially dropped the clothing off. It was never like this before so I'm not sure what has happened over time but I hope that it can soon be fixed on their end. read more

Absolutely love finding deals here! So clean & the customer service is fantastic! You won't regret it!

LOVE this store for buying affordable, sustainable, and trendy clothing. I cannot speak to the selling process as I have never tried to sell my clothes. I have found some of my favorite lululemon pieces here and they are always well organized in one section of the store (so it's not a frustrating hunt like some other second hand stores). My favorite part of the store however are the "dot" sales which are 25/50/75 percent off the item's price based on dot color. I never miss a "level up" event (they usually happen around holiday/holiday weekends) during which some items are 95% off (25% goes to 50%, 50 to 75, and 75 to 95). Shopping is always a pleasant experience in this store. The staff are friendly, they greet you when entering, and ask if you need help. There are multiple dressing rooms which are clean. The employees seem to be relatively happy. The store is clean and well organized by item category and size. There is a separate high-end designer section as well. read more

Really good pieces. Fetched a Michael Kors overcoat for under $50 and there were many other trendy selections

Awesome store! I will definitely be back! Really loved the sale they had. And the people are super nice.

Labelswap always has great options for clothes, always cycling in new options for solid prices. The store is kept very organized and the staff is very helpful. read more

this place is awesome! I always find exactly what I'm looking for and it has so many brands! read more

I went into labelswap today with a few lightly used name brand items to sell. I was very impressed with the customer service of the staff as well as the price offered for the items. They have a great selection of name brand items and the store is very clean. I was happy with my experience and will definitely be back! read more

The store is very clean and well organized and they have a lot of nice things for decent prices. Unfortunately, I've had numerous bad experiences with the staff. Nobody seems that interested in working and Ashley in particular talked to me as if I was an inconvenience rather than a customer. Maybe she was just having a bad day, but I left the store not feeling great about my shopping experience. It's also an unfortunate policy that they can't tell you what items they're buying from you over the phone or how much money they're offering. If you decide you don't want to shop in the store for an hour while they look over your stuff, you'll have to wait for an undisclosed period of time to get a text and then once you do get the text, you have no idea if it's actually worth it to drive back. I'm sure they have their reasons for this policy but as a result, I probably won't be back to sell or shop with them again. read more

Love labelswap and allll of the deals! Every time I walk in, I walk out with a gem piece. The staff is super helpful too!

Great selection, service is good. Conveniently located. Would come back!!! You can bring clothes to swap out

This place is amazing! It is a genius concept and my new local spot to shop just about everything. The staff was incredible and made my experience top notch. The turn around time on selling was so fast & I left with a variety of cute clothes that are basically brand new for a portion of the price. I purchased a Rebecca minkoff vintage bag, a basically new Tory Burch purse, lulu lemon shirt, Nike golf polo, free people floral maxi, a cute romper. Obsessed! read more

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The store has changed for the wrong reasons. Person that checked me in when I brought in clothing was rude and hard to follow. I was clear I was going to wait in store and she seemed to challenge that ultimately she did not put it as an in-store drop off so a couple days later I received notification my drop off was assessed. Drove back to the store and ridiculously low offer for my clothing and no itemizing, which I was told they have done away with. Last time I do business here. Too bad it was a great place to clothes swap! read more

I do not like shopping, but this place is incredible! Clean and well lit, comfortable environment with friendly and helpful staff. Great selection for guys and organized so well that you can find what you are looking for easily. Quick in and out shopping. Saved a ton! Ask for Christian. He is the best! read more

Do NOT waste your time. Only allowed 20 items at a time, and i brought in great brands in great shape. I was told i could wait in the store for my clothes or come pick them up when i got a text. Never was i told that if i do a drop off and pick up that my clothes are not going to be sorted through until the employees get to them (2 days later). After getting the text and driving 45 minutes i get told they can only take 5 out of 20 of my items and get only give me $10... What a waste of time. Also 5 nice items for $10? read more

Selection of merchandise, and the value and the availability was great. I have lots of Michael Kors, Gucci, Tory, Jessica and Sharette only to name a few. read more

Staff is always extremely helpful! The store is always clean and there are lots of options

Fun place to browse and shop! Staff was pleasant and accommodating. Bought a lovely Kate Spade handbag at a great price.

Great selection. Great prices. Great folks. Love that items I take there I can get more $ when I choose store credit!

I love this place they are amazing always have something for EVERYONE and deals on the regular