I am not usually one to leave reviews, but after today's experience I felt the need to speak on it. The staff was rude, disrespectful, and came across as racially profiling customers. I asked a young blonde employee if they had a dark blue quarter zip, and she said she would check. Shortly after, another well-dressed gentleman asked for the same item, and despite me asking first, she gave him the only one available. I decided not to make a big deal out of it and purchased the black one instead, but while walking away I overheard her say "winner" to the other customer. That comment made the situation feel even more disrespectful and confirmed the feeling that I was being judged and treated differently based on my appearance. No customer should feel singled out or treated unfairly while shopping. read more

Not certain if it was due to the 4th of July weekend or what but the entire store was 50% off! I bought a long sleeve t-shirt for $29.99, retailing at $70.00. Yes. The employees are helpful. The lines, however, are a little slow moving. Can't really say if it's due to the clientele or staff. The store is clean. Women's clothing on the left and men's on the right. Children's next to women's. They also sell shoes, socks, caps, and bags. read more

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This is the Lacoste outlet at the Camarillo Premium Outlets. As one would expect, they have a lot of what lacrosse offers. Plus, they have it for a fairly good price. I think the main thing to keep in mind when you come here is to not believe that you will walk out the door with great clothing at amazingly cheap prices. Yes, the store does have some very good deals. But, keep in mind the prices are discounted but not cheap. This being said, this shop is stocked full of the various items Lacoste is famous for. This store offers a lot of both male and female attire. If you want Lacoste, and you're in the Camarillo area, this is the place for you. read more

Poor customer service. I asked for an inventory check and was told that's all they had. They did not bother to look up the item or to assist. read more

Lacoste Camarillo Outlet - Accessories Near Me - Camarillo, California

A pretty good selection, when compared to other Lacoste outlet stores. Service sometimes is great, but often is just passable. Overall, the quality of the merchandise they do have is quite good. read more

I really enjoyed shopping here during 4th of July weekend. The sales were incredible and selection good. It's worth it to spend time and look through everything. Accessories were 50% off plus an additional military discount sweetened the experienced. read more

A pretty good size store with tons of selection. The staff is very friendly and assist you in finding what you need. They provide the service that you would expect in a store that sell products that is a little bit more "spendy" than the ordinary. quality clothing with quality customer service. I'll be back :) read more

Lacoste Camarillo Outlet - Lacoste - Accessories Near Me - Camarillo, California

I put a $500 coat on hold and left the store for a moment. When I returned it was still 11 minutes before closing but the employees had locked the door. I proceeded to knock snd call out to them, as I could see them inside the store, but they pretended to ignore me and turned off the lights, complete shitting down the store prior to closing time and rudely disregarding a customer who was simply trying to pay for an item well within store hours. While in the store the employees had seemed unfriendly and discourteous, but this was shockingly unprofessional. The worst retail experience one could have. read more

Lacoste Camarillo Outlet - Employees ignoring a customer that they could definitely see and hear, and shutting the store before closing. - Accessories Near Me - Camarillo, California

From a phone call to in-store customer assistance, Anthony has been absolutely stellar with his professionalism, customer service, product knowledge, and friendliness. He helped me find the right Polo sizes and understand the differences of the fit for my lifestyle. I purchased several items during this visit due to the confidence I found in the product because of Anthony. We need more professionals like him. Get this guy promoted! read more

Lacoste Camarillo Outlet - Polos! - Accessories Near Me - Camarillo, California

If there is score zero I will give it . Cashier and sales unfriendly fitting room not available they said it is full of stocks don't they have a stockroom? read more

I like Lacoste, which is or was often confused by the brand Izod by fans of the original Aligator shirts from the 1980's. Lacoste is a high end tennis/golf sports activity fashion store, most noted for the Alligator/Crocodile emblem. This store has lots of sales, either % off or buy one get some sort of discount, be it the 2nd one for 50% off or any other configuration. Generally, the prices are higher than those who seek out casual attire, but Lacoste is more for the status conscious and those who like brand and labels of prestige. Their clothes are stylish, unique and appealing. Shirts generally cost about $50, actually almost every item starts around $50 be it shirts, pants, shorts or whatever and goes upwards towards and even past $100 per item. it's fun to shop. They also have some sort of European size numbering system, so you need to refer to the conversion charts they have displayed, and better yet try before you buy and go into the dressing room. It's located in the Outlet Mall - Camarillo Premium Outlets so parking is easy when it's not busy nor crowded and a bit more difficult when it's a weekend or holiday. read more

6:35 pm the worker JOHN decided to close shop when the store hours clearly state that the store should be open until 7pm. I wanted to buy some shirts for my kids and he wouldn't open the door. I asked him why is the store closed at 6:35 when all the stores including his are supposed to close at 7pm. He just replied with an attitude that the store is closed and that's it. I called the store to ask why is the store closed 25 minutes before closing time and he replied that it's closed and if i call again he is going to call security. I told him that i would complain to corporate about this and he told me: Good luck with that! What a shame that a store of that stature hires that type of "wanna get home soon" workers that cannot serve customers correctly. I hope someone from corporate will reply to this review with a phone number to call and complain. read more

A pretty good store to visit when you want to stock up on your preppy look. Most of the stuff here are definitely on the pricey side, but worth it. A bit of good news for us men on the hefty side, they do carry big sizes! There's various styles and colors to choose from, and all look simple and classy. Their merchandise is arranged nicely, and when you need help, their staff is very attentive. During the weekends, specially on holidays, this store can, and will most likely get packed. Once in a while, everyone just needs a good shirt, and this is the store to get that. read more

Really messy. Hard to find anything under the piles of unfolded shirts same for the shoes. Small and unorganized. No good offers overpriced.

Its a shame that such a luxury brand hires such low class, rude managers. Went in today to buy a couple of totes ($138/each.). SIgns posted everywhere say "50% off entire store." I wanted to double check so I asked a guy that was at the check out counter what the deal was, and he said the totes were 50% off. Cool, that's what I thought. Kept shopping some more and then when I got back to the front counter another woman (short blond hair with tattoos who said she was the manager) said the totes were 40% off. I explained to her that the other guy had just said it was 50%. She proceeds to explain that he "wasn't on the clock" and had given me wrong information. Who cares if he's on the clock or not, he works there and sure looked like he was on the clock. I also explained to her that the store could get in trouble for false advertising because "50% entire store" signs are posted everywhere. She showed me the part on the sign (you practically need a magnifying glass) where in extra tiny print it says "exclusions apply." Given the fact that their employee had said it was 50% off she said she'd give me the 50% discount. Her attitude was that she was doing me a favor. I wish it had just ended there but she then asked me why I had an "attitude." So now she's picking a fight because I just stated a fact she didn't like. This manager (who refused to give me her name!) was the one with a horrible attitude. She grabbed my totes and refused to process the transaction! Yes, LaCoste turned down a potential $200+ purchase transaction, because you know they have so many customers right now. I called head quarters in New York to report her.....first time I've ever done something like this. Don't think this is what their awesome brand wants to be associated with. I have photos of her that I'll be sharing with their corporate office & here of course. Literally the worst retail experience ever. read more

Lacoste Camarillo Outlet - Accessories Near Me - Camarillo, California

Poor customer service. Rude! I requested a plastic cover for the polo shirt I am buying which I saw they just trash after opening the shirts to display and they refused to give it. "They cannot sell the polo shirts with the plastic" as the salesperson said.... I don't get it. They will just throw them away. read more

I always buy at Lacoste, today I was I interested in buying a shirt but I didn't see my size so I asked a gentleman if they had my size, he told me to ask at the front desk so I did, I was told that all they had was what they had out on the floor, that was fine but the issue was that she made me feel like I was interrupting her from talking about gossip that was going on in her life and something about working overtime. Hell there were 3 employees and just me. She could have just said let me see if there's one somewhere out there, get real, that's why retail is dead and online is the new way, why deal with rude people read more

worst customer service for a great brand.all 3 employees just talking with each other .not helpful to any customer.even were very rude when I asked for fragrance variety. read more

Love the store's energy! I would definitely recommend this to everyone! Management is so tight and it's so right!

I would give this location 5 stars if we hadn't encountered the lady behind the counter. Matthew greeted us and helped us out. Because of his customer service we ended up spending over $300. That one lady however, was rude to my wife when she was swapping out shirt sizes for me in the fitting rooms.I almost walked out without buying the clothes we had picked out. But thank goodness for Matthew. He was great. read more

It's the worst customer service I had in Lacoste outlets that I've been to... this woman named Karina has such a very bad attitude!!! As per her she is the MANAGER and this is very disappointed!!! I got a jogging pants and when they ring it up at the counter the price is different and I asked her to change the price because it was marked a different price! But according to her different size is different price... which is very unacceptable as we all know same items are same prices!!!and she keeps throwing stuffs that we asked for prices as if we should buy all of them!!! With her very bad attitude this store shouldn't get any stars at all!!!If the LACOSTE CORPORATE can see this... please do some actions about this!!! This woman shouldn't work in your company!!! read more

Ruben is always very friendly ,fast and helpful ; moreover , he goes above and beyond every time. Very thankful and drive from magic mountain just to buy from him. Even when we are still there until they close he is still very patient! Wow Thank you and thank you and thank!!! read more

My goodness. I didn't know Lacoste was so popular. I went on Labor Day... my mistake? I felt bad for the employees who had to constantly re-fold the shirts that customers were just throwing left and right, but they handled it with grace. The store is a bit small, but man, they pack a lot of merchandise into it. The sales were great - Lacoste polo shirts for $30? That's pretty cheap, right? Good product, good service. read more

A very tight squeeze to walk around the store, especially during busy seasons like the summer or Holiday shopping season.

This is one of my favorite outlets to visit. Although the selection of black and white polos are missing.. Everything else is well priced compared to the non outlet store. Periodically they have a 70%off Sale which I enjoy, especially when I'm able to find stuff my size. The service is also Consistent. read more

Wow just for this weekend only they are running a huge sale of there clothing line almost everything in the store is an extra 25% off .... Some iteams are excluded from there sale like. There classic color polo's t-shirts and and perfumes if I'm not mistaken . There sale ends on Sunday night it was just a Friday to Sunday sale for st Patrick day . So you can save a little more green read more

I been buying from this place for 7 years and lately I noticed that the shirts collars have begun to fade rather quickly. I dry clean all my clothes and the issue still persists. I noticed that it occurs to the lighter colored shirts and not the classic colors. Ironically the lighter color shirts are a bargain at this outlet store whereas the classic colors never change in price. read more

The so called "employees" and/ or "manager", i would advise you to learn and use the words like "excuse me sir/ma'am" or "please" while dealing with your customers as it's a sign of politeness and good manners as a normal human being FIRST, AND SENCOND it's NOT your customers' fault that you work as a customer service representative, it's NOT your customers' fault that you are having a bad day, or have personal/family issues, it's your job, your choice, you are getting paid for it and, believe me, no one is eager to receive your bad attitude and hear you screaming at your customer!!! And if you have special chairs "NOT FOR CUSTOMERS" but for your employees, then please be sooo kind to put a sign on the chair "EMPLOYEES ONLY", so we will not sit and you will not scream at us for sitting on the chair, otherwise we, the customers, may want to have a seat while your employees learn how to redeem gift cards!!! Thank you!!! read more