We woke up this past weekend to a 59 degree house. Our furnace went out, and of course, it happens…read moreon a weekend. After having a few bad experiences with the larger local companies, I was insistent on finding a better, local company to do the job, but could I find one on a Saturday? After spending a lot of time online, and on the phone with various people, a local plumbing company recommended Accutrol to me - I had never heard of them, but looked them up, and called "Gerry" and left him a message. He called back soon after, and said he could be by within a few hours (not bad on a Saturday). He came by within that timeframe, fixed the furnace, and charged me what I thought was a very reasonable price (these things are never cheap, and from what I read from other reviews of the bigger companies, the fix he did on my furnace would have been much more). Anyways, Gerry, a really nice fellow did the job - and on a weekend, and didn't BS me. I would really recommend giving Accutrol a shot, especially if you live in the Broomfield area. It's nice to be able to use a local business that I really felt did quality, professional work, reasonable price, and was not out to take advantage of me. They'll get my business again in the future. Thanks Gerry!

My contractor decided to give this company a try during a remodel. At first they seemed great -…read morelower cost than others and highly responsive. The first challenge came before I moved in. They had recommended a specific thermostat. They charged $450 for the thermostat (which is under $200 on Amazon). When the time came to install it, I saw it and said "oh that's not the one I wanted. Can we please switch it out?" Nope. If I wanted a different thermostat, I would have to pay for that one in addition to the one they wanted to install. I had just spent over $35000 on a new hvac system with them and they couldn't switch out a thermostat to the one I wanted? Then I learned that they installed a lower end hvac (Amana) and convinced everyone it was great. The AC is so loud that my neighbors can't sleep at night during the summer. We discussed a mini-split for my bedroom on that side of the house so that I wouldn't have to run the AC at night. They suggested the lowest end unit that you can buy on Amazon for a few hundred dollars. Cost of unit plus installation was about $7000. Another company quoted $6000 to install the top of the line. The heat is a joke. It runs for a couple of months and then stops. I had another company come in. Turns out it was installed incorrectly. Accutrol disagrees and claims it is due to poor maintenance. (I moved into the house in March - ran the heat March and part of April. Had it serviced in October before winter weather and didn't turn in the heat again until the middle of November. It stopped working in the beginning of February. They came out and allegedly performed maintenance. It stopped working the next day. It's not a maintenance issue!) If you're looking for a great hvac company, call Elemental Comfort. They are fabulous! They offered to replace my thermostats at no charge - and they didn't even do the install. Don't waste your time and money on Accutrol.

I scheduled several appointments for bids on a AC install thru Home Adviser and I picked Flawless…read moreAir Mechanical. They did a great Job, two Techs (Naviet and Alan) arrived on time and completed the install in one day including removing the old Swamp Cooler. All of the employees I had contact with were professional and courteous. Matt

Technician showed up on time (a first)! And not in an "appointment window" yet for an actual,…read moresingle-time appointment (so I didn't have to waste half of a day waiting around). Technician diagnosed the issue and offered a bid. I paid the $49 service charge (bid fee)? The bid was higher by double over the company I actually hired to complete the work. Professional and easy to work with yet I just don't think that I will use them due to their high prices.

I'm sure I'm not alone with the experience of needing an HVAC company and not knowing who to call…read more-- or who to trust. But I had a great experience today with Cool Heat Mechanical Systems in Denver. My house has two furnaces, both of which needed a check-up and filter change. A friend recommended Cool Heat and I was so glad they had. Paul, the owner, was completely professional, very knowledgeable, and ***gave us one the fairest price*** I've ever gotten from an HVAC firm. The cost for checking both furnaces thoroughly, replacing the filters, running carbon monoxide tests, and spending several minutes talking to us about our furnaces was only $134 which included travel time. We now have smoothly running furnaces, more knowledge than we ever would have had about the age and condition of our HVAC equipment, and the peace of mind to know everything is working well. I would recommend this company to anybody. I'm sure you'll have as positive an experience as I did.

My A/C has progressively been working less and less. But, I didn't necessarily like or trust the…read moreoriginal installer of our HVAC unit. One of my neighbors recommended Cool Heat, so I gave them a call on Friday afternoon around 3:30PM, thinking I'd get a call back next week. He was wrapping up another service call in the area, so came right over in about 30 minutes. He was GREAT! Our HVAC was frozen up with gunk and he cleaned it all up. He did confirm our suspicions about our ducting system - woefully under trunked (old 4" ducts) with lots of breaks. He gave us a reasonable price for upgrading, but recommended that we don't need to do it now. So, we'll now be able to save the money for that project (that we suspected we should have done 4 years ago when we installed our new units). Thankfully, he confirmed that our actual equipment was great and that there is no need to replace those. (My fear was always that someone would come in and recommend a whole new system). Best $125 ever spent - an hour on site to fix us up! We will definitely be hiring Cool Heat to come back to upgrade our ducting later this year! As a bonus, he also services Rinnai water heaters - because we live in Englewood (hard water), we need to get it serviced. I've gotten outrageous quotes for that in the past - his quote is substantially lower than everyone else, so I'll have him to that, too.

Cannot say enough about this company. Our furnace went down due to a necessary gas shutoff at the…read morehouse. Not a complicated fix, but furnace is in crawl space and with 2 little kiddos at home due to weekend, there was no fixing it myself. I requested a quote. Tropicool responded within minutes and said they'd be out first thing the next day. They showed up as promised, got the furnace running in no time, did a preventative check, made sure my curious children didn't fall into the crawl space, and dealt with my dog's incessant barking. When I went to pay, they said "no charge." I think my jaw hit the floor, but I recovered enough to tip the technicians who showed up on time, repaired the furnace, and were pure kindness. Wish more Denver-based companies were like this one. Thanks to Tropicool!

This company blew me away! First, they replied pretty quickly to my quote request and we're at my…read morehome the next hour. They showed up on-time and were thorough, funny and friendly. They diagnosed our issue pretty quick and were honest and fair. This will be the only HVAC company I deal with from here on out; can't thank these guys enough! Excellent work and customer service and we are so appreciative!

We have used Grand Home Services for several years and the only experts we use twice a year;…read moremaintenance prior to winter and maintenance prior to summer. Brian has always been our Tech Manager and he is fantastic. Not only is he super prompt but so incredibly thorough and explains everything. His detail is 100%, he is so respectful of our house and just over the top professional. Last fall when he was performing maintenance on our furnace he noticed a small water heater leak and suggested for us to call our plumber. Well, it needed to be replaced and we avoided what could have been a flood. Love their service and more! Thanks, Brian, for you and Grand Home Services.

I woke to no heat and spent time on Facetime with my HVAC brother from out of state and we…read moredetermined the problem with my Carrier furnace was most likely the High Limit unit. I called Brian of Grand Home Services and told him what the problem was and he came out. He charged me $341.72 for the less than 90 seconds it took him to switch out the High Limit unit. Seriously, unscrew 2 screws, disconnect 2 cables, screw in 2 screws and plug in the 2 cables and the furnace works perfectly, less than 90 seconds to correct. $341.72 to do that. Yep. I argued that I shouldn't be charged so much money for that and he said he doesn't set the prices, the company and owner does. BS. Check the Secretary of State business listings, Brian is the owner of the company so he lied as well. And when I searched for the part online, it is a $16 part. Yep, $341.72 for 90 seconds work and a $16 part. So no, would not recommend this company and would give them 0 stars if that was possible.

Wow, this company saved us so much money. The air…read moreconditioner is working great after the service. Highly recommended

Had a great experience with A Family Friend! We'd had another HVAC company come out numerous times…read moreto fix our furnace. We paid them hundreds of dollars each time and they never got it working. We called A Family Friend on a Saturday. They came right out Monday morning and made a simple fix for no charge. They advertise that their second opinions are free and they weren't kidding! We were blown away by their knowledge and professionalism. Definitely a great company and they'll be our go-to going forward.

Without a doubt the worst experience I've ever had with a company / never in my life have I been…read moretreated with such disrespect by professionals I've paid for a service. From the jump there were red flags; in retrospect I should have realized and not chosen them, but alas. Hopefully this review can save others the money and headache! Our HVAC system was antiquated and needed replacing, so I reached out to Quality Home. I was given a quote $3,000 over my budget. When I said as much they immediately said they could meet me at my price point which makes me wonder... Why the high quote to begin with? Where would that extra $3k have gone? The day of the install went okay. They took a few hours longer than they said they would which disrupted my workday, but fine - I can understand that. I was never sent photos of the condenser on the roof which I was promised - I had to ask a few times to get those. Our new HVAC worked well for a few weeks, then started randomly shutting off. During peak heat times. I'd come home from work to a boiling house. Our thermostat kept saying it was running too long with no change in temperature. I brought this up to my contact at the company - a director level guy - and he told me my thermostat was "trash" and it needed to be replaced. Me, knowing nothing about this stuff, went along and agreed to pay the $400+ for a new thermostat. It turns out that the actual issue was that the folx doing the installation wired the entire thing incorrectly. I was still charged full price for the thermostat/install and offered no apology. My old thermostat was better and easier to use. Fast forward a few months and I noticed our HVAC was leaking water. I called them in a panic as we were going out of town, it was the heat of summer, and I didn't want our cat to overheat. They were able to come out quickly (for a high fee) and told me the leaking was due to us not changing our filter frequently enough. I was again charged $400+ for this. It seemed weird to me that a dirty filter would cause leaking, but again... not my area of expertise. I took their advice and started changing our filter at the cadence recommended. Guess what? Still leaking. A LOT. This is definitely an HVAC issue, not a filter issue as our filters are pretty pristine. I've been trying to get in touch with my same contact (and others) for literal weeks and am being met with total silence. I want to talk to someone about this but it appears that professionalism isn't a value of Quality Home HVAC. Moral of the story? Absolutely go with a different company - I wouldn't wish this experience on anyone.

BE WARNED. This company installed an HVAC system for me 6 months ago, which cost over $11k. It is…read morealready failing. They sent a tech to fix it the other day -- he claimed to have found & fixed the issue, but lo and behold, the next night, my home's temperature fell to 60 degrees (in the winter time). I have tried for almost 24 hours to get another emergency tech visit scheduled, to no avail. Every number leads to the same crappy automated central line, and everyone I speak to has told me "they can't get ahold of someone." I am going to be demanding a refund of the full cost of my HVAC system, as clearly it does not function. Terrible service, terrible product. DO NOT USE THIS COMPANY.

We've worked with Cedar Creek on multiple projects now, and we always recommend them. They…read moreinstalled a whole house humidifier, did some work on our furnace, and installed a brand new AC system - all of their work has been great, and Dave has been great to work with. He's always friendly, professional, and gets the work done.

This is the worst experience I have ever had with a contractor who appeared to be professional…read more Here's what happened: They performed maintenance on my 4 year old Navien Combi-boiler. Everything checked out and the system was stated to be functioning normally. BUT Dave thought the system could be better if I added a different circulation pump. He also thought the system should be re-piped. As the bid for everything was close to $5,000, I opted to replace pump for $864. Soon after the pump was replaced and that maintenance work was done, I noticed the pipes were clanging when the heat went off. They said air was in the system and wanted to replace the air vent. Before they could replace the air vent my system broke down. It took them a week to get back to fix the problem (that's right! No heat or hot water for a week!). After it got running again the clanking continued and when I called to ask why, I was dismissed and asked to "pay up". I decided to enlist another company certified be the manufacturer to give the system a closer look. You won't believe what they found! The pump they installed was the wrong size(was suited for a large commercial application) and they installed it UPSIDE DOWN! The technician also found the heat exchanger had failed and there was carbon monoxide and gas spewing from it! It had to be shut down immediately was going to cost me $4,250 to get the system repaired! I hold Cedar Creek Mechanical and Dave Sutton responsible for this but to this date there has been no effort by him to make things right. Whats more, the suggestion for the repiping was all wrong. The factory certified technician said it was wrong to move the pipes on this system the way he suggested. So here it is: This company does bad work, suggests things that don't need to be done and then claims no responsibility! I believe they are also overpriced when I compare to others. They might try to deny this, but my system was running fine. I have it in writing. I have all of the receipts. We will see what the judge thinks!