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    Lady Elite Milano

    1.8 (5 reviews)
    Closed 11:00 am - 9:00 pm

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    2 months ago

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    1 year ago

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    1 year ago

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    2 years ago

    Bad customer service. Bad. Skip this shop. Why would I give them my business? There are stores to shop at where a customer is valued.

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    3 years ago

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    Fleet Feet - Display

    Fleet Feet

    4.4(358 reviews)
    3.2 miEncino
    $$$

    I recently visited both Road Runner and Fleet Feet while searching for new walking shoes, and the…read moredifference was striking. Fleet Feet was, quite literally, feet ahead of the competition. At Road Runner, a foot scan gave me useful insight into my foot structure and what to consider in a shoe. The technology was impressive, but the experience was less so: the store seemed understaffed, trying each shoe often meant another 5-10 minute wait, and when another associate stepped in, I had to repeat what I had already gone through. More importantly, when I asked to try a shoe outside the scan's recommendation, I was discouraged because it contradicted what the technology suggested and was told not to try it on. Data can inform a decision, but footwear is ultimately experienced by a person, not an algorithm. A scan should guide curiosity and judgment, not replace them. I eventually tried the Brooks Ghost 18, but Road Runner did not have the colorway I wanted, so I bought them elsewhere. After my first walk, they began cutting into my ankles, and my search started again. Then I went to Fleet Feet. From the beginning, John made the experience entirely different. He greeted me warmly, did a new foot scan, explained what the results meant, and, most importantly, listened. He combined the data with his own expertise and my actual feedback rather than treating the scan as an answer. And finding the right shoe was not easy. Because of the anatomy of my feet, I ended up trying nearly 15 different pairs. Through every one, John's patience never wavered. When a shoe caused discomfort, he listened, reassessed, and brought out another option. He never rushed me, never made me feel like I was taking up too much of his time, and never acted as though he simply wanted me to settle on something so he could make a sale. What made the experience exceptional was that John seemed just as invested in finding the right shoe as I was. There is a profound difference between helping someone buy something and genuinely helping them solve a problem. John understands that difference. Eventually, I found the ASICS Novablast 6, which felt like the best fit for my needs. Unfortunately, Fleet Feet could not get my preferred colorway in time for an upcoming trip, so I ultimately left without buying a pair that day. And that may be the strongest testament to John's character and customer service. After investing all that time in helping me, John never pressured me to buy another color or settle for another shoe just to make a sale. He cared about getting me the right shoe, not simply getting me to buy a shoe. That kind of service is rare. I have met plenty of people who are knowledgeable, and plenty who are friendly. It is much rarer to find someone who combines expertise, patience, attentiveness, and genuine care for the customer's outcome the way John did. Fleet Feet, you have an exceptional employee in John. A foot scan can provide data and a system can generate recommendations, but neither can replace someone who listens carefully, applies expertise, adapts when the obvious answer is not working, and stays committed until the customer has a real solution. John turned what had become an incredibly frustrating search into one of the best retail experiences I've had in a long time. Thank you, John. Your patience, expertise, and genuine commitment to helping me find the right fit did not go unnoticed. Fleet Feet is lucky to have you.

    Great service. They have a device to accurately measure my feet, not just asking me,"How do these…read morefeel?" In n out in 13 minutes. Not rushed but they had what I asked for.

    Photos
    Fleet Feet - Socks!

    Socks!

    Fleet Feet - Three pairs of quality stability shoes with insoles!

    Three pairs of quality stability shoes with insoles!

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    Sherman Oaks Galleria

    Sherman Oaks Galleria

    2.4(314 reviews)
    1.8 miSherman Oaks
    $$

    I have been visiting Sherman Oaks Galleria for way too many years. Since my son was probably 6 or 7…read moreyears old. We have a lot of great memories and photos at this place. It has a lot of different types of restaurants, a gym, Burke Williams (massage parlor), a movie theatre, that's huge. Unfortunately some of the places have been shot down like Frida, that used to be El Toritos before, Starbucks that is VERY IMPORTANT to some people, (not to me), plenty of other Starbucks's on every block is no longer there. Cheesecake Factory, along with so many other eateries, a snack shop, along with Buffalo Wings, P.F.Chang is still there. I am not going to name one by one what's there and what's not. All I can say is that everyone over there starting from the security guards are nice, helpful and friendly. It's a big structure based on 3 stories. Same goes for parking. Yes, I agree with some of the Yelpers that the foot traffic has diminished a little bit. That also depends what day and time of the week you go there. I was there on 6/17/26 around 12:10pm and there were a lot of people everywhere. Established back in 2001 and is till a nice place to go solo, date night or have tourists visiting this lovely, big, charming Sherman Oaks Galleria.

    The Sherman Oaks Galleria is very nice and inviting, but sadly, it lacks energy; during a recent…read morevisit, we found the mall empty of visitors. It was a strange aight indeed. The exception was the Cheesecake Factory, which was not crowded, though there were 10 to 15 other diners. Validated parking is available if you dine at one of the few remaining open restaurants or businesses.

    Photos
    Sherman Oaks Galleria - Inside the Galleria

    Inside the Galleria

    Sherman Oaks Galleria - Galleria

    Galleria

    Sherman Oaks Galleria

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    Lady Elite Milano - womenscloth - Updated September 2026

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