New Jersey Dustbusters L.L.C. was awesome they provided reasonable rates in fast timing the…read moreconsultation was friendly and it helped me. The services was overall fantastic

Hired them to do a move in clean. The place was small and empty, but she skipped the downstairs…read morebathroom and only dry mopped the floors! The floors were filthy. So for $200 it was a waste of money.

The property is stunning and the service and amenities are first class - being right on the…read moreboardwalk with a view of the ocean yet close to the shops, entertainment and beach is perfect. Yet the house is in a family neighborhood that's quiet and peaceful. And don't forget it has garage parking for 2 cars--a welcome addition in this beach town

From the owner: The best adobe's in Atlantic City, Ventnor, Margate and Longport. Discover Absecon Island. . …read more Explore. Play. Relax.

The balcony is wonderful!…read more The bathroom was spacious but there are no hooks by the shower for towels. The hook for the hand towel is so low, the towel goes right into the sink. We couldn't understand why the tub, sink, and toilet were on top of each other when there was so much room to spread out -- including an almost empty bathroom closet. There is no "Constant Fan" option on the thermostat. The cost of parking, $186, is excessive. That alone would prohibit us from returning to Club Wyndham. Check-in is bizarre: One has to pull their car up to the garage entrance, leave it double-parked in the street, and then walk through entering/exiting garage traffic to check in before being able to park the car. It is both stressful and dangerous and poorly planned. If not for Niaz's help, we would not have known what to do. Otherwise, the room was wonderful (except for the on/off Wifi and bathroom) and the security is exceptional. We also loved the efficiency of the elevators (wish check-in and parking worked as smoothly). But the entire staff is fantastic and the hotel is spotless -- everywhere. We did have a great stay but parking and weak Wifi prevents us from giving the property five stars.

We booked a last minute stay at this hotel, we arrived at night & had no issues checking in we got…read moreRoom# 2007. This was a great room, spacious had more of a small apartment feel to it, nice comfy bed & good toiletries to use. The kitchen comes in handy when u have left overs, nice living room space comfy couch & big TV to watch. U have a decent size balcony, chairs set up nice to sit & just enjoy the views. Decent indoor pool good size serves its purpose. Beach is right down the street & so is the boardwalk. Amenities are limited on the property, there's a game room, movie theater no restaurants on property. Best thing about this Hotel is its location & my reason for giving it the 4 stars, near the end of the boardwalk which is great since it's away from the crazy crowds. We had an enjoyable stay because of it's convenient location.

The Borgata is definitely my favorite hotel and casino in AC…read more The casino floor is loaded, well-maintained, and CLEAN!!! There's tons of games and lots of spots for food on the main floor from grab and go to sit down. The staff is friendly and check-in is easy. The rooms were clean, well kept, and cleaning services came in each day and kept the rooms in good shape. The Borgata is def one of the nicer options when going to AC

I very rarely leave negative hotel reviews, and I am generally someone who is pretty easygoing when…read moreit comes to hotels. I've stayed at Marriott properties for approximately 12 years and have accumulated 800+ nights with Marriott, so I have a pretty good understanding of the standards I expect from the brand. Unfortunately, my recent stay at the Borgata was one of the most disappointing hotel experiences I've had. We checked in Saturday. That evening, we went to put food in our refrigerator and discovered food belonging to a previous guest still inside the fridge. Gross, but I initially brushed it off as an isolated housekeeping oversight. The next morning, things got significantly worse. The TV in our room wasn't working, and when my friend went to take a shower, she discovered a significant amount of someone else's hair sitting in the shower drain. There was also no soap in the bathroom hand-soap dispenser, so we had to call to have that addressed. At that point, we went to the front desk and spoke with Connor, a manager. We explained everything, and he was apologetic and told us he would put a $100 food & beverage credit on our room and send housekeeping up to properly clean the room. We appreciated the response and went back upstairs. Except housekeeping never came. After waiting, I called the concierge to check on the request, only to be told that there was no housekeeping request in the system. The concierge then put one in and I asked how long it would take because we needed to get ready for dinner. I was actually told that I could take a tissue and remove the hair from the shower drain myself. I'm sorry, but absolutely not. I paid to stay in a hotel room. I should not be cleaning another guest's hair out of the shower drain myself. Eventually, housekeeping did come. However, after the housekeeper left, the hair was STILL in the shower drain. I literally had to follow the housekeeper into the hallway and point out that the hair had not been removed. This is not about expecting perfection. Hotels make mistakes. It is about basic cleanliness and the fact that we repeatedly gave the property opportunities to fix the problem, and somehow the most obvious issue was still not addressed. Then, to make matters worse, I received our folio after checking out and discovered that the $100 food & beverage credit Connor specifically promised us was never applied. So now I'm left wondering what, exactly, was being done to resolve the situation. I have stayed at an enormous number of Marriott properties over the years and have never experienced this combination of poor housekeeping, lack of communication, and failure to follow through on a commitment made by management. Food left in the refrigerator. Hair from a previous guest in the shower drain. Missing soap. Broken TV. Housekeeping request not entered. Being told to clean the hair myself. Hair still left in the drain after housekeeping. And finally, the promised $100 credit not applied. That is an extraordinary number of basic failures for one stay. The Borgata is a major property, and as a Marriott-affiliated hotel, I expected significantly better.

*****THIS IS A LONG READ*****…read more This was my first time staying at this hotel, and I must say, my check-in experience was horrible! This is my birthday weekend, so I came alone for a little R&R and self-care. I did not expect to be treated as horribly as I was! I arrived about 3:30 and went to the kiosk for express check-in, only to realize I had left my wallet in my car. I went over to the bell hop desk, where I was nicely greeted by Mario, to ask if I could leave my belongings there while I went to retrieve my wallet. Mario explained to me that he could hold my things, but had to grab a cart for them and give me a ticket as standard protocol. While I waited for him to return, the most RUDE, NASTY, ARROGANT, IMPOLITE, IGNORANT male comes to me yelling, "MA'AM YOU CAN'T LEAVE YOUR STUFF HERE!" I told him to calm down and stop talking to me like that! I then tried explaining the situation to him, and what Mario told me, but before I could finish, he cut me off and yells... "Well he's new! That's why he told you to leave your stuff here! I'M THE BELL CAPTAIN! HE SHOULD'VE CAME AND GOT ME! YOU CAN'T JUST LEAVE YOUR STUFF HERE, YOU NEED A TICKET!" I asked him why he was yelling! There was no need for that, especially if I'm not speaking to him that way! He replies while flailing his arms around, "OH HERE WE GO! HERRRRRE WE GO!" I tried again to explain that Mario had already told me that, but Mr. "Bell Captain" who I later found out name is Saleem, was so bent on letting me know his position that he couldn't even hear what I was saying. Mario then comes back with the cart, and he proceeds to yell at Mario! "DON'T EVER DO THAT AGAIN! WHO AM I??? WHO AM I ??" Mario and another Bellman quietly says, "Bell Captain." He then says, "YEAH SO THAT'S WHY Y'ALL CHECK WITH ME FIRST!" I stepped in and told him that if he's a real leader, he doesn't have to blast who he is, (not to mention it was on his name tag) and he should not be embarrassing his employees publicly. He could have talked to him in the back and let him know what he did wrong. I didn't need to see that! I also told him, I'm not sure if he's having a bad day, but there was no reason for him to behave this way! He starts yelling...again...."I'M GREAT! ALL MY BILLS ARE PAID! I GOT MONEY IN THE BANK! I'M GOOD!" I don't understand what that had to do with anything but whatever. He then went back to yelling about him being the Bell Captain and what the protocol was for me leaving my stuff there. CLEARLY he missed that Mario did the right thing from the beginning! Mr. Bell Captain just felt the need to power trip in that moment for whatever reason. I told him he needed to listen and not interrupt when someone is speaking because he would have known that it was handled correctly! He put his hand up and says, I'M NOT TALKING TO YOU!" I looked at Mario, thanked him for helping me and told him he did nothing wrong. This situation made me so angry that I burst into tears! To add insult to injury, after all the drama, I was waiting for over an hour to get my belongings because SOMEONE put the incorrect room number in the system. I found that out because I had to go back down to the lobby to see what was going on with my things. I was late for my dinner reservation, and my night was pretty much ruined. I couldn't fully enjoy my dinner the way I'd hoped to. I actually cried while at the restaurant because I was still so frustrated with how everything had gone. Not only did I come here to rest and relax, I came her to try and release some of my grief from the loss of my Baby Brother. Hopefully my spa experience will be much better. Shout out to "T" whom I believe was the Operations Manager. He helped me calm down and agreed to address Saleem and the issue. However, I wanted this situation to be documented. NOBODY should ever be able to get away with mistreating ANYONE no matter their position. I WILL be pursuing this further until I'm satisfied with the outcome.

This place is such a scam. My family and I were kind of forced to stay here due to a dance…read morecompetition in Harrahs ballrooms. 7 days is a long time to stay in a hotel/casino made for adults. Nickel and dimed the entire stay. Card was charged for over $500 for "resort fees" which we didn't even use because we were there for dancing not gambling and partying. Room was only cleaned once during our entire stay. Toilet was clogged. Room was OK. Common areas like the elevators were disgusting. Hand prints, garbage, etc in elevators. Starbucks is twice the amount of money than normal. Most places to eat are not healthy and you pay a premium price for French fries and a burger. Check in guy was nice. But there is a lot of miscommunication within team members at this place. Some say one thing, and others say the opposite.

You need to understand what you're signing up for when staying here. It's a fairly priced,…read moreoceanfront hotel that is literally falling apart. The place has so much potential but no one is keeping it up. The towels and linens were clean. I think our biggest complaint was the lack of customer service. There is no daily housekeeping/maid service here unless you pay $35 per cleaning. We were never told this...well, finally upon our third visit to the front desk we were. Beach tags are provided by the hotel...great! except they never told us this and we purchased on the beach. We asked for a credit after learning from other guests that beach tags are provided. The front desk girl deferred me to the manager who wouldn't be in until after our stay ended and shockingly, the manager refunded us without a fight! In the bathroom, shampoo, conditioner, and shower gel are supposed to be provided in dispensers on the wall...great! but 2 of the 3 were empty. There is no ice machine on the property but we learned from other patrons that you can ask at the front desk for a bag of ice. It would have been nice if all these little things were explained to us at check in or listed somewhere instead of having to learn by chatting with others halfway through our stay! Parking: 1 spot is provided per room, street parking is available for extra cars and it is easily found and free! Wi fi: provided at hotel whether you're in the room or on the property. I had a lot of problems using my cell phone for internet (with my data plan) while on the beach. On the weekends, I couldn't use my data at all due to all the thousands of other people in the area trying to use their phones as well. On the weekdays, I didn't have any issue. Bar/restaurant: I think it should be noted that there is a bar and grill attached to the hotel (no affiliation) and they have live music daily. All day on weekends and 6-10pm (check https://www.lagunagrillandrumbar.com/entertainment for specifics) on weekdays. After the band ends, a DJ may also play. I just think patrons should know this in case they like to go to bed early, etc. You can most definitely clearly hear the music in the rooms. Overall, I would stay here again...it had the basics and is a great location...but do not come here if you are looking to impress anyone or like to stay in nice places!

AVOID at all costs! This place is disgusting. There was food, hair, and god knows what else all…read moreover the mattresses. Food was behind the dresser and bed. The roof was collapsing in spots. Just awful.

LocalStr has managed our property with incredible attentiveness. I am doing much less work and…read moremaking far more money!

From the owner: localSTR is an all-in-one property management group! From marketing to home improvements, community…read morerelationships, and so much more, we truly handle it all! We also offer a wide variety of unique short term rentals!

I don't see how I reserve a room WITH DEPOSIT and when I get there, there's nothing available for…read morethat room type. Friendly staff, but having to get the correct room situated during the next day honestly took away from the enjoyment of my stay there.

Arrived on a casino plane from FLL. Hotel room is average but has a bathtub. Beds were very old…read more But you're here to gamble, right? Tropicana has the only Live Poker Room on the strip. Also offers roulette, blackjack, pai-gow, baccarat, and basic table card games. $15 or $25 Craps. The slot machines were the usual suspects, except for Double Joker Poker. I doubled my money on Craps but lost it all on slots. Icy cold slot machines. There are also 15 restaurants all inside this one casino and they offer a pub crawl to get your passport stamped! Fun. The shopping mall is kid-friendly with arcades and candy stores; but also diverse. I immediately bought a new purse. You can exit the Tropicana directly onto the ocean beach or ride a trolley to the Boardwalk. The locals were so friendly to tell me about fireworks over the ocean and where the best bars are. I would have missed it all because the Tropicana has no Concierge! Tropicana is definitely a nice place to stay.