I love the Borgata! It's my favorite hotel. I would come back to AC and just stay here inside the…read morehotel the whole time. I love the pools, the stores, the food, the people, the ambiance. Everything here is incredible. I love the rooms and the views. The last time I was here I stayed on the 37th floor and had ocean views. I would highly recommend this. I can't wait to come back!

We stayed for one night in a standard king room (1222) on Thursday (4/23/26). Unfortunately, this…read morewas the poorest experience we have ever had at this property. We have stayed often and we are used to clean well prepared rooms so this was a real disappointment. The room was not cleaned properly at all. There was debris on the floor and my husband found an opened half empty bottle of beer left in the refrigerator. The counters were not cleaned well and they appeared spotty and dull. It was clear the room had not been serviced with care. The sheets were changed and clean but the overall condition of the room did not reflect the quality we have consistently received in the past. I want to be fair because we usually enjoy our stays here but this was not acceptable and it raises concerns about the cleaning process. I hope this feedback is taken seriously so future guests can have the level of cleanliness and comfort we have always appreciated here.

*****THIS IS A LONG READ*****…read more This was my first time staying at this hotel, and I must say, my check-in experience was horrible! This is my birthday weekend, so I came alone for a little R&R and self-care. I did not expect to be treated as horribly as I was! I arrived about 3:30 and went to the kiosk for express check-in, only to realize I had left my wallet in my car. I went over to the bell hop desk, where I was nicely greeted by Mario, to ask if I could leave my belongings there while I went to retrieve my wallet. Mario explained to me that he could hold my things, but had to grab a cart for them and give me a ticket as standard protocol. While I waited for him to return, the most RUDE, NASTY, ARROGANT, IMPOLITE, IGNORANT male comes to me yelling, "MA'AM YOU CAN'T LEAVE YOUR STUFF HERE!" I told him to calm down and stop talking to me like that! I then tried explaining the situation to him, and what Mario told me, but before I could finish, he cut me off and yells... "Well he's new! That's why he told you to leave your stuff here! I'M THE BELL CAPTAIN! HE SHOULD'VE CAME AND GOT ME! YOU CAN'T JUST LEAVE YOUR STUFF HERE, YOU NEED A TICKET!" I asked him why he was yelling! There was no need for that, especially if I'm not speaking to him that way! He replies while flailing his arms around, "OH HERE WE GO! HERRRRRE WE GO!" I tried again to explain that Mario had already told me that, but Mr. "Bell Captain" who I later found out name is Saleem, was so bent on letting me know his position that he couldn't even hear what I was saying. Mario then comes back with the cart, and he proceeds to yell at Mario! "DON'T EVER DO THAT AGAIN! WHO AM I??? WHO AM I ??" Mario and another Bellman quietly says, "Bell Captain." He then says, "YEAH SO THAT'S WHY Y'ALL CHECK WITH ME FIRST!" I stepped in and told him that if he's a real leader, he doesn't have to blast who he is, (not to mention it was on his name tag) and he should not be embarrassing his employees publicly. He could have talked to him in the back and let him know what he did wrong. I didn't need to see that! I also told him, I'm not sure if he's having a bad day, but there was no reason for him to behave this way! He starts yelling...again...."I'M GREAT! ALL MY BILLS ARE PAID! I GOT MONEY IN THE BANK! I'M GOOD!" I don't understand what that had to do with anything but whatever. He then went back to yelling about him being the Bell Captain and what the protocol was for me leaving my stuff there. CLEARLY he missed that Mario did the right thing from the beginning! Mr. Bell Captain just felt the need to power trip in that moment for whatever reason. I told him he needed to listen and not interrupt when someone is speaking because he would have known that it was handled correctly! He put his hand up and says, I'M NOT TALKING TO YOU!" I looked at Mario, thanked him for helping me and told him he did nothing wrong. This situation made me so angry that I burst into tears! To add insult to injury, after all the drama, I was waiting for over an hour to get my belongings because SOMEONE put the incorrect room number in the system. I found that out because I had to go back down to the lobby to see what was going on with my things. I was late for my dinner reservation, and my night was pretty much ruined. I couldn't fully enjoy my dinner the way I'd hoped to. I actually cried while at the restaurant because I was still so frustrated with how everything had gone. Not only did I come here to rest and relax, I came her to try and release some of my grief from the loss of my Baby Brother. Hopefully my spa experience will be much better. Shout out to "T" whom I believe was the Operations Manager. He helped me calm down and agreed to address Saleem and the issue. However, I wanted this situation to be documented. NOBODY should ever be able to get away with mistreating ANYONE no matter their position. I WILL be pursuing this further until I'm satisfied with the outcome.

It's a disrespectful money grab! Unhelpful staff...ok maybe…read morefor security.... Tight slots??? Other players tell me I'm wrong. $5 toothbrushes if you forget yours?????? Really???...Freaking motels provide free toothbrushes. This is a very pretty property run by a management group that hates you. Go to Borgata, you'll have a better experience.

Great location in center of Atlantic City. They have valet and self-parking. We did valet. I do not…read morerecommend. When we picked up our car is was close to an hour. Absolutely insane. This entire complex is a maze. We were trying to find a restaurant and had to ask 3 different people. Ended up having to go to one elevator to get to the 5th floor of another tower then to another elevator in a completely different tower to go down to that lobby and then through several hallways. You will get lost. Check in gets 10 stars! Super convenient and quick. You aren't waiting. Service was great. We were put in the Salona Tower. There's 2 elevators. That's it. Waited in line for 20 minutes just to get on the elevator to go up to our room. Seems like there's a bank of 4 but only 2 are working. This was super inconvenient. Room itself was good. Spacious and all the things you need. Seems as if it has been updated. There's a huge bathroom with a tub, one sink and toilet. The bed was comfy and a king. There's a TV, chair, and small table. I think there was a fridge but not sure as we didn't use. There was an ironing board as well. Safe too. Overall good accommodations. Nothing fancy. Just what you need.

I will say that I love that Tropicana has everything inside it's a casino, hotel, has restaurants,…read moreclubs, arcade, imax theatre etc.... We stayed in the new tower the Solana Tower & I loved it. It was very clean. HOWEVER, #1 they have no one that can help we had mad luggage (totally our fault) we know for next time we have to consolidate. That's not a hotel you can be have mad luggage with. The concierge was useless we wanted to take the luggage cart they said no a concierge has to do it. NO concierge in sight. We had to lug it ourselves. We had to walk thru the casino thru the quarter to get to our elevators. #2 ALL pools were closed #3 ALL POOLS WERE CLOSED #4 Leaving was worse than coming elevators were closed were walking around lookin dumb trying to find how to leave again and AGAIN NO ONE TO BE FOUND TO HELP & REMEMBER we had all them bags. Ughhh!!!! Il

Excellent ten stars everyone who works here is excellent at their job…read more I lost my phone and the front desk helped me get it and I can't thank the woman working enough each person working here is really good at their profession excellent wagu corn lychee martini best food

Absolutely stunning views from the room! Upgrade to the panoramic view if possible. We were able to…read morecheck in fast and early and enjoy the room to its fullest. The bed has one of the most comfortable mattresses to have a relaxing night's sleep on. We cannot wait to come back and have since planned a trip to their location in New Orleans.

Ocean Casino is a great casino. The pit boss and the dealers were wonderful. I played craps and…read morethey stopped a person from begging at the table, and they made my stay so enjoyable. Plus, a person came to the table smoking and the dealer asked him to not blow the stop towards the players. I have allergies really bad. I love their energy and the kindness towards the players. I will make Ocean Casino my go to casino whenever I go to Atlantic City and I will definitely recommend this casino to my friends and family.

We loved it here! The hotel, the ambiance, the decor - everything was amazing…read more The concert venue is very new and comfortable. I wound definitely recommend coming to a show here. The casino, the bars, the food - there is so much to do! This resort has ocean views and plenty of spots where you can take in the scenery. I highly recommend this place!

Booked a room from Sunday to Thursday. The room was okay. Outside work on bldg going on…read more The hotel n casino was 1/3 occupied. Music in casino was so loud you loose your hearing for 30 min after leaving the area.

This was the 3rd time visiting the hotel and casino. My…read moreonly complaint was that at check in we had a long line but it went fast. The lady at check in was very nice and helpful. Our room was very clean. We stayed in the south tower. The elevators and halls were also very clean. We played several slots and had lots of fun. My wife did some shopping. I do think they should add some more shopping. We ate breakfast at the burger and hope and it was very good. The coffee was very hot which I love. We will be going back.

Bus trip to Altantic City Ceasar's Casino. Received a $15.00 voucher to play the slot machines…read more Alot of walking variety of restaurants and shops. You have Morton's steak house, Gordon Ramsey pub, Hell's kitchen, Starbucks, Nobu etc. Wide variety of slot machines, some of the machines have wireless charging. I like to watch the roulette table games. I am not much of a gambler but I did enjoy the casino.

Just had a lovely experience at Caesars Atlantic City ! We got tickets for the Atlantic City Ballet…read moreHoliday at the Maximus Theater. What a fabulous show and the perfect way to kickoff the holiday . The music and the dancing was wonderful with great sets and holiday songs . We had a delicious dinner at KWI noodle bar where the excellent service and the delicious soups and dumplings were perfect for the cold weather and lite enough not to put us asleep. But last but not least was the commendable Security Dept. Brandon was able to find the sweater my cousin left on back of a chair while in casino and then next day James was able to recover my wallet that I left while I picked up the sweater. The caring and diligence exhibited allowed us to continue our visit and restored our faith . Rooms in centurion tower overlooked the ocean , were clean and spacious with plenty of charges for phones and laptops.

The former Trump Taj Mahal reborn as the Hard Rock. The overall vibe is Boomer Playground as the…read morereplacement hip crowd ventures out to catch their 1970's rock heroes in all their Tribute Band glory. The casino by AC standards is extremely well done with plenty of tables and slots to satiate even the most opinionated day tripper. Extra credit for a first class buffet. When these geriatric rockers finally shake off their mortal coils you can easily see the property reimagined as the Hard Rap Hotel and Casino. Five neon stars turned up to "11".

Spent two nights here for a convention. It was ok but not spectacular…read more The good: room was sizeable. The bathroom was nicely appointed. My room must have been renovated because it had enough outlets for charging. King size bed was decent. A friend who was in the North Tower said that her room was completely different and didn't have any outlets, and she was upset. The bad: I had to wait on line for 40 minutes to get a room. They need express kiosks. Everything reeks of cigarette smoke. While waiting for a room the smoke was so bad I had to go upstairs and change my clothes. Elevators took forever, especially during busy times. Checkout is too early. The rooms for the conference were good, but they put some of the events away from the conference center area and we had to hike pretty far to get to Sound Waves for the luncheon and later on for a business meeting. By the end of each day I had logged close to 20k steps. We asked for directions to the hallway that connects Hard Rock to Resorts and the security guard that we asked had no idea. That was rather strange. Hard Rock is in a decent location on the Boardwalk, but I am not really impressed.

a very special shout out to AJ and Sean, front desk and security! these two gentlemen assisted me…read moreon 5/23 into 5/24 with a very critical issue. I required assistance outside of the immediate property and the two of them were QUICK to assist me and make sure I recovered my property and arrived home safely. I could hug them 1,000 times because of what they did for myself and my family this evening. I cannot thank you two enough , AJ and Sean! God bless the both of you and your loved ones! I wish you great health and success :)

- waited in line for over an hour to check in - First room…read morethe temperature was 79 degrees but the TV worked. After an hour with the AC on the temp didn't go down. - Second room the temp was 80 degrees. We had to make our dinner reservation so they said they would have us in a different room when we came back. Well that didn't happen. We were told there wasn't anything they could do. They says they knew the AC wasn't working in the hotel but they rented rooms regardless. The TV in this room had its cable box missing so there was no TV. Front desk thanked us for letting them know which room didn't have a cable box. No solution no fix. Unreal. Sleeping was miserable in that heat. Tossed and turned all night like long. Choose another hotel if you are looking.

I booked Bally's via Hotel Tonight for a reasonable rate and found the hotel and location to be…read morevery convenient. The lobby is welcoming with a Dunkin' and gift shop alongside the front desk before you arrive to the casino floor. I was able to have a nice view of the city and beach from my room on the 43rd floor. The room was well lit upon arrival and some of the recessed lighting switches were controlled by the entrance door (I had to ask the front desk for assistance). The bathroom was spacious and I liked the provided toiletries. The beds were soft, with a good level of comfort. Additionally I dined at Carlucci's and had a cocktail at the Carousel Bar. I thought the Detroit style pizza was great and the cocktail was amply filled and delicious. Lastly, I wanted to try Macau Kitchen, but the host turned me off by telling me it was simply package ramen noodles when I asked about the ramen dish. I also wanted to try The Yard, but they didn't open until 8pm when I was there. Overall, it was a great location by the beach and not too far from where I was looking to visit while in town.

I had a room booked and they told me they gave my room away and sent me to Golden Nugget which is…read morenasty. Then they still tried to charge me $35 for the parking fee. I had to chase the manager to validate my parking for the 20 minutes I was there, getting denied the room i paid for. So I got sent to a worse hotel and I can't get my money back. Terrible overall experience