I came to this place solely on not wanting to take my vehicle to CarMax 30-45 minutes away from my…read morehome. They are considered a Repair Pal under my warranty with CarMax. Immediately I wasn't thrilled about taking my car to the shop but it needed to be taken care of. I met Avi and Ruby (the owners) and they gave the best customer service possible. Now my only gripe is how long it took for my vehicle to get fixed but it was worth the wait only because a major issue became minor to them. I wound up having to pay my deductible and anything that wasn't approved by the warranty company which wasn't a lot extra but they were very thorough and kept me up to date through out the entire process. Unfortunately I did have to return my vehicle the following day but they were prompt on trying to figure out what happened and got me back rolling in no time.

I've taken my vehicle in for the same repair FIVE times, and the issue was never corrected!…read more Luckily, I had insurance to assist me with the cost, but I still had to come out of my pocket for each visit. The repair for the "check engine light" would clear for approximately 2 weeks and reappear each time. THEY NEVER CORRECTED THE PROBLEM. The owner would give one repair cost over the phone to my husband and charge me a different repair price on the premises...He claimed that the computer was at fault! As if that wasn't enough, they lost the engine cover to my car without making an effort to correct. Refuse to return a $15 overcharge and want us to deduct it from our next charge when we bring the car back to be repaired! This business was initially dependable about 18 months ago, but given the recent circumstances, I would advise you to choose a different car repair shop. This place is more about money than it is about quality service. It's like playing Russian Roulette...Just don't trust them!

Got the job done correctly, reasonably and timely. I will be a future customer. Thank you for…read morestaying until 10pm on a Saturday night to get me back on the road.

DO NOT LEAVE YOUR CAR HERE!!!! This is the worst shop I have…read moreever dealt with.I paid $250 for a diagnosis, plus almost 1500 to fix my car. These people want money up front with no results. They had my car for 2 weeks. My car would not crank. I get my car back and could not even move it off the lot but yet owner stated to me, " When you brought it here it was not starting . At least it is cranking " but yet the car was unable to leave the lot. Do not trust the lady with the soft spoken voice. She knows about the scams. Owner put a new alternator on and as soon as I drive my car on the express way. I had to pull off the highway .The emergency lights came on. When I called to tell owner what is going on the soft spoken lady told me it would be another $250.00 for another diagnosis. NOT A DAM BIT. I looked my car on Jonesboro road to Certified auto shop and I received a full diagnosis on my car FOR FREE. The owner were able to tell me exactly what was going on with my car. The entrance to the shop has huge pit holes and if it rains you have to find a way to get beyond the huge disguising holes. The shop is located in the back of a building ." The cut"​​ My car is riding smooth now. I was also charged an extra 288.00 to install àn alternator eventhough my alternator was changed less than 4 months ago. The owner needs to close this dam shop. Run for your life. This is what you call TRUE RIP OFF !!! TO pay almost 1700 for repairs for the car to be worst off after repairs is a nightmare. I wanted to support this business but later for that. This business SUCKS. NO GOOD REVIEWS FROM ME !!!!

Blandon is a true automotive professional who readily offers advice on what's required or not…read morerequired with the goal of fixing the problem and not throwing parts at trying to solve an unknown. Recently moving here from NYC he has become my trusted local mechanic. On this repair visit, he helped repair my transmission leak and install new heater hoses. Highly recommend him and Alfonse who are customer focused, repair focused and offer a great value for quality work compared to other shops. Go see them at D.O.G. automotive!

I'm very happy with the repair quality. The team was polite, organized, and completed everything on…read moretime. Excellent experience overall.

Needed a tire plugged. Told they could take care of it right away. Had it done in 10 mins. Thank…read moreyou Ben!

I'm impressed with the quality of work. The mechanics clearly know what they are doing, and the…read morecustomer service was excellent as well.

Excellent. They had my car in and out as I requested. The problem with my auto was fixed to my…read morecomplete satisfaction and for considerably less than I anticipated.

My review comes from Benton, Arkansas…read more I called Smith Auto out of desperation and spoke to Kevin. I have an old car locally there that my sister drives and it was dead. My sister is single and has been taken advantage of by other local mechanics. She has never "fended" for herself and it's tough to learn to do when you're older. So fast forward, she contacted Kevin and she spoke with him. She called me and said, "hey Rick, they didn't make me feel stupid." She called me after she picked up her car and said she really liked all these guys. They explained things to her in ways that she could grasp the concepts. My sister isn't ignorant, she's very intelligent but has difficult in strange environments. Auto shops are tough for her but Kevin and Smith Auto Truck made her extremely comfortable, fixed her car, and has gained a client for life. I thank God that we found Smith Auto Truck. In all of it, she has new-found independence and I have found peace over her auto issues. God bless your business Smith Auto.

I dropped off my vehicle for a diagnostic that I thought would take two or three days and it took 2…read moreto 3 weeks for Javier to tell me that he cannot do the service and $159 charge for the diagnostic to know that he cannot do it. I spent three weeks and $159 to learn that their shop would not be able to service my vehicle. I wish I would have saved my energy.

This is NOT the shop it once was. And I found out the hard way…read more I have lived in Brookhaven/Chamblee for thirty years and throughout that time I always had my vehicles serviced by Shad and Melissa at J&L. Never a complaint, never questioned the pricing and the work was always done in a timely, professional manner. In December of 2022 I returned for a front end alignment and when dropping off the vehicle I asked where Shad was and was told he was out. Well he was indeed out. He had sold the business to a new crew and I should have figured that out when it took three weeks to get my car back. When I did get my car back, the leather wrapped steering wheel was filthy with grease as was the drivers seat and armrest. And they had managed to burn up three quarters of a tank of fuel leaving my fuel light on when I drove away. Insult to injury they had not even done the alignment. They also managed to not do several hundred more dollars of work that I was charged for. Forget all the positive reviews which are regarding the work done by the wonderful previous owners. This robbing crew needs to be avoided. I can't fathom how some people can be so dishonest.

I would HIGHLY recommend Nick J's. They were efficient, informative, professional, and sincere…read morewith their diagnosis of my vehicle. They could have EASILY recommended unnecessary COSTLY repairs as other shops had, but they were honest in their recommendation to trade it in due to the high cost of repairs and the vehicle's value. For that alone, I will surely bring take vehicles there moving forward as I feel they are trustworthy.

Always great high quality auto repair services. Top notch and a great value. Keeps my cars in good…read moreshape.

I took my Toyota to them. I informed them that my car would run, but cut out completely (including…read moreall lights etc) and then run again. I didn't tell them that I was having a difficult time getting stopped and that I was pressing hard on the brake. I also didn't tell them that my car would rev up when stopped sometimes. They figured it all out when I took my car in. My brake pads needed replaced, my spark plugs needed replaced, and my idol throttle needed cleaned. It all made perfect sense to me. The advisor was professional and I felt confident they were honest about the needed repairs. Good job!! I recommend Tri Star.

Tri Star is an excellent place to have your car serviced. They have serviced both my BMW and…read moreCorvette. Not only is the service excellent , but it is performed as soon as possible and no appointment needed. The prices for the services are reasonable as well.!