The staff was awesome - Elise, Lea, others and Daryl the GM. The hotel shuttle to Morraine Lake…read morewhich included a canoe rental ($170 value) was so great and convenient (Adam our driver was great as well!). The property is well maintained and the rooms well appointment. Great beds and bedding. Restaurant served an incredible breakfast. Would highly recommend!

Great location, breakfast included, lots of beautiful sites within a 30-45 min drive. Banff 52…read moremiles away. Service was excellent!

Callum is a connoisseur of the Italian cocktail. Negroni He…read morewill muddle the orange peel to give more orange essence oil The muddling of the orange peel changes the color a little bit, but also enhances the flavor. Give it a try

Stopped here as part of our Rocky Mountaineer Rail tour. We had a group of 25 people, and we had a…read morereservation for a fixed menu luncheon. We got seated in a small separate dining room that had a nice view of Emerald Lake. We got our water and drinks right away. Then we waited. It took quite a while to get our first course, salad. Then we waited again for the entree, then we waited some more. Took about 1.5 hours for the entire meal. We were all on the same charter bus, so that was not a huge issue. The servers were all cheerful, and doing their best to get us the food when it was ready. Filled and refilled all of our waters and other drinks. Brought us rolls and butter to keep everyone happy. The food was pretty good, especially considering that they were feeding a large group. The salad was fresh, and well presented. The chicken was hot, tender, and had a flavorful sauce. The chocolate brownie dessert was a bit disappointing. Not sure how the service would defer as a single table?

Love this quaint little inn! Downstairs is the village gift shop, the owners' apartment and another…read moreguest suite. We stayed at the one upstairs suite. This inn is very clean and nice, complete with living room and kitchen stocked with all the cooking essentials. The rooms were perfect for our family of four and the beds were very warm and comfortable. I had the best rest here out of all the places we stayed during our week-long trek of Canada. They do not provide shampoo/conditioner or lotion, however, so don't forget to bring your own. Located in the tiny town of Fields, BC, nearby traveling spots include Lake Louise, Emerald Lake, Lake O'Hara and Oesa, Takakkaw Falls, and the Burgess Shale. Take advantage of all the outdoor activities as well! Hiking and canoeing are absolutely amazing in this area. Don't forget to write in the leather guestbook they have under the tv!

I haven't changed my review for the Fairmont. But I am writing this update as a warning to anyone…read morewho purchases flavorite latés from here. When I came in the Summer of 2025, I noticed they use the 1883 Lavender syrup from France. Sounds fancy right? But it actually doesn't use any actual lavender syrup; the flavor is all artificial. It also contains Red 40 which has already been known to be a mutagen for 20+ years BEFORE, before RFK. My syrup had developed a microbial (bacterial most likely) biofilm and growths within the syrup. My syrup still has 6 months before the expiration date. If the syrup is being used quickly, then maybe it isn't a problem, but I don't think lavender is a super popular flavor. So if you're at the Fairmont, check the bottles of syrup flavorings before you order, especially if it is the 1883 brand. Also, if you're staying at the Fairmont Hotel...why don't they just make lavender simple syrup in the kitchen? You mean to tell me this fancy hotel can't afford to make simple syrup? It tastes better too.

I came here for their afternoon tea on Christmas Eve. It was amazing! Lake Louise was completely…read morefrozen but no ice skating rink unfortunately. Apparently it's been snowing heavily and due to the heavy snowfall, the hotel could not put up the rink until it would stop snowing. Lots of people were hanging out on the lake. The hotel had ice sculptures and an ice bar. I saw a few horse drawn carriages as well. They had a well lit tunnel. Their lobby was decorated with Christmas trees and garlands. For the afternoon tea, I got the Egyptian chamomile tea. It had sweet elements to it and was considered a flavored tea. I did try it with sugar and milk. Although it didn't taste bad, I prefer to have my tea without anything. The tea itself was good enough for me. In addition to the tea, my meal came with a glass of prosecco. For the food, I got their basic menu which comes with 4 varieties of cake, 2 pastries, 3 sandwiches, a croissant and deviled egg. They offer different foods as well depending on your dietary needs. They have seafood, vegetarian, kids menu and I believe gluten free as well. Wait staff were very friendly and accommodating. My waiter was so kind and helpful. My view from my table was beautiful. I plan on coming back again.

This place has a few things going for it. The lake and mountain view is awesome; our room had a…read morenewer TV on which I watched the Stampeders defeat the Ti-Cats; it has access to free wifi; and it's affordable. Also, all of the staff we interacted with were friendly. Unfortunately, the place is gross. The first thing I had to do upon entering the room was kill mosquitos. Since we'd been camping, we didn't need more bug bites. There were many of the diminutive enemy resting on the filthy popcorn ceiling, so I stood on a chair and stealthily squished them with my finger. Since we'd been camping, showers were in order. We took them, and they were fine. However, my time in the washroom allowed me to observe that there were hairs in there that weren't ours, that the tub and mirror needed refinishes a long time ago, and that the fan didn't do anything to clear the steamy air. This last issue was important because the outside air quality was a level 7 from the wildfires, so we had the screen door and window shut (Our eyes and lungs were stinging like mad). But alas! No air conditioning. Thus, even though it was 70 degrees fahrenheit outside, it was hot and muggy in our room. The beds were ok, but every time someone walked by our room, the plywood of the landing resonated enough to wake me. Also, my wife was bothered by the train across the lake, which made an other-worldly sound that was something between a hum and a squeal, which I rather enjoyed. If you are a heavy sleeper, none of this would be enough to bother you. The road noise, of which there was a great deal during the day, died out at night. The most interesting part of our stay was "breakfast." It was self-serve, and our choices consisted of coffee, tea, toast, and cereal. I thought I would have cereal, but all four of the bowls in the "clean" stack were visibly dirty. So I had toast and jam. The bread choice was which bag would I take my slice of inexpensive brown bread from. The coffee was fine, but I'd advise you to use a to-go cup. The furniture in the dining room was shabby, even though recently purchased from Target. Nevertheless, we sat down at a crumb-covered table and took in the view.

Fair prices, cozy rooms, very poor service!…read more A couple friends and I booked a stay and ski package here over reading week, first impression was a cozy little lodge, and decently priced rooms. This would have been a great place for us students to stay on a budget, if it wasn't for the service we received. The staff and management were cold and not very accommodating. A part of the package we booked was a shuttle service to and from the ski hill, and even after we double and triple checked the pick up time for that afternoon, our shuttle still managed to leave us at the hill as the driver decided to leave 25 minutes early. Hotel management refused to pay for the cab we had to take back, or to even apologize for the inconvenience and instead decided to argue with us before blowing us off completely. So bottom line, if you're willing to put up with extremely poor service and treatment in order to save a buck, you could give this place a try. Otherwise, I'd say keep looking.

Exceeded our expectations- can't wait to go back. We stayed here and Emerald Lake Lodge and would…read moreprefer the experience we had at Moraine. Aside from the magical views the room was well appointed, food was delicious and staff were very helpful. Parking was tight for our full sized truck but you are at your destination so no need to leave! Make sure you canoe and go to the top of the rock pile- Food was delicious at the restaurant. Staff were friendly and our experience was phenomenal. Highly recommended

Adding some photos of dinner, pricey but tasty and if you're staying here you are already…read moresplurging. Delicious light fluffy fresh bread, complimentary sparkling water, refilled often. We had great manhattan cocktails to start, the gem salad with blue cheese and thin bacon chips, beef tenderloin and black cod with big pieces of mushroom and wild rice. All filling and nicely prepared, a great meal after a strenuous hike.

This was the best massage I've had in recent history (I've had a massage every month for the last…read morefew years). Caitlin had great technique. An excellent blend of calming, long strokes, and firm pressure. Her technique was very interconnected and flowed over my skin. I'd highly recommend it! I booked a 90 minute Sports Therapy massage with Caitlin while waiting for a friend that was hiking at Lake Louise. You don't need to be a hotel guest to book the spa.

My son & I chose the Post Hotel & Spa because of the location and reviews I'd read. I loved this…read morehotel because it didn't feel like a hotel, more like a cabin. There were several nice amenities, such as a fresh whole fruit basket in our room upon arrival, tea in the lobby in afternoons (however, we didn't partake), nice breakfast treat left in our room each night, coffee in the room and in the hallway if you preferred fresh coffee and creamer. Our room was a nice size with 2 double beds and 2 comfortable chairs and small table. The location was wonderful as we rented a car & drove all around the area. What a gorgeous area! OMG! I have never seen so much beauty within a short drive. I took so many photos. It snowed the 2nd night we were there and made the mountains extra beautiful. The service at the hotel was great - doorman, registration desk & a staff member even helped us scrape ice off our windshield in the morning when it was 14 degrees (F) out. We're from California, US, so didn't know how to do it! LOL! I have recommended the Post Hotel to several friends and we're considering returning in the Spring. Loved it here!

The Boathouse is part of the Fairmont Hotel. By 9 o'clock there was a line to rent a Canoe. Rates…read morewere expensive by the hour or half hour. There was no place to leave our backpacks and belongings nor were there restroom facilities, here. But the views are priceless & the water is cool and refreshing.

Loved my stay here at Paradise Lodge for a number of reasons. I chose this spot due its proximity…read moreto Lake Louise and Lake Moraine. Checkin was a breeze, staff was incredibly helpful, and the cabin was nicer than expected to be honest. Loved the back patio with nothing but wilderness behind. Fun tip, you can check out bear spray for free from the front desk as long as you're a guest. Wish I would have booked an extra night.

Paradise Lodge is amazing. Beautiful flowers and flower baskets everywhere. There is a decent sized…read morelawn with patio furniture for relaxing and socializing. The staff that greeted us was amazing. Friendly and cheerful. This place is impeccably clean and maintained both inside and out. It has a lodge feel which we liked. Well stocked with coffee and coffee maker, tea and some snacks. It is close enough to Lake Louise that you can walk, which was helpful because we couldn't park our own car there. Walk is 0.7 miles along the road with a path and then a nice path through the woods. I loved this place. Highly recommend.

Stay two nights both times the front desk was friendly and fast at getting ours (2 different rooms)…read more. The rooms are typical of what to expect at a hotel. Found the housekeeping did well at first sight and closer look at closet window etc it was Bed is medium soft so we didn't mind. And the pillows case had stitched in ( soft hard ) nice touch Though both rooms we felt it was a bit colder, even though we spent a few minutes trying to figure out how to get the furnace to blow warm air. After at least 10 minutes in both rooms we gave up. First night we went into the hot tub and pool area ( hot tub wasn't extremely hot 40 c more like 30, no way to adjust the temperature and the jets were not that powerful). But still nice enough to soak in. The pool was nice though . The breakfast Continental was extreme there was ( pancake, omelette, sausage, potatoes, cold cereal, oatmeal, toast, bagels, yogurt, juice's coffee teas, cinnamon buns fruit hard boiled cold eggs ) wow !!

When I travel I like to stick with the hotel chain I know I'll have a good sleep in. We stayed…read morehere for 3 nights and once again we slept great. Our rooms was nice and clean, we had a great view of the mountains. I loved opening the drapes every morning to get that view. The front desk person was friendly and helpful. We had no issues and the place was completely full. The complimentary breakfast was good. Scrambled eggs, omelettes, turkey sausage patties or pork links, and various fruit. The fruit was always plentiful. They also had cinnamon buns, yogurt, boiled eggs, a pancake machine, oatmeal and the list goes on. The breakfast area although busy was kept clean and stocked. Coffee was always fresh and no line up when I went to get breakfast or coffee. In general this was a clean hotel. The only thing I have a suggestion on, is there's a sign in the room saying if you don't want new towels keep them hung up, if you want them replaced throw them on the floor. Well we always hung ours up and they gave us fresh ones each time. We did discuss it with the front desk to which they only said "ok thanks". That's my only suggestion if I don't want a new towel don't give me one please. I would stay here again. The price was right as well. We paid $800 for the 3 nights.