The staff was awesome - Elise, Lea, others and Daryl the GM. The hotel shuttle to Morraine Lake…read morewhich included a canoe rental ($170 value) was so great and convenient (Adam our driver was great as well!). The property is well maintained and the rooms well appointment. Great beds and bedding. Restaurant served an incredible breakfast. Would highly recommend!

Great location, breakfast included, lots of beautiful sites within a 30-45 min drive. Banff 52…read moremiles away. Service was excellent!

Callum is a connoisseur of the Italian cocktail. Negroni He…read morewill muddle the orange peel to give more orange essence oil The muddling of the orange peel changes the color a little bit, but also enhances the flavor. Give it a try

Never came to clean the rooms, black ants all over our floor, no other help besides a nonworking…read morestand up fan to combat the stifling rooms. The front desk worker, male with glasses, was the most obnoxious, rude and dismissive person I've ever met. The waitstaff weren't much better. The food was meh, with zero seasoning whatsoever. the lake is beautiful, and the canoe rental dock and the little gift shop were the best parts of the island, and jumping off the bridge into the water was a 10. hotel and the people they employ, a 1.

Exceeded our expectations- can't wait to go back. We stayed here and Emerald Lake Lodge and would…read moreprefer the experience we had at Moraine. Aside from the magical views the room was well appointed, food was delicious and staff were very helpful. Parking was tight for our full sized truck but you are at your destination so no need to leave! Make sure you canoe and go to the top of the rock pile- Food was delicious at the restaurant. Staff were friendly and our experience was phenomenal. Highly recommended

Adding some photos of dinner, pricey but tasty and if you're staying here you are already…read moresplurging. Delicious light fluffy fresh bread, complimentary sparkling water, refilled often. We had great manhattan cocktails to start, the gem salad with blue cheese and thin bacon chips, beef tenderloin and black cod with big pieces of mushroom and wild rice. All filling and nicely prepared, a great meal after a strenuous hike.

Loved my stay here at Paradise Lodge for a number of reasons. I chose this spot due its proximity…read moreto Lake Louise and Lake Moraine. Checkin was a breeze, staff was incredibly helpful, and the cabin was nicer than expected to be honest. Loved the back patio with nothing but wilderness behind. Fun tip, you can check out bear spray for free from the front desk as long as you're a guest. Wish I would have booked an extra night.

Paradise Lodge is amazing. Beautiful flowers and flower baskets everywhere. There is a decent sized…read morelawn with patio furniture for relaxing and socializing. The staff that greeted us was amazing. Friendly and cheerful. This place is impeccably clean and maintained both inside and out. It has a lodge feel which we liked. Well stocked with coffee and coffee maker, tea and some snacks. It is close enough to Lake Louise that you can walk, which was helpful because we couldn't park our own car there. Walk is 0.7 miles along the road with a path and then a nice path through the woods. I loved this place. Highly recommend.

our stay at fairmont chateau lake louise was nothing short of magical. our suite featured enormous…read morewindows lining the room, giving us a direct view of the breathtaking mountains and lake. waking up to that scenery every morning is a memory i'll never forget. the hotels location is truly unmatched. its only about a 3 minute walk to the lake itself, and there are plenty of comfortable seating areas throughout the hotel and on the outdoor patio to relax and take in the view the service and hospitality were exceptional from beginning to end. our room was spacious, spotless, and we were welcomed with a bottle of wine and snacks as we settled in. our suite vip concierge, alexandra, was incredibly warm, attentive, and professional. she helped us secure an amazing reservation at the lakeview lounge and arranged shuttle tickets to moraine lake we had dinner at the lakeview lounge, seated at the famous window table overlooking the lake. our waiter, will, provided friendly and attentive service, and our 3 course meal was beautifully presented and absolutely delicious. our stay also included breakfast at Louiza, which offered both an a la carte menu and a buffet with fresh fruit, pastries, meats, and other breakfast favorites one of my favorite little touches was the complimentary postcards available in the lobby. the hotel provides the postage stamp and a mailbox to send them from. we wrote messages to our loved ones on beautiful cards featuring lake louise and mailed them right from the hotel. what a thoughtful and cute keepsake to have! every detail of our stay was perfect, from the incredible hospitality to the unforgettable views. its certainly a splurge but delivers an experience that's truly hard to beat

About 1 month prior to our trip, We made a reservation for 10 and at the time of booking we were…read moretold that we could split up our group so that we can get nice window seating. We got the first service for afternoon tea. At the time of the booking, they said it wasn't an issue. When we arrived, we were placed all the way to the back. When we asked about seating, they told us that they could not accommodate with no explanation as to the difference. Service was a bit slow in the sense we were told hot water would come as soon as we flip the lid but it didn't. The scones tasted stellar. The sandwiches were mid. There were more sweet desserts.

This place has a few things going for it. The lake and mountain view is awesome; our room had a…read morenewer TV on which I watched the Stampeders defeat the Ti-Cats; it has access to free wifi; and it's affordable. Also, all of the staff we interacted with were friendly. Unfortunately, the place is gross. The first thing I had to do upon entering the room was kill mosquitos. Since we'd been camping, we didn't need more bug bites. There were many of the diminutive enemy resting on the filthy popcorn ceiling, so I stood on a chair and stealthily squished them with my finger. Since we'd been camping, showers were in order. We took them, and they were fine. However, my time in the washroom allowed me to observe that there were hairs in there that weren't ours, that the tub and mirror needed refinishes a long time ago, and that the fan didn't do anything to clear the steamy air. This last issue was important because the outside air quality was a level 7 from the wildfires, so we had the screen door and window shut (Our eyes and lungs were stinging like mad). But alas! No air conditioning. Thus, even though it was 70 degrees fahrenheit outside, it was hot and muggy in our room. The beds were ok, but every time someone walked by our room, the plywood of the landing resonated enough to wake me. Also, my wife was bothered by the train across the lake, which made an other-worldly sound that was something between a hum and a squeal, which I rather enjoyed. If you are a heavy sleeper, none of this would be enough to bother you. The road noise, of which there was a great deal during the day, died out at night. The most interesting part of our stay was "breakfast." It was self-serve, and our choices consisted of coffee, tea, toast, and cereal. I thought I would have cereal, but all four of the bowls in the "clean" stack were visibly dirty. So I had toast and jam. The bread choice was which bag would I take my slice of inexpensive brown bread from. The coffee was fine, but I'd advise you to use a to-go cup. The furniture in the dining room was shabby, even though recently purchased from Target. Nevertheless, we sat down at a crumb-covered table and took in the view.

Fair prices, cozy rooms, very poor service!…read more A couple friends and I booked a stay and ski package here over reading week, first impression was a cozy little lodge, and decently priced rooms. This would have been a great place for us students to stay on a budget, if it wasn't for the service we received. The staff and management were cold and not very accommodating. A part of the package we booked was a shuttle service to and from the ski hill, and even after we double and triple checked the pick up time for that afternoon, our shuttle still managed to leave us at the hill as the driver decided to leave 25 minutes early. Hotel management refused to pay for the cab we had to take back, or to even apologize for the inconvenience and instead decided to argue with us before blowing us off completely. So bottom line, if you're willing to put up with extremely poor service and treatment in order to save a buck, you could give this place a try. Otherwise, I'd say keep looking.

This was the best massage I've had in recent history (I've had a massage every month for the last…read morefew years). Caitlin had great technique. An excellent blend of calming, long strokes, and firm pressure. Her technique was very interconnected and flowed over my skin. I'd highly recommend it! I booked a 90 minute Sports Therapy massage with Caitlin while waiting for a friend that was hiking at Lake Louise. You don't need to be a hotel guest to book the spa.

It claims it's a luxury hotel. Far from it. Accommodations fair. Dining poor. No a/c no tv. At…read moreleast it was clean.

The post hotel butterleaf was good but don't know if worth $32 especially compared to the other…read moredishes. The green pea veloute was a tasty, refreshing, light starter. The Alberta Wagyu beef was flavorful and cooked perfectly medium rare - the oxtail crisp that came with was crispy and delicious. My husband enjoyed his bison tartare and veal Zurich style. Friendly service!

Really good food inside a cute environment! Came with a tour group and was a set menu. Appetizer…read morewas a potato and leek soup (excellent!) and a garden salad. The entree was a choice of chicken with mushroom sauce (great), teriyaki salmon (also great), and vegetable gnocchi. The brownie was an excellent dessert!

The Boathouse is part of the Fairmont Hotel. By 9 o'clock there was a line to rent a Canoe. Rates…read morewere expensive by the hour or half hour. There was no place to leave our backpacks and belongings nor were there restroom facilities, here. But the views are priceless & the water is cool and refreshing.