I have been going to SVS for almost 3 years now and Dr. Iceberg is such a delight! The entire staff…read moreis amazing and efficient and Todd is our favorite! My family highly recommends this location!

John, so rather than reach out to me, or God forbid answer my questions, you just decide to get rid…read moreof the section where people can ask questions? Just think to yourself how much time you and so many of your SVS counterparts have spent ignoring me! Like it really just blows my mind how terrible your company is! Have you seen the pictures of my lenses? Glad it's the new "cover photo". Can you just prettttty please get back to me with some sort of explanation! For my lenses to look like that well before the 12 month "warranty" you guys pretend to have expired! Bringing them in to your store, having multiple conversations with Jessica and Lindsey. Having multiple conversations with Renee in customer service, then the very poor attempt your area manager Lisa tried to reach out to me. Listen. NO ONE at SVS even touched them! Let alone scanned them, or put them up to a scope, not even an attempt to see with the naked eye! Which you can do! Seriously John! No one touched them! Why? And why am I being ignored? Why doesn't anyone care??? You guys manufacture your own lenses! This is beyond absurd, and beyond the worst customer service, and beyond the worst glasses I've ever had in 40 years! And to think technology is supposed to upgrade the process! You guys have just bent over backwards to ignore me, write me off, erase my questions, comments, etc. etc. Listen, if you don't want to talk to me just provide me with Dr. Farrells contact information. I will utilize my resources to eventually get in touch with him. I just really think he should know what's going on at his company, and with his employees.

I arrived the Lake Orion location after checking the posted hours of operation before driving over…read more The website and store signage both stated the location was open until 7:00 p.m. I arrived at approximately 4:50 p.m. Upon arrival, I was greeted by an associate who immediately said, "What is it that you need? We are closing at 5:00 today." I explained that my son needed a new prescription. The associate responded, "We can try to help, but we are closing at 5:00 p.m. We weren't going to open today because of the watermain break, but we did and closing early". I explained that the website said the store was open today despite the watermain break and no indication of early closure. The associate said she could try to help, but again, "We are closing at 5pm". When she asked about insurance information, I shared I would need to locate my card. She replied that I could look for the insurance card, but that they were closing at 5:00." I had also hoped to look at glasses since the posted hours and website indicated the store would remain open until 7:00 p.m., but instead I left abruptly due to the poor customer service and repeated comments about the store closing early. I felt as though I was inconveniencing the associate simply by coming in during the posted business hours. I was also told to come back tomorrow, which is not possible for me. Overall, this was a very disappointing experience, and because of it I will be looking for a different optical center.

I have been going to optimeyes since 2003 for glasses.. I went in in Feb 2025 to get glasses and…read morewas told I had cataracts..They told me that if i had surgery they would work with me and provide me with a new prescription after surgery.. I had surgery in April/May 2025 ( right away) and when i called them they told me that it was past 60 days and it would cost the $350. that my insurance would cover with additional $100 out of pocket. I already paid $341 out of pocket for my glasses that are of no use to me. They are very rude.. I will be contacting corporate asap.

Horrible! Ordered glasses, they took 3 weeks to arrive. A rude kid called me and told me they…read morewere ready. I went to the store on a Thursday at 1:49pm. Thursdays are one of the days they are open, and for pickup without an appointment. No one there. Store is closed. At random. No sign on the door my in the middle of business hours they are randomly closed. I called ahead of time too ensure they had business hours. From the parking lot, I called the number. Thursdays they are open. No, you are not. I left a message asking them to return my call when the store is actually open. I left and did some shopping and other errands, and returned about an hour later. 2:45pm. Still closed. Called the store from the parking lot. No answer. Left another message. No return call from either of the two messages. Went to the store on Friday midday. They were open. Several employees in there. I asked why they were closed at random the day before? Their responses. "Well we are all from different stores" "We should have been open" "We are open now, how can we help you?" RUDE. Not one apology for randomly being closed in the middle of the day on a Thursday. Not one. Excuse after excuse. Worst service I have obtained form any business in a long time. They made no accommodation (refund, discount, apology) for the store randomly being closed during business hours the day before. And, I had to drive half an hour each way to get there. 4 times, this is 2 hours of driving total. If you must go there - be sure to call ahead and talk to someone and make sure they will actually be at the location when you arrive. Don't trust their website, or their phone number when you call with the hours. That is if you must. There have to be better places out there then this place. Don't bother.

Avoid this eye care chain if you can. The eye exam was fine. Polite doctor. The problem is the…read moreservice. My wife and I purchased 3 pairs of lenses and 2 frames. The staff "assisting" us acted disinterested and irritated that we were there. Turnaround time for glasses was two weeks and I had to call to find out our glasses were in the office. We do not have complicated scripts. My wife had to leave without her glasses because there was a "post it" note on the case that stated the waterline (bi-focal line) was too high. They did not tell me that on the phone. They said it might still work. No it did not "work." So I received mine and my wife's went back for correction. Two weeks went by with no word from the store. So we called again. They were corrected & ready to pick up. My wife just came home without the glasses. I'm laughing because at this point it such bad service it is comical. The glasses were at another store in another town. They told her she could drive over there to pick them up. I think they beat her down because my wife told them to just ship them to our home - whoa. Can't wait to see or not see the end product. I can not in good conscience recommend Pearle Vision. There are so many eye glass providers out there reward good service from the moment you walk in the door to receipt of your lenses or glasses with your patronage.

I was in this area for the weekend for a concert, and I was coming from right across the boarder in…read moreCanada, where this is all legal, so this was a surreal experience for me. It was neat, different, I liked it! I came with my fiancé and we had to check in with our ID's and were given a buzzer, which when it went off, we were then indicated to wait in line as the next person was taken in by one of the employees. Everything was behind closed doors, except the paraphernalia, bongs, etc which you could purchase out of the back room, We were taken into the backroom by one of the employees and there were several different employees at a separate section selling edibles, etc. The prices were really good too, even the with the Canadian exchange and the person helping us was so super helpful and made some really good recommendations. Again, this was a surreal experience for me, but I truly enjoyed it. I know that when I come visit again, there is a place I can come back to to pick something up for my weekend away.

I love this place, needs a couple improvements but only place I care to go. All budtenders are…read morenice, I only came across one with attitude. Selection is good, would be good to change it up once in awhile. Value, yes! Good deals and seriously folks, just ask any questions, no questions are stupid, just like school, it's the only way to learn

This doctor took time to read the paperwork I was asked to fill out. I know because he referenced…read moremy answers regarding my personal life. He showed an interest in me the person as well as me the patient. He spoke to me as an equal and made a point of explaining not only what were doing that day, but also what was to come including expected time frame. They even made all the appointments while i was there! Hats off to Dr. St.Aubin and his team!

From the owner: Your trusted vision experts in Lake Orion. The Michigan Eye Institute offers premier eye care, from…read moreroutine exams with our skilled optometrists to advanced surgical procedures with our board-certified ophthalmologists. We specialize in state-of-the-art LASIK, laser cataract surgery, and personalized treatment for glaucoma, dry eye, and more. Whether you need a comprehensive eye evaluation or a surgical consultation, our dedicated team is here to protect and enhance your sight for a lifetime. Call our Lake Orion office to book your appointment.

This is one of my fave stores! It has the best selection. Always friendly helpful service. Will…read moregift wrap in a cute bag with tissue paper and bow anything for free. From Xmas to Mother's Day to Birthday gifts or something local flare, this is one of my go to shops. I never leave empty handed. Two of my fave earrings are from here and they often have the "it" fidget toys that can be hard to find. Prices are always great too. Highly recommend!

This was my first time in downtown Orion Charter Township and I loved the small town feel as well…read moreas the charming shops and restaurants, which include Green Hippo Gifts. What a cute name! There was a young lady working at the shop and she was very welcoming and offered her assistance if needed. This is the place to buy children's gifts including toys, games, puzzles, and books. For adults, there are greeting cards, notebooks, and Michigan made items. Green Hippo was my favorite shop in this cute town and I highly recommend visiting if you are ever in downtown Orion Charter Township.

If you happen to be a first-timer, don't worry. Just let them know when you enter the front door…read moreand speak with the person at the desk. There are locked doors that you can only be let into, after the check-in process. Tell them who you are and that you're a first timer. They'll need a form of ID so they can register that you visited. I don't believe it's an option to refuse. Once you get registered, you can go in and shop. Tell the person who comes to help you, that you're a newb (if you are) and they'll want to know a few things about what you're looking for. It helps if you do a little research before you go. I literally phoned a friend who has been going to dispensaries for a while. She explained the ins and outs about certain products and what they do before I went so I generally knew I didn't want to smoke anything and that gummies would be my chosen delivery mechanism. There are different types of processing they do, just like with food and drug processing that you should be aware. Solvents are used in some of the manufacturing processes, but you can get solvent free versions which is what I prefer. I found that the gummies are slightly softer and their flavor is much better in my opinion. I tried watermelon, cherry, and berry flavors (dark berry - looks blue) and the brand I decided to go with is solvent free. I mean, why put bad chemicals in your body when you're going with natural products like these? They cost a little more but in my opinion, they're worth it. I need to get back to the local store. This one is in Oxford. There's another that I went to for my first time over in Walled Lake. Both are excellent stores. The people at Oxford are very knowledgeable, friendly, and happy (go figure, lol!) They'll answer all your questions and they're very patient if they're not super crowded. If you're concerned about it being too crowded to get your questions asked and answered, call the store before you go to see how busy they are and tell them you're a newb and have lots of questions. They can give you an idea when is the best time and day of week to come visit. I'm heading over there soon, to replenish my stock. Hope to see you there!

Always kind and efficient! I usually do pick up orders but I am shown my order before handing over…read more$$. I've had a few different team members help me over the years. All of them great. I keep coming back!

The ladies at Broadway Embroidery are awesome!…read more They listen and have great ideas and do a nice clean Embroidery job. I've had four projects done there and everyone has come out exceptionally well. I'm glad to have such a quality outfit close to home.

Thank you so much for the great masks for the Lake Orion schools food service employees. They're an…read moreextra layer of protection for everyone while we prep and distribute breakfasts and lunches for the kids who are out of school now.