Misleading quote and poor communication…read more I called Mavis Discount Tire to get a quote for a full set of tires and a wheel alignment. The representative I spoke to gave me a specific price over the phone and even took my phone number to "lock in" the quote. When I arrived at the shop, I was told that no one by that name worked there. The staff searched my number in their system and couldn't find anything. I showed them the phone number I called -- it matched the Mavis location -- but they said there was no record of my call or quote. To make things worse, the price they offered in person was much higher than what I had been quoted. I checked the Mavis website right there, and the prices online were still lower than what they tried to charge me in the store. Very disappointing experience. It feels like there's a serious disconnect between Mavis's phone representatives, website, and in-store pricing. I ended up walking out -- I don't trust a company that can't stand by its own quotes.

Consumer Solutions replied to my review in regards to the dishonest handling of my account with…read morethis business. It really was no point in the replying with trying to help with a solution bc I called the number with hopes of help and of course I was told I'd get a call back and of course nothing. As I mentioned in my last review I will never be a consumer with this corporation ever again... $800 down the drain

Went here for some new tires for my wife's truck and they've become like family ever since. They've…read moretaken care of my whole families vehicles as if they were their own. Amazing prices and they stand behind their work. No hidden fees or sneaky tactics. They always let us know what's urgent, what needs to be addressed in the future and will always check before doing any extra work when needed. Highly recommend!

Absolutely terrible mechanic. Stripped my drainage bolt on…read morean oil change, never told me then used silicon around it. Charged me the full price and let me on my way with a slow oil leak.

I've been taking my Honda to Mike's Auto Care for over 10 years, and I wouldn't trust anyone else…read morewith my car. What really sets Mike apart is that he goes above and beyond. When one part on my car broke, instead of just repairing it and charging me, he took the time to call the dealership to see if there were any recalls. It turned out the part was covered under a recall, which ended up saving me several thousand dollars! Mike always takes the time to explain what's going on, never pressures you into unnecessary repairs, and wants to help. He cares about his customers and takes pride in his work. I highly recommend Mike. He's kept my Honda running great for years, and I'm grateful to have found someone so dependable.

Mike and his team are magical, I presented them a very difficult task of making the wrong part fit…read moreand become the right part. Unfortunately when dealing with a 40 year old vehicle, many parts are discontinued - so you have to get the best supplemental version. Mike seamlessly did the impossible. His team not only made it work but before chalking up a win - continued to check to ensure that the work was solid. And it was - it ALWAYS is.

Totally love this place instead of the other local places. Bob is honest and an upstanding guy and…read morefar.

This is by far is the worst shop I've ever been to. I went in for a simple oil change and rotation…read more My oil cap wasn't put back on. This was the last shop to touch my car I'm a 53 year old woman and I don't know much about cars but I do know this was negligence. When I called to speak to them about this they where rude and disrespectful. Needless to say i hope no one ever has to deal with what I went through with this business.

So I decided to give them another try and from what I understand they're under new management as of…read moreFebruary and the guys here are really nice and they are trying to regain customer service. I know I spent a little bit more than anticipated for my car wash, but I have to say they did a great job. Its was well worth it. The service here is great. I had Dog hair that they are trying everything in their power to remove. They get five stars back.

I have been frequenting Frankie's for over 12 years since I moved to the area…read more They started out absolutely fantastic. Four years in, I noticed I still had to come home and vacuum a few spots here and again. Right after Covid might have been the absolute best crew - between 2020 - 2024. I just got home with my vehicle after spending $70 including tip, on a mini-detail job. The person cleaning my vehicle looked no more than 19. No problem. Kids can do good work. Not this time... They missed the entire center console, leaving debris, dust, and crumbs. They missed one entire rear door - it was not vacuumed out or wiped down. They didn't touch the rear seats at all. The front seat had rock salt residue remaining on the headrest from my kids in the backseat. The sides of every seat weren't touched at all. There was dust and crumbs still remaining on the floor and on the floor mats. They didn't even snap the floor mats back in, I had to snap them in myself. They didn't even remove the front floor mats to vacuum, I removed them myself and tons of pine needles and this winters rock salt remained. Like I said - the best and most thorough crew I have noticed was between 2020-2024. This crew is like those teenage kids that prop up in a parking lot holding signs. I had to go home and vacuum and wipe down the inside of my vehicle after spending 70 bucks. I understand it's not a full detail - but when you go years at the same place as the prices increase with inflation, you now have rights to judge when the job doesn't match the price tag. Absolutely disappointed. 2 stars only for how friendly the staff is.

Tires are their speciality but they do some mechanical work as well although mechanical work is…read morelimited the mechanical work they do is absolutely stellar! I needed a new muffler and anyone that has had that type of repair knows it's an expensive job! Not only did Chester Valley give me a great competitive price, the shop came highly recommended and the work they did backs those recommendation. They not only saved me a boat load of cash, they did an outstanding job on my new muffler. I certainly plan on returning for tires and any other mechanical work that is within their abilities (e.g. brakes, rotors, mufflers). If they can't fix it mechanically they will recommend someone that is just as reliable. I have nothing but amazing things to say about this small shop that's been in the region since the valley was discovered by early settlers.

NYS and their great road system decided to eat two performance tires on our ride, just at the exit…read morefor where CVT is. It's hilarious that you have to pay for a NYS inspection to make sure your vehicle is safe for the road but in all reality our roads aren't safe for our vehicles. Anyways, We got it there and they were happy to help. Unfortunately finding two matching 255/35/19Z tires for an all wheel drive system on a Saturday proved to be difficult and had to have them overnighted to CVT. Unfortunately in the world of FedEx, overnight means 4 days later but that's a whole new review. Once the tires arrived the CVT team got is up and running for an extremely reasonable price. Not to mention they didn't charge any storage fee for the five days the car was there. Kudos to not being money hungry animals! Thanks guys for helping us out!

5-28-2025 Update on this Case. After the trial the Judge Issued Ruling on EF007473-2022.... The…read moreBill from, Loyal Tire for +/- $70,000 for towing and storage is invalid. The Lien is canceled and Loyal Tire must return the vehicle. This is a win for our community against these people. We went there to pick up the truck and Mr. Hagopian first said to give him the truck then said no. The police were called. And now there is a contempt motion Against Him, to charge him with Criminal Contempt. We hope the truth will continue to come out. Search for the ruling from the Judge and what he found about Loyal Tire and Anthony and Michael Hagopian. Dont take my word for it.. Listen to Judge Williams. We now have a case with AAA for what they did to us by sending these people. The good fight continues.

Have used them for a few years because they offer competitive pricing and are easy to work with…read more Recently went in to get two new tires, as I had replaced the other two previously. When they drove my truck into the shop they hit the lift and ruined one of the previously repaired tires. Because they didn't carry that tire anymore I was forced to purchase four new tires. To their credit I only had to pay for three. When they hit the lift they also gouged the wheel, again to their credit they offered to repair the damage. Finally, when they finished the job they left one of my locknuts loose enough that I could turn it by hand. So just understand that they are sloppy and unsafe in their workspace, but they attempt to make things right. Proceed with caution.