The best mechanics I've ever had. They're honest and thorough. I never get my car back with any…read moreissues. I swear by them

They were more than accommodating Broke windshield wiper…read moreblade from snow storm a couple of months after winterizing service for my car Took me in without appointment right after I called Replaced wiper No charge for it In out done Quickly friendly professional service

This location they don't get enough respect for what they all do. I noticed that they were short…read morestaffed, and I understood that it would take a while until my car was ready . I was okay with them taking as much time as they needed. I came here because I really needed two front tires. The tires were great, and the tech did a great job. The Manger Jessica was very nice and thanked me for my patience. If you are patient with them and not screaming at them like I saw others do, then they will be nice to you. Everyone needs to understand that when you bring your car in, there are others waiting. Please be patient and show some respect.

Misleading quote and poor communication…read more I called Mavis Discount Tire to get a quote for a full set of tires and a wheel alignment. The representative I spoke to gave me a specific price over the phone and even took my phone number to "lock in" the quote. When I arrived at the shop, I was told that no one by that name worked there. The staff searched my number in their system and couldn't find anything. I showed them the phone number I called -- it matched the Mavis location -- but they said there was no record of my call or quote. To make things worse, the price they offered in person was much higher than what I had been quoted. I checked the Mavis website right there, and the prices online were still lower than what they tried to charge me in the store. Very disappointing experience. It feels like there's a serious disconnect between Mavis's phone representatives, website, and in-store pricing. I ended up walking out -- I don't trust a company that can't stand by its own quotes.

I have been frequenting Frankie's for over 12 years since I moved to the area…read more They started out absolutely fantastic. Four years in, I noticed I still had to come home and vacuum a few spots here and again. Right after Covid might have been the absolute best crew - between 2020 - 2024. I just got home with my vehicle after spending $70 including tip, on a mini-detail job. The person cleaning my vehicle looked no more than 19. No problem. Kids can do good work. Not this time... They missed the entire center console, leaving debris, dust, and crumbs. They missed one entire rear door - it was not vacuumed out or wiped down. They didn't touch the rear seats at all. The front seat had rock salt residue remaining on the headrest from my kids in the backseat. The sides of every seat weren't touched at all. There was dust and crumbs still remaining on the floor and on the floor mats. They didn't even snap the floor mats back in, I had to snap them in myself. They didn't even remove the front floor mats to vacuum, I removed them myself and tons of pine needles and this winters rock salt remained. Like I said - the best and most thorough crew I have noticed was between 2020-2024. This crew is like those teenage kids that prop up in a parking lot holding signs. I had to go home and vacuum and wipe down the inside of my vehicle after spending 70 bucks. I understand it's not a full detail - but when you go years at the same place as the prices increase with inflation, you now have rights to judge when the job doesn't match the price tag. Absolutely disappointed. 2 stars only for how friendly the staff is.

So I decided to give them another try and from what I understand they're under new management as of…read moreFebruary and the guys here are really nice and they are trying to regain customer service. I know I spent a little bit more than anticipated for my car wash, but I have to say they did a great job. Its was well worth it. The service here is great. I had Dog hair that they are trying everything in their power to remove. They get five stars back.

Totally love this place instead of the other local places. Bob is honest and an upstanding guy and…read morefar.

This is by far is the worst shop I've ever been to. I went in for a simple oil change and rotation…read more My oil cap wasn't put back on. This was the last shop to touch my car I'm a 53 year old woman and I don't know much about cars but I do know this was negligence. When I called to speak to them about this they where rude and disrespectful. Needless to say i hope no one ever has to deal with what I went through with this business.

Called in for a last minute inspection this morning. Owner is accommodating, and efficient. Great…read moreplace!

Just moved here my husband said it was great service and very fast! No issues and we will be using…read morethem again for our auto needs

Ralph is an awesome guy. Great work, even better chats. Will certainly be coming back again and…read moreagain

Came in to get an oil change, great customer service and nice waiting room. Also fixed both of my…read morelow beam lights that were out. Would definitely recommend!

Huge shout out to Mike Robbins with freeman's auto. He was very helpful and professional with me…read morefrom start to finish. I highly recommend him and their company. Thanks again JOSH L. Saratoga, ny

Horrible and unethical! My personal experience, as well as that of some friends, is that they far…read moreovercharge, and suggest completely un-necessary work. I personally have NEVER encountered such pathetic and unethical behavior!!!