This was my first time visiting the Avalon Hunt Valley. It's definitely a hidden gem. The location…read moreis perfect for dining, fitness, and other shops. Ashley Furniture, Cava, Honey Grow and First Watch just to name a few.

I have lived here for about a year. This was by far my best experience with an apartment complex…read more The building is always super clean and fresh smelling. Staff is super helpful, polite and well mannered. Our maintenance issues were few and far between but when we did have a problem it was fixed quickly. I highly recommend this place. James the manager here is an absolute joy to work with super personable and understanding. I have lived in many apartments before this one and again this was by far my best experience.

Quiet, not your high rise apartment living experience. Higher end living in secure location and…read morereally well-cared for property. Recently spoke to someone living there for 15 years (I just purchased in February) and there's no changes she'd recommend. I hope to enjoy it as much!

I worked here years ago. The quality of build is horrific. The walls are super thin and not…read moreinsulated correctly, as it was originally built to be an assisted living property. The site manager, who has since left was awful. I sold homes here and had to deal with her on a daily basis. I am glad to hear she has been removed from the property. Doesn't change the people who already live here and are accustomed to making lots of complaints about noise, which no one can do anything about due to port quality build. If you have children, or dogs, this is not the place to call home. You will receive notices about anything other than a door closing. The property is difficult to navigate as it circles around. Some units were given storage units, some were not. Some were given two parking spaces, some only received one. Even if you buy you still have to deal with renters, as part of the building is still owned by a corporation that runs a leasing agency. It's pretty from the outside but a nightmare on the inside. The only way I have it one star is due to the staff. They were always kind, courteous and hard working. Good luck!

I've been at Chetwood Circle for a couple years now and was referring a friend to Padonia Apts when…read moreI noticed all of the negative comments. Configured I would chime in, which I normally don't do either negatively or positively. Before moving in owned a house and sold it to temporarily live in an apt until another home is purchased. Don't like apartments but living here has somewhat changed my mind. Neighborhood is clean and crime free from what I noticed. The maintenance people have been very responsive to any repairs I've had. They fix issue which has only been a couple and leave a note saying they were there, which was a nice gesture. Whenever I have to go to management office (not very often) they have been very kind and responsive. Never have problem with parking or vandalism. Rates are competitive with similar properties. Convenient to highways. And shopping and even PA line. Cons- it's an apartment, which isn't Padonia fault. It's not a remolded unit but still nice and clean. I would recommend getting a renovated unit, which are very nice and if I'm going to be here another year or more I am going to switch. Truly has been a pleasure and with all the windows and lighting in apartment I love it! Hope this helps anyone looking. Good luck!

You should probably look elsewhere. Here is a break down review…read more There are essentially no lights in the apartment. There is a light in the kitchen, den, hallway, walk-in closet, and bathroom. There is no light in the living room or bedroom. I guess that is on me for not checking to see that there were lights in the apartment before moving in? The kitchen has minimal storage and the storage it does have is questionable. Two cabinets above the fridge do not open. The storage above the sink is lacking structure and caves in the middle. Things will break. Under the sink is just an open space. It is unsettling because there's at least one mouse in the apartment. I do not want to store things under the sink out of fear that the mouse will get into it. The bathroom light is attached to the fan which is super loud and does not vent. I have to shower with the door wide open in order to vent the bathroom. The reason the bathroom needs to be vented is because the paint they used for the bathroom has an oil in it that leaks when exposed to heat. Any time hot water or steam is used in the bathroom, the ceiling leaks a yellow oil. This oil drips on the ground, down the walls, and onto the sink. In order to make the bathroom somewhat "clean" I have to clean the ceiling twice a week. After about two months of living there, the tile started peeling and chipping like paint. The lack of ventilation also causes mold to grow above where the "tile" ends and wall begins. The drain is rusted and there's no drain cover, just a circular disk to place over the drain if you want to take a bath. The floor of the tub takes on a black color if you don't clean it weekly. The toilet paper holder is across from the toilet and is nearly impossible to reach. I had to buy my own holder so I can actually reach. Everything about the bathroom is stressful. The light cover in the den is so low that I, a 5'4" human, have bumped my head on it. It shattered within the first month of me living there. I can only assume they did that knowing everyone would break it and they could fine us for it. Honestly, that is a smart move on their part. There is a mouse living there. I have spotted it multiple times throughout my time here. It only comes out at night and no traps work. I submitted a maintenance request for it a few weeks after I moved in. They sent pest control to come. I didn't receive a letter to lock up my dog, so the man couldn't come in. I had to wait another week for them to come back because pest control only comes on Wednesdays. I provided the main office with the number for my dog walker so she could know when to come because I didn't want to leave my dog in her crate for 10 hours. The dog walker came and then put my dog in the bedroom so she was out of the way for pest control. I came home to my dog terrified, my bed peed on, and everything on my dresser now on the floor. That was 100% a me problem which I was fine with as long as there was no more mouse. But pest control didn't do anything! They said they did not see any activity (which makes sense because it only comes out at night) and they put down traps. They said they didn't spray anything because I have a pet that roams. But I had already put down traps. So, my dog freaked out and peed on my bed for absolutely nothing. I got married while living here and asked to add my husband to the lease. I figured it would just be adding his name to it. They wanted $500 for me to add him even though literally nothing else was changing. When I paid $500, they were upset because I did it online and not by a certified check. There was a notice taped to my neighbor's mailbox that said they are taking him to court for failure to pay rent. That was such a disrespectful way to go about it. That is a private matter and just shows how much they value money over all else. Most dog owners don't pick up after their dog. They put the nicest people who care a lot in the leasing office because it is impossible to get mad at them. But the company itself is terrible. The design and functionality of the apartment is atrocious.

We just got approved to move in Briarcliff apartments and I am so grateful!! Bria Tyson at the…read moreBriarcliff office is amazing!! She has been working hard for us to get in and now we are moving in soon!! Bria is the type of person that you want to deal with in the whole moving process!! I thank you Bria so much for all you have done and hope others will be able to see your amazing work and personality!!

Maintenance doesn't do work orders. I just moved in a week ago on 9/2/2025. There was Beehives on…read morethe balcony, the shower drain is clogged and the carpets were filthy. The lease states that the carpets are steam cleaned prior to the previous tenents moving out but they never did that. The beehive and shower work orders were put in and they just closed them out through the online portal without doing anything. Don't move to this apartment complex, even though the rent is cheap you'll be paying the price in other ways.

In these trying times financially, it can be hard to find a rental that is not 3 times the rent (…read moreFirst month, last month, and security deposit) just to move in. These days you pay a lot of rent for a small space. These apartments are spacious and the management has turned over. I am happy to live here.

Adela is the best in the world, polite, patient and very helpful, even though we speak Spanish and…read moreour English is little, she was there helping us, I highly recommend her

False Advertising which used to be a crime, however with organizations like this they get away with…read moreit, and plenty of other things. Their latest is that they tout no Aqua Bill having a custom made sign constructed in that there is NO WATER BILL. That stated in the attached photo all the while when in your rent check sent out there is a WATER BILL. ***Statement of bill attached, $12 per month

This property management company is the absolute worst. They are never available in the leasing…read moreoffice and are the least understanding about anything. I have had leaks coming from the ceiling that happen weekly due to the fact that they put the a/c units in the ceiling, structural cracks, nothing is taken care of and nobody will come out if there is an actual emergency leak. They don't take care of the buildings, the hallways look absolute terrible and the front door breaks every week. You are better off finding anywhere else to live.

For the past months, literally all the time we have lived here laundry and dryer issues are a…read morenightmare, like washer not draining, dryer not heating, inconsistent water temperature, have been occurring frequently, significantly disrupting my ability to properly clean my clothes. I have already reported these issues to the maintenance team and laundry company several times, but the problems persist, causing inconvenience and frustration. I kindly request that you take immediate action to address these laundry machine malfunctions and ensure that the facilities are properly maintained and operational for all residents. When we moved into this property, one of the most important factors was that there was at least a laundry in the building. I have spoken to many residents and they all have the same problems. The lack of interest in solving this problem on the part of your company is quite worrying. As tenants, we are not only wasting our time but also our money. If our rent is paid in full and on time, we demand that we be provided with the laundry service that is included in our contract. Thank you for your prompt attention to this matter.

When we moved here we had high hopes. The rent is high, however, the school district is desirable…read more We liked the walk ability to retail, restaurants, and other amenities. Transit is close and accessible. Parking is plentiful. That's where the pro's end. It all started on moving day. I scheduled delivery of our our new furniture to the designated apartment. They changed the unit on us which cost me to rearrange the delivery. The leasing agent was late and almost cost me the delivery of my furniture. We've lived in other complexes in the area. We were surprised to see the amount of soliciting that occurs. We've even had scam artists claiming to be with bge or Verizon. Our laundry room was broken into several times. Sometimes we'd find people sleeping or doing drugs inside. Recently, the complex installed rat traps. Rats are burrowing underneath the sidewalks leaving large holes. We had an issue with mold. The brick exterior has has cracks that allow moisture between the brick and dry wall. We called for maintenance. There response was to paint over the problem. We called them out on the issue and only then did they fix the issue correctly. We slept in the living room for a week while they removed the moldy drywall. The walls and ceiling do nothing to pad noise. As an experienced apartment dweller, I understand some noise is to be expected. The noise level here is exceptional. You can hear every step. The drains to the tubs are t shaped plumbing that connect neighboring units. When the neighbors tub backs up... so does yours. The general quality of the unit leaves a lot to be desired, especially for the high cost. My recommendation is to look at neighboring complexes. The neighboring complexes offer w/d in unit, secured entry ways, better soundproofing, and higher end finishes for a comparable price. Sure, you'll save money on bge , however, you'll spend it all on laundry.

I signed my lease for my private entrance studio apartment in Rossbrooke area back in March of 2013…read moreand moved in late May 2013. I had lived in over 5 locations throughout the past 7 months and was really excited to just have a solid place to live for 12 months. I came from a small town in Indiana were money wasn't really a priority or really a commodity which made living very difficult. I moved to Maryland over 4 years ago and as previously mentioned, lived in several locations. Henderson-Webb has to be one of the most unorganized and very behind technologically and generationally. They make us pay with coupon cards that you have to put into envelopes and turn into a small drop box every month. There are many other apartment communities that offer online payment options or even a 5 to 6 month chunk payment method. It's really inconvenient. The price you pay compared to the experience you get is awful. I pay for Comcast and BGE. Henderson-Webb provides everything else, garbage and water. If it's anything I really have to complain about it's the amount of times my hot water goes out every single week. I've had to call maintenance at least once a week about the hot water issues. For a last minute resort, I chose Henderson-Webb. They told me I would be incredibly satisfied with the company but I guess that's up for argument. I really want to put nice and enjoyable things about the company but I can't honestly find any. The face-to-face customer service is fantastic, but that's because it's face-to-face and they have to be as nice to you as they can but when you call them on the phone they absolutely don't care about you. Anytime I have to call maintenance for anything or the leasing office for a question, they don't care about me and have no answers for any questions I may have. I would recommend checking out another apartment complex and company before coming back to Henderson-Webb. I have lived in one other very well esteemed apartment complex in Towson, MD that really trumps Henderson-Webb and I'm pleased to say that my next years lease has been signed with them again.

I I was illegally locked out of my apartment for three weeks. I'm being sued for over $27,000 even…read morethough they've been paid by insurance. some of the pictures they are using to justify this all bogus. No apartments has cinderblocks behind the brick. no one from Henderson Webb Lawyers or management have ever even spoke to me to find out what actually happened. no second chances with Henderson Webb.

I lived here once for 3 years my first apartment. I loved it ! I didn't have any mice or bugsread more

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