The service department SUCKS! They will lie to you on dates and time. I will never take my dodge…read morevehicle to them again.

They literally charge $180 or so an hour labor to work on a vehicle and don't even fix the problem…read morecorrectly. I have an engine click which is exhaust manifold and the mechanic apparently couldn't hear it and they said bring it back if it got worse which will cost more money. Scam! Never going back there!

I went over to get a quote for bodywork. Assistant manager there it was so helpful and it turned…read moreout. I just had a couple scratches on the bumper and ended out being able to help me out without any major expense. Very nice gentleman.

one star because zero is not an option. went to get a quote and service "girl" was rude and…read moreunhelpful. You know there are other options if you want a truck and if their service department is this unwilling to help with storm damage i would recommend finding another dealership. I will also let the insurance company that told me to go there find another dealership.

Do not use service depatment!! Jesse at service department is very rude and disrespectful. He needs…read moreto be reminded US CUSTOMERS IS WHY HE GETS A PAYCHECK! Had a tail light wiring issue. Asked to come in 2 days after repair was done and told i would have to wait a week to be seen again for a literal 20 minute job. 1 year ago had control arms done on same vehicle...they messed up the alignment bad. Asked to come in to get checked...come back in a week or leave your vehicle is the response you get. They don't have loaner cars so I had to watch my tires get premature wear due to their negligence. Save your money and go somewhere else.

RE: Service Department (VA state inspection)…read more Miserable inspection sticker experience here today. I've brought our three vehicles here for years and years for inspections. Harold would get you in and out in no time, offered helpful advice, and was very fair and reasonable about any necessary repairs needed. Apparently he retired and I will never again have any service here, after such an experience w/ the service department today. Was almost an hour before they even started inspecting my car after telling me there was only one more in line. We finally walked around to see what was taking so long and there was nobody doing anything to our car. Finally saw a mechanic walk right by me (clearly it was my car) to the service office. A few minutes later the service manager walked back over to me and told me I failed b/c of a tag light being out. $22 to fix. Ha, I'll go to Walmart and pick up the lights ($4.49 on autozone.com) which simply push in from behind a pop out panel on the hatch back - literally 10 seconds of labor. Now I've gotta decide whether it's worth saving the $16 to have to go back to this place and lose another hour+ of my life, for the re-inspection . . .

allways prompt and courteous during service visits, upfront pricing and no high pressure sales…read moretactics when all you want is an oil change!!! highly recommend

Scheduled a Ford Accessory install which took 2 weeks. After waiting 20 min in the waiting room, I…read morewas told that they cannot do the work. This wasted 2 hours of my day. And they couldn't refund my prepaid service payment directly. I had to ask them to provide me the part which I had paid through Ford. I asked if they can't do the work why are they listed on Ford and why did they take my appointment? No answer. Do not bring your Ford here