Dr. Murphy has been my sweet babies' vet for over 15 yrs. They are all special needs puppies. Over…read morethe years, Dr. Murphy, Brianna, and Christy have always made time in their busy schedules for my four legged children. Some examples are when Hank swallowed a quarter, Gus had a nasty ear infection, Chase needed an US, and when EJ was exposed to worms while at a dog park. Thank you for loving on and taking such great care of my boys. Also, thank you for letting Gus run around the office....

Dr Murphy always takes the time to explain the issues and treatments. He answers all my questions…read more I moved into the Lexington area a few years ago and needed a vet shortly after moving in. I have a geriatric English Cocker Spaniel who recently required increased visits for different reasons. We have always been able to get an appointment on the same day. Couldn't recommend a better Veterinarian and staff. Definitely contact them to care for your fur baby.

The blank stares I received from the folks up front (including one of the vets) like I was an alien…read morefrom another planet when my Mom sent me over with my dog the day after Christmas could cut ice. I would not trust my pet here.

This is probably the best experience, hospitality and professionalism I've ever had in all 14 years…read moreof my baby's life. I had to put him down last week and they gave me a private room and they were so gentle with him and gave me all the time I needed to say my goodbyes. Today I got in the mail my baby's paw print, a card and a little snoot mark and I'm just blown away by the gesture. I'm just in awe.

Our Weimaraner got attacked by other dogs at a happy hour at Jake's and I met one of the vet techs…read morethat worked at millcreek there. She was very kind and told us what we needed to do. She told me not to panic and spend a ton of money at an emergency vet-that he did need some stitches but to bring him in to their office in the morning and they would take care of him. They were great and stitched my poor boy up the next morning. They have my business for life now! Also I didn't have to pay a TON of money either. So a win!

The good: The doctors and staff are caring, kind, and flexible. They freely explain treatment…read moreoptions and care for the well being of the animals they see. They've taken good care of my cats time and again. The bad: the doctor who owned Millcreek seems to have sold it to some corporation or private equity firm. The focus has shifted from care to profits, so their prices have skyrocketed in the past year. You'll still get good care here, but it comes at a high cost now. You may find cheaper vets providing the same quality care.

The vet who helped us was so good with our Pepper. a yorkie. It was a follow up on a pacemaker and…read moreit was great.

We had to unexpectedly euthanize our sweet old Labrador. We did NOT research anything just knew we…read moredidn't want her to suffer. We reached out to CVets. They used a pet gurney to comfortably get her out the car. They put us in a private room where we could say goodbye to her. It was so much nicer than we expected. The room is not pictured as we weren't thinking about anything but our sweet girl. They partnered with Faithful Companions to conduct the cremation. Today, we picked up our pups remains and just lost it. Faithful companions not only cremated our pup as we requested, they collected a paw print and a locket of her fur. Just so thoughtful. We will be forever grateful for their attention to detail. Thank you from the bottom of our hearts.

To be clear I left Griffin Animal Hospital over a year ago and could not be happier to have done…read moreso. I am writing this review now because I went to my new vet(Cat Clinic) the other day and had a wonderful, easy, affordable experience, and it made me write this review. First issue is the never ending "required tests" stool tests, bloodwork, and other things. They make you do them or at least made me every single time I came in regardless of the issue. This of course ran the bill up every single time to around $600-$700 dollars. Second issue was Dr. Griffins attitude. She couldn't be more abrasive if she tried and I always tried to be nice but I always got the feeling she seemed to feel like she was wasting her time talking to me. She was condescending and definitely didn't respect or care about my time. The final straw was when she said she tried to have me bring in another stool sample only two weeks after a prior visit just to get anxiety meds. It's literally 30% a scam to earn extra money. Lastly for example the Cat Clinic for a yearly check up was only $250 with two vaccines, Flea Meds for 2 cats, and anxiety meds. Which is the primary reason for writing this as I do feel I have been overcharged by Griffin for years. The Cat Clinic has never asked for a stool sample and they ask if I'd like to bloodwork which they don't recommend unless there's a concern. Goodluck with Griffin Animal Hospital if you don't believe me.

I was introduced to Griffin Animal Clinic when searching for a veterinarian dentist in Columbia…read more Although they were not my regular veterinarian, they went out of their way to connect me with a dentist who could safely remove my elderly dog's teeth. Took both of my 14 year old dogs to Dr. Griffin. She spent a lot of time with them. Explaining some needs of elderly dogs and even why some vaccines were not needed at their age. I was very impressed with Dr. Griffin and her staff, and feel that I can trust her with the future care of my aging, precious pets!

This place doesn't care about new patients. It doesn't matter your appointment time. They will skip…read morea new patient. Who has an appointment time before an existing patient. There were 2 of us in front of an existing patient. Our scheduled time was before hers. There was a conversation in front of me. Between the existing patient and front staff. The staff told her there were 2 in front of her. But, I guess because we were new. They made us wait even longer. And went ahead and called the existing patient back. Who had a later appointment time.

Awesome staff and service. Dr Amy and Dr Lauren are both attentive , caring , and very…read moreknowledgeable.

We've been coming to Grace for many years and have always been thrilled with their compassion and…read morecommitment to our fur babies health. My husbands mom had her 40 horses seen by Dr. Loonam and our three cats and golden retriever come yearly for their wellness checks. They also treated our elderly cat Bean when she had advanced kidney disease. Truly have had nothing but positive experiences here. They have our business forever!

I cannot thank this place enough! My 17 year old cat suddenly became very ill and I called…read moreeverywhere trying to get her in, but no one could take her. I called Grace and they got her right in. I can't remember the lady's name that took my call, but she was so nice. Austin, the vet technician came in first and he was so nice and caring and was so gentle with our cat. Then Dr. Clementson came in and unfortunately had to give us some bad news, but she was absolutely amazing. She explained everything to us and when we were all clearly upset, I thought she was tearing up some too. She was so comforting and you could tell that she really did care. We made the decision to let our sweet cat go, but I feel so good knowing that they did all they could and that truly did care about her and us. I will be switching my dog over to Grace now. Thank you all again for everything!!

This practice claims to treat your pets like family members, yet when a client raises concerns even…read moreas constructive criticism to try to avoid further problems, they refuse to have a conversation or even communicate that they are choosing to sever the doctor-patient relationship. Upon severing the client relationship with you, they will go so far as to refuse to fill preventative and other medications or to treat your fur family member's chronic health conditions until you can find another vet. Please find another vet. White Knoll is in it for the money. White Knoll does not truly care about the well-being of your pets. White Knoll does not allow their practice to be held accountable by loyal, lucrative clients, and they do not care if you are not happy with poor communication or poor service. Over the past 5 years, I have regularly brought more than 10 pets to them for labwork, annual physicals and vaccinations, illnesses, and surgeries. I trusted them with my furbabies and spent thousands of dollars of my hard-earned money at their practice. In January of 2024 I wrote White Knoll a letter of complaint asking them to address some concerns because of some incidents that I experienced that were not the typical quality of service I had received in the past. In some cases, my concerns were regarding questionable ethics, but the letter isn't the important part of this review, the lack of response to the letter is my concern! I gave White Knoll time to respond and they NEVER did. Afterward, when I reached out needing to bring a pet to them for medical care, they declined service. Likewise, they refuse to refill medications or flea/tick/heartworm prevention for pets who are up to date on everything and have been seen in the past 6 months by their veterinarians as long-standing patients. I would caution you to steer clear of White Knoll Veterinary Hospital on Kyzer Rd, particularly if you consider your pets to be part of the family. I am highly disappointed in the significant decline in quality of service and communication at my former local veterinary practice.

Our pups stayed at White Knoll Pet Resort on Sept 2nd - 3rd. When picking them up our Frenchie was…read morein distress. After visually examining him we noticed his back feet and scrotum were severe burned. He also had lesions on his tongue and jowls. Since this was over the Labor Day Holiday we were not able to get an appointment with our Vet and had to take him to the Emergency Clinic. He was diagnosed with a severe allergic reaction/Chemical burn. After contacting White Knoll to give them the opportunity to make things right but we're met with a policy disclaimer that states "In our contract it states that despite our best efforts to keep every pet safe, injury sometimes may occur, including scrotal rashes and sore feet." This is hardly a rash and their lack of empathy is astounding. If you care about your pets, do NOT take them to White Knoll Pet Resort.

Jamison contacted me and sincerely apologized. Outside of the one in discretion they did very well…read moreby Boots. Everyone is entitled to make mistakes but owning up to them is huge And everyone should show grace when there are adversities.

My dog initially went to the emergency room.Since then been dealing with Dr. Ross several months…read more Last visit they did have the chemo ? so was sent away. Now my dog is sick again and they want me to come to the emergency room. When first asked I was told it would cost $138 when pushed, another $1500 was added to the bill. We know all he needs is a citrate to combated calcium levels. Shame. BYW the doctor has not called once. Shame. I've paid over $10,000

Everyone has been great in helping me get my old dog back on his feet, Can't thank them enough!read more

Dr. Gilbert did my golden's ovary sparing spay and was phenomenal! She is highly knowledgeable and…read moretook the time to answer all my questions in depth. After the surgery, I was given her cell number in case there were any issues overnight. She and her staff were compassionate and very attentive to my dog's comfort and welfare. Highly highly recommend!