We came into the store and there were two other guests in the store and only one customer service…read morerepresentative. We came in to get an adjustment with my daughter's glasses. We waited over 20+ minutes and were never acknowledged by the representative until he was free to service us. The management needs to look into ensuring there is enough coverage to take care of customers and train them on customs and courtesy.

Fabio was very helpful and patient with me during my process of getting my glasses! probably my…read morefavorite location to go to.

My glasses couldn't be repaired and John found a perfect pair of frames to put my existing lens in…read more Saved a lot of money and love the frames. Great customer service.

Yet again. Dr.Ken Kirkland is great, his office is not. Store manager Nita/Neeta will misplace your…read moreprescription glasses unapologetically. Replacement glasses will be a favor.

Dr. Vo is the BEST! I have been coming here for years for routine vision screenings and eye exams…read more This year, I had a horrible case of pink eye, which lasted several weeks and impacted my vision. Although, I was treated by a telehealth doc, my infection was getting worse. Not sure what to do, I called Concept Eyecare for an appointment. Her amazing staff worked me into her schedule multiple times. Dr. Vo ALWAYS took the time to educate me about a treatment plan and reassure me that vision will return once my eyes healed. I had no idea that an optometrist can treat pink eye too! Thank you, Dr. Vo, for not only being a knowledgeable, but truly caring for my wellbeing.

Dr. Vo is seriously the most amazing human being I have ever come across. I have been a patient of…read morehers for about 8 years and she is genuinely the only person I will ever trust with my eyes. She is compassionate which is extremely rare now a days. It's like she is never having a bad day, we always have great conversations. My father and uncle are her patients now as well, I try to refer as many people as I can to her.

Went to get some help with broken broken glasses. He changed the frames for free. No charge for the…read morenew frames.

I would not trust this place for a basic eye check, much less something serious. I walked out…read moreafter an hour waiting pasting my appointment time. If a Dr. can't manage their time any better than that, I would not trust that they would be able to address a medical issue.

Great selection and great service. The best eyewear center I've ever had!! The frames and lenses…read moreare fantastic. And the prices!!

Absolutely, 5 stars best customer service we've experienced from a small business owner. They both…read morewere super knowledgeable, affordable. Check this place out they have any designer frame you can image and if it isn't in the store they can order it for you. Fast, reliable and super efficient. We absolutely recommend and they have our business forever!

Our ophthalmologist Dr. Dao recommended Lone Star Vision for our 5-year-olds glasses. I'm so glad…read moreshe did! Marcy was the best to work with. We are new to vision wear, our family does not wear any and did not know what to expect but Marcy made us feel great about the choices we made. I realized while sitting there how important it is to have qualified staff and she knew all of the answers to our questions and was able to make wonderful suggestions that made us feel at ease. I am so glad we visited and I definitely don't mind coming back here for any future needs! I so recommend them! MARCY, A BIG THANK YOU!!!

Lone Star Vision in Celina, TX…read more My family of four has been getting our annual vision and eyeglasses and sunglasses since 2017. Today I went for eyeglasses adjustment because my nose pads weren't symmetrical and one nose pad is touch my eyelid. Ricky one staff member came out to help me with it but only use an intimidating behavior to his satisfaction and convinced me that it seems perfect for him. I asked if he can use a tool instead of just his fingers for adjustment but Ricky insisted that his finger is a tool and the right tool. I felt my ears were so hot from high blood pressure and my stomach was cramping. It wasn't a good morning experience for an eyeglass adjustment.

Exceptional Vision Care & Compassionate Expertise - Why I Trust Dr. Gulrez Khoja in Plano, TX…read moreI've been a loyal patient here for nearly five years, and every single visit reminds me why I'll never trust anyone else with my vision health. From the moment you step into the office, you're greeted like family by a team that's warm, professional, and genuinely invested in your well-being. The environment is modern and welcoming, but it's the human connection that makes this place extraordinary. Unlike many healthcare providers today, Dr. Khoja takes the time to truly listen. She doesn't just glance over charts--she dives deep into understanding your unique concerns. Because of my family history of eye disease, she's carefully monitored my vision for the last 2.5 years, keeping detailed progress reports and scheduling regular exams every six months. That kind of proactive, personalized care is something you rarely find anymore! Recently, I faced an entirely new health challenge: I'm preparing to start chemotherapy. While my medical team has been focused on the obvious concerns, it was Dr. Khoja who brought up a critical point that no one else had--how chemo can affect my vision. Thanks to her foresight, we established a baseline eye health assessment before my treatments even begin. This way, we'll know exactly how my vision is impacted and have options ready if corrective action is needed later. Who else thinks of that level of care? It's rare to find a doctor who combines world-class expertise with such a deep level of compassion. Dr. Khoja is a licensed Therapeutic Optometrist and Optometric Glaucoma Specialist, an expert in managing complex conditions like keratoconus, surgical complications, and specialized contact lens fittings. She also cares for children's vision needs and provides advanced treatments like Corneal Refractive Therapy (CRT). Beyond her impressive credentials, she makes every patient feel seen, heard, and cared for. That's the kind of doctor everyone deserves but so few actually find. If you're in Plano, TX or nearby, do yourself a favor--make an appointment with Dr. Khoja. Whether you need routine vision care, help managing complex conditions, or simply want a provider who will advocate for your overall health, you won't find a more compassionate and capable expert. (Photo with Dr. Khoja attached because some moments in life deserve to be remembered!) Gratefully, Mark D.

This place is exceptional. My husband, two of my sons and my mother-in-law all use this place and I…read moreneed to get my eyes checked so I Went in yesterday and everyone was knowledgeable and friendly. From the girls at the desk that take your information and make the appointment to the assistant that takes her time getting all the information that the optometrist to the optometrist.... You were made to feel important. The optometrist takes her time and explains everything she's doing. This place should be packed from open to close because they do such a wonderful job.

I came in today because I had a minor issue with my glasses. I met with José and he was able to fix…read moremy glasses free of charge. Will definitely be back!

Took my badly bent glasses into the store and they did a wonderful job of repairing them for me…read morewhile I waited. Thanks!

They are wonderful people and helped me out when I was in a jam. I would highly recommend!read more

I can't thank the staff and doctors here enough!!! Y I'm…read moregrateful for your kindness and care after my eye injury!! You answered every question, made sure every prescription got filled, called to check on me!! You are ALL awesome!

So, I have quite a few glasses, Cartier, ic! Berlin, etc. I tried on a pair of IC, the guy gave me…read morea price for prescription including the glasses. I asked him for the name of the glasses and he said we don't give out the names of the glasses. So basically what he's saying is he's afraid the price may be more than at other boutiques and doesn't want me to price them out. That alone is telling me he's hiding price on the glasses. I needed to know the size of the lens so as to compare my other IC's for prescription purposes and size over my eye which I could compare online then order them there if I wanted something larger etc. But this practice of not telling a customer the name of the frame is a very deceptive practice. If they're pushing the price up too high and have to hide that it should tell you everything you need to know. Dishonest. I won't be back. You know I know that the names are on the frame I asked him for the name of the frame and he wouldn't give me the name or hand me back the glasses. He simply said we'll have the name in our computer here for you. That's not forthcoming!

I went in just for glasses. I came in saying how I wanted someone to help me find a pair that…read morelooked good on a face and someone who would tell me what didn't look good. (it's hard enough trying them on when you can't see. There's nothing worse than someone saying everything looks good on you, because let's face it that's not true) Dai helped me out and he was awesome from start to finish. I told him I'm find to be pushed out of my comfort zone and he did it. He walked though what we discovered what looks best on my face. So I feel confident that I could go in next time and say exactly what pair I am looking for. He was super friendly and helpful. I was a little worried that the location would mean these glasses would be more expensive than the silhouette glasses I would usually get, but I was surprised that they were much cheaper. I was able to get two pairs for almost the price of one of my old go-to brands. They have a fun and some very unique glasses. I am getting so many compliments on my new ones. I recommend them and especially Dai for helping you step up your glasses style.