A wonderful locally owned and operated auto shop. Raymond, general manager & owner, was friendly,…read moreconsiderate and didn't try to upsell me on any added services or extras. I asked about my shocks while having an oil change done, he said it was no problem and included a free tire change & rotation too. He checked the brakes and tires for wear and gave me a report on wear and a clean bill on shocks and overall condition of my car. He also provided full synthetic oil vs combo oil for the oil change at no additional charge. If this is the type of service I get for a basic oil change, I will be going back for any other car repair work!

Competitive prices. Knowledgeable. Clean facilities. Thorough. Good 'car side manner'.read more

This is the most incredible auto repair shop. They are kind, professional, educational, and…read morediligent. They took me in at the end of a day, even crawled under my truck with me and pointed out the trouble minutes after I got there. They gave me an amazing price and I would recommend them to anyone looking for quality repair service.

They took great care of my car. Erik explained everything to me. Will be goo going back to them.read more

This shop did a great job. Called and made an appointment when my dashboard idiot light indicated…read morecheck oil. They did the oil change quickly at a reasonable price while I waited. Later, the warning light reappeared and they said that sometimes happens and to just to come in again and they'll correct it. Just haven't had a chance to do it. Really, they couldn't be nicer.

Incredible service, straight to the point and beyond what I expected for my first local mechanic. I…read moresent my car in for maintenance after my dealership plan expired, and they gave a very good price. A&A also looked up my specific VIN to see the exact maintenance my car needed due to variations in the makes. They told me that some of my planned maintenance was actually unnecessary and would waste money. They know my car better than me! These guys go above and beyond. They don't just maintain or fix your car; they let you know everything you need to know about potential issues, future maintenance, better options, etc. I'll definitely be going back.

Dale really came thru for us when we had a serious problem with our fuel tank due to rodent damage…read more My son had my car on a road trip and smelled a strong gas smell and immediately stopped driving it. He took it to All Around Auto and they were able to diagnose the problem quickly. It was clear we'd have to rent him a car to drive home in and leave mine there as parts needed to be ordered and our vehicle was not first in line (they of course had other customers!). It took a week to get the parts and then a day to install the new fuel line. They were communicative and helpful thru the entire experience. It was an expensive fix, but it felt fair for all they had to do to fix the issue. Pro tip: pay in cash so you don't have to pay the credit card use fees.

My Granddaughter had her car worked on at All Around Auto. She was very satisfied with the repair…read moreservice and told me about it. I took my car in and also received excellent service. Dale is honest & trustworthy, so I don't have to worry about the quality of service or price gouging. I give All Around Auto my highest recommendation. Thanks

I recently took my mini-van here for its 100,000 mile service (at 110,000 miles because I needed…read morethose extra 10,000 miles to save money for the service). The Honda Dealership quoted me $4000 for a 100k mile service, and as a single mom in this current economy, that wasn't an option. I brought my car here instead and they were able to check everything in my car and let me know what needed to be replaced and what looked good. My $4000 bill became a $1800 bill, mostly for the timing belt. They fixed everything quickly and communicated regularly. My car is running great and I know that what needed to be repaired was repaired. I had a great experience and will definitely be back for future maintenance and repair needs.

I recently took my Porsche in for a brake job, and had an outstanding experience. They were super…read morefast, efficient, and very detailed in explaining and showing what needed to be done. I love the fact that I was able to hold on to my vehicle until the parts arrived and were ready to be installed. Time-wise, I dropped the car off on Tuesday before work and was already picking it up after work on Wednesday. Had it not been for a wrong part being delivered, through no fault of their own, I would have had the car back the same day. But even with a one-day delay, I'm still happy. The price was a little shocking as I was expecting to pay more (and yes they did use OEM parts)! Surely cost-wise, service-wise, and people-wise, they are much better to deal with than Porsche themselves. Benicia Automotive Center is an excellent choice when it comes to fulfilling all your automotive needs in one location. Thank you Christian, Ali, and the rest of the guys at Benicia Automotive Center. You guys are the best!

What a great guy! I took our Jeep to his shop, on a Friday, hoping he could find out why our Jeep…read morewouldn't run at idle without dying. We left the Jeep there about noon, and he said, "I can't promise, but we'll try to look at it before closing time". It turns out that we forgot to leave him the key for the lock on the engine compartment, so when he did try it was locked. So we came back at 6:30 PM (two hours after their closing time) and he was still there working on another vehicle, but he came over to look at our Jeep. He spent about 15 minutes looking at various things, then finally adjusted the mixture screws on the carburetor, and, voila, the Jeep was running great again. I asked him how much we owed him and he said, "no charge"! What a nice guy! And this isn't a one-off deal for me either. I've been using R&S for years, as a Tiburon resident, and every time, have been happy with the result.

Asked for a quote to mount/balance tires & setup TPMS…read more Quoted me $330 to change tires and another *$500* for TPMS programming and claimed it would take three hours to do. I spoke to America's Tire, Costco Tire, and another tire shop. I also posted to the forum for the car. Every single source told me it takes 5 minutes and they do it either 1) free as part of mounting/balancing or 2) roughly $10 per tire. Feels like they are just making up prices unfortunately, which is disappointing because they are so close and I would have loved to use them. FOLLOW-UP: Spoke to shop owner. He clarified, but the response is not exactly as stated. 1) the first quote was $330 + $500 for installation. I pressed and the guy insisted/mansplained me that it took 3 hours to do and he had done hundreds of them, 2) he then left me a voicemail, which I have, where he told me the updated price was $535 total, was it was not line item out as described. 3) the third call, the owner told me they would only charge TPMS if required but couldn't guarantee it and that he had to buy a $500 device and pay for updates every six months. My intent is not to harm a small shop, but I do think Yelp needs to be intellectually honest. The simple fact is that all three of the quotes he gave me were way off-market, and only when pressed did they revise their number. Don't love the revisionist history.

My first experience at Wrench Works was when I brought my car in for an inspection. Right away, I…read morewas greeted by Valorie, who was very friendly and welcoming. It was a busy day, but she handled customers, scheduling, and phone calls with a great attitude. While I was there for about an hour, I noticed how caring and professional the team was. One technician took the time to help an older customer understand what was going on with her car before she left. He also assisted another customer in Spanish when she was having trouble communicating in English, and you could tell he made her feel comfortable and understood. I also had the chance to meet Matt, the owner. Based on my first visit, Wrench Works seems like a great shop with a team that genuinely cares about its customers. I'm looking forward to having more work done on my car here.

Wrench Works is awesome! I took my FL5 Type R to get the Axle seal replaced and the quality and…read morevalue is truly amazing for the service requested. I called in advance for an appointment and I was happy with the results received. Wrench Works is a great place for all cars, but for JDM, I prefer their shop

Great job by Polo and his team! Knowledgeable and friendly! The entire work got explained to me in…read moredetail. We are coming back!

This place was so amazing and helpful. I came in right after they closed from out of town and had…read moreno idea how I was going to get home because I had a leak in my tire. . They stopped what they were doing to help me when 3 other places wouldn't. Awesome customer service and one of my best experiences at an auto place.

Really wonderful service they fit me in and took care of everything. Super reasonable I was pretty…read morehappy writing the check out for much less than expected! Also GREAT communication Make you feel like you are their only customer. So pleased finally people we can trust .

Have previously reviewed but never included photos. Always great service at a fair price from…read morewonderful people.

We're so glad we came to DNA for our complex suspension swap on our van. Their ability to execute…read morethis project and identify collateral issues paid off in improving the ride of our van. Communication was stellar from the start and pricing was very competitive. As San Rafael residents we couldn't be happier to finally find a shop we can trust & support.

I brought my car in for repair work after an accident, and while that portion was completed, the…read moreoverall experience was frustrating and poorly managed. Once my car was transferred to the auto body shop, it became a completely separate system, team, and process--and the two sides clearly do not communicate. This disconnect caused confusion around payments, delays, and unnecessary out-of-pocket costs on my end, including having to pay $700 for a rental car that I originally was told I wouldn't need for that long. I was told my car would be dropped off in Novato once I made a payment. I paid the auto body shop, but the repair shop had a separate payment link that I couldn't access from my phone. I showed them the issue in real time, but instead of helping or offering another way to pay, they dismissed it and said it "worked fine" for them. Because of miscommunication between their teams, my car was not actually in Novato as promised, and I had to wait around for them to figure it out, which caused even more delays and inconvenience. On top of that, the person I was dealing with refused to call and help coordinate getting my car released or delivered until I paid through their system, even though their payment link was not working properly for me, which delayed me further and resulted in additional out-of-pocket costs due to their poor communication. No one took ownership of the situation, and the staff was rude and dismissive throughout the process. While the repair work itself may have been completed, the experience across both businesses was disorganized, unprofessional, and lacked basic customer service. I would not recommend.