Chris was extremely helpful and explained everything clearly throughout the entire process. The…read morecustomer service was outstanding, the prices were fair, and I really appreciated how they went above and beyond by driving me home and even picking me up when my vehicle was ready. It's great to find a shop that truly cares about their customers. Highly recommend!

I've never worked with such attentive and personable mechanics. They handle all of our older cars…read moreand are always going above and beyond! They communicate regularly and offer a cash discount.

I have had good work done at Ricks a few years ago and I trusted them. My CEL VSC & TRAC OFF…read morelights would not turn off. A free diagnosis from Autozone indicated a faulty O2 sensor. I brought that paperwork to Ricks and asked them to fix my car and anything else needed. Keith gave me a verbal quote of $695. Again, I trusted them from past service. Agreed to the verbal quote. The O2 sensor was replaced- CEL off. Unfortunately, VSC & TRAC OFF are still on. Rick's doesn't have the equipment to clear those codes/fix this problem on any LEXUS. They suggested I go to a dealer and try to get a free fix on an expired service bulletin/recall- no luck there. I'm happy the CEL is off. I'm disappointed that I didn't get a full fix especially when I was told they are a full service shop that day by 2 different people. Sadly, I should have insisted on a printed quote and I will from now on.

I was happily satisfied having taken two of my vehicles to Rick's Automotive for minor repairs…read more However I felt "ripped off" on my third experience. Keith gave me a verbal quote of up to $700 to replace the rear brake pads & rotors... a bit high I thought. However the final invoice was $400 more! And... the same exact parts were $250 more than at AutoZone or at O'Reilly Auto Parts. I learned an expensive lesson... always get a written estimate! Warranty: Regarding the markup of parts for a that 2 year/24,0000 mile warranty... most manufactures of rotors already offer a lifetime warranty for defects. Written Estimate: Essential to avoid miscommunication. Unless your installing windshield wipers... every single customer that is quoted hundreds of dollars for services should automatically be provided with a written estimate period! Cutting Corners: A reasonable assumption would be one in which auto mechanical repair jobs are inherently associated with areas of safety concerns. What jobs wouldn't be & how does that justify price gouging? Discount: If you suffered a foodborne illness after dining in a restaurant would you accept a discount or complementary meal for your inconvenience?

Chris and Cory are the best in the business fair prices quality work and a friendly staff.read more

Great overall experience! Fair and honest prices. Fast and dependable service. Highly recommend for…read moreall automotive needs.

I have been taking our two cars to Bowen's for many years now. We have been happy with their work…read more They always advise us when finding a problem but never pressure us on getting the additional work completed. My old vehicle had an oil leak on a gasket. It leaked even after the repair. Travis took the car back 3 times at no charge to fix the stubborn issue. We will continue to come here for all our auto repair needs. I find the prices are much better on most repairs than the dealership. Hopefully you will do tire repairs in the future! Thanks again. John

This shop is a joke. They kept my car for a whole month and the communication with the owner is a…read morejoke. He wouldn't return our calls when I asked them about my car and he broke apart and I had to rent a car and he forgot to tell me that if I told him that we used his shop that we'd get a discount but he forgot to tell me that and so when I got the bill back it was very high and he would only pay a portion of it. So therefore I had to come up with the other money. I'll never use this company again and I recommend nobody to use this place.

Dale really came thru for us when we had a serious problem with our fuel tank due to rodent damage…read more My son had my car on a road trip and smelled a strong gas smell and immediately stopped driving it. He took it to All Around Auto and they were able to diagnose the problem quickly. It was clear we'd have to rent him a car to drive home in and leave mine there as parts needed to be ordered and our vehicle was not first in line (they of course had other customers!). It took a week to get the parts and then a day to install the new fuel line. They were communicative and helpful thru the entire experience. It was an expensive fix, but it felt fair for all they had to do to fix the issue. Pro tip: pay in cash so you don't have to pay the credit card use fees.

Friendly guys who got the job done for a very good price. Scheduling was a breeze, I called them up…read morefor a PPI and they fit me in the very next morning. If you want to hang out while your car gets worked on, they have a small, clean lounge area available in the back with coffee and hot chocolate, plus there are restaurants, a coffeeshop, juice bar, and a brewery right across the street. Great experience!

Great local timely quality service , fixed brakes and diagnosed engine lights helped maintain…read moresafety of my family , great old school vibe

I preface this by saying that A's is not my regular mechanic. However they have been my wife's…read moremechanic for over four years now. Recently my regular mechanic was unable to provide a part that was needed for my car. So I called Greg who has been taking awesome care of my wife's car and asked if could provide a new battery for my car. Greg quickly hunted down a battery for my car (which trust me, is not an easy task). He had my car finished inside of three hours and at a more than fair price. I do love my current mechanic, but given how close to he is to my house I will be switching over for all y regular service needs. A's is not the cheapest in town, but the quality of care and knowledge is by far and away the best you will find. If you live in the Bennett Valley area and are in need of super awesome mechanic, look no further as Al's Village is five star spectacular!

I used Chris and his staff for more than a decade to service my various vehicles. I have everything…read morefrom high-performance cars, custom trucks, to basic work trucks designed to carry a heavy load and deliver equipment. They can handle any job, any time. They do great work and really try hard. Occasionally there might be a problem, but we always find a way to work it out. Chris and his staff are great to work with. Give them a try. I think you'll like them.

Single women stay away!! last year in march, I had a new…read morebattery put in at Sonoma county auto, and less than a year later I find out they put in the wrong battery, didn't register it (part of regular service when putting in a new battery), wasn't powerful enough for my engine and created more problems. In June, I had a cooling hose replaced and front breaks there also, but they didn't install the hose clamps properly and caused fluid to continue to spray all over my engine and under neath my car, by july ( a few weeks later) something was dragging under my car and I went in (kinda freaked out, seemed dangerous) but LouLou said they were at lunch and to come back in an hour- (a few people sitting in the office eating) .... so I came back in two hours BUT it looked like tHE mechanic and the Lady were leaving and the lady told me to come back the next MONDAY, very dismissive , but then the man got out of his car and ripped the hanging part out from my car and said it should be fine, .... I was stunned. It was 3:30 on Friday afternoon- and front desk girl wanted to go home- dismissed me again. NOW 2026, I got a new mechanic, of course..and the new mechanic said there are several issues including the battery and under my car there is a small hole in a hose which caused a slow oileak and splashed OIL under my car because there was no cover.... Leaving it exposed to road debris. My car is older but I have taken it in anytime I had the slightest issues. But now $5k later it's in worse shape than ever and would be thousand of dollars to clean and repair all these issues. My car is the shop again, Again because my battery- so Today- I called Sonoma auto to check the warranty on the battery they installed and got nothing but rude helpless answers from the front desk person. . Sh treats me like I annoyed her. Except, I'm a paying customer. Not there to make friends with LouLou. She's rude or she's just covering for the faulty services I received. Or both- sometimes, just taking reasonability for action is all a person needs to hear. But being meet with more dismissive behavior will only add fuel to the fire. Take responsibility, be accountable and treat customers like customers.

A wonderful locally owned and operated auto shop. Raymond, general manager & owner, was friendly,…read moreconsiderate and didn't try to upsell me on any added services or extras. I asked about my shocks while having an oil change done, he said it was no problem and included a free tire change & rotation too. He checked the brakes and tires for wear and gave me a report on wear and a clean bill on shocks and overall condition of my car. He also provided full synthetic oil vs combo oil for the oil change at no additional charge. If this is the type of service I get for a basic oil change, I will be going back for any other car repair work!

Competitive prices. Knowledgeable. Clean facilities. Thorough. Good 'car side manner'.read more