Update: Almost 15 years later, my wife's ring as beautiful as ever. Absolutely no problems since…read moreday one. What's funny is my mom was the one who recommended to me as they had done work on her jewelry prior... If my son is still in the area when he's looking to get engaged, will recommend this place without hesitation. So cool that this place is effectively serving generations of customers! So happy to see local business around for so long.

I had my dad's and Mom's wedding rings and I wanted Sam to make my dad's ring into a heart and just…read moreone of my mom's diamonds from her ring into a necklace. He nailed it, I love it! Thank you, Sam, for working with me, and the ring at the top really helped!

I am so happy with the quality and service I received from Raffi and Rosette. I've lived in MV for…read moredecades and never had a go-to jeweler here. This spring, I was going through my jewelry box and pulled out everything that needed to be fixed, updated, resized and reimagined. Within a few weeks, I had beautiful jewelry to wear that was previously sitting in a drawer, unworn for years, including my wedding ring set. Raffi polished it all so beautifully that everything looked brand-new. He is seriously a master of his craft, and this couple could not be nicer or more trustworthy.

What an amazing place. Rosette and Raffi made our 20th anniversary celebration extra special. They…read morereset my wedding ring, Rosette helped me design and made great suggestions, I can't believe how amazing it looks!! They are a family owned business that is honest, fun and great to work with. They genuinely cared about my concern and made accommodations to ensure I felt comfortable. They are the jeweler of choice!! I have a custom made wedding ring to celebrate our 20th.

I have had exceptional experiences with Wilsons Jewelers, from start to finish. I am so impressed…read moreby the work Sam has done for me on several occasions, and I greatly appreciate his expertise. First and foremost, Sam took the time to listen to what I wanted done and offered thoughtful guidance. He is honest to the core, in that he will suggest what to spend your money on--wisely. He does not use the unethical sales tactic of up-selling as do some other jewelry retailers. On various occasions, I had shown him pieces of jewelry that I had inherited from my relatives. After careful observation, he communicated to me what pieces were worth redesigning or resetting, and then took the time to explain every facet of each project with which I had decided to proceed. Sam is a craftsman and has a keen eye for detail and precision, along with a vision and foresight of what the product will be upon completion. On one occasion, while coordinating a more complex project, he created an exact hard wax replica for me, along with a mathematical diagram for the stone setting, so that I would have complete comprehension of the finished work. I've dealt with many jewelers in the past, mostly on the East coast, and even the better ones rarely go to this extent. Sam takes great pride in his work and truly wants you to be happy. In that vein, Sam's work is unique because it is tailor-made for you, so you will not likely see any copycat pieces of his work in other jewelry stores where they often sell duplicate items. Since Sam does much custom work for many of his customers, he is selective, using only the finest grade of materials in the way of metals and stones. I am confident that the pieces Sam has designed for me will last for many decades to come, which is of utmost importance because they are timeless heirlooms that not only I hold close to my heart, but will ultimately leave to my children. Sam is a true professional and a man of integrity. The quality of his work is unsurpassed. He is wonderfully communicative and frank, and is highly knowledgeable from his many years of experience in the field. Sam keeps you posted and informed. He does the work in a very reasonable amount of time, considering the effort he puts forth with acquiring the materials needed and then constructing the particular piece. And, certainly worth mentioning, Sam remains reasonably priced in comparison to what other jewelers are charging, especially in today's market when the price of gold has significantly soared. Sam at is a good find, actually a great find, and I am delighted that a close relative had recommended him to me. I, in turn, and without hesitation, will recommend Wilsons Jewelers to others for their jewelry needs.

I went in for a simple clasp on a keepsake necklace and I brought some rings that no longer fit…read more The last ring was from my grandma and was very worn but had all of the diamonds intact. Sami made an exact replica excepting that I changed the dusty rubies to light blue sapphires. I didn't expect the joy I felt when I realized I would wear my grandma's ring as my wedding ring! Thank you Sami for your kindness and attention to detail. Craftsmen such as you are a real gem.

I cannot believe I haven't written a review for Nuggets and Carats! My family has been long time…read morecustomers of N&C since around 1993 and possibly before (my mom married my stepdad in '93 so that's when I have become familiar with them). I used to be a milspouse and while we lived in CO l had a horrific experience with a jewelry repair. All I needed was a watch battery replaced but two jewelry stores stripped the screws on the back of the watch! The one jewelry store kept telling me week after week that the screws needed this lubricant to help them unscrew. After 4+ weeks of this nonsense l finally told them to give me the watch back, we were done. I found that they were unable to get any screws out because all 4 were still in when l received it back (a lie from them saying they were waiting on the last 1-2 to unlock). I ended up visiting my family in CA and Brian and his wonderful jewelers not only had it fixed in less than a week, they also gave it a thorough look over and put in new screws that work better than the originals that came with it. I also had an antique platinum setting that l bought to use as my wedding ring except the middle diamond in the original setting was really small. I had a larger one to have set into it and there is NO ONE else l would trust with that! They did a beautiful job and you'd never know it wasn't original to the ring. It looks like it was meant to be that way. A secretary at my kiddos' school was telling me about her ring that so many jewelers couldn't fix. I recommended her to this shop. Although she went to their Mission Viejo location instead, she said she was thrilled that they were finally able to fix her ring when so many others said it couldn't be done. Currently, my late dad's Rolex is being checked by their watch person. My mom and stepdad have both gone through their watch person as well and have had no complaints. I think the best thing is the relief l feel when dropping my jewelry off here. I know that it will be in the best care and get the fix it needs. Brian stands by his work and l can say that from an issue (that would have happened when repairing it anywhere) that happened and Brian has more than made it right in the very rare situation that has happened. Brian's expertise and integrity is unmatched. I trust him implicitly and only come here for any repairs l need done. They are kind, professional, and knowledgeable.

Local jewelry store. Absolutely love the fact that it's in the neighborhood and you support local…read morebusiness and not a chain jewelry store. Had a custom charm done here after I lost my best friend to cancer. Just popped in to get my earring fixed and it took a minute and no charge- always helpful to be of service and with a smile! Thank you again and hope to see you again soon!

Everyone there is so nice, so caring and they genuinely want your experience to be great, both in…read morestore and out. I can't recommend here enough. They worked with me and my budget, making something that seemed far too costly, possible. Working with genuinely kind people made the whole experience worth it.

We had nothing bat issues with this store. We bought a man's wedding ring and a woman's engagement…read morering. The sales guy did measure correctly, and the ring size was wrong. It was a special order that was placed January 29th and we didn't get the ring until May 6th. We had to go in three times to get the woman's ring right as the sales guy did provide the jeweler with the correct information to customize the ring. Poorlyh managed store and I will never buy from them again.

I'm so happy to have found a jeweler I truly love! Every piece of jewelry my husband has purchased…read morefrom South Bay for me has been absolutely beautiful. The quality is exceptional and consistently exceeds my expectations. We've also brought instead pieces for repairs, and the workmanship has always been outstanding, completed professionally and in a timely manner. A special thank you to Brian and Anthony for always taking such great care of us. Their expertise, attention to detail, and customer service keep us coming back. Highly recommend!

Terrible. Dropped off 2 pairs of earring for repair. They said 8 days and would call me when ready…read more Eight days came and went no phone call. Went by and they were closed. Called and mailbox was full so couldn't leave a message. Went by again, closed and tried to call again, mailbox full. Finally went by and they were open and repairs had not been made. Silly excuses. This jeweler has not earned my business with their lack of customer service. Don't advertise jewelry repair if you can't perform. At least follow through with a phone call and clean up your mailbox.

Awesome staff, friendly service and sooooo many selection of diamond and fine jewelry!…read moreI came to resize my bubble (left) and they did an amazing job keeping the shape perfect and came back beautifully Highly recommend the Jewelry Exchange in Tustin, CA if you're in the Orange County area and need a trusted jeweler. I can't wait to come back and try on some diamond tennis bracelets next time! Price is super reasonable as well!

I bought an engagement ring from Dee Dee and I am very happy with my experience. I felt comfortable…read morethe whole time and Dee Dee answered all my questions. One detail I appreciated was the fact my budget was respected. I don't have much and I didn't know what to expect, but Dee Dee guided me through the process. I will be back for my next piece of jewelry!

Mr. Hayes, is the man to see if you have a Rolex. That's all you need to know. You will never…read moresecond guess your decision. He is in such high demand, that he only services Rolex watches now. He follows the same strict manufacturer guidelines and protocols as the Rolex Service Center, but is local and far more economical. He is certified by Rolex, a process by which a representative from Rolex observes and inspects the servicing of a watch on premises. Mr. Hayes charges a fair and honest price for his work. I researched a few places and the parts and labor were all about equal. There are no corners cut. All parts are official Rolex. Nothing superfluous is replaced. Be careful of places quoting cheaper prices, only to charge more in the end for additional things like polishing or unnecessary replacement parts that aren't from Rolex. He's a second generation watch repairman and his family even owned a retail watch store.

I've only purchased watch batteries here, but they install the batteries for you and have always…read moredone so while I wait. Nice location with a family business feel.