Amazing experience and a really nice family run business that's been in business for 35 years…read more They fixed my watch in a few minutes and we were able to help me out on the spot 10/10

It's was fast service, it took only 30 mins to finish 4 watches for battery replacement…read more And they have special the 4th one is free. The lady there is very nice and helpful.

I had links taken out of two watches for a total of $20. I was helped right away and I was very…read morepleased with the service I received. I'll be back!

VERY reasonable on watch batteries replacement. Took a few days but I had procrasted on replacement…read morefor a long time as I had been quoted $20 for a battery. Here it's $7 which is what I paid however some watches could be higher.

Quick turnaround, affordable, and great customer service. Brought in 2 watches to be resized and…read moreexpected to have to make another trip to pick them up and pay a lot (since everything is so expensive nowadays). The woman working was extremely helpful and kind. When I asked when I could pick them up, she said to just wait a few minutes. Sure enough, they were done in less than 5 minutes and it was $40/50 total. Will definitely return, if not just for the customer service.

The rep is very knowledgeable and skillful and fixed both my watch and small clock in one hour…read more This company is terrific and I would even drive down here from Irvine because they're so good.

My 7 yr old daughter and I stopped by for a visit while my wife was getting her new iPhone set up…read morenext door and I was very appreciative of how kind the staff was with her perusing the watches with me. I was also very grateful to hear that they would be able to take a look at my vintage Omega from the 1960s and could potentially service in house. The selection looked fantastic and while I am uncertain about the value of the watches for sale, I could tell they were of the highest quality

Brought in my brand new, perfect condition Tissot to get resized to my wrist, and it wasn't until…read moreafter that I realized every single link was damaged. When I called them the next day to explain, Leila at the Mission Viejo location proceeded to become defensive, interrupt and cut me off. After pointing out her behavior, she continued with the same so I hung up. TLDR: my first experience with a watch store and I'll never go back.

Update: Almost 15 years later, my wife's ring as beautiful as ever. Absolutely no problems since…read moreday one. What's funny is my mom was the one who recommended to me as they had done work on her jewelry prior... If my son is still in the area when he's looking to get engaged, will recommend this place without hesitation. So cool that this place is effectively serving generations of customers! So happy to see local business around for so long.

I had my dad's and Mom's wedding rings and I wanted Sam to make my dad's ring into a heart and just…read moreone of my mom's diamonds from her ring into a necklace. He nailed it, I love it! Thank you, Sam, for working with me, and the ring at the top really helped!

I've been wearing my broken watch for some time and finally decided to bring it by here on a whim…read morebecause I had dinner reservations nearby. I see a sign that they are closing/relocating on July 15, to reopen in August, so I was worried they wouldn't be able to fix it. They said they couldn't take special repair orders right now but could take a look if it was a quick fix.... it ended up taking less than 15 minutes (and $35) and I had a fully functioning watch again. Did not expect to have it fixed same day so I was super grateful. "Just in time" is right! Will be back next month after they relocate to replate my other watch, which I got a quote for that sounded fair in pricing. They also had a good selection of watches, including one I had been eyeing online. I would come shop here in the future when I'm in the market.

Good costumer service. Very polite workers. Did not take long to change battery for warch. I would…read morecome back.

Walked in with some broken eyeglass's. (I snapped off the nose pads)…read moreThey fixed them on the spot, while I waited! Super nice, friendly, and fairly priced. Thank you so much!!!!

Have been to fast fix jewelry a couple times with my husband to get some things resized & my rings…read morepolished, they did a good job! but today i went in to get my rings polished ( took about 30-40 minutes, which is not the issue) my husband picked them up,they wrapped them up & bagged them. i unwrapped my rings, there is a missing diamond! i check my rings everyday & i definitely wasn't missing one! so if you plan on taking your things here always take before pics infront of them and check them immediately once you pick them.

Thank you Al, 6 Stars!! Highly recommended. Met him for the…read morefirst time and he is such a pleasant person to work with. 45yrs of experience and 3rd generation Master Watch Maker. It shows in his steady hands. Had a couple of links to remove on my Blancpain. He didn't charge me a premium just because of the kind of watch I had. That's a sign of honesty and can't say how much I respect that! To remove the links requires both sides of the screws to be secured as one side is turned. Believe it or not, it's not that easy. He did it with such ease and steady hands... not one scratch on any links! Will definitely bring my other watches for repairs when needed!

Just went back to Al to get watches serviced and straps changed…read more I love this man dearly. Thankful to be his customer. Pleasure coming here everytime

Gary is the man! There is a reason his jewelry shop has the reviews and stars it has. We brought in…read moremy engagement ring for a resizing in the morning and he had it done by 3 pm. He was very helpful, patient, and friendly with us! We took a look around his shop for some bands and they all looked beautiful. We not only recommend this place but will definitely be back. Thank you Gary!

Couple of weeks ago, I went to Enalie Jewelers to sell some gold jewelry, and I was not…read moredisappointed. Unlike other Jewelry Stores, I tried selling to before, Gary the owner at Enalie's gave me a fair offer, which I accepted. I was very pleased to do business with him. Both, Gary and his wife Ina, are very friendly and make you feel at home. Their great reviews are a true reflection of their business and who they are. I hope to do business with them again.

RIP OFF!! A battery change and 3 links taken out of an old…read morewatch cost $40!!!!!!!! 2 days later the watch stopped working and the band broke. Absolutely robbery and way too expensive. Didnt even polish it up. Im new to the area and I guess it goes with the RSM standard of paying double the price on everything! My previous repair shop would charge half of what i was charged with cleaning and never had any issues. Never again, total waste.

I needed to have some links taken out of a watch and Bayside Watch was able to help me. Within 5…read moreminutes I was in and then out with a perfect fit for my watch. Thank you for the friendly and fast service.